Darin did an awesome job stretching my carpets on short notice. Friendly and professional service…read more 10/10 would use them again! Thank you

We used Darin for a carpet repair and he did an exceptional job. The price was very reasonable as…read morewell. You can't beat quality and value! Highly recommend.

This was a painless and fantastic experience from start to finish. Steve's partner called me to…read moreschedule and talked me through the process. When Steve showed up, we walked through the house and talked about the service. When it was time to pay the bill, the cost was ~slightly~ less than the original estimate. And most important of all - the carpets and tile/grout are clean and look fantastic. Sign me as a "Steve's" customer for life.

Steve was very pleasant to work with. He was really helpful answering questions and did a really…read morenice job cleaning our carpet. In fact my mom used him on another job many years ago and kept his business card to reach out when we were ready to clean our carpet. I've attached before and after photos too. If you are considering getting your carpets cleaned Steve's Carpet Cleaning is your best option.

Good deal - friendly people but quality of service is mediocre. I wasn't home when they did the…read morework and when I came home the carpet looked kind of clean. Feels like a franchise operation just trying to do quantity.

I had the 3 rooms for $149 and had my carpets cleaned. Matt arrived early, which was nice, and very…read moregood at explaining and doing his job. He was very professional! I have light carpets and shows dirt easily. Most of the carpet looks okay but the high traffic areas did not come out very clean when dried. I went over the areas with my Hoover carpet cleaner and got lots more dirt. I think their zeroez is not so great of a cleaning solution. Also the carpet along the edges that meet the wood floor was filthy. I got on my knees and cleaned it with a brush and wet cleaner. I would never use or recommend them again.

Always great service!! Prompt arrived at 8am as stated…read more Respectful and nice as always. This is our second or third time using this company and they are excellent. They rescued our couch as another carpet cleaner ruined it. Masterful fixed it all and brought it back to new condition. Thank you. If you are looking for a carpet cleaning company that does a great job please choose Masterful you will not regret it.

Professional, prompt, fair price, good communication, and quality work. Great experience.read more

They did a great job in our basement room. Easy to work with and appreciated the non salesman-like…read moreattitude. Helpful in choosing the best carpet for the room that needed it while staying in budget. Would definitely use again if/when we replace the remaining carpet in the house.

In the fall of 2025 I received a quote from them regarding new hard flooring and removal of my…read morecarpet. The consultant was free, efficient and thorough. Received the estimate a day or two later and it was reasonable. Fast forward to March 2026. I reached out to them because I was ready for them to work the project. The estimate stayed the same as it was in fall of last year and I scheduled the new flooring. They came right on time they were efficient kind and communicative. They finished within two business days and my floor looks fantastic. I highly recommend this company for anybody's flooring needs. 10 out of 10 highly recommend.

Troy was amazing!! Honest and prompt. A pet house..and he conquered it. Highly recommend.read more

Showed up right on time, got my carpets all cleaned up as best as it can get after years of dirt…read moreand pets. So happy with the results. Will definitely recommend and repeat next time I need service!

Was able to get an appt on short notice (48 hrs) and the team was pleasant and easy to work with,…read moreand did a great job. The carpets were in good shape already - this was just a mandatory move out cleaning of a house we rented for a short time until our new home was ready - but they did a thorough job and everything looks great. I was worried about the 4-hour arrival window, since we've already moved out and I didn't have time to sit and wait in an empty house that long, but I easily reached customer service agent who assured me I'd get a text when the cleaning team was en route to our address, and if their ETA was faster than we could get there, I only had to call and they'd ensure the team knew to wait. That's exactly how it worked out - easy peasy! I've used Stanley Steemer before in other cities as we've moved around, and the Portland team is among the best I've encountered. They're not miracle workers - not every stain can be removed, no matter who you use - but within those realistic limits I've found them to be a good service, and willing to stand behind their product.

I am beyond disgusted I specifically told the agent I spoke…read moreto on the phone and specifically that I had diarrhea on the carpet and they asked if it was a biohazard They scheduled Gavin to come When Gavin came he told us that he could not clean it as it was a biohazard and they are not licensed to clean biohazard This is horrible business practice Do not use this company ever again We were fortunate that Gavin cancelled our service so we paid nothing Gavin was honest at least ! If I could give the negative stars