We returned from an extended trip to find huge problems with water intrusion in our crawlspace. Calling ServPlus got the guys out to assess the damage and draw up a plan for the remediation of our crawlspace. We were so impressed with the knowledge of the work which was required as well as the concern for cleaning up each day after they had done that day's work. ServPlus always responds quickly to our needs and scheduled Christian, Jesse and sometimes Nick to be the ones to come to the house. I know I can trust Christian's judgement and see that he works hard each time he is here. read more

Just had inspection done by Deacon & Chase, and could not have asked for more. They're prompt, super knowledgeable, efficient and friendly. So grateful for them identifying a serious mold problem that may be contributing to serious issues for me and my child. Thank you so much, ServPlus!!! read more

After weeks of trying to get a clear remediation path for water damage from a leaking shower, we contacted ServPlus based on their positive reputation as a local, family owned business. From the start, they have been transparent and communicative, helping us to efficiently navigate mitigation within reasonable scope and budget. Michael and Keith, Rick, Deacon, and Jordy have all been highly engaged and clearly take pride in the quality of their work and service. They have kept us informed every step of the way, answered our questions, and took precautions with surrounding areas. It's incredibly refreshing to work with a business that is committed to a quality customer experience. Highly recommended! read more

The Servplus crew I worked with( Keith, Vanessa, and Mario) were responsive, hardworking, and respective. We had some water damage and were dealing with insurance and another mitigation company the insurance had selected who didn't get the job done. Servplus was the savior here. Their work ethic and communication was day and night different than the previous competitor we had. They got the job done thoroughly and communicated every step of the way, answering all our questions and meeting the timelines they provided. Vanessa and Mario are the most hardworking crew I've seen in a while. Kudos to them. I'd hire them in a flash if I had to. The value and quality of work is bar none in my opinion. read more

ServPlus Water Damage Restoration - Truck - Damage Restoration Near Me - Oregon City, Oregon

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Deacon and Chase did a fantastic job with my project. They were very helpful with answering questions, thorough with ensuring the job was done correctly, and were very professional. read more

As mentioned in my Google review, if I could give a 10, I definitely would! These professional, hardworking, honest men deserve a more than a 5. The job they have to do, in our case a wet, muddy crawl space and critters. They went beyond to make sure everything was done perfectly and to our satisfaction. Yes, we highly recommend ServPlus LLC Jesse, Christian, Mario, Philip and Keith!excellent customer service, quality and detailed work. read more

ServPro's bid on my job: $3,600. The obvious problem was water under the house & mold. Nine months after ServPlus completed their work, there is now water pooling under the house. They won't fix it, claiming they were only called upon to remedy the mold. The detailed invoice denies this. After complaining to them about it, I realized that they're not the kind of company that troubles to inform the owner of all the elements involved in a repair. Now I'm being advised that a French drain system might be called for. ServPro fixed the mold, but not the cause. read more

Deacon and Jesse wasted no time getting to the root of our mold/moisture problem. Deacon thoroughly explained the remediation process and provided us with the best options for remediation. Super thankful we went with ServPlus and I hope we don't need them lol...but if we do - we'll definitely use them again. read more

These guys advertise free estimates 24 hours a day. I had called them, and they didn't respond. And so I called another company, and then when they showed app, we decided to go with the company that did respond. Yes, then serve plus called me and tried to talk me into using them. And then when I said we were going to go with the other company tried to tell me they were going to charge me for the estimate because it was an off hours estimate even though their website advertises free estimates. Representative was rude and hung up on me. read more

When our kid accidentally overflowed the bathtub, it caused water damaged floors in our Tualatin home. We called ServPlus, and they responded quickly. Their team was professional, explained everything clearly, and handled the cleanup and repairs efficiently. If you need a reliable water damage company in Tualatin, I highly recommend ServPlus--they made a stressful situation so much easier. read more

Chase and Phillip responded and were able to diagnose the problem. They took the time to clearly explain the issue and what steps needed to be taken to fix the problem. read more

Mario and Ray were very courteous and thorough in their inspection. When they discovered there was not an apparent ongoing water damage and therefore their visit was shorter than anticipate they were generous in giving us a generous discount read more

Had them do mold remediation and insulation replacement. Mold remediation went fine. Insulation replacement was a nightmare. Raised the issue of poor coverage both as work was occurring and after work was completed. My concerns were partially addressed both times I raised the issue, but ended up finishing the work myself after they "fixed" it twice. Very poor scheduling, crews often did not show up in the agreed upon window and even no-call no-showed. Worst money I ever spent. read more

Their team did a great job dealing with our flooded kitchen. Christian and Chase went. Above & Beyond to get the job done right. Very conscientious and showed a lot of skill during the flood mitigation process. Their efforts were very much appreciated. Thank you and would highly recommend. read more

No one wants to deal with standing water in their basement. Even worse when it is discovered on a Saturday morning! From the moment we called Servplus, the team was on the move. Keith, the project manager was great to work with, was understanding, and walked us through possibilities and steps to work through clean up. A two person team was dispatched and arrived an hour later! While they offered many options to "save" our carpet and padding, we opted for removal. They removed and carted away all soaked carpet, padding, and even took up all the tack board that was nailed into the concrete up and away! Fans and humidifier were set up for two days. Two days later, the Rick and Jaden showed up and were so great to work with. Baseboards that were removed revealed black mold (oh, joy!) and they took the time to tell us what our options were. We opted to have them cut the lower parts of the sheetrock out and remove the wet insulation, which they of course carted away. Black mold was cleaned up, a sanitizing solution sprayed to kill what was there and fans were set up to dry up the walls and studs for two more days. The third team came two days later (again, right at the top of our availability window and very thoroughly took moisture readings in every section of the affected areas. They were so respectful of our house, took care to explain pricing and services carefully, and helped us meet our budget as this was out of pocket. We would give them a 10 out of 10 on customer service, speed, and quality. Though I hope we never have to use them again, I'd recommend them to anyone who needed restoration or clean up. A++ read more

ServPlus Water Damage Restoration - Flooded basement room with removed carpet and flood cuts to address black mold. Dehumidifier and industrial fans brought in by Servplus. - Damage Restoration Near Me - Oregon City, Oregon

We had some stubborn mold pop up in our bathroom after a slow leak we didn't even know about. A friend recommended ServPlus Water Damage Restoration, and from the first phone call they made everything simple and stress-free. Their team showed up right on time, explained the mold remediation process clearly, and handled the cleanup so efficiently we barely had to lift a finger. You could tell they were real pros at mold removal and water damage repair, and they left the space spotless with no lingering smell. It's a huge relief knowing we have a local, family-run company we can count on for any future water or mold issues here in Oregon City. read more

We had an interior pipe burst and used this company for the remediation. Rick who managed the job was great to deal with and they were very thorough. We were very happy with the results. Not the cheapest around but when it comes to water damage and possible mold etc., we didn't want to cut any corners. Would definitely use them again. read more

Had a flooded crawl space at my place in Lake Oswego and needed water damage repair fast. SERVPLUS came out and got right to work--no fluff, no runaround, just straight-up honest people who know what they're doing. They weren't trying to upsell me or complicate things. Just good, hardworking folks focused on doing the job right. In a world full of shortcuts and excuses, it was refreshing to deal with a company that still believes in doing solid work. read more

I had an excellent experience with ServPlus great communication, work & follow thru . highly recommend read more

Wish I could leave five thousand stars! ServPlus was AMAZING to work with in my sewage emergency. I discovered a severe sewer backup rising through my basement floor one evening, and found many belongings sitting in blackwater. My house reeked and I assumed most items were destroyed. Enter ServPlus!--they dispatched a couple wonderful people to my house after hours, and within an hour they arrived and promptly got to work. CHRISTIAN and CHASE are angels on earth and the true heros of society, I cannot thank these guys enough. They were professional, sympathetic to my loss, explained each step of the process to get our home and personal items sanitized and deodorized, and were thorough in the work they performed. Just pleasant personalities too; they patiently listened to my concerns and reassured me every step of the way. I know I could have easily been much more anxious than I was and it was largely thanks to them. I want to shoutout Michael as well, who I was in touch with continuously over the phone. He handled my case compassionately and was very communicative. He helped navigate exchanges between my insurance and property manager, advocating on my behalf to receive reimbursement for the loss of or salvaging of our personal belongings. Ultimately our insurance was unhelpful, but I believe Michael's kind, professional, and direct communication ultimately encouraged the management company to cover the costs. Huge win for us! God forbid this ordeal ever happen to me again or anyone I know...I'd know exactly who to call. :) read more

Rick and Nick are the best!! They were very responsive and had great communication throughout the process. It was very stressful finding the leak and water damage, I am very thankful that Rick and Nick took all the stress away and they were able to take it off my list in a timely manner. read more

Rick and Chris took AMAZING care of us. They had to come back multiple times because the mold was so bad, but they took care of it, and did it right! The mold is gone, the paint looks amazing, A+! read more

I am very happy with Servplus. I had them out after a pipe burst under my kitchen sink and leaked into my basement. They arrived at my house within an hour after my plumber called them and went right to work pulling up carpet and setting up dryers and dehumidifiers. The next day Rick and Noah arrived in the morning and continued working to remove the saturated ceiling, drywall and carpet padding. I can't say enough good things about Rick and Noah. They made me feel very reassured that everything would be taken care of. They were very conscientious, hardworking and friendly. They were here for 5 days working until they were confident everything was dry and I could begin the repair process. I wouldn't hesitate to contact them again in an emergency or if I needed any water damage repair. This company has also made it really easy by working with my insurance company. read more

ServPlus has been awesome to work with during the water damage we incurred. When they came in to evaluate the damages Finn was very attentive to the details we knew and quickly took action to find the root cause (that the other companies didn't find). They also were ready to get the work started right away which the other companies weren't. The remediation team has worked hard to get my place back to normal as quickly as possible. The administrative team has also been great to work with. read more

These guys were amazing. It took ten days to dry out my apartment, and I'm glad they hung in there until everything was completely dry. I highly recommend them. read more

Fast responses through Yelp and were able to get out quicker than anyone else. Jaiden and Phillip coming by to do the work were both incredibly friendly and efficient! The work done in our crawlspace thankfully fixed the musty smell in the basement for us (we weren't sure it would!). We had a bit of a mix up with the invoicing (was invoiced for different work done), but communication with the office was smooth and they were able to get it fixed quickly. Would only suggest that you get details (if possible) on the initial work estimate so invoicing is smoother and with fewer questions. But would definitely recommend and call them again if we have any other water issues! read more

ServePlus is absolutely fantastic! They are incredibly responsive and very communicative showing us pictures and videos every step of the way! They really went above and beyond to take care of us quickly and efficiently during our mold restoration project. Can't say enough good things. Highly recommend!! read more

Great place to work, friendly environment and professional. Nothing beats a small family owned business.

Despite my warning, the crew stepped on and tore open my newly installed visqueen vapor barrier taped to the foundation. They said they could fix it, but then failed to do so. They failed to provide the quote as well. Not sure how they can stay in business if they do business this way. read more

My floor around the washer was flooded and had gone downstairs to the ceiling of the condo below. The crew came quickly to assess the damage and put equipment in place to take moisture away from walls and floors. They also used equipment to clean the air of any spores that might be in the air from mold formed on the walls. Thank you Justin, Finn for your professionalism,courtesy and attention to detail. read more

Justin and Finn were both very kind yet professional!. They kept us informed of their progress as they went about their work. In addition, they were very considerate and protective of our home, being sure all areas were covered (they even wiped down the door knob as they were leaving)! We would not hesitate in using ServPlus again! read more

We had a banner week, our kitchen sink sprung a leak, damaging the cabinetry, the a few days later our basement flooded, and a few days later, it flooded a second time. ServPlus handled all three and we couldn't be happier with the experience. We had a point person in the office who always knew what was going on and was available to us. In our case, Sydney, never made me wait on hold and made everything happen right away. She also provided me the photos they'd taken which I submitted to our insurance. State Farm called the next day and told me they would cover the claim based on the thorough photos we provided. In all the stress, I'd forgotten to take my own. I wish I could remember the name of the team member that made the initial assessment and took those photos, because he, like all the others we worked with, was professional and efficient. The folks who came to our house did great work. Jesse did the work in the kitchen, carefully controlling dust and other debris from spreading throughout the house while he worked. But incredibly, when finished with the mitigation, he propped up our sink with a very sturdy support system so we could continue to use our sink while we waited on contractors to bid on the rebuild work. In this market, that could take months, and those would have been months of us doing our dishes in the bathtub. Incredible. When we discovered standing water in our basement, Rick and Chase came out to pull up the carpet, remove the matting that was unsalvageable and treated the wood that could be saved (which was most of it). They did it in a way that allowed us to keep using the space. And when another issue caused a second flooding, they were quick to adapt and help us manage it within a few hours of us letting them know about it. I don't write many reviews on Yelp, because I'm pretty busy. But they saved us so much time and stress, I feel like I'd be doing others a dis-services if I didn't share our experience. read more

Servplus came out for a service call. They were here within a half an hour of my phone call. Very professional. Serious concerns about mold in my attic space. Would recommend this company. Really nice guys. and they did a great job. read more

Referred to ServPlus by a family member and super appreciated their availability this week to help out with water damage from the recent freeze. Nick and Rick were super thorough, and offered a lot of thoughtful suggestions that made me feel relieved and less stressed. read more

I reached out to Servplus for a quote. They really took the time to listen and offer me a quote. They even reviewed the inspection for a house I was purchasing. They are honest and actually care which is a rarity these days. The best part is I didn't get a choice in the mold company, and although I didn't have the pleasure of using their services, they still helped me. It is about doing what's right with Servplus, not greed or ripping people off. Highly recommend them and anytime I need anything else, I will be calling them. Thank Servplus!! read more

We had a complicated water leak problem. ServPlus sent Justin and Chase, who zeroed in on the problem that even a top plumber couldn't figure out. They carefully cut away part of ceiling and showed to me where the leak was. All this and drying up was done very professionally. We highly recommend Justin and Chase! read more

Very disappointed in their service they were very responsive but the job was sub par and seemed rushed. There was promises of insurance covering things that were not covered. Reached out and was treated very rudely by whoever was on the phone. Had rave reviews but I believe they are paid. Overheard it's a Revolving door of technicians Due to work environment and management. Would not recommend plenty of other services. read more

Rick and Morty (Cory) arrived on time and were very friendly and easy to work with. They began working on the water mitigation service right away. They took the time to explain the process and provided us with a clear plan to move forward with the repairs. I would definitely recommend them to anyone who has water damage or needs water mitigation services. 5/5! read more

My husband and I identified a mold issue in our house over the weekend. The person who answered asked if it was an emergency and I needed someone sent immediately or if it could wait for the weekday rates, which are less expensive. As it was not an emergency, we chose to wait. They called me early Monday morning!!! I could believe they were already returning my call! Even better, they were able to send someone to my house to check out the issue 15 minutes later!!! I didn't realize customer service like that existed. The 2 gentleman who showed up were so nice and so informative! I felt completely comfortable having them in our house! This is a very honest company and they are not looking to "screw" anyone over! I would highly recommend!! read more

Of course, no one wants to have to use a restoration service, BUT if you do have to, these guys are amazing! All staff members that my husband and I dealt with were wonderful. Sydney was so helpful when we ran into a problem. The technicians were on time and we always got a call giving us a heads up when they would be there. Chase and Jesse were 2 people out of everyone we dealt with that really stood out to us. They were extremely friendly and were clear on what was going to be done that day. Overall, we weren't happy about our situation BUT, EXTREMELY happy with our service! Thank you all! read more