Our furnace died just before Easter. We called another company that came and promised to call with…read morea quote. They didn't and we suffered that day. We called them back and they said they couldn't get into their computer but would call soon. They did not. We called Ouellette's they came immediately and said they would call back with a quote, and they did. They knew we were suffering for days without heat and hot water, they were on another job but would start that next day. We have heat and hot water. I could not be more grateful. Ouellette's were kind and caring. Thank you

My New Well McClain Boiler it's a W97 Hangs on the wall. had Ouellette come out was owner Dan. said…read moreit's the igniter. He will order one a week later this guy comes out with the part in his hand. no tools asked if I had a screwdriver told him i'll look a bit later he said I have something goes out get a drill with a 8 in. extension told him those screw are so tiny they will strip he said no first push strip it. said I got get a pair of plier snaps the head on the screw inside the boiler head pull igniter off put knew gasket on it. said all set told him the gasket need to be compressed so the gases and flames and carbon monoxide don't leak out or air do seep in. said I got put some paster around it. now I'm looking at this idiot thing you on crack or something. called company said he'll fix it. three months later about 15 calls heard nothing. People told me that company should be closed They know nothing about furnaces or boilers. call other company said you can't drill into those heads they crack it's not mental. and will need all new gaskets for each part being removed. looked in manual and called Well McLain's said it dangerous. you can't run any type of boiler or furnace with the gaskets not being compressed it will cost upward of a $1000.00 to repair. now I will be taking that incompetent Company Ouellette's Plumbing & Heating in Adams Ma. 4 E Hoosac St to court and to get it paid for and if need be, I'm getting very nervus about being in the house knowing the risk. I leave to stay at hotel it will be at Ouellette's cost. Stay away from them ask around. let your family and friends know to stay away from them most people in Adams already knows not to hirer Ouellette's Plumbing and Heating.

We called 6 electricians before Sommer's and 5 more after, they were one of two that responded and…read morethe only one who showed up to give us an estimate. I wondered why I saw people begging for suggestions on Facebook for electricians and plumbers, YOU CANNOT GET THEM TO CALL YOU BACK. It was so frustrating. Well we were a little wary when someone did call back...what's wrong. Nothing was wrong they were GREAT. Most electricians don't do residential but thank God they did. They came and finished the job in one morning. Definitely would recommend them to anyone.

I can't even being to tell you how good this service is. I live alone and was moving and knew I…read morejust was not going to have the time to do everything. Out of curiosity I called Gabriel's to see if they would be able to help and they were glad to assist. He was very quick and responded almost immediately and I had an appointment set up within 24 hours. He then went above and beyond with the task. Not only sorting packing and labeling everything but tidying up a bit too. I will definitely use this service again. I used to work for the elderly and this service is going to be a lifesaver for so many people.

From the owner: Our buisness started on February 1st 2019read more

They came in and started painting on the first day for only a few hours and left. Each day they…read moretook early lunches and only worked for a few hours. No attention to details. Did not do agreed upon work that was specifically written out. Did not finish the job.

Ken is a professional. He was responsive to calls for a quote, came prepared with paint/stain…read moresamples, he was well priced, came on the days and times we arranged, made excellent suggestions and most of all - - - did an EXCELLENT job. I highly recommend him. Norma S. in Pittsfield, MA

Would NOT recommend, doesn't perform half the work outlined in the contract wo begging. When…read morerequesting things be done it was like pulling teeth even though they were paid monthly for the full service. Constant follow up required for services. Customer service terrible, professionalism terrible and at times argumentative and judgmental.

Tim did A+ work on our yard. He took out tons of shrubbery, trimmed unruly hedges, Mowed and…read moreweedwhacker the lawn. He went above and beyond and at a reasonable price. Please call them all your lawn needs Phil and Paula

Scam artist. Flat broke and can't run a business. Takes short cuts on reno jobs. Takes short cuts…read moreon paving jobs. Doesn't pay his employees and has a pending law suit on the matter. Spends the deposit/cost of materials before he even starts a job. Usually runs out of cash mid paving job and has to take another quick landscaping gig to float the rest of the paving jobs. Deplorable business.

The team at Waterman Paving are super. We used them to do a total renovation to convert a derelict…read moreauto service station into a personal car club and art gallery. The job turned out to be the Cinderella story of the Berkshire and truly beyond my expectation on how well it turned out. The team did the work on time, on budget and with great attention to detail. One more thing, they were easy to deal with, flexible and came up with great suggestions to figure out the more challenging parts of the job. I highly recommend them!