Move #1: Fred was quick to respond and get me scheduled during a difficult time. I needed my U-Haul…read moreloaded and they did a great job of getting a hodgepodge of things organized and loaded in no time flat. I wish I'd found them for the major move but will be sure to keep their number and pass it on. Move #2: Fred gave me great advice on the right size of truck to rent. Again, super speedy load and unload. Nothing broken, nothing missing, nothing to complain about. Everything was perfect! Move #3: In the process of downsizing, a grown up Weber grill and outdoor furniture for 12 went to one place and a set of antique and refinished furniture came back to another place unscathed.

please be aware that these people are full blown scammers!!!!!!!!!! liars!!!!!!!!!!!!…read moreunprofessional when it comes to moving and doing business but a+ at scamming people and cheating people out of their money!!!!! they will also waste your time, energy, money booking but may or may not even show up!!!!! i hope they go bankrupt and never get another customer!!!!!!

Their communication was detailed and had the specifics I didn't even think about. They responded…read morevery promptly too. I had a tight window of opportunity and they were able to fit into my schedule. Their price was in the same ballpark as 5 other quotes I got for businesses in the area. The guys showed up within the time window they originally gave, worked quickly, were easy to communicate with, and handled things with care.

A very reasonable rate for a 2 day house pack and move in state…read more Nothing got broke in the move which was great . Some items that were to be left behind got moved so be sure to keep a close eye on that if you have that situation. A Very cheerful and dedicated team who made the move easier for us. Some mispacking in order to fit everything but it all turned up ok when we unpacked.

Working with Stonehenge Movers couldn't have been easier. Great price, able to work with the urgent…read moredate needed and so efficient. Was really impressed with how quickly they packed up and moved us out of state. And no complaints about the 4 floor walk up to unload!! Really nice guys that I highly recommend.

HIRE THESE GUYS! I…read morecannot say enough good stuff about Ethan and his crew! We moved at the end of October (2022) and we could. NEVER have managed it without Stonehenge Movers. I booked my appointment vía Yelp and received a confirmation within 24 hours. About 10 days later, when it became apparent that we weren't going to be ready on our original moving day, I called and asked to reschedule. Ethan accommodated me immediately and sent me a second confirmation without any hesitation. On the day of our move the gigantic truck rolled up 15 minutes ahead of schedule and the guys got to work! And damn, did they work HARD! I was only 95% ready for them so I kept packing up the last minute things while they hauled ass up and down the flight of stairs to our second floor apartment. They took one 15 minute break (No complaints from me! They deserved that, and more!) and then went back to work. At the end of FOUR HOURS the truck was packed and we were off to the new location. The guys grabbed an incredibly fast lunch in between places and were back on the job in less time than it took for Ethan to park the truck where he wanted it and have a look around. They worked for THREE MORE HOURS - again, up and down the stairs - and even took the time to make sure our boxes got to the right rooms. The whole time they worked I didn't hear a single complaint; not even an annoyed look or tone of voice. If they complained behind our backs...WHO CARES?! They kept every interaction professional and pleasant. (If our positions had been reversed I'd have been crying the whole day because I'm weak and old! ) The whole experience was great, from beginning to end. When it was done I felt like my "thank you so much" didn't even begin to express the extent of our gratitude for the amazing job they did. The final price was reasonable and we chose to tip each guy $30 for their exceptional work. In talking to someone later, I discovered that it's not typical to tip movers and all I can say is WHY NOT?! They're working their butts off and I could never have done the move without them! Definitely recommend!

I'll defend my one-star review of this business by drawing a comparison between two shippers: One…read morein Los Angeles, 5,700 km from my location, and Custom Pack & Ship, which is a day's drive from my location. I had recently made purchases of identical items in Los Angeles, and in Pittsfield, MA. To collect and ship one of the items I purchased that was located in Los Angeles 5,700 km from my location, I was charged $289US by the UPS store. Custom Pack & Ship charged me $575US to collect and ship an identical item located in Pittsfield, and send it to my location that is less than 500km away. Unfortunately, due to the dearth of alternatives in Pittsfield, I had no other option to exercise. It goes without saying that I will no longer be making any purchases of any kind in Pittsfield.

U-Pack was an excellent way for us to move. The flexibility provided ensures that your load will…read morefit and while we used a few more feet than was originally estimated, the cost for the additional space was very reasonable. Also, our household goods arrived in excellent condition without evidence of shifting, which to me indicates that the driver took great care in hauling the load. On both ends, the drivers also worked to position the trailer in the most advantageous spot for loading and unloading. The three days to load and unload are more than ample if you are organized ahead of time in your planned packing and unpacking. As a final note, everyone I spoke with in making the reservation and throughout the move was professional, personable, and helpful. For me, and possibly for you, U-Pack made my move as stress-free as possible.

We moved from NY to SC and it was a good experience. The people we dealt with were very friendly…read moreand fulfilled our needs in a professional manor. We had an issue when it came to delivering our two trailers. They did give us a range of dates that we could expect our trailers to arrive, which was fine. I received an email that stated our trailers would be delivered on Saturday, but I wanted to make sure so I called the distribution center which stated that "no they were not going to be there on Saturday", but expect them on the following Monday. Now I had to hire a forklift at $300 a day and a couple of workers (which I paid) to help unload. Monday came and no trailers, so I called the distribution center again. I was told they would be there Tuesday. When they didn't arrive by noon I called again, and I was told that they would definitely be there Wednesday morning. By 11am on Wednesday I called again and at this point I was told that they would be there around 3ish. It gets dark at 5 so now I have possibly 2 hours to unload and I now have paid 5 days of a forklift and 3 days of help. I called U-Pack directly and after explaining my situation I was given some money back. All in all I was satisfied with everything, except being basically lied to as to when my trailers would be delivered.

Randomly closed during posted hours. A real annoyance when you've driven from far away.read more

My last three experiences were very disappointing, with inept, rude and incompetent sales help…read more Although I called in advance to double-check on supply availability and service, (to avoid a wasted trip out) upon arrival I was told that they did NOT have what I'd previously called to confirm and needed. On my second trip, I was told to come back because the manager was not on the premises. (Why they were unable to use the phone and call for assistance is still a mystery.) On my final trip, the saleswoman once again informed me that the manager was not on the premises also letting me know she did not know how to do the transaction required, and became defensive and belligerent... It was a simple return. Why would a manager leave someone in charge who was so obviously unqualified to do the job? Three negative experiences were more than enough to convince me to find an alternative shipper and supplier.

I can't say enough good things about the incredible admin team and the men who moved me. I was so…read morestressed having just lost my father and they all made it so easy. Thank you Ideal Movers!

When my mother died during open heart surgery at Christmas last year I had to hire someone to move…read moreher things to my home and close out her affairs. ideal Movers attempted to take advantage of this situation and charge me $5000 more than what was initially agreed upon after sending pictures to the broker and to the Movers plus having a three-way conference with Ideal Movers and the broker. In the conference, by both of them, I was told "Unless there is a golden calf in the living room your invoice will not increase." on several occasions I asked the broker to speak with the movers and I got the runaround and basically got one phone call an hour before they were supposed to be there from Ideal Movers. in this phone call before the movers even got to my mother's condo they were trying to hustle me for more money, talk over me, steamroll me and intimidate me. Once they were all there they stayed for three hours in their truck arguing with me and it went from bad to worse. They tried to con my uncle into signing an acceptance invoice that they would do the job for $6000 after I refused to pay $8000, and then tried to con me and into sending a text message that I canceled. They told me I would never see my deposit back from the broker and that they had other jobs the next day when they were supposed to be working in my mother's condo that weekend packing and loading their truck. At one point they attempted a $5542 proposal to take only one bedroom of furniture, a few Pyrex bowls and a coffee table. This moving company is a complete scam, the owner is in Israel and good luck reaching him. It is a felony to attempt to coerce and threaten a federal employee. They have been reported to the Better Business Bureau as it was such a traumatic and unprofessional experience rife with racketeering schemes to intimidate and extort money-- particularly out of women.

fraudulent company. don't waste your time and money. they dicked me big time. They said they…read morecould do the job. never showed up...took my money though. their incompetence cost me mucho $$$ and by the way Joe can suck my dick,,,,maybe time to personally visit joe in elmira and make things right.....

Joe and his crew are so amazing! They show up early, are very professional and pleasant, and have…read moregreat personalities. Will definitely be using them for ALL our moving projects