Pittsfield Pipers are professional and do quality work! Within 24 hours I had somebody at my home…read more Jeremy was knowledgeable and answered questions and concerns. Very personable just like Dave who does my yearly maintenance on my system. Their service person Joyce was very helpful as well. They're reasonable and give a discount to seniors. You can't ask more than that. Donna Pivero

Jeremy did a great job. he completed a bunch various plumbing jobs as well as replacing a cracked…read moretoilet.

Our boiler wasn't communicating with the thermostat, and after we had 2 different teams (plumbers &…read morehvac) look at it, Moran Mechanical Systems correctly diagnosed and repaired right when we were starting to wonder if anyone would be able to. Great customer service, and professionalism. Jeff answered our first call and scheduled an appointment, which they arrived at promptly. Highly recommend. Here we have gas and a Weil-Mclain boiler on a Honeywell wireless thermostat. They figured out that a thermostat/receiver outside the house was overriding the system, and they sorted it out.

Furnace stopped working and Moran guys showed up same day and fixed it! No problem, just did their…read morejob. Very happy with their service!

The best of the best!! The most responsive, the most professional, the most courteous and the most…read morepatient with explanations and details! I can't say enough good things about Kirtis and his team. He installed a full new heating system for me and the. did simple thermostat replacement....don't hesitate, you won't be disappointed! Carol

After malfeasant Clayton (of Reynolds Plumbing and Heating) installed a shower valve and a dial for…read morecontrolling the temperature in the shower I cannot turn the dial for the temperature for water to H, the hottest setting and as a result the shower is only lukewarm, or exceedingly cold. Reynolds will not fix the problem or give me a refund. Reynolds charged me $380. for his employee Clayton to flood my walls and steps beneath my shower. Reynold and his employees are malfeasant con artists who do terrible work for high prices who do not guarantee their work. Moreover, the shower valve leaks as it did before the installation and now my shower is only cold, not hot. I lost $380. when I hired Reynolds and my shower is worse than it was before his employee came here. I do not recommend them.

Installed heating and cooling system for us. No problems…read more everything was explained to us as it was being installed. Bryan returns your calls promptly without hesitation. good job guys

We hired Devoe Heating and Cooling to install a new ductless mini-split system. Initially, we were…read moreimpressed with Brian and his team. They seemed hardworking, responsive, and committed to getting the job done. He asked us several times to leave a positive review, and we said we would as soon as everything was fully installed and working correctly. Unfortunately, our experience deteriorated after the installation was finished. They only tested the system in fan mode after the installation. When we tried to run it, it would not run in heat or cool mode, and was displaying error codes. Devoe returned multiple times, replacing parts and ultimately concluding that the manufacturer was at fault and that the compressor needed replacement. They referred us to another HVAC company at our own expense, saying they did not have the tools to replace the compressor. The technician from the second company discovered that the equipment was fine, but the system was not working because Devoe's team had left the refrigerant service port closed after installation. Once corrected, the system operated without needing to replace the compressor. However, we then discovered a second problem: one of the units was leaking water down a bedroom wall. When I contacted Brian about the leak, his response was disappointing. He said, "Do I get a five-star review if I come fix it?" He also denied responsibility for the leak. When I said I could not promise a five-star review, he said he would not fix the leak, minimized how serious it was, and repeatedly asked for a five-star review. We had the second company come back, and their technician found two installation-related drainage problems causing the leak, which they corrected. We ended up paying $850 in total to the second contractor to fix issues related to the installation. Everyone makes mistakes, and I understand that troubleshooting complex equipment can be challenging. What concerns me most is not that problems occurred, but how they were handled. The combination of installation errors, refusal to take responsibility, and repeated pressure for a five-star review left us with little confidence in the company. As an addendum, I left this review on Google last week, and Brian replied; instead of apologizing or taking accountability, his reply focused on how we had previously said we would leave a positive review. He stated he could share photos of our installation (photos don't show the leak), reiterated that he is committed to high-quality work, said he doesn't like electric heat pumps, and then concluded, "But you go on your rant if that makes you happy at the end of the day." Brian has since taken down his reply, but I won't forget how he missed a chance to make things right.

Great service and timely! Very happy with Todd and his staff, definitely recommend them for…read moreplumbing work and servicing furnace!!

I have been trying to reach this company for over a month and all I get is an answering machine and…read moreno return call - are they out of business? They installed my heat pumps a couple of years ago and did a great job so I wonder where they have disappeared to.

Great company. Kevin is extremely knowledgable and eager to share what he knows. Doesn't try and…read morepush replacement of the unit or other expensive repairs. Super responsive too. The type of expert that I would recommend to family.

We had a toilet leak on first floor that was dripping down to the basement and panicked! Who do i…read morecall? Found this company had great reviews so within a few hours Ken showed up and had it fixed fast and efficient and affordable! Highly recommend ... Thank you Ken!

This was the first winter with a new propane furnace and it failed in the middle of the night when…read morethe temperature dropped to negative 4 degrees. I called a handful of companies and none were able to come out. I called Best Plumbing & Cooling Contractors and they asked for my contact information and then messaged me to say that there was a $300 "Emergency Fee". Although that seemed high, I had no other option. The technician arrived within the hour. He told me that he had to leave the truck running with flashing lights. My neighbor, who was also awake with a failed propane furnace, saw the vehicle in my driveway and called to see if I was ok. My neighbor told me to tell the technician to try going outside and warming up the propane regulator. He said he just warmed his up and his heat came back on. I relayed this to the technician, but he did not take him up on his suggestion. At one point he changed the flame sensor but that didn't fix the problem. He asked me if I wanted to keep the new flame sensor in or if he should take it back out. I said it was fine to leave it in. He continued to try different things and finally after an hour or so, borrowed a lighter and repeatedly put the flame up to the propane coming towards the flame sensor and got it to light. I asked the technician multiple times to please explain what he did. My husband was out of town this whole time and I wanted to be able to explain to my husband what we should do when this happens again. He kept ignoring my question but then finally said if you get it light up a few times, after a while it will stay lit. When it was time to settle the bill, I was flabbergasted at the price. It was the $300 Emergency Service, plus another $300 Labor Emergency Rate! All together, my bill was $720.79. The description on the bill was flame sensor installed, but again, the flame sensor was not the issue. After doing some research the following morning, it seems that my neighbor was correct and that the first thing you should try is warming up the regulator on the propane tank. It would seem the issue could have been fixed in 10 minutes. I have called and left messages 5 times to discuss my bill with no call backs. I am so confused as to why there are so many 5 star reviews when they won't even return my phone calls.

For the four plus years I have been using Kimball Fuel for oil delivery and to maintain my furnace…read morewith annual cleanings, they have always been responsive and helpful. However, on Friday I had an issue with my furnace and they really did a fantastic 5 star job! Stanley, my technician was so knowledgeable and patient. He answered ALL my questions and was quick and efficient with my repair. In a world where excellent customer service seems to be a thing of the past, Kimball Fuel really excelled and went above and beyond to fix my issue and create a very satisfied customer. I highly recommend them for your furnace repair and oil delivery!