They were very prompt to show up after I made the call to them in the early afternoon. I already knew the well pump went bad. I did some trouble shooting ahead of time. The 2 guy's who showed up were very nice, and confirmed my diagnosis. They replaced the pump and got us going in 2 hours. A textbook replacement. The work was done well. The only concern is they were very expensive. $1500. for labor, plus the new components were marked up more than 100% each. We were in a situation with no water. I should have done my homework. After the fact, I got estimates from other companies I had called, and could have saved $800. read more

Adams is the best! Very professional and helpful. Not having water was not a pleasant experience. Called Adams Well Drilling and within 30 minutes they came out and fixed my issue. Very reasonable pricing. Highly recommend read more

I am Ashley S's neighbor who has been out of water for 5 days, and they have only been here for a day drilling (not a few days). I have had nothing but great service from the office staff to all the workers that have been at my house. Adams has been nothing but helpful and speedy on getting my well dug and water back in my house. I hope Ashley S is without water one day and then maybe she will have more respect for the workers that are doing their jobs. I am working from home during this process and have not been bothered by the noise and they are drilling right outside of my house. Great job Adams, keep up the great service and work. Happy Customer read more

had to dig a whole new well. they worked for several days in freezing winter weather with high winds. They had to navigated my very long uphill drive that was covered in ice. They were professional as well as easy to work with . In many ways, they went above and beyond. i would certainly always recommend them. read more

These guys are the best in the business! They have helped us multiple times on multiple different properties! They diagnose the issues found (usually from prior companies not doing things correctly or simply the cheap way) and they make everything great again! They have also put in multiple water treatment systems for a few of our properties and you can't beat their honesty, integrity, and efficiency. The whole Adams family are stand up people and we enjoy them all! Thanks again for all of your help! read more

I really want to give tehm 5 stars, but there are a few areas they could improve. The good: They responded extremely quickly when we lost water. Arrived within 2 hours of our call, diagnosed and gave us options within 90 minutes of arrival at our home. We decided that a new well was in order and they arrived the next morning to drill and provided a quote. Finalized the well the next day, about 50 hours from our initial call to them. Crew was amazing, professional and quick, we cannot say enough about how well they treated us. AND our property. The improvable: Our quote was about 2k less than the final cost. I get it that this is an estimate, but 2k is an awful lot to underestimate, especially given what was already known because of an existing well. The not so good: We feel like they don't finalize the job. The water testing, chlorinating and retesting is all left to the homeowner. This means that after the well is installed, expect to be without potable water for another 7 days (take water sample to testing company (hundred bucks, wait 3-5 business days for results, re-chlorinate your well, retest with testing company). Admas even say this process is normal, and that makes sense, but it really should be something they either explain up front, or do as part of the new well installation. read more

Adams Well Drilling - Well Drilling Near Me - Howell, Michigan

We are so thankful for Adam's Well Drilling company and their quick response to come out when our well got hit by lightning, their expertise in finding the issues and great workmanship in installing our new well! We would highly recommend this company, all the guys were friendly, hardworking and professional! read more

Exceeded all my expectations! The company about us section says it all. Family business built on honest, dependable work. I called Monday morning 8:30 am because I had no water. The person who answered the phone was friendly, pleasant and professional. My doorbell rang at 11am. Josh introduced himself and gave a brief explanation of what steps they would be taking. Then Josh and Brody began troubleshooting my system. They checked the simple things first and then determined that my well pump was bad. (I already knew this because I had already checked the simple things myself as well) Josh and Brody replaced my pump and Brody mentioned that my well tank was old and while it did not absolutely need to be replaced, it should be soon. He was 100% correct (I already knew this as well). Brody gave me a few options and left me with the decision. No high pressure sale tactics, instead the complete opposite. Josh and Brody were at my home to help! I decided to have my tank replaced also. I had already did my research and the cost of my job was very competitive. I know that I will need to replace my water softener system eventually and when that time comes it is nice to feel 100% confident that I will only need to make one phone call to this company. read more

Adams Well Drilling - Water tank - Well Drilling Near Me - Howell, Michigan

They came same day and know what they are doing. That's who we always call when we have we'll issues. Family owned business

Our well was running at a trickle on a Sunday night. I called them on my way into the office Monday at 7AM and left a message. Travis called me back shortly after 8 to let me know that they received my SOS and they'd call me back once they scheduled out their day to let me know when they could come by. He called me a little after that and told me he'd be out to our home within the hour. This was around 9 or 10 so they moved quickly. He checked out our pressure tank, our pressure switch, the well pump and a couple other points along the line. He changed out our pre-filter, replaced the pressure switch and even toted away old pressure tanks that the previous owner had left sitting. Adam's is a total lifesaver! I highly recommend them for all things well related. A lot of people must feel the same because their signs are all over our neighborhood. They're clearly a trusted company. read more

Adam's people are amazing! Our well stopped working their crew was out that day, fixed the issue quickly and efficiently. Explaining everything they did and answered all of our questions. Thank you for the fantastic service! read more

Adam's Well Drilling is an honest, long established, reliable company that you can trust to do the job correctly and at a reasonable price. They repaired a broken pipe in my well system which required a lot of digging in a landscape area surrounded by large rocks. When they were finished they replaced everything and cleaned up the area in the best way possible. You can trust this company in every way! read more

They came to our house within a couple hours of calling them. We called at 7:30am and he was at our house about 9am. They were very nice and helpful on the phone. The guy that came to our house was great. Very nice and professional. He explained everything and we had a new pump and tank in just a few hours. They truly exceeded our expectations. Pricing was fair and service was great. We would use them again! read more

We started having trouble with our water pressure which was causing our geothermal heat system to shut down. With no heat we called three companies. One never called back, one called back 24 hours later, and Karen at Adams actually answered the phone! Although they were busy, because we had no heat she got a tech out to our house in about 4 hours. After some diagnosing, it was determined that our well pump had gone bad. I got a price for the replacement and the tech gave us a suggested upgrade that he said would solve the low water pressure we often had. I decided to go with the upgrade and fully expected that they would have to come another day to get my well, and heat up and going. Again I was surprised when he said that he would get it done now. 3 hours or so later I was back with water and heat. Now that was truly a pleasant fix worth a 5 star rating. But please read on as the following is what makes Adams special. When I went to pay the bill the amount was higher than I thought I'd agreed to. Rather than dispute it with the tech, I paid the bill and called Karen the next morning. I explained to Karen why I thought the amount would be lower and she told me she understood my point and asked me to give her a day to get with her tech and she'd get back with me. A day later I got a call and they said they understood how the communication error occurred and they would either void my check and I could send them a new one or they would send me a refund for the difference. I choose for them to send me a check and it arrived today! I won't say I was shocked it was so easily resolved, as my impression from the start was that they are a sincere and honest firm. I will say that I'm very appreciative of the professional and polite manner they listened to my side and then quickly resolved the issue. I whole heartedly recommend that anyone needing well service use Adams as I know I will! Oh yes, we love the upgrade that was suggested. Our water pressure has never been so good. It was worth every dollar! read more

Adams Well Drilling worked magic!!! I called on a Friday afternoon to see if there was anyway someone could look at our well (after a plumber said the water pressure issue looked like we may need a new well pump). Karen and Debbie were amazing and said they'd call around to see if anyone was close to stop in and assess. Mark was knocking on our door within 20 minutes and methodically diagnosed the issue, educating us in the process. Thank you all so much! You have customers for life! We highly recommend Adams, very customer focused! read more

Everyone from Adam's well drilling have been fantastic. Debbie was incredibly helpful on the phone. Matt came out and assessed the problem in the morning. Brody, Josh and Andy fixed the problems. The were professional, tidy and wonderful to work with. They respond to emails quickly and call before they come out. I highly recommend them. read more

Adams originally put in our well 17 years ago (long before we moved in). Recently we were having issues with losing water pressure at the well head so we had them out to fix a bad switch at the valve. They came out quickly (next day after I called) and worked until the issue was fixed and followed up a day or two later to see if I was satisfied with the work before billing me. read more

Adams well drilling did OK with drilling well, but on installation of water softener system they did poorly. First the PEX tubing from RO system leaked and when tech came to fix leak, he left standing water on newly poored concrete floor which stained the floor badly. Also, the installation of post softener filter system, the heavy iron mounting bracket was installed with drywall anchors on the poured concrete wall. When I attempted to loosen the 10" filter housing, the entire bracket broke loose from the wall! I was going to call Adams back to rub their nose in it, but fixed it myself using anchors made for concrete walls! read more

This past Saturday my wife and I woke up to no water. I called Adams Well Drilling at 9:00 am and they were at my home by 11:00 am. They took the time to listen to us, and then diagnosed what was causing our issue. They explained what was needed to get us back up and running. They completed the repairs and cleaned up fully. This company really know what customer service is! read more

I called Adams at 6:30 in the morning, they don't even open until 8 AM, at 7:30 AM they called me back and had someone to my house at 8:15. Everything is completely repaired and I was able to make it to work on time! Adams is awesome! read more

Superior service. Knowledgeable team and wonderful outcome. What more can you want? Good price? Got that too. We were more than pleased with their quote, the turn around time from quote to install and with the finished product. Installer was professional and informative, and our water no longer smells of sulfur and tastes great. We will be calling them for any further needs we have! read more

If you are looking for a business that truly understands how important customer service is, then I would highly recommend Adams. I recently had an issue with my Well pump control unit and left them a message around 9 pm. I was expecting that they would return my call during lunch or sometime later in the day since I left the message late at night. They actually called me back at 7:45 am. They suggested a Service Call which is what I was expecting, but when I told them I needed to keep the cost low, she said she would talk to a technician and have one call me back. Again, I was expecting a call at some point later in the day or perhaps the next day, since they probably had a full schedule. But to their credit, I received a call from a technician at around 8:15 am. I explained what was going on and asked him if he could walk me through some initial troubleshooting to try and avoid a service call. After resetting the Control Unit did not clear the fault I thought a service call was unavoidable. Luckily, the Pump Control Unit that I have has a way to manually activate the pump. After manually running the pump it cleared the "Service Unit" red light and now is functioning normally. Thanks to Adams' patience, flexibility, and belief in real Customer Service, I was able to avoid any Service Call or expensive repairs. They easily could have charged me a small fee for the Technicians time, but he said he was happy to help. Everyone I have spoken with, including past experiences, is friendly and places the customer above profits. They earned a customer for life a long time ago and after every interaction, I always walk away knowing I made the right decision. read more

I would not recommend this company. I feel we had a very bad experience with our well being drilled by this company.

I would not recommend Adams Well Drilling to anyone. They refused to finish the job after ripping out our old well pump and piping. They wanted to add extra's to their service that was not necessary or asked for and we refused. When we did refuse and asked them to stick to what we originally agreed upon, the technician stated that they were "Insulted" because they were the "Expert" and we should "listen" to them. We requested a new technician to come out to finish the job after the first refused to do so. The owner (Deb) refused to return our calls all day. The previous technician removed the piping and old pump from our property ( in hopes to scrap the steel maybe?) when we did not ask them to do so. Another company who came out wanted to see the old piping and pump and Adams refused to return it. The owner mocked both my husband and myself when we tried to file a complaint with her, laughed at us and hung up on us. Completely unreasonable behavior. read more