Employees were dismissive, hard to find, was definitely not worth the time. Not sure why I was…read moretreated in such a way

Took my chain to fix and it was beautifully done and service was great! Very affordable!read more

Went to get a watch fixed internally with some movement issue. They took months to repair it and to…read moremake matters worse they misplaced my watch they had to send me a pic of 20 watches they had to see which one was mine. Luckily they found it days after and fixed it however they replaced an original piece on the way for a generic one that had no branding. To make matters worse they retuned it dirty and full of black tar. They didn't even bother to clean it before returning it to me. Extremely disappointing and horrible communication service. Not worth the money or time. Really bad service.

The staff at the shop are super helpful, friendly very professional, we showed up. We didn't have…read morean appointment. She fixed my daughters jewelry in no time extremely affordable and very knowledgeable. Best prices in town. I'll definitely come back if I ever need it.

Amazing service and great customer care. I always come here for all my jewelry needs, gracias…read morealarcon

Awesome service and awesome quality of gold and many items thank you Alarcon Jewelry.read more

I went in to remove a few links from a watch. They only removed a couple, leaving the watch still…read moreloose, claiming more links couldn't be removed. I took it to another jeweler that finished job properly. Ariel didn't mind doing a shoddy job and take my money though. Go elsewhere.

Extremely terrible experience. We WOULD NOT recommend anyone to go to this store. We went to buy…read moregold chain and pendant set. Clearly, staff wasn't at all interested in giving an effort for customers. Lady at the store managed to make us so uncomfortable with her extremely unprofessional and rude behavior that we left the store within 5 mins.

Great service High recommend went for a repair they were…read morevery helpful and fast !" Also with warrantee on the work that they perform.

i went in to get my watch adjusted. The staff is very polite and friendly!…read more would highly recommend. They also sell watches.

I had such an amazing experience with Chantilly Jewels! From start to finish, their customer…read moreservice was exceptional. They were incredibly attentive, patient, and genuinely took the time to help me find exactly what I was looking for without ever making me feel rushed. Their prices are by far some of the best I found, and the quality is absolutely beautiful. It's rare to find a business that combines outstanding value with such personalized service. I couldn't be happier with my purchase and will definitely be coming back for future jewelry. Highly recommend Chantilly Jewels to anyone looking for gorgeous pieces and an amazing shopping experience!

After my mom passed away, I brought in several jewelry pieces to be checked, and I'm so thankful I…read morefound this store. Vivian, the owner, is truly amazing. She has no hesitation about checking whether pieces are real gold or real silver, and she does so honestly, patiently, and without pressure. Vivian was incredibly kind and understanding throughout the process, which meant a lot during such an emotional time. She has also helped me continue building my jewelry collection by selling me beautiful pieces, including gorgeous tennis bracelets and other jewelry I absolutely love. She is so nice, so helpful, and so patient--there really are no words. I recommend this store 110% and will definitely be back.

This is the place I visit to change the batteries of my watches. They always charge my $5 and…read moresometimes $10 if a watch is complicated. This last time I went he charged me $10 for all no matter what. I did not like that but his service is still good.

The most experienced in watch repair. Fair prices, can fix most any problem.read more

It was an amazing experience! The owner was nice and at front with the products. Highly…read morerecommended!!

I would strongly recommend not bringing your jewelry here for repairs. If you do decide to go…read moreanyway, make sure to take clear pictures of your item beforehand for your own protection. Unfortunately, my mom had a bracelet repaired here, and they ended up cutting off more of it than necessary without properly explaining or getting approval. It was really disappointing and felt very unprofessional. Based on our experience, I wouldn't trust them with sentimental or valuable pieces.