Their receptionist is very rude. I called to tell her I didn't receive a call from them. She argue…read moreme up and down that I did in a very disrespectful. A matter of fact attitude have complained about this particular receptionist nothing has ever done so I guess Orkin condone this kind of treatment to the customers. All I ask is for a 24 hour notification before somebody just show up to your home. That seems to be a problem then when you call them on them, the receptionist wanna argue and get smart with you no professionalism in that at all!!!

Don't call for bat removal. I was informed that it would take $17x to resolve my bat issue. They…read morekept calling and I finally had to ask them to stop calling. If you have a bat issue, Call Matt and Carla with Animal Damage Control. They are located in St Joseph Il and they are a great, prompt company to deal with. Matt and Carla were able to fix my bat problem within a few days for a FRACTION of Orkin's estimate.

Didn't even attempt to lock me into a monthly visits and the one-time visit was cheaper too…read more Haven't seen a return of the ants since, so it accomplished everything I expected in a single visit.

I had an appointment today with Nathan. The appointment was for 12pm. He did not show. Take your…read morebusiness elsewhere.

Terry Cook was fantastic! We have been having issues with mice and spiders in our basement. He came…read moreby and sprayed the inside and the outside and left several mice traps. He was very informative about things we can do around the house to help get rid of our unwanted guests. I plan on using him every 3 months. He recommended starting back up in the spring. March, June, September. Look forward to their help. There's a reason they have been around for so long. Good people :)

TLC has serviced my apartment/Homes for several years. They are a small family owned company always…read moregoes the extra mile to make sure the job is done right! 10-10

We moved into a new house and immediately had to battle a pest issue not handled by the previous…read moreowners. Diamond Pest Control was incredibly responsive, offered the best cost, and after one application we haven't had nearly the issues we did when we moved in.

My name is Michelle Quinn. I do not do reviews, but this company came through for me and my family…read more Just purchased a home and the ants where having a family reunion so I contact this company and they showed up and did an amazing job a month in and no bugs at all. The staff was very professional and friendly. Plus they called afterwards to check up after the service. I HIGHLY RECOMMEND. RATED 10 STARS.

I was concerned my house might have termites so I called Crist Termite for an Termite inspection…read more My inspection was scheduled and performed by the owner himself. The gentlemen was knowledgeable, friendly, and courteous. He answered my questions and left me reassured. I was prepared to pay for treatment but to my delight it was not needed! His normal inspection rate is reasonable($45), but in my case he didnt charge. When does that ever happen in todays $100 service call world?Call 'em, you wont be sorry.

From the owner: Crist Termite & Pest Solutions, Inc. has been serving Central Illinois since 1948. For over 70…read moreyears, Crist Termite & Pest Solutions, Inc. has been providing Central Illinois with top-notch pest control services. We are a multi-generational company that understands that customers should be treated like family. We have always provided quality service at a reasonable price, with customer satisfaction as our number-one goal. Whether you have an issue with rodents or insects, we are here to help. We utilize the Sentricon Colony Elimination System as the solution to help keep your home termite free. Our expertise is in keeping your house free of mice, ants, roaches, spiders, and more. We offer free inspections, so give us a call today.

They answered all my questions quickly and accurately. They asked if I had any other additional…read morequestions and let me know their process. Their price was very reasonable.

We were very pleased with the service provided by Brandon of Uncled Ants! He came to our home to…read morelook our situation over and talk about his plan of action and the cost. We were very pleased, especially after getting other estimates. It was all a great experience! I would definitely recommend Uncled Ants!!

If I could, I'd put 0 stars. Terrible Customer Service. Don't reccomend doing business with such…read morerude people that aren't truthful about service or pricing.

I would not recommend! Constant price changes didn't charge you the right amount, etc. The actual…read moreworkers are great!! The office, staff lacks customer service. They charged full price without finishing the job! It is always something with this company!

This company cannot communicate, nor can they work on schedule…read more Zero stars if I could, save yourself some time, effort, and money and look somewhere else. First it was bad communication - called on a Thursday or a Friday and were told a tech would be out by 9am or possibly earlier. Monday comes around and NO ONE shows up until after noon. Mind you, this is after 6 CALLS to the company just to get information! Out of those 6 calls, one representative named Heather was the sweetest and the only person able to actually help me. Plus, it felt like she cared. I was then put in contact with a manager name Jamie. First, she was nice. Now, she's someone who cannot communicate within this dang company. When the tech finally got out, he was kind and respectful. He got the price, called someone, then that someone told them it's not only $630 for just traps & for them to empty traps, but $1000. I don't care at this point, my landlord's paying for it, whatever. The way I understood my conversation with the tech (after stating very frankly we NEED traps out here), he says they could be here latest Wednesday. Wednesday comes by and nothing. I reach out to Jamie, very upset because it's after 3pm and we have not seen or heard from anyone. Again, it felt like the same terrible communication. She then tells me they set traps on Mondays only due to checking them 5 days in a row and no techs working weekends apparently. She then tells me the landlords payment had not yet processed. The payment, I 100% understand. The lack of communication and the misinformation, I do not understand. We wanted them to set traps when they did their quote but apparently there's a DIFFERENT tech for that? But now we have to continue waiting. Here we are, Monday April 27th, 2026 at about 5:45pm. I HAVE NOT HEARD FROM ANYONE. I asked Jamie to let me know when the payment processed or if there were issues. I asked her to call me Monday and let me know what was going on. WTF IS GOING ON? Mind you, all of this is over a raccoon in my ceiling - which is starting to become a biohazard the longer it's up there. I 10000% do NOT recommend this company. PLEASE PLEASE save yourself the time & effort and just try another company! **UPDATE - it's now WEDNESDAY April 29th - still NOTHING. No call. No service. AND WE'VE PAID!!** A JOKE of a company!

Never showed up, never received a call for an update when they were coming by. I took off work for…read morethe afternoon as they gave a time range to come by. But again- no call no show. Completely disrespectful of the customers time. If they would have just called and said they were running behind, I would have no issues.

Had the exterminator come out because I'm neurotic & was convinced I had bed bugs, and he did a…read moremore than thorough examination, & physically showed me how it was impossible for me to have bed bugs. He even offered to take a bug from my room (that I had mistaken for a bed bug) and take it back to the lab to have it checked (he put it in a little vial in a plastic baggie). Thank God I didn't have bed bugs! Phew!

Great business, very thorough and knowledgeable. Employees are helpful and always willing to go the…read moreextra mile

Don't go with this company. They charge for service non-rendered. I cancelled their services in…read moreDecember 2024. They stopped charging my credit card. In February 2025, I received a bill for 2 months of services. This company should be forced to go out of business for being despicable practices. I submitted a complaint to the BBB. Don't go with this company, they are crooks!!

Orkin is wonderful! I have used them in the past and am currently using them. Very professional…read morepeople and love the email notifications that let me know when they are coming. They are quick and friendly and always willing to answer any questions you might have. highly recommend.