Had a squirrel in our attic area.. Critter control came out in Jan. they looked around the areas &…read moreconfirmed it was squirrels. They put a one way door and traps; said they would be back every couple of days. When they came back they asked if we heard any noise. Of course we said no, (We work all day & when we come home its dark; squirrels don't move around that much at night). They locked it up with a metal plate and took away the trap. Well guess what.... the Squirrel is still in there. It has been scratching around the metal plate causing HUGE damage in our roof .. and to make matters worse, the squirel decided to go on a road trip and now it has moved to the other side of the house- running up & down the walls! We bought more traps, called Critter control again & the tech said.. "IT should die soon!" (Tech didn't come out) He just told us to mark the wall so once it dies & the smell comes, we can cut it out!! Wait a min... WHAT!! Story gets better... very next day, Squirel scratched his way out of the walls & is now in the crawl space. Called Critter control again; left message. We decided to buy more traps, and a camera. the Squirrel walks up the camera and looks at it. We texted Critter Control showing them the footage - need someone out ASAP - they said they have no techs available. REMIND you this has been going on over a month Jan & FEB! We have now called a different company! We will never use you Critter Control again.

Disappointed in the level of service/care, especially for the price. The monitoring that was listed…read morein my estimate ended up being a singular text message check in and didn't include any in person checks, or assessing any type of damage even after requested.

I had recent hornets nest in the space between the brick and an interior wall. The hornets were…read moregetting into my home. I called Bug Out. Service was very prompt and results were excellent. I would certainly call Bug Out again for pest control. 5 stars!

You know how people talk about small business owners that really know what they're doing and how…read morefrustrating it is that big corporations are taking over, etc etc etc? Well people are talking about Bug Out. This company is IT. The customer service, the pricing, the KNOWLEDGE. (And the honey!!) We had a termite issue and not only did Ron get out to us quick, but he treated some other stuff we had just in case. AND, he fixed a little issue we had on our garage door because he noticed it was a little loose!! He was fantastic, so friendly and just all around enjoyable to work with. We've also used him for other pest issues like mice, and we haven't had any issues since! He also does bee rescues which is so cool and good for the world. I'm hoping to buy some honey from him next time around. All in all, great service, great human, and great example of a small business owner who takes pride in his work and his ethics.

Spent $1200 in 6 months. Still had to buy my own stuff. Never took care of what I originally called…read moreabout. Asian beetles and stink bugs. Canceled service a the manager said for my trouble they would come spray complimentary (normal price $300). Set a date and never showed up. Then they have the nerve to text me and ask me to come back....no thanks. Terrible service, a lot of lies.

Awful experience. "Available 24/7" is not true. A Sunday morning and I can't get a hold of anyone…read moreat all. I've tried every number I can find. Finally speak to the person on the "emergency" line, go through all this trouble to verify my account (my roommates account) only for him to tell me, "Okay yeah, you can go into your portal to find out what kind of poison your dog just ate." I said, "You can't access the information to tell us what kind of poison was used?" I'm sorry, what is the point of the emergency line?! My roommate never logged into the portal so is unsure if she is going to be able to find out, but is trying. It is very important to know this information in this situation to know how to treat the animal.

I strongly recommend using this company if you're looking for pest control! We have dealt with Brae…read morein the past but through another company. When I found out he had switched companies I quickly had to do the same. He is a hardworking, knowledgeable young adult that is really driven and deserves your business. We had several questions after signing our contract and he was quick to respond to any texts or calls we placed to him, not to mention the crew did a fantastic job and exceeded my expectations as to what we paid for.

From the owner: Haven Environmental brings over 8 years of professional expertise to every home we treat. Our…read moreeco-friendly, precision-based approach ensures lasting protection for your family and property. We back every service with our guarantee, if pests return, we’re right back on site at no extra cost.

Great experience working with Ryan and the team at Reliable Exterminators. They came highly…read morerecommended by my local real estate agent and property management peers and have not disappointed. In the two instances we've worked together, they've been quick to respond to my scheduling inquiries and equally efficient in their inspections and follow-up reporting. Looking forward to partnering together in the future, hire with confidence!

We have had several annual carpenter bee treatments throughout the years from them, this year it…read moretook them a few extra visits but it worked. I recommend them for sure.