It's been 10 years now, and I'm doing great. Although I currently changed Doctors because of insurance reasons, he put me on the right path... In the beginning I had some med changes to find the correct ones. I've been on them for 10 years now and am doing great. read more

Billing department is awful Beware of double charges. Insurance didn't give a crap when I reported this so I guess I should either. read more

please stay away from this doctor and this office!!! Dr Mostafavi is the worst doctor I have ever seen Also his PA and other staff at his office are the worst. Doctor does not have a heart and knowledge and do not think about their patients and how he is destroying them with his treatment He just wanted to get money read more

There are a lot of comments here from people who received substandard care from Dr. Mostafavi who never actually met him more than once. Allow me to enlighten you as to what he is like when is meeting with you on a regular basis from a patient who first encountered him over a decade ago. I met him in between my freshman and sophomore years of high school. Within 5 minutes, he had diagnosed me with Bipolar II, a diagnosis that has been questioned by later providers. He put me on Lamictal which had some effect, but not enough. Instead of adding, say an antidepressant, or something to maximize the effects of the lamictal, he immediately moved me to lithium, a drug that is only FDA-approved for treating Bipolar I. When I got fed up with the monthly kidney screenings for that drug (which wasn't working), and said to him I had trouble sleeping, he had the brilliant idea of prescribing Ambien to a mentally unwell teenager. He told me that Ambien wasn't addictive and that it would help me sleep. Believe you me, within two months I was completely addicted to Ambien and treating all of the normal stress of being a high school student with this "sleeping pill" which is actually a highly psychoactive anxiety drug. If I needed my insomnia to be treated, I should have taken a Benadryl. I began Ambien in October of my sophomore year of high school and didn't kick the habit until March of my junior year. In other words, he robbed me of the "years colleges look at" with an addiction that I couldn't even describe as an addiction until after it was all over because he told me the pills weren't addictive. I later relapsed and ended up in the hospital so I didn't aspirate my own vomit from a withdrawal seizure and die. He tried me on a couple dozen different medications, including full-on benzos, before we moved to the wonderful Dr. Euna Chung in Palos Verdes who kept me on the Lamictal and put me on a low dose of Zoloft in our first appointment and empowered me to graduate high school without issue. I ended up alright. I found the right balance of medication; I got into USC (the university that ought to revoke his medical license); I'm mostly healthy and happy as an adult. But if I had gone to Dr. Chung from the beginning, I would have gotten into Stanford and I never would have been hospitalized. I hate you Dr. Mostafavi, and no, I will not call you Dr. Adel. That was always creepy. Your last name is easy to pronounce. read more

Fraud warning. They ask for a credit card for their files but run the card! I have an appt today that I intend to keep that insurance will pay for and they ran my card 5 days ago for $500!!! read more

As many other people have stated this medical practice routinely and fraudulently charges missed appointment fees even when no appointment is scheduled. They don't call to confirm an appointment nor send an email. Appointments are generated without the patient's knowledge then once the patient misses the appointment (because the patient didn't schedule the appointment) they are hit with a $250 missed appointment fee. This is fraud. I called the office to explain why this is a concern. The front staff could not be more unprofessional. They wouldn't offer a resolution. They simply said they'd pass the information along to the billing department. I told them this was unacceptable and that someone from billing would have to get back to me by phone. Then an hour later I received a patient dismissal letter. read more

This "doctor" and the people who work for him are absolute frauds. They fraudulently bill patients while collecting claims from the insurance companies as well. They will bill you and your insurance for services not rendered. Call the CALIFORNIA FRAUD HOTLINE @ 1-800-424-6074 read more

FRAUD WARNING: Have no clue who this doctor is. Never met him or booked an appointment. Attempts to charge $500 cancellation fees. Had to cancel credit card due to ongoing attempts to charge card including smaller amounts as well. read more

Stay far way from this fraud. Any positive reviews are from friends or family that have been paid. Doctor illegally charges for visits cancelled in time and should be reported to the medical board. They illegally charge for things and the whole place is a scam. This snake needs to get caught. Run away from this place as soon as you can. The two fake reviews are from friends. CALL THE CALIFORNIA FRAUD line. Call the medical board!!!! read more

Here we are months later and I attempted to make an appointment again. Right to voicemail. I did not bother to leave a message and just sticking to whom I have. read more

I am a former patient. Beware! He once issued me a prescription to which I had an allergic reaction to. Unfortunately, despite my pleas, he failed to listen to me, when I insisted that my skin rashes were due to a reaction from the meds. Around the same time, I happened to get blood work done from my primary care physician, who became alarmed that I had an elevated liver count. I went off the meds and when I got retested at a later date, my blood levels were fine. After that, Dr. Mostafavi wouldn't prescribe any meds to me, which was fine. I saw one of his nurse practitioners once. (She happened to be a tall, regal, beautiful African-American woman). I found her to be empathetic, knowledgeable and with integrity. If she is still there, she might be the only good thing about his office. The reason that Dr. Mostafavi did is getting one star from me is because of this nurse practitioner as well as the fact that he referred me to an exemplary neuropsychologist who provided counseling. Otherwise, he deserves much worse than a negative star rating. Dr. Mostafavi used to do the billing for the neuropsychologist. He used to have a wonderful assistant. I suspect he overworked her - because suddenly, the office stopped processing the bills. I kept calling them asking them to send me a bill that I could pay and submit to my flexible spending plan. Unlike what other reviewers posted, I actually called to ask them to accept my payments (since they did the billing for the neuropsychologist). For months, they ignored my phone calls and emails. They wouldn't process the payments to the neuropsychologist - so I was unable to write off the expenses on my flexible spending account. I had low copayments, but ended up choosing to spend over a thousand dollars out of pocket directly to the neuropsychologist - because he had stopped processing payments. Then about 1-2 years later, Dr. Mostafavi's office began hounding me for payments - almost like a collection office. I told them that I had paid the neuropsychologist out of pocket - but they still continued to hound me. I also started getting forms from the state (which looked like workman's comp forms) with the neuropsychologist's name attached. When questioned, I was told that they were probably generated from Dr. Mostafavi (as no one else would have been privy to the information). It was like double-dipping - getting money from me for the neuropsychologist visits that I had already paid for out of pocket. The next time Dr. Mostafavi's office hounded me for money, I told them that they were one step short of creating fraud for allegedly trying to "double dip." That's when the harassing phone calls demanding money immediately stopped. I later heard that his office assistant had been fired a while ago - which seemed ironic because when I first met Dr. Mostafavi, he raved about how wonderful she was, and I concurred. Now, everything seems to be outsourced. They will record phone conversations, but if you say that you want to record the conversation, they will literally hang up on you. Recently, when I called the office to have my records transferred to another doctor, the office said that there was no record of me in the system. (I suspect losing or deleting my records may be illegal). I was supposed to get a release form for my daughter, but a week later, still haven't received it. I called for follow up, but never received the form. During these two occasions, the office staff was fine - exhibiting friendly customer service. During the time I was a patient of Dr. Mostafavi's, I didn't have the problem of not being able to have office visits with him. However, this was a few years back. I suspect initially, Dr. Mostafavi may have been a credible psychiatrist (with the exception of not always listening to or believing patients). Speculation here: Perhaps he expanded his practice and may have been too cheap to hire competent or adequate number of office staff - so he eventually outsourced billing and scheduling services - and now his practice is a sham. IMHO - he should be avoided like the plague. read more

The worst... don't know how this organization even stays in business... stupidly gave them CC information and they are charging $250 for a "missed appointment" that was not scheduled... especially bizarre as all their appointments are online!!! when I asked for an email, text or anything as proof that an appointment was made they said it was done verbally at the last session which is not true... scam scam scam read more

Please BEWARE DO NOT give them your cc # you will find all sorts of crazy charges. I cancelled my appointment and they charged my card $250 and when I asked for them to refund they refused. Even though I CANCELLED IN TIME. This place is a SCAM. The "doctor" is never seen and your appointments are with Nurses. I am contemplating going to the CA medical board. He charges for things on my insurance that are not accurate and I only noticed once I researched bc of the cancel fee. Look at the other reviews! Also the billing department is made up of very rude women with zero compassion. read more

Wish I could give ZERO stars for this sham. This doctor was supposed to have an appt. with my son, but instead, a nurse practitioner by the name of "Brittany" saw him. There aren't enough words to describe how negligent this practice is, from start to finish. We spent more time filling out the intake forms than Brittany did with my son: she met with him, a new patient with MANY, many issues, for approximately 9 minutes, and then sent him away with a medication that he's been on before, and was taken off of!! I'm quite sure she didn't even bother to read his information before "treating" him. Also, they billed us 5 times for this one so-called appointment. I called to try to speak with someone about it all, but got voicemail and left a message. I only received a call back WEEKS later when they realized i had enlisted the help of my credit card company to assist me with the ridiculous charges. Absolutely infuriating. STAY AWAY - there are many real doctors out there that actually care. read more

I've been Dr. Mostafavi's practice several times and I'm very happy with the level of professionalism and care that I've received at this practice. Whenever I visit this practice I'm able to see The Doctor at the time of my appointment and not ten or twenty minutes after, like most other practices which rarely are available during the time of my scheduled appointment, this office however has been punctual every single time. I rarely leave yelp reviews unless I receive a extraordinary level of service and I have to say that Dr Mostafavi's practice is we'll deserving of a good review, I would definitely recommend this office. read more

STAY AWAY! I have sketchy charges even when my insurance was fully covered. DO NOT GIVE THEM INFO

OMG. I just had to CANCEL MY CREDIT CARD because of random charges appearing on my statement! $49.80??? WTH??? also Well Psyche in Hermosa Beach was supposed to bill my insurance company, which they did, but they also charged my credit card. My insurance got billed $310.00 to see a counselor, not even Mostavi, and for the same visit my card was also charged $150.00! Please read this and don't give them your information... read more

One word . . . SKETCHY. The entire practice is sketchy! We had our initial visit w/Dr. Adel and then he disappeared. Could never get in touch with him again. Each time we called, it was a different excuse. I am currently filing malpractice due to ethical concerns. read more

Dr. Adel Mostafavi is truly incredible! He is caring, sharp, ethical, knowledgeable, and takes the time to get to know his patients. He invests time and effort and conforms his treatment on an individual basis, and is there to answer your questions and to guide you. I know first hand the fears and anxieties of patients and family members who have loved ones struggling with mental health. I speak from personal experience, when I say Dr. Adel has saved the life and sanity of my family. I recommend him all the way! read more

I would give Adel Mostafavi 0 stars if I could. My husband has been seeing "him" for about a year now. I write "him" because he has never actually met with Adel Mostafavi but instead someone called Nurse Justin from his practice. Nurse Justin could only ever give a 1 month prescription which I'm starting to wonder is because something super shady is going on a this practice. The biggest issue we had was with their scheduling and billing department. Every time my husband has tried to make an appointment they have scheduling issues and direct us to call their billing department. They would say their claim wasn't going through to our insurance and then bill up for 6 months at a time. We have very good insurance and have not had any issues with any other doctors. Their billing department was just incompetent. Our most recent issue is with the scheduling department. My husband called to make an appointment for a certain day and they said there was no available appointments for that day and then were supposed to have scheduled him for a different day. We get a call on the day he originally wanted to make the appointment but couldn't saying he has missed his appointment and we were now going to be charged $250. When we asked to contest the charge they told us they had called and emailed my husband with the appointment time which is not true. He has never received an email from them and had not received a call about the appointment time. I am extremely disappointed with their service and hope this review stands as a good deterrent against any future clients. Wish I would have read previous reviews before my husband started seeing this "doctor". read more

Kimberly in Billing was very professional and helpful in resolving a recent billing issue. She had it fixed very quickly and efficiently. I was impressed. read more

This company (WellPsyche in conjunction with Adel Mostafavi) appear to be running some contrived scam or are just completely incompetent. They will repeatedly lie to you over the phone. Their claims department seems to be too lazy or incompetent to process your insurance claims correctly and will eventually just charge your credit card ridiculous amounts; they won't even send you a bill. Ridiculous. Please be warned that you will not be treated respectfully by the majority of their representatives and that seeing this provider will create problems with medication management provided by future providers. They claim that hundreds of their patients are having issues with their insurance companies, well, ask yourself, is it more likely the one provider is wrong and incompetent OR hundreds of patients? Save yourself the headache. read more

this has got to be one of the WORST run psych service companies i have ever worked with. They never anawer the phone, they farm out billing and prescription services. i would NOT recomned this place to anyone! the staff is weak and very ignorrant of how to run a medical facility. For some unknown reason they got rid of Katie Kleckner who was a great PA and really got through to my son. sincerely: a deepely disatisfied client. read more

My daughter saw this doctor back in April and stopped seeing him because the prescription was incorrect and took us many phone calls to finally fixed it after a few weeks. Then all a sudden, we find this doctor's charge of $10 on our credit card. How ridiculous!!! Did they just use the credit card information stored on file and charged patient randomly to generate income? Waste my time to call credit card company to dispute the charge. read more

One again I was charge by Adel Mostafavi , MD Inc. The charge was $250.00 dollars and left back in 2016 . I'm very upset this happen again and I have a new doctor. I recommend if your looking for counseling don't use this one. They charge your credit cards without your permission. I went to the facility in Hermosa Beach. read more

Let me preface this by saying I can't give you a solid idea of how Mostafavi is as a psychiatrist because I only saw him once the entire time I was at this practice. He went through the motions and talked to me for a basic consultation. Then he threw me to the side and stuck me with a nurse practitioner. She was nice, but clearly very new, awkward, and inexperienced in psychiatric practices. Thankfully I've been dealing with psychiatrists for a decade now and have a handle on what medications work for me. I just needed someone to prescribe the pills and check in with me every once in a while. This practice makes you schedule an appointment twice every month. I understand this method for people who have just started out with pills and psychiatry, but like I said, I've had a good handle on what works for me for years now. It's extremely inconvenient and clearly a ploy to get as much money out of you as possible. At one point I tried to reschedule an appointment because I had a personal emergency come up. They were trying to charge me a $400 fee, which is apparently what they charge by appointment for people without insurance. So I had to basically put this issue on hold just so they didn't have a slight inconvenience in scheduling. When I told them I was switching practices and needed a refill to tide me over until I had my appointment with a new doctor, they acted extremely resentful and would only prescribe me the exact amount for the number of days until my next appointment instead of the typical 30. Not the worst psychiatric practice I've been to (I've been to a lot of awful ones), but definitely not the best. read more