Lizz was our ultrasound Technician , I would like to thank her for the exceptional care she…read moreprovided for my son . She demonstrated excellent bedside manners and was a joy all the way around ! Thank you for such great service!!

I brought my infant son to the Emergency Department after being referred from Urgent Care, and…read moreunfortunately our first interaction left a very negative impression. The RN at the reception desk, Diana S., did not provide the level of professionalism or courtesy I expected. The Urgent Care staff gave me a referral paper with my son's information and instructed me to hand it to the Emergency Department staff. When I handed the paper to her, she did not look at it and instead began asking me questions about my own medical history, including my allergies. My infant son was right next to me in his stroller, and I had to interrupt to explain that he--not I--was the patient. Had the referral paper been reviewed, it would have been clear that I was the mother and my infant son was the patient. The most upsetting moment was when a gust of wind blew the referral paper onto her side of the desk. She picked it up, crumpled it into a ball, and threw it into the trash without saying a word. Since Urgent Care had specifically instructed me to hand that paper to the Emergency Department, seeing it immediately discarded without any explanation was shocking. As a mother bringing my infant to the ER, I was already scared and worried. This interaction made me feel deeply disrespected. Patients and their families deserve to be treated with basic courtesy, especially when they are seeking emergency care for a sick child.

Dr. Tumusok is an internal medicine specialist who genuinely take care of her patients by patiently…read morelistening to them, examining thoroughly, including patients' concerns and preferences in treatment options. Dr. Tumusok is friendly, professional, and experienced in the field of her specialty. I am very pleased to have been her patient for many years.

Sutter Health has a lot of room for improvement on how communication system between health care…read moreproviders/patients and the referrals approvals department. I have absolutely nothing but respect and gratitude for the care I received from Dr Tumusok and their staff the past 3 years.

I only have medical at the moment even though they couldn't take me they at least emailed me a list…read moreof possible people that could very happy with there service!!

PRA was so great! I got right thru to the office and scheduled the next day! It was harder to get…read morethrough to other therapists and they were usually unavailable. My counselor is great! And they gladlt accepted my insurance! :)

I am a retired COO administrator for hospitals & medical groups with Dignity Heath and a…read morepharmacist. As such, I feel I understand the important elements for providing appropriate healthcare to patients. I have seen Crystal Blankenship on two occasions for two visits during the past year. On both occasions I found her to be professional, well grounded, with a focus on what makes sense for an individual patient. She was respectful of my background in healthcare and willing to work in a collaborative fashion to develop/sustain a well thought out medical plan for my healthcare. I look forward to continuing to develop our physician/patient relationship.

I've been a Kaiser patient forever and had to switch to Cigna insurance, and I was not happy…read more That all changed when I found Dr. Blankenship. She has made the transition very easy by engaging me to discuss what has worked in the past and what I need going forward to be the best healthy version of me.

My surgeon was very caring, knowledgeable and willing to discuss your concerns. I had no problems…read morewith the surgery. Any concerns I had were swiftly taken into consideration. I didn't have to wait to get answers. I do recommend.

This place is a JOKE!…read more I had an appointment at 3:20 PM and arrived at 3:00 PM because I was told to arrive 15 minutes early. After checking in, I waited in the lobby for about 30 minutes. A nurse eventually called me in, checked my weight, vital signs, and other information, and entered everything into my record. After that, I waited another hour and a half for the doctor. During all that time, no one came to check on me. I was experiencing a massive headache and chest pain, yet I was given no medication and no one seemed concerned about my condition. I finally walked out and asked the nurses how much longer I would have to wait. I told them I was having a severe headache, and I was told it could be another hour. At that point, I left. This is completely unacceptable. When a patient is experiencing chest pain and severe symptoms, they should not be left waiting for hours without being checked on or receiving appropriate care. I am extremely disappointed and upset about how this situation was handled. If something happens to me because I was left waiting without proper attention, I will hold this facility accountable. Absolutely unacceptable. #patientrelations #dignityhealthceo #patientadvocatedeparrment #californiadepartmentofpublichealth

Been a patient there for 9 months. Daren is very patient and caring. Hassan, the office manager is…read morevery responsible and organized! Glad the team is expanding and we actually started our couple therapy session with another LMFT, Edward and he is great too! Highly recommend and wish to accept more insurance plans!

I called them three days ago about scheduling an appointment. It took them two full days to get…read moreback to me and they got back to me by text. They didn't have the courtesy to call me back. All the text said was that I had to fill out a form. The only problem is they didn't send me a link or the form itself. Then a day later I got a text asking what kind of insurance do you have? When I told them what I had, they said, we're not taking new patients with that insurance. Even though they are listed on my insurances webpage as taking new patients. Pretty poor customer service.

Dr. Xia is an exceptional physician who truly takes the time to listen to his patients' stories. He…read morethoughtfully adjusts prescriptions as needed and genuinely understands each patient's needs and hopes for treatment. I recommend him!

I have been a patient for years. Service was great till this last year I can't get a clear balance…read morefrom staff or Dr. Xia . I have made 10 phone calls to 2 staff plus the Dr. & my calls have not been returned. I am way overdue on getting an appt. I called my MD he said go to their new address talk to them in person. The new address is not online. I only know the new address is on F St. Davis. I'm Very frustrated, sad, disappointed to see the professionalism drop like this. Marsha U.