Like a previous reviewer, I'll give a short review: absolutely amazing customer experience, and if I had to rate the end product, it would be 10 stars! They really knocked the whole experience out of the park. Longer review: I purchased an engagement ring for my fiancé in December of 2014, for a oval shaped cushion cut diamond, with a french basket setting and diamonds on the prongs. I was really hesitant when I started looking about purchasing one of the most expensive things I've ever written a check for online, but after all of the positive feedback and several phone calls, I took the plunge and trusted that the end result would be perfect. It was! The only thing about this particular ring was that my fiancé has really small finger -- she's a size 3.5, but because her knuckles are slightly large on her small fingers, it was really hard to find a setting that fit perfectly. With the weight of the diamond on such a thin band, she had to wear a ring snuggle to make it sit naturally on her finger. The ring was originally shipped as a size 4 (way too big, but this is what we guesstimated when having her fitted remotely in Atlanta), and it was an eternity band. After talking with Jade and Jennifer (both who are awesome, by the way), I sent it back and had it recast as a 3/4's diamonds around the band instead, so we could resize in the future if necessary -- this was recommended and was the right recommendation. We were so happy with the end product that we decided to purchase our wedding bands from Adiamor as well, no second thoughts. For my band, we went with a custom two tone finish, platinum and gold. We didn't see exactly what we wanted in their inventory, but they were quick to suggest that they could cast in the two tone finish, and it ended up being perfect in the long run. Not to say my ring is "boring", but I'm a guy and was looking for subtlety and it's absolutely perfect, so that's about all I can say in this review for the groom's ring. The only problem with my ring was that it was too small, and needed to be resized. With her wedding band, it fit the set perfectly (again, 3/4 band similar in style to the engagement ring), but the ring was still a little loose around her fingers as a set. We knew that soldering the set could be an option, but we wanted some advice first an an opportunity to make a trip to their terrestrial store in LA presented itself. This is where the rating goes from 5 stars and into the stratosphere -- when we visited the store and talked, we mentioned we saw a few interesting ladies wedding bands online and out of curiosity, we wanted to see them. We found something absolutely unique and stunning -- a rose gold band that was uniquely shaped with diamonds around it in a "vintage" or "antique" style. After my fiancé saw the band and the setting that went with the set, we knew immediately that this is what we really wanted! However, we loved the custom basket setting of the previous ring, and Jennifer was quick to point out they could custom make a basket setting to match this set. Even better, although it was six months after the fact, we worked something out to where we could sell back the original setting and set, and have the new set with the custom basket reset with the current cushion-cut diamond. We were on a timeline, as our wedding was just a little less than a month away, but Jennifer reassured us it was something that was feasible. Right before we left the store (we were going to leave all of the rings with them), the best man (who accompanied us, as our LA host) reminded us that we had the engagement shoot the following weekend. Yikes! We worked out a plan to let us keep the ring for the shoot, overnight it back to LA so that it could be exchanged and reset just in time. The whole process took less than two weeks, and they got started right away on making the new rings. Well, we just received them today and there are not words for how perfect this engagement ring and band set is. It is just stunning, and I'm so happy I chose Adiamor to represent one of the best moments of our lives together. That's about all I have to say, I'll post a couple of photos to let the end product speak for itself -- I will say that the experience of buying a ring is more than just the end result though, and a company is only as good the people who represent it. We were absolutely shocked with the entire experience, and that's why this one-of-a-kind ring that was made for us is absolutely breathtakingly perfect. Thank you to everyone at Adiamor. I absolutely could not recommend them enough. read more

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Ordered my engagement ring online all the way from Virginia a few months back. I worked with a representative - Art - who was extremely attentive and professional. He responded to all my inquiries and made me feel confident that I would get the ring the exact day they promised. After I received it, I remember the feeling I had when I first opened the box. I said out loud, "Holy Sh**." I couldn't believe my eyes, it was spectacular and unbelievably shiny. I felt like Gollum and his Ring. Overall, I am impressed by their website and online services. I was even able to pay via BillMeLater, a PayPal service, to finance my ring. The price by the way, was very affordable. Comparable diamonds at retailers would have been at least $3000 above what I paid. It ultimately came down to their inventory, which had the best selection and prices. Adiamor is also a much more trustworthy business than others I found online. I am happy to report that she said yes :) read more

Adiamor - Platinum Pave Engagement Ring, customized for a 1.34 ct princess-cut center diamond. Item#: R2847 - Jewelry Near Me - Los Angeles, California

The ring came out beautiful. However, the process was a nightmare. Picked out the ring and diamond and placed the order over the phone and payed for it all. The next day I get a call saying that the diamond I picked is unavailable. (After I already supposedly payed for it) so i have to pick out a new similar diamond (And pay the $500 price difference). The ring took about a week to make. I called to make sure it was on track to ship when they said it would (was supposed to ship Thursday, get to me on Friday).. Last minute, I get an email that it's not ready to ship. And won't be here until Monday now... Fast forward to receiving the ring. It is beautiful, really well made. However, I ordered a size 7.5, and it was WAY too big. Took it in to 2 different jewelers who measured it as a 7.75.. not a big deal until you get in contact with them to send it back to get resized (because of their error in sizing). You have to pay $50 to ship it to them, wait 5 business days to get it resized, then pay another $50 for them to ship it back to you... when maintenence is advertised as "free". So not only did they mess up on their sizing, they expect ME to pay for their mistake. Although the ring is nice, the customer service is iffy. read more

Adiamor are truly the best value and by far blow the other online ring designers away. Art was so responsive and helpful. read more

My fiancé ordered my engagement ring online from Adiamor. Full disclosure, I did my research and really fell in love with this place and gave him the recommendation. My favorite part was that you or your fiancé can build dream rings on the site ahead of time to figure out pricing and styles. I was not a part of the ordering process but my fiancé was blown away by the customer service. He knew the style I wanted but was a little intimidated by choosing a ring. He contacted customer service and they helped him so much. They explained everything and even talked him down from a higher price ring to make sure he was getting the best deal and quality which I think says a lot about a company. He had the proposal planned for a specific day and his chosen diamond wasn't going to be in yet so they actually sent a place holder ring for the proposal no questions asked. This ring was so gorgeous as well but did not compare to the one that was coming. We loved our experience so much and I seriously could not recommend Adiamor more. We just received our wedding bands and they knocked it out of the park. I literally sent them a picture of what I wanted and they delivered. If you are looking for incredible options, service, pricing and stunning rings go to Adiamor! read more

Adiamor - Jewelry Near Me - Los Angeles, California

My fiancé found Adiamor online while researching for engagement rings and we had an amazing experience! He was able to create the design online for what I wanted and it turned out amazing! The price point is better than any standard jewelry store you could go to. We don't live locally, but stopped by their office when in LA to look at and order wedding bands. Carly was super patient and helpful and we were able to order the perfect match to my engagement ring. We will also be designing my fiancé's wedding band through Adiamor as well! Highly recommend as a safe and affordable option to purchase online! read more

Adiamor - Jewelry Near Me - Los Angeles, California

Payment process was very straight forward! The customer service response was awesome. I received a call nearly right after, from a lovely lady, (I can't remember her name) just to confirm everything with me and what to expect. I received follow up emails to any questions I had from Mark and Sam. Beautiful Adiamor packaging as well. The shipping was tracked fully, and the shipping box was discreet with no give aways to ruin any surprises. Their selection and pricing was the best around that I could find online. I was a bit nervous to order online, but they assured me and it turned out fantastic. Thank you! Highly recommend. They made this very easy and enjoyable. read more

The best jeweler I deal with! Although I am not local, my husband and I buy the majority of our jewelry here! Kristina is an amazing person to deal with - excellent customer service and just a super sweet lady! I have customized 2 rings now and this one is literally stunning - there are no words!! They knocked it out of the park!! Thanks again Adiamor!!! read more

Adiamor - Custom flower cocktail ring! - Jewelry Near Me - Los Angeles, California

My engagement ring is from this place and I can't even put into words how beautiful it is!!! My now fiancé has had nothing but positive things to say about this place. This place has beautiful rings and diamonds and the price is right! My ring is stunning! read more

Adiamor - Here is the cushion cut double halo ring - Jewelry Near Me - Los Angeles, California

Like others, we were skeptical about buying something so expensive and special over the internet/phone but after hours of research, we decided to go with Adiamor and we are so glad we did! We went with the French Cut Basket Setting Diamonds 1/2 Way in 14K White Gold and the matching band. I absolutely love this ring; it has a slim width which I wanted to not only highlight the center diamond but to also look delicate. I have received so many compliments on my ring even from strangers! And not to mention the sparkle! The diamond itself came with a GIA certificate which was extremely important to us and the appraisal was higher than what we paid for the ring. Overall, we are SO happy with Adiamor and the service they provided us with. I would recommend them to anyone (and I have!). If we are in the market for jewelry again, we will definitely be shopping with Adiamor! read more

I have only great things to say about the experience of working with Adiamor. Mark was incredibly helpful and even assisted in the design of the jewelry and rings. I did a lot of shopping around prior to deciding on Adiamor. I think what finally made the decision easy was their (1) low pressure approach, (2) insights and recommendations, (3) design ideas, (4) very reasonable prices relative to the extremely high quality. Also, their customer service is great, so if you need anything after the purchase, they will work with you, respond to emails, and yes, even answer the phone (not true with many places these days)! I'm completely satisfied and would recommend them to anyone. read more

Adiamor has helped me so much through this process! Mark was the representative that helped me through this entire process. He was patient with me and also taught me throughout the process. Super grateful for Mark & Adiamor. 10/10. read more

Great service and FAST shipping! For anyone looking to order online, please education yourself on the 4 C's! Also be sure to pay attention to what your future fiance has in mind for a setting/diamond. It makes the experience a breeze once you have those key elements locked in. I found myself a bit nervous ordering online, but with diamond magnification technology paired with ability to feel zero pressure in the comfort of your home when ordering online is the best thing ever. My fiance loves the ring! Thanks Adiamor! read more

Adiamor - 0.70 ct. Pear G SI2 - Rose and White Double Halo Engagement Setting - Jewelry Near Me - Los Angeles, California

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Sam and his team are absolutely incredible! I cant believe How lucky i was to find him and his company. If you are looking for diamonds or a ring this is the absolute best place you could possibly go. It is hard for me to even explain how much of a lifesaver he is because finding the right ring, exactly the way you want it with the exact diamond without getting ripped off is such a burden. Not to mention how tough it is in downtown LA to find a guy you can trust and you don't feel like he might rob you at any moment! It has been about a year now since I initially bought the ring and he has helped so much even after I bought the ring I just had to write a good review. So I was looking to propose to my girlfriend and I needed a ring. I am in the finance world and I always do my homework with anything I buy - especially something as big as this. I live in LA and knew about the diamond district in downtown, but didn't know that much about it. I did my research and went everywhere and i mean everywhere! I checked out all the yelp top spots and was disappointed: Oscars - he WILL definitely overcharge you and is not all that pleasant to work with. I just felt like i was constantly being hustled by a guy that could barely speak English. In the jewelry Mart building: crazy experience - i felt like i was in Hong Kong or something and this is like the tourist trap of the jewelry world here - you might as well just go to your local mall to buy a ring - no deals or real help here - they are nice though. ADIAMOR is truly A DIAMOND IN THE ROUGH!! The website is really helpful. After you do your research and figure out what you are looking for you can call him up and go see the stones you pick out! You can really do everything online - it is a great site, but i like the personal touch. I I'm going to spend all this money i want personal care. I scheduled a personal meeting with Sam in his penthouse office and told him all my ideas. He brought out stones i might like and the stones i asked for. He also brought out designs that I was looking for and variations i might like. It was so personal, so professional and so comfortable. He is a really like able guy, friendly and easy to deal with. I even introduced him to my now wife and got to meet his wife as well. I bought all the rings for my wedding from Sam and even a year after he continues to clean things up, make sure the rings are in good shape, check in on me etc. true professional. The fact that this is somehow a secret is a tragedy! Go to see Sam - you wont ever regret it!! read more

I ordered a loose diamond from Adiamor. The diamond came and I sent it to get mounted. I did not inspect the diamond close enough (This was my mistake by being to trusting and not knowing enough about diamonds and how to inspect them). When I got the diamond back in the setting I immediately noticed two large black areas that have no light reflection. It is an awful diamond. Since I got this set with a different jeweler the 30 day return policy ran out(by 5 days). Adiamor was unwilling to work with me on a solution. I am stuck with a $5,000 diamond that is absolutely worthless and ugly. They are the vendor that gives shopping for a diamond online a bad name. This company runs a scam. Do not buy from them. Learn from my mistake. This is a terrible company - especially when making such an important purchase. The way they presented the diamond on their website hid the black non reflective portions of the diamond. They knew exactly what they were doing. read more

Mark is the best! We made appts at 3 places for the same day, and all 3 asked us what kind of ring/diamond we were looking for. Mark was the only one who took that info and prepared for our visit. Prior to our arrival, he emailed over a couple diamonds. When we got there, he had them both laid out in temporary settings, and had trays of settings for us to try on. The Adiamor office had great natural lighting, and I believe it only had a single room (pretty chairs) so we were uninterrupted for the entire appt. Mark was so patient and explained everything clearly, showing us the magnified view and image on the Gia report. After the appt, he sent over links to the settings I liked, and even included some of the wedding bands I had tried on. Great service and fair pricing! read more

Adiamor - Jewelry Near Me - Los Angeles, California

It was my first time purchasing a diamond from Adiamor, and am so happy with the results! I worked with Sam who walked me through deciding between two diamonds. I was indecisive and he was able to get a video for both diamonds side-by-side. When I received the ring it was much more beautiful than I could have dreamed of. I also had an easy process with the customizing my setting. Every time I had a question on status- the associates were very helpful. Overall great experience! read more

Adiamor - Side view of Cathedral Platinum Basket setting R3044 - Jewelry Near Me - Los Angeles, California

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I can't say enough good things about Adiamor!! Truly professionals and the best in the business!! They did a wonderful job with my fiancée's wedding band and engagement ring - all done custom made. Their diamond selection was excellent and their workmanship and quality can't be beat. Their flexibility in working with us has been super as well. My fiancée changed her band - no issue. We had to have it resized - no issue. These guys could not be better to work with. I should note that I'm an out of state customer, so doing business for a large expense like this was definitely something I did not underestimate. I'm telling you - these guys have made a lasting impression on me - they'll be my go to jewelers for life! Many thanks again to Mark, Sam and the entire team there. 10/10 all stars! read more

Adiamor - Diamond ring - Jewelry Near Me - Los Angeles, California

We asked Adiamor to make a custom setting based on a sketch we provided. Bottom line is that they did great! Lovely flowing lines, a unique ring for sure, but still traditional enough. Kristina is wonderful to work with, and gives all the information requested along the way, including explanations of how the CAD model is coming along. After receiving the ring, I examined it under 20X magnification. The GIA number on the diamond was right in line with the ring, so it was easy to locate. The platinum was very smooth, and the transitions between vertical and horizontal segments was perfect. The top of the the prongs were expertly put in place, no gap anywhere to be seen. At least from my point of view, this was truly a superb work by Adiamor craftsmen. read more

Truly one of the best diamond businesses around! Kristina was an absolute gem and helped picked out the perfect ring for me. Kristina was super knowledgeable and had the best advices. It's always comforting when you walk into a diamond business and they are there to really take care of you and help get what you want! Thank you Adiamor for taking your time to help pick out a beautiful ring! read more

Very user-friendly website, wide selection of high quality items, great prices. Customer service was outstanding. Staff were always available through the phone or chat, very knowledgeable and friendly, guided me through every step of the process. Best online jewelry shopping experience I've had. I highly recommend buying from this company! read more

We purchased a perfect high-end emerald cut-D-flawless diamond ring in January 2021. I received not only the perfect ring, but impeccable communication and customer service. I have been enjoying it and am constantly complimented about it. I've changed my diet lately and the ring is feeling a bit loose since then. I don't like to ship sentimental items. On a Friday I emailed them to see if there was any chance that I could stop in to have it re-sized the upcoming Monday while I waited, because I had a spontaneous one day trip to LA. They got right back to me to make it happen. It was seamless and beyond my expectations. They also provided inspection and cleaning service. When they gave me my now perfect again ring and I asked them what I owed-they told me it was all complimentary!!!! I have had an extradorinary experience with them and they will be the only company I purchase diamonds from going forward. Thank you to ALL at Adiamor! I do not leave reviews but as a small business owner myself-people should know when a company repeatedly exceeds your expectations! read more

Amazing quality and craftsmanship. When I brought the engagement ring to get an appraisal for insurance purposes, the appraiser complemented the work and valued it much more than the purchased price. My fiance loves her engagement ring, and its hard to hold back a smile when I'm complemented by others, "you did a great job". Thank you Adiamor! read more

I did a ton of research to get the best value before purchasing an engagement ring. Not only did they provide the best pricing, the owner Sam and his staff are knowledgable and professional. They made the process easy and went out of their way to help me expedite my order. read more

Adiamor - Bling bling - Jewelry Near Me - Los Angeles, California

Adiamor is a fantastic company to work with for an engagement ring or any jewelry project. We were not easy customers to deal with. We had made an exchange of our first diamond and returned a setting. They were always accommodating and whoever I spoke was super helpful. They made the exchange and sent us her new diamond loose and refunded us the difference promptly. She LOVES her new diamond! Even though we didn't use them for her new setting I don't want to make it seem like their work is not top-notch. Their work is very good and priced very well and the first setting was beautiful . She just had a specific brand designer she wanted to set her new diamond. We have recommended adiamor to a few of our co-workers and family members already. Thank you read more

Couldn't be more satisfied with Adiamor. Purchased a loose diamond during COVID and Adiamor handled this weird situation great! Was super nervous on buying a diamond online, but this process was simple. The diamond is beautiful. Super happy with how the diamond was shipped and in a case. Thank you for the fast, easy and SAFE transaction. read more

Adiamor - 1.6 carat E color VVS2 clarity Excellent Symmetry Excellent polish - Jewelry Near Me - Los Angeles, California

Ordered a diamond that was rated IF for a good price, transaction goes through. (Ordered just the diamond because I was having a custom ring made) Then I get an email saying the diamond has been inspected and the diamond appears brown, would've been great to know before the hassle of buying... Yada yada (don't feel like typing the whole story) Total waste of my time and I even went out of my way to make a yelp account just to leave a bad rating because they pissed me off so bad. read more

It is not often that a merchant exceeds your expectations but Adiamore is one of the few. Ten years ago I bought a 3.27 carat diamond engagement ring from Adiamore and it is amazing. I spent two months looking online at literally hundreds of stones at a half dozen websites until I found the perfect stone at a price I could afford. I could not believe I could get this nice a stone at the price I paid. It is flawless to the naked eye and a brilliant cut. The best part was how reasonable it was. Since then I have bought two additional smaller stones from Adiamore and have been equally satisfied with the quality and price. read more

OBSESSED!!! The most beautiful ring I have ever seen- I just stare at it all day and was SO easy for my finance to purchase. You can't go wrong!! read more

Adiamor - Jewelry Near Me - Los Angeles, California

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I'm not one for posting reviews, which might seem odd to those who know me as I'm definately opinionated. Truth is, I'm hard to please. I did a lot if research before choosing Adiamor and I'm proud to say I chose right. Their workmanship and style is excellent, their prices competitive and their customer service impeccable. Due to a website photo error they had to do a complete remake on my fiancee's ring. The whole issue was handled professionally and expeditiously. Within a week of our return she had her perfect ring back even more perfect. And, really, there wasn't anything 'wrong' with the first one. Just a subtle style choice. If they can please the two of us, I assure you they can please almost anyone. Honestly, you cannot go wrong with Adiamor. Ignore any whiners you read on Yelp. Michael B. Canada read more

My fiance loves her new engagement ring! I think its pretty spectacular too. We made great friends with Sam & Jenny in the process. They are so friendly, honest, and Kristina makes beautiful jewelry! They will get any stone you want, make the jewelry of your dreams all for a fair and transparent price! read more

Adiamor - Jewelry Near Me - Los Angeles, California

I absolutely love my engagement ring from Adiamor! After my fiance told me how easy it was to navigate their site and order through them, we knew we had to use them for our wedding bands as well. Even though we live in the midwest and they are located in California, it feels as though you're working with a local neighborhood jeweler. Their prices are very fair, but, more importantly, their customer service is excellent--when making such a large purchase, there's no better peace of mind than this. They are in constant contact with you regarding your order, and extremely responsive via email, phone, and their online chat system. Getting instructions to send a ring back when we needed a resize was a breeze. Would not hesitate to use Adiamor in the future! read more

Adiamor - Jewelry Near Me - Los Angeles, California

These guys are awesome- I have purchased both an engagement ring and a wedding band from them and both were gorgeous- she loved them - if she ever leaves me I'm going to wear them (just kidding- or am I?) the customer service is 5 stars as well- I've dealt with Tim multiple times- great guy! read more

High quality diamond, amazing customer service, great value. My fiancé shopped extensively before choosing Adiamor. I love this ring! read more

Adiamor - Jewelry Near Me - Los Angeles, California

Adiamor is nothing short of amazing. I upgraded my center stone in my cushion double halo ring and it is more stunning than ever. The website is easy to navigate and the staff is always friendly, patient, and knowledgeable! In addition to that, their prices are amazing too! I could not be happier with this company and my ring! Thanks so much! read more

Adiamor - R2971 Cushion double halo setting with an F VS1 Ideal cut .91 ct diamond! Size 5.5! - Jewelry Near Me - Los Angeles, California

Words can't explain how in love I am with my ring!!! It is literally everything I was dreaming of and more! I'm completely blown away at the quality and service. I would HIGHLY RECOMMEND this to anyone. Especially for those who like to do their research and know exactly what they want. I would give a better rating if possible. read more

Absolutely LOVE my custom made engagement ring! The finished result truly exceeded any of my expectations & I receive compliments on it almost daily. The respect & attention that they give their customers and their product is top notch. Now, it's time for our bands & we couldn't be more confident in doing business with Adiamor. The experience has been above 5 stars & we can't recommend them enough! Thank you again & again! read more

Adiamor - Jewelry Near Me - Los Angeles, California

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ABSOLUTELY BEYOND EXCEPTIONAL!!! I am in utter heaven every time I look at my ring. It really is the ultimate dream realized. I've wanted a ring like this for years and Adiamor was my savior. The customer service is just outstanding. Absolutely superb. Their selection is expansive and there is definitely something gorgeous on their website within your budget. And is there isn't, they will find you one!! I just can't leave my review without mentioning the beautiful angel named Kristina. She knew what I wanted when I didn't. She picked me the most eye watering stone and made it into my ultimate fantasy. She's ridiculously patient, poised, knowledgeable and accommodating. She answered numerous questions a day. Back to back. And often after business hours. She reassured me, comforted me and also encouraged me to do my own research. Nothing she said was empty. She really backed it up and systematically explained things to me. And she never lost her cool. No matter how relentless the questions, or the questioning. Without her, I would have had something on my finger that didn't represent who I am, nor what I was proud of owning. Thank you to Kristina and her staff. Bravo. What a beautiful way to honor her Father's legacy. She did good. Last piece of advice : don't bother going anywhere else. There's nothing out there that can compete. All roads lead to Adiamor. read more

Adiamor - My absolutely breathtaking 3ct oval beauty!! - Jewelry Near Me - Los Angeles, California

I had a wonderful experience with everyone that I worked with, they took the time to get the design just right and informed me every step of the way during the creation process. I would not hesitate in going to them with any of my custom jewelry designs. My fiancé fell in love with her engagement ring the moment she saw it. I highly recommend them for your jewelry needs and know that you are getting quality materials and craftsmanship. read more

Adiamor - Custom designed engagement ring - Jewelry Near Me - Los Angeles, California

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My fiancé was looking for perfect diamond for me for a few months, he seached many different companies, and compared, finally, he found the perfect one for me from Adiamor. He purchased a 6.2 carat, vvs2, e color, faint Florence , everything else are excellent , GIA certificate all through the internet without seeing. We wired north of $200,000. A week later the diamond arrived. It is absolutely beautiful. We marched the numbers engraved in the diamond to compare with our numbers on the GIA certificate. All matched. We saved $150,000 to $250,000 as compared to buying the diamond from a major retailer. We talked on the phone a few times in regards to the setting. It just so happened we talked to the owner who was so pleasant to deal with. I can't thank Adiamor enough for their honesty and selling us exactly what was described on the internet. We love ya and thanks for saving us a lot of money. Lol. read more

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