The Diamond Bank

231

2222

6 months ago

My niece and her fiance was so happy to get there engagement Diamond Ring here. Showing off to all the relatives.

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Jennifer W.

212

3 months ago

My fiance and I worked with Chris to customize a saphire engagement ring. Chris was kind enough to work with a stone I provided. He sat down with us and listened to the customization I was looking for. He provided advice on what design elements would/wouldn't be best for the integrity of the stone and band. Together we created a design that I adore! Throughout the design process my fiance was sent 3D CAD designs for review and I was able to make adjustments accordingly. read more

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Billy V.

1 month ago

Chris is amazing! He will listen and give you options in order to Very responsive when you message him on yelp.

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Sentreats

11 months ago

The Diamond Bank - Chris made this experience absolutely memorable & smooth! He helped me find the perfect diamond! The ring was ready fast and it is gorgeous! - Jewelry Near Me - Los Angeles, California

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Hallie M.

279

9 months ago

The Diamond Bank - He resized , dipped and cleaned my rings . - Jewelry Near Me - Los Angeles, California

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Elizabeth L.

10 months ago

The Diamond Bank - Gorgeous elongated cushion cut diamond aka my "Unicorn" in a hidden halo setting. Even more beautiful in person. - Jewelry Near Me - Los Angeles, California

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Minerva C.

3 months ago

I wanna thank Chris for being so attentive. providing great customer service. I gotta say , I love my Ring. It's a piece of art . I highly recommend him to whoever has special someone they need a special something for ,this is a place. He is a guy.1000.00% read more

The Diamond Bank - Ring - Jewelry Near Me - Los Angeles, California

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Brendan W.

4 months ago

I can't say enough good things about Chris and The Diamond Bank. He was the first person I met with on my initial consult and I didn't even want to check out others after. I did go check out others though just out of due diligence and after I was finished, immediately returned to him. Both on my engagement ring and wedding band, I didn't give him a ton of time in terms of when I needed them and he was incredibly accommodating in both instances, making sure I had what I needed by the event date. I couldn't wait for my fiancé to meet him and after we went wedding band shopping, the moment we stepped out of his office, my fiancé said, "I LIKE him." I wasn't surprised :) We will absolutely be utilizing the Diamond Bank for any future services we need. read more

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Eunique A.

6 months ago

I never leave reviews but I just have to rave about the amazing experience it is to work with Chris and his staff at The Diamond Bank. I love that he cleans it and makes it look brand new. Always available when I need him. I have now gotten several pieces from him and love their diamonds. I mean, diamonds are a girls best friend lol... but it's always a pleasure working with The Diamond Bank and I highly recommend. read more

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Layla L.

Elite 25

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7 months ago

After reading all the great reviews I made an appointment here to see Chris and I was so disappointed that he didn't understand what I was looking for and didn't seem to care either. Now I absolutely don't blame them for not keeping an inventory of diamonds to show people, but I had been pretty specific in my consultation request as to what I was looking for so when he showed me what he had, it was completely not aligned with what I was thinking. As I was trying to describe what I was thinking, he just kept missing the mark. If he even could've shown me a photo of what he thought I was looking for, despite my being very specific then maybe I would've considered working with him, but he just doesn't know what a good diamond looks like or maybe he does but thinks I'm an idiot and I don't know and he can sell me some cheap ugly diamond . The diamonds he had were completely asymmetrical crushed ice with huge bow ties and he was just so fixated on keeping the price low despite not discussing budget (like how do you know I'm not willing to spend more for a beautiful diamond? Just because I asked or lab grown you assume I want something cheap?). I left feeling like they really couldn't care less- maybe they have enough business and didn't need my "low budget" project. Also, he said if I wanted to work with him I had to commit to him and not shop around elsewhere- whaaat?? No way man- that's pretty bold of you to ask that and not a single other retailer I went to mentioned anything similar. Sorry I'm not committing to trusting your terrible taste. I went upstairs to Eli's and was so much happier. read more

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Daniel M.

4 months ago

Chris and his team are hands-down the best in the business. Chris has been my family for jeweler for 20+ years and I recently had the opportunity to work with Chris directly for an engagement ring purchase. Chris explained the entire criteria and grading system for choosing diamonds. Grade, color, cut etc. he takes the time to explain it all. Not only that, he's vested in the experience. He gave me great advice and great pointers as it came to making sure I had the perfect engagement. He has a lot of experience working with couples, and has some great input on how to make one of the biggest decisions of your life, seamless and beautiful. As you know, buying jewelry can be an intimidating process, especially as a consumer who doesn't have a wealth of knowledge in quality jewelry. It would be easy to take advantage of clients in this situation. But I had the opposite experience with The Diamond Bank. I can't recommend Chris and his team enough for his service, transparency on pricing, the experience I had, and ethics as a business person. read more

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Marcel K.

6 months ago

We had an amazing experience working with Chris for both our engagement ring and wedding bands. From start to finish, he was incredibly easy to communicate with -- always responsive, clear, and patient in answering ALL of our questions/ concerns. Apart from his unwavering efforts to continuously go above and beyond for his customers, what really set Chris apart is his profound passion and genuine intentions towards his craft. He never once tried to upsell us or push anything unnecessary, and instead focused on helping us make the best decision for our style, budget, and long-term value. Even though my wife and I were working with some tight time constraints during the process, Chris accepted the challenge and handled it flawlessly. He improvised quickly, offered great alternatives, and kept the whole process moving without sacrificing quality or craftsmanship. The final rings exceeded our expectations and turned out absolutely beautiful. If you're looking for a jeweler who is trustworthy, efficient, creative under pressure, and genuinely cares about his clients, Chris definitely clicks all these boxes. We couldn't be happier and would recommend him and his services without hesitation. Looking forward to coming back to The Diamond Bank in the near future. read more

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Fara A.

442

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2 years ago

Still 5 stars and beyond! Had our rings "deep cleaned and shined". We also decided to get an additional band for my husband. Chris is an absolute dream to work with... trustworthy, knowledgeable, and so helpful! We cannot recommend him enough. He is seriously a one-stop shop for ALL of your jewelry needs! read more

The Diamond Bank - My stunning 4+ carat emerald cut and wedding band, both set in rose gold. - Jewelry Near Me - Los Angeles, California

The Diamond Bank - My new husband's platinum wedding band - Jewelry Near Me - Los Angeles, California

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E. C.

1 year ago

I had the best experience at The Diamond Bank! From the moment I walked in, Chris made me feel so welcome and at ease. I lost my stone on my engagement ring and needed a replacement. Chris patiently walked me through everything. He explained the 4Cs in such simple, friendly terms, making it all so much easier to understand. What really stood out, though, was Chris's passion for helping his customers. You could tell he truly loves what he does and genuinely cares about making sure you find the perfect piece. He took the time to answer all my questions and never once made me feel rushed or pressured. I ended up finding the perfect natural diamond for a great price and I couldn't be happier with my purchase. He replaced the basket of my engagement ring to fit my new larger diamond and cleaned all my rings (yes, all the rings I was wearing) and it was ready within 2 hours! If you're in the market for jewelry or stones and want someone who is knowledgeable, friendly, and genuinely passionate about helping you, Chris is your guy! Highly recommend this place! read more

The Diamond Bank - Ring missing diamond and in need of polishing - Jewelry Near Me - Los Angeles, California

The Diamond Bank - Polished ring set with new diamond - Jewelry Near Me - Los Angeles, California

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Mason C.

1 year ago

She did yes! I couldn't be happier with my experience with Chris at The Diamond Bank. From start to finish, the service was exceptional. My fiancé and I were looking for the perfect engagement ring, and Chris made the entire process smooth, exciting, and pressure-free. He truly has the heart of a teacher--patiently guiding us through every detail, answering all our questions, and ensuring we felt comfortable with our choice. He showed us a selection of diamonds and was able to find a better diamond than the one we were interested in online and was able to get it for us at a fantastic price! He was very patient with us when we wanted the ring resized. His expertise and dedication made all the difference. The final result was absolutely stunning, and my fiancé and I couldn't be happier with the ring. If you're looking for exceptional service, fair pricing, and someone who genuinely cares about helping you find the perfect ring, look no further than The Diamond Bank. This was a (hopefully) once-in-a-lifetime purchase, and thanks to Chris, it was an unforgettable and happy experience! read more

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Michael L.

1 year ago

I do not write many yelp reviews but the experience I had with Chris at the Diamond Bank warrants an exception. I took my wife's 35 year old wedding ring to the diamond bank only because the store where I bought the ring was no longer in business even though it still shows as open on yelp. We had been quoted a price to fix the prongs on the head of the primary diamond. Chris took one look at it and quoted a price for the same service that was 10% of the initial quote. He got the job done in under two hours and even taught me a little bit about looking at a diamond through a loop. I would recommend this business without hesitation and it will be my first stop the next time I am looking for high-quality jewelry and superior service. read more

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Aubri G.

11 months ago

I couldn't be happier with my engagement ring! This ring is everything I dreamed of and more--truly perfect in every way! What my husband says: Gonna make this simple & sweet for anyone reading this. Don't waste your time looking anywhere else. Call this place & ask for Chris, I promise you will not regret it. I consulted with 5 top rated companies/jewelers, Chris beat everyone by an embarrassing amount. Flat out best prices for the best quality. Chris is an honest & good human, then businessman. I had my wife's dream ring made & in my hands within 3 days. Thank you to Chris & his team for making dreams come true. read more

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Stephanie G.

341

11 months ago

I cannot say enough good things about Chris and his family business Chris excels at professionalism and goes above and beyond for his customers. They are multi-generational in the business and that's due to honesty and fair business practices. We recommend all our family to them bc they are reliable and consistent in their interactions! Today I was looking for gold watches and Chris was so patient in helping me find a perfect fit! He explained everything I should consider when buying a watch and was so knowledgeable! My gold fairy godfather whose prices are transparent and fair It's so hard to find honest people going booth to booth in DTLA, so don't even bother, go straight to Diamond Bank read more

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Mary G.

1 year ago

Our experience with Chris was outstanding! We were referred by a longtime client of his + we are so thankful we meant him! From the start until the finish, our experience with Chris was first class. Chris' associates immediately made us feel welcomed walking through the front door of his store. Chris was so patient + thorough educating my husband + I on the quality of diamonds. We were looking to upgrade my center stone + Chris found the most GORGEOUS + PERFECT Diamond for my ring! Due to being out of state, Chris made the delivery process so easy! Upon opening that tiny black box, it was love at first sight! OMG Chris went ABOVE + BEYOND! I LOVE this ring + it cannot be any more perfect!!!! Chris is one of the most humble, generous, and personable persons I have meant. We look forward in sharing his business with our family, friends, + coworkers! Thanks Chris + Associates~ Until next time God Bless! read more

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Jean A.

8 months ago

I highly recommend the Diamond Bank, Chris is AMAZING !! Such high quality product and customer service is outstanding! They have become our family jeweler for all our needs!! read more

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Annette W.

6 months ago

The Los Angeles Jewelry District is the only place to buy jewelry, but knowing what shops are the best can be difficult. Before getting on the train from San Diego to Los Angeles yesterday I went to Yelp to help guide me to the best shops and The Diamond Bank had such good reviews I added them to my list. I just happened to go to the The Diamond Bank first and met with Chris and showed him what I needed....a ring fixed (diamond missing), an old ring re-sized and changed from yellow gold to white gold, and some diamonds taken out of a very sentimental ring to be made into earrings and a pendant. In years past I would have just gone to the shops on the bottom floor of the building, but this experience was much different and so much better. I now have someone I can trust with any jewelry wants/needs. After getting a quote to get these things done, Chris was supportive of me going to other places on my list to compare prices. The other shops (also on my Yelp approved list) were good, but a bit higher in price so I decided to have Chris take care of what I needed. This was the best experience I've ever had at a jewelry store. Chris went above and beyond to take care of everything and even helped me get back to the train station quickly so I could make my train back to San Diego. The best day I've had in a long time! read more

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Jacob V.

4 months ago

A friend suggested this amazing place, and I had to check it out! I made an appointment with Chris, and I can't say enough about him! His knowledge and experience are truly astounding. He took the time to explain all my options for the perfect engagement ring for my fiancé. He made the whole process an amazing experience and showed a lot of passion in what he does. It's really rare to find someone in this business who genuinely cares about his clients and puts effort into building a relationship. I'll definitely be back for my wedding rings! read more

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Sean G.

8 months ago

Chris not only helped me bring to life a custom ring, but he kept me updated throughout the process and did everything to make sure that it was what I had envisioned. He also helped me get a watch replated and serviced so that it's better than new. All for a transparent and great price. I highly recommend and I'll definitely be back for any future pieces. read more

The Diamond Bank - Refurbished watch - Jewelry Near Me - Los Angeles, California

The Diamond Bank - Custom ring - Jewelry Near Me - Los Angeles, California

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Chris D.

8 months ago

I had inherited some jewelry and I came to The Diamond Bank to see if I would be able to sell it, and it was a seamless experience. I worked with Chris who explained everything very clearly and then gave me an excellent price on the jewelry that was valuable. I had never done something like that before, and Chris made me feel comfortable and informed. read more

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Jennifer H.

265

268

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2 years ago

I really wanted to have an amazing experience here. All-in-all, I would say my experience was mediocre at best. I'm glad to see so many others have had great experiences. I debated for a while whether or not to write a review, but finally decided that honesty is the best policy. Allow me to provide context: this is the jeweler who designed my engagement ring. I will say that, in general, I am satisfied with the ring. I am happy with the quality and look. Thus, my final review rating reflects less about the quality of the product and more about my overall experience with Chris. I will admit that I am particular, which is why my fiancé decided early on that I should choose my ring. I loved the idea of designing a unique, custom ring. I had heard about Jewelry Mart in Downtown LA and decide to look around. We happened upon Chris at the Diamond Bank and were initially impressed with his friendly demeanor and conversation. He took a lot of time explaining rings and considerations for engagement rings. We described an idea of what I would like for my ring; he took some notes, but we weren't ready to commit yet although excited for the prospect of working with him. After talking with some other jewelers, we settled on The Diamond Bank. After some initial texting, we started to design the ring. I will acknowledge that, when Chris first followed up, we were on a cruise, so communication was sparse. However, as time went on, it felt as if we were not a priority for Chris. I acknowledge that it did take a bit of time for me to decide the specific design of the ring, but there were frequently at least 1 or 2 day waits and up to one week several times before Chris would respond to my text messages. There were even times when I would follow up a couple of days later via text with no response. I know that the ring we ultimately bought was not very expensive, but the treatment and lack of response made me feel like I wasn't a priority. Also, we were not in a rush for the ring and didn't give a hard deadline, however, after 2 months of frustrating lags, I decided to pass the responsibility to follow up and finalize the design to my fiancé. The worst part was that, when I stopped in with my sister and mother to check on the progress, Chris told my mother that the reason the ring took so long to make was because I didn't know what I wanted. While it did take me time to figure it out, he neglected to mention that he often took days if not one week to respond. The evidence is in my text message thread. Thus, while I'm generally happy with the overall look of the ring (even though there are minor changes I would like made), this whole experience left a bad taste in my mouth and has tainted my ring a bit. Needless to say, I will not be back. If I could rate the service alone, I would probably rate it 2, but I would rate the overall quality and price of the ring as 4. Thus, 3 stars seemed like a reasonable compromise. I hope your experience is better than mine, but this experience was problematic enough that I will be taking my business elsewhere in the future. read more

The Diamond Bank - The ring is nice quality; problematic service - Jewelry Near Me - Los Angeles, California

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Cekarri N.

Don’t See Your Question? Ask Away!

423

199

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3 years ago

We couldn't ask for a better experience than with Chris at The Diamond Bank. After searching through online and going to a few in person jewelry stores we decided to head to downtown LA jewelry mart. Luckily we found our way up to The Diamond Bank and we found the best guy in town!! He is super professional and straight forward. The pricing is fair (trust me we compared) and he explains how the whole business works! We went from not knowing anything about diamonds or gold to knowing we were making the right decision going with Chris. I came in with an idea of what I wanted and Chris and and my now fiancé created a custom ring that is better than I could have imagined! I've only been engaged a week but I've already received so many compliments and I'm obsessed with my ring! The quality is exceptional and I know the pricing is ideal!! Couldn't recommend The Diamond Bank more! read more

The Diamond Bank - Custom engagement ring PERFECT - Jewelry Near Me - Los Angeles, California

The Diamond Bank - I said yes obviously! - Jewelry Near Me - Los Angeles, California

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Emma L.

5 months ago

Had a really great experience with Chris - I came in with some jewelry to clean up and resize and was curious about selling some items as well. Chris walked me through the market value of the items, what was valuable and what was not and offered a fair deal. He took his time and I didn't feel rushed or pressured at all. Highly recommend. read more

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More info about The Diamond Bank

607 S Hill St
Ste 800
Los Angeles, CA 90014
Downtown
Directions
(424) 285-6827
Call Now
Visit Website
http://TheDiamondBank.com

Payment methods

Does The Diamond Bank take Bitcoin?

Yes, The Diamond Bank takes Bitcoin.

Does The Diamond Bank take credit cards?

Yes, The Diamond Bank takes credit cards.

Services

Is The Diamond Bank by appointment only?

Yes, The Diamond Bank is by appointment only.

Indoor Amenities

Does The Diamond Bank allow dogs?

Yes, The Diamond Bank allows dogs.

Outdoor Amenities

Does The Diamond Bank have bike parking?

Yes, The Diamond Bank has bike parking.

Does The Diamond Bank have parking?

Yes, The Diamond Bank has parking options. Garage Parking, Private Lot Parking, Street Parking, Validated Parking

Other Amenities

Is The Diamond Bank wheelchair accessible?

Yes, The Diamond Bank is wheelchair accessible.

From the Business

Specialties

Diamond Engagement Rings and Jewelry in the Los Angeles Diamond Jewelry District

History

Established in 2021.

Diamond Engagement Rings in the Jewelry District in Los Angeles with a dedicated following of loyal clients worldwide. Specializing in certified diamonds and custom engagement rings. We also offer a full range of jewelry services. Book a visit today to find out more.

Meet the Business Owner: Chris A.

Welcome to The Diamond Bank. Over 25 years of experience in the Los Angeles Diamond Jewelry District with Engagement Rings and Certified Diamonds.

More Info

Hours, Special Hours

Ask the Community - The Diamond Bank

Review Highlights - The Diamond Bank

“I will be going back to see Chris For all my jewelry needs, I drove two hours to meet Chris and it was worth it.”

Mentioned in 206 reviews

Los Angeles Diamond & Gold Buyers & Sellers

4.8

(68 reviews)

•$

I highly recommend selling your unwanted jewelry and gold here. They are located in DTLA in a clean…read moreand high security building. The parking lot is right next to the building and parking is reimbursed too. I called and made an appt with Matthew. He made me feel at ease. Great communication and warm. I came in the next day nervous about selling my gold and jewelry. It was my first time doing anything like this and I wasn't sure what to expect. Matthew greeted me and settled me in. Frank's a pro with great communication and genuinely made me feel taken care of. I left feeling confident I got a fair deal and was treated with respect. Thank you, Frank & Matthew! I highly recommend this shop to anyone looking to sell jewelry, especially if it's your first time and you're feeling a little anxious about it like I was!

I was very impressed with the energy and welcoming from this place and Frank! The communication is…read moretop tier! Frank was absolutely patient and extremely transparent with me and gave me options before selling!! The reviews truly speak volume! It's why ultimately I made the decision to sell my jewelry to him. I felt safe and heard. If you're looking for someone honest, transparent, caring and trustworthy. Frank is your guy!! I couldn't recommend him more to anyone! Thank you Frank! See you guys soon!

Cash 4 Gold & Diamonds

4.7

(107 reviews)

•$$$$

Highly recommend coming to Navid when selling jewelry. He accommodated to my schedule in booking a…read moresame day appointment. The fact that I was his only appointment that day was willing to see me that's above and beyond efficiency and absolutely a great business owner service. The process took less than 15 minutes and I got paid cash. The individual appointment made me feel not only safe but also assurance of his work because he gave me his undivided attention. He provided excellent customer service reviewing each individual piece I sold in addition to other pieces I wanted to validate. It was my first time selling gold and after reviewing many options I am glad I made the decision to come to him. Who would have thought that a couple of scrap gold found in an old jewelry box turn into a couple of hundred dollars. The appointment can be made online but you can also communicate with him via email, phone or text .

Professional and kind. Will be back again. Thank you Navid. Great service and price. Thorough and…read morevery knowledgeable.

Los Angeles Diamond Factory

(235 reviews)

We had such a great experience at LA Diamond Factory in the Jewelry District! We worked with…read moreMeryvn, and from the very beginning he was incredibly honest, upfront, and transparent about pricing and gold weight. We had been shopping around and comparing several jewelers, and he was by far the most straightforward and informative. Meryvn is also extremely charismatic and easy to work with -- he made what can feel like an overwhelming process actually enjoyable. He took the time to explain everything about the gold quality, weight, and pricing so we felt confident in what we were buying. No pressure, no gimmicks -- just real information and fair numbers. We ended up finding our dream solid 14k gold wedding bands, and he gave us a great deal compared to other quotes we received in the area. The quality and craftsmanship are beautiful, and we walked away feeling really good about our purchase. If you're looking for solid gold bands and want someone who is transparent, knowledgeable, and fair, definitely ask for Meryvn. Highly recommend!

Working with Mervyn was an amazing experience. I had another consultation at a different location a…read moreweek before, and two totally different experiences. From the very beginning, he was incredibly patient, knowledgeable, and thoughtful throughout the entire process. Im someone who values opinions of those who have an expertise in an area, and he has no problem giving us his thoughts and opinion. As we were figuring out what my girlfriend's ideal ring would be, Mervyn offered honest insight, great guidance, and never made the process feel rushed or overwhelming.(not to mention a great price) He truly took the time to understand what I was looking for and helped bring that vision to life, making what could have been a stressful decision feel exciting and enjoyable instead. I couldn't be happier with how everything turned out, and I'm so grateful for his professionalism, care, and attention to detail. I highly recommend Mervyn to anyone looking for a jeweler they can genuinely trust.

Northridge Gold Mine & Diamond Buyers

4.8

(391 reviews)

I went yesterday and brought a bunch of jewelries that I have used since my mom passed away. I…read moredecided to sell my golds and found this place. Ron was very professional and great customer service. I wasn't expecting the amount that I'm getting and I was happy about it although I forgot to ask him the total grams for my gold but he seems honest and fair. Thank you for your hospitality. I will definitely recommend this place.

Went in here today with some scrap gold. Super friendly, knowledgeable and fair gentlemen. Happy…read morewith the deal and will absolutely be back. Highly recommend.

Diamond Center

(160 reviews)

We were searching for a jeweler we could trust to help us design our own engagement ring and reset…read moremy mother's diamonds for a wedding band for our union. Mi vieja had big plans for her engagement ring, after watching many videos, viewing social media posts, and learning more about ring design. She even had the idea of flying out to New York for a consultation! However, as we began to shop around our SoCal area, a close friend recommend Diamond Center to us. During our first visit, Sam and Maria made us feel completely welcome, comfortable, and important. We did not feel as though we were two more customers to them; they really wanted to involve us in the process and seemed to genuinely want to help us achieve our goals. Within the first few minutes of being in their presence and discussing, we glanced at each other with that knowing "this is the place" look. It was both relieving and exciting! After multiple visits, text messages, and phone calls, we had two incredible rings that could not be more perfect. Everything we asked for was made a reality. For the quality of work and services provided at the Diamond Center, you cannot find better prices out there. We will only come to Sam and Maria and recommend Maria and Sam for any jewelry! This place is located in the jewelry district in the downtown LA, which is a pain in the ass to drive to from the South Bay. Additionally, expect to pay for parking; we often used the parking garage across the street, which was cheaper on weekends. However, Diamond Center is well worth the trouble!

My now fiancé and I were recommended to see Sam and Maria because I wanted to custom design my…read moreengagement ring, and they do NOT disappoint. We purchased my custom engagement ring, a ring re-design, and a simple white gold band from the prior ring we redesigned. On the first day, Sam spent 2 hours with us helping narrow down the shape of the stone I wanted. I had a very good idea of the shape I wanted but he showed me different stones because he focuses on having the customer fall in love with the stone as opposed to the specs of the stone. Which I LOVE that approach! He also has you look at the stones in natural lighting and fingerprinted (dirtied up), because that's actually what it's going to be 90% of the time. The stones look different in that environment. So on the first visit, we looked at different stones and sizes and refined the exact shape, and L to W ratio. I wanted a specific cut so I ended up custom ordering my stone and color (lab grown per my request). They took the time with me to make minor adjustments while we designed the ring by CAD. They collaborate together as a couple and make sure you get exactly what you want, while making sure your ring will hold up well. We did a little bit of shopping around before we saw Sam and Maria; their prices are fair and honest. You feel like family and know they're going to take care of you. I know I'll be going back again when I want to purchase more jewelry!

J R's Diamonds & Jewelry

(255 reviews)

Cannot recommend JR's enough. We came in wanting to design a custom engagement ring, and they made…read morethe whole process easy and we felt cared for the entire way. We had a specific vision: a unique piece with subtle pink stones set into a hidden halo. Getting the exact color right turned out to be tricky, but instead of just settling, they worked with us and swapped out the original stones for ones that matched exactly what we were going for. That kind of patience and commitment to getting it perfect is rare. They also let us use our own diamond, which a lot of places won't do, and they built the setting around it beautifully. The finished ring came out even better than we imagined. Their prices are extremely fair too, which is extremely refreshing compared to some other shops in the area. Finally everyone in the store is fantastic and so nice. You never feel rushed or pressured, just genuinely taken care of. If you're looking for a custom piece (or great jewelry from people who actually care), this is the place. Five stars, easy. Thanks everyone so much! We will be back to design our wedding rings!

amazing jeweler they had such lovely things there and they helped me estimate my jewelry right away.read more

AZIZ Diamond & Jewelry Buyers

5.0

(34 reviews)

I had a wonderful experience working with Aziz. He's knowledgeable, professional, kind, and patient…read morethroughout the process, answering my questions and providing honest guidance without pressure. The craftsmanship of my diamond ring and earrings exceeded my expectations, with exceptional attention to detail. Their skill, integrity, and warmth are rare, and I highly recommend him to anyone seeking beautiful jewelry and outstanding customer service.

Mike: Thank you for the amazing experience from start to…read morefinish. Your people skills are impeccable. You have been in this business for over thirty years for a reason. As you know, this is my second transaction with your company. Market fairness, best practices and fair negotiating skills are a hallmark to your superior service. Safety is first when transactions take place. Parking availability, safe access to your location via secure elevators and numerous security cameras, as well as your real time guidance over the phone made my experience worry free. Thank you for escorting me to my vehicle - that was a bonus. The transaction was very stressful free and not pressure driven. You respected the pace I was going to be careful in my thinking process. Even if it took us two hours to conduct our business, you displayed patience and kindness. When I got home and checked my zelle account, me being not tech savvy, I called you to clarify how to access the transfer. On the phone, you assured me that we would get through the process and I had nothing to worry about. Two minutes later after your real-time guidance with your accounting manager and myself, I was able to access the funds. Sorry about that- I gave you a different cell number that was not registered in my zelle account. Again - thank you and your support staff for making my experience a very pleasant one. Be safe always.

Gem Dynasty

4.7

(139 reviews)

I contacted Gem Dynasty and explained that I wanted to upgrade the diamond in my wedding ring to a…read morereal beautiful diamond. I told them my budget and asked if they could work with me? Matthew told me to come in. That was the best decision I made. I met with Frank and immediately felt connected. He was very professional, honest and patient. He really worked with me and my budget, far exceeding anything I could have hoped. My new ring is so beautiful it is everything I imagined. Thank you Frank and Matthew I am a very happy camper I rate this business 10 out of 10 and I would recommend this business to everyone I know.

I have to say I'm writing this review in order to let everybody know that I just had one of the…read morebest experiences in shopping for my engagement Ring in downtown Los Angeles with Frank and Matthew from Gem Dynasty . Frank helped me preach the shape and the Carat size and the quality of the storm that would match our budget. We have shopped around for almost 5 months when we came across Gem Dynasty . When we entered the office, we were greeted with kindness and we realized this is not a regular retail store. They're operating from a wholesale Diamond office and their prices are by far lower than anybody here in Los Angeles . I am grateful for the beautiful ring they made for me. I definitely recommend Gem Dynasty if you're looking for engagement ring or certified Loose Diamonds.

Burbank Jewelry Outlet

(247 reviews)

I reached out on Yelp to ask for a quote to set a pair of loose diamond round earrings in 14k white…read moregold. I was quoted $300 for 1.5 carat total weight. Please keep in mind, at the time of the quote, gold was valued at $5100 per ounce and when I visited, it dropped to $4600 per ounce. I came in, and was told it would be $400-$450 because my total carat weight was in actuality 1.58. I let them know about the estimate I received, to which she angrily said, this is why I hate it when they do online quotes, because people don't know what sizes they have. And then she also got upset because she doesn't know who gave me the quote because of the way Yelp profiles are set up. My mistake for the sizing, but it's not even a full 1/10th of a carat weight. An extra $100 for 0.08. I would understand an increase relative to the weight, had it been 2 total carat weight, that's completely reasonable at half a carat per $100. She said it costs $200 to source the settings, and it doesn't include the labor to polish and clean the item. She started stuttering when she was trying to justify the pricing, so I knew she was lying. A quick google search tells you differently, and they have access to warehouse pricing, so let's be real, she chose to arbitrarily charge more because she felt like it. I left and went with another local jeweler, where they gave me the exact same setting for $300. Don't take what they tell you at face value, do your own research, and make sure you don't get swindled by this business trying to take advantage because they think you don't know any better.

Burbank Jewelry outlet is efficient, honest, and dedicated to a great customer experience. I first…read morebegan coming to them with minor repairs and now I come to them with my every need. Just like any curious jewelry enthusiast, I explore jewelers and designers, yet none stand out as greatly as Burbank Jewelry Outlet. Prices are fair, design work is impeccable. What I also appreciate is that they will tell you when something is unrealistic. Not every wish is recommended by a professional of their craft and I respect them for that and always being informative. HIGHLY RECOMMEND!

Gemsecure Jewelry Appraisals

5.0

(243 reviews)

First time getting a jewelry appraisal and left with more than I expected! Patrick was…read moreprofessional, detailed and created a learning session for my friends and I. Three of us went in to obtain a neutral appraisal for diamond studs we purchased from a questionable jeweler. For background, jeweler did not provide GIA certificates after multiple contact attempts. Patrick explained every step of the process and genuinely took his time to teach us and answer our questions. As suspected, the quality of our studs was not as expected. Patrick was helpful in providing guidance as to how to approach the jeweler. Given the urgency of our situation, he kindly provided finalized appraisals sooner than expected! Value of service absolutely exceeded our expectations. Thank you, Patrick! Looking forward to our next appraisal with our upgraded studs.

Five stars isn't enough. All the characteristics of a…read moresuccessful, private, one man business. First and foremost, takes pride in his work. Second, he is detailed and precise. Third, personable AND a good communicator. Finally, and hang on to your hat, fair in his pricing. Couldn't be happier with my experience at Gemsecure !!!!

Time-Tec Watch Service Center

(363 reviews)

Fast, friendly and professional. Very professional and affordable service. New strap replaced in…read moreless than 5 minutes for 10 bucks. Awesome!

Initial watch repair mailed and received by Time Tec 12/1/25. Quote of $545 given the following…read moreday, 12/2/25 for overhaul, refinish, gasket, water resistance maintenance and estimate of 2-3 weeks turnaround time. Watch came back after almost 2 months on 1/30/26 with case tool markings and scratches. E/mailed Kevork upset, he responded immediately and apologized for returning the watch with these flaws unnoticed. To his credit, Kevork responds almost immediately to e-mails and is excellent with timely communication. He e-mailed a pre-paid return packing slip, apologized for sending back my watch in such condition, and promised to work on it so it comes back as good as new. Watch was received the second time by Time Tec on 2/5/26. It came back today, 3/9/26 after a little over a month turn around time. Kevork delivered as he promised, the pictures speak for themselves. I would rather he did it right the first time, but I'm really grateful my experience with Kevork and Time Tec ended on a positive note. Bert Baume & Mercier Capeland Chronograph B&M watch box is mine and did not come as a service case from Time Tec

Sam's Jewelry & Watch Repairs

(1k reviews)

•$

Love Sam's! Fast, friendly, professional, incredibly skilled…read more I brought in a vintage cluster ring from my grandmother that needed pretty significant resizing from an 8.5 down to a 5, and he did it beautifully without sacrificing any stones. When I went to pick it up, I brought in a watch for servicing and some more jewelry for Cleaning. All of which is completely reasonably priced. I'm really looking forward to having them make a custom piece for me with some loose stones I have. The entire staff is just such a pleasure. I get the impression that regardless of what you bring in, or what you need done- They treat it and you with the same care and respect as they would the Hope diamond. So happy to find a jeweler I can trust!

Had my wedding ring resized here and it came out perfect -- fits exactly right, and the new rhodium…read morecoating looks great. They also handed me a free cold water at both drop-off and pickup, which was very welcome in this heat wave. Really happy with the work. Highly recommend if you're in DTLA.

Fine Jewelry Repair

(224 reviews)