Dear Yelp Community,…read more Friendly staff, great location (adjacent to the coffee shop, Laidrey), and great offerings. Sunny's Bookstore is inside this flower shop, so a good option to browse and even sit down. Continued well wishes. Sincerely, Anna

Absolutely STUNNING bouquet I ordered for my friend's birthday. I had a very vague idea of what I…read morewanted and Maryam absolutely nailed this design. I definitely recommend trusting her creative process, SO gorgeous!!

Great service. Asked for a $100 bouquet giving them creative control. The bouquet was larger than I…read moreexpected and I loved it.

Jamila and her husband are some of the kindest, most compassionate people I have met. They made a…read morevery difficult time for my family list of a cold by being kind, professional, responsive, and responsible. We had a problem with the mortuary and had to have a change in plans, and they were understanding and compassionate, and showed the utmost professionalism. I appreciate the customer service, the extremely high-quality of the flowers and the beautiful thoughtful arrangements. They are my go to florist and I highly recommend them for all your floral needs.

Very unprofessional, I had a very disappointing experience with this business. I ordered a specific…read moreflower arrangement priced at $89.99 and was told that tax and delivery would be added, but I was never clearly informed of the final total before being charged. As a small business owner myself, I value transparency, and that was completely lacking here. I was also told the flowers would arrive at 11-11:30am but they were delivered late in the afternoon instead. When I called to follow up, the response felt argumentative rather than solution oriented. After this experience, I understand why they have over 290 reviews with a 3.6 star rating it appears to be a pattern, not an isolated incident. Clear communication, professionalism, and accountability matter in customer service, and unfortunately that was not demonstrated here. I would NOT recommend based on my experience.

Terrible Service, Completely Misleading and Disrespectful…read more We ordered a $300 bouquet for my 30th birthday, and it was a complete disappointment. On the website, the bouquet looked luxurious -- beautiful red roses arranged neatly in a vase. What was delivered looked nothing like the photos. There was no vase at all. Instead, the flowers were wrapped in cheap transparent plastic with a red tint. The bouquet was poorly assembled -- the flowers were practically laying down instead of standing in a structured arrangement. The stems were not trimmed. The roses were all different sizes, many looked old and wilted: buds bending downward, petals falling off, some roses with dark spots. There were also small white filler flowers added that were not shown in the website photos. It honestly looked like leftover flowers thrown together. The overall impression was closer to a funeral arrangement than a birthday bouquet. Delivery was also one hour late. When my husband called to explain that the bouquet looked nothing like what was advertised, he was told, "This is how we always package them. This is our design." I will be attaching photos so the difference is clearly visible. When he insisted that this was not the service we paid for, the operator said, "There's nothing we can do. If you want, you can come in and we'll redo it." The level of disregard and lack of accountability is shocking. For $300, you expect premium quality and professional customer service -- not excuses and indifference. I absolutely do not recommend this business. For this price, you risk ruining an important day and being left extremely disappointed.

This is such a nice whole-in-the-wall place with affordable and beautiful flower arrangements. I…read morenightly recommend coming here if you want some bang for your buck. The worker is very nice and they make flower bouquets fresh daily.

Customer service was amazing. Got exactly what I asked for. They were very reasonable with their…read moreprice. I would definitely recommend.

To say this place is amazing is an understatement. I was extremely happy the way my bouquet came…read moreout. I was looking at a few other places in the area but this place had a wide selection of flowers to choose from & the value of the flowers were so great, I couldn't resist. The staff were very attentive from the start & answered any questions I had about setting up my bouquet. Definitely got my moneys worth. Will be returning here for all my flower needs in the future.

I cannot say enough wonderful things about this shop and the owner, Mr. Ohannes! I live out of the…read morearea and reached out for a special delivery. Mr. Ohannes walked me through the store via FaceTime, patiently showing me all of their beautiful products so I could pick out the perfect items. I ordered two custom flower bouquets--one for my daughter, who just gave birth to her second baby, and another to thank my mother-in-law for all her help. I also added two lovely plush pandas for my little boys, along with customized name tags and personalized messages. Within just a few hours, the entire surprise was delivered right to my daughter's door. Everyone was absolutely thrilled! Mr. Ohannes' attention to detail, warmth, and fast delivery made a major life moment so effortless and memorable. I am deeply grateful for his amazing service and highly recommend this shop to anyone looking for gorgeous flowers and outstanding care! Amy

My sister sent me an arrangement for my birthday. It was lovely but died completely within three…read moredays. It was not lack of water and there was plenty of water in it when I called the shop. They told me that I needed to make a complaint within 24 hours of receipt. Their customer service is horrible and they didn't return my call. I actually had to make a second call to them, spend your dollars more wisely elsewhere.

What an incredibly disrespectful exchange I had with the shop. First they called to see if the…read morehouse had a gated community. All you have to do is google the address and a picture comes up; it's a stand alone house. Then they called again asking if they can leave the flowers at the door. I called back to see what the problem was, and this is what I get: "oh thank you for responding so quickly! We called you half an hour ago. You need to respond right away when we call." The tone was condescending. The comment was rude. I don't owe them anything. I am a customer. Do your job! I do not sit and do nothing all day waiting for them to call me. You have one job, customer service is what keeps businesses alive, but clearly this man is so busy he does not need new customers. If you use this shop make sure to sit by the phone just in case they need you or you will be profusely disrespected. He was asserting control and aggressions at me due to possible lack of control in his personal life. But you need to leave personal affairs dormant when you are at work. I am so glad I did not leave my friend's number for them to contact, because she was ill and these flowers were to brighten her day. If they would have called her and talked to her like that, it would have been awful. These were 'Get well soon' flowers!! He thought he was talking to the recipient, which is even worse, cause he would have been rude to the lady who just had a surgery. Very disappointing and disturbing! Never will I do business with them again! Also, the floral arrangement I chose was in a different vase. They gave a cheap vase instead of the one in the picture. Again disappointing!!

Victoria does an amazing job making flower arrangements! And prices are very reasonable.read more

I ordered flowers via Postmates. The arrangement I ordered was called the 'Pink Special' and cost…read more$169.99. I asked my delivery driver to send me a photo of the arrangement, which was much smaller than the listing photo of the 'Pink Special' and must more closely resembled the size of the 'Just Pink' arrangement which would have cost me only $89.99. See attached for the listing photos of the arrangements on Postmates as well as a photo of the arrangement I received. Super annoying.

Save your time & energy don't order from here. Some of the…read moreworst customer service I have ever received + this place is WAY OVERPRICED for the quality you receive. When there was a discrepancy with my order, I called to get some clarification and I was hung up on mid conversation. When I called back and asked why I got hung up on, they said they didn't hang up & I should text them. I proceeded to text them hoping I could get my issue resolved. They made that even very difficult. After several text messages going back and forth they agreed to resend me an arrangement, and guess what?? THEY NEVER SENT IT.

I got the cutest little flower from them, and I absolutely love it! It's so beautiful, and it…read morereally shows how thoughtful they are and how much attention they pay to the little details.