I would not recommend Adirondack Fence Builders. Over four months ago, I contacted Adirondack about replacing a gate they had installed a few years earlier. A snowplow had wrecked it. About once a month, I would ask for an update on the gate. I received encouraging responses: "Apx 2 weeks." "Apx 1 week." But no gate. I answered: "I appreciate your efforts." After four-plus months, I was understandably concerned. I wrote: "Please take care of this as soon as possible." Well, that mild urging apparently annoyed Adirondack, and communication from them ceased. I'm now in the process of searching for another vendor. I would suggest that anyone needing fence work should also look for a company other than Adirondack Fence Builders. read more

Adirondack Fence repaired my old cedar fence and replaced some of the parts that were in particularly bad shape. I was impressed that they didn't try to upsell me into replacing the whole fence but worked with me to keep it going for a few more years. To the contrary, their reaction was, "Why would you want to replace this fence that, after all, is made of very expensive cedar?" I highly recommend them. read more

We had a great experience with Adirondack Fence Builders. They responded quickly and answered all my questions. The contract was detailed and clear. Their quote was close to one other quote we received and half the cost of the third quote we received. Rob and the crew showed up on time and we talked through the specifics of the work. The crew checked with us multiple times during the day to make sure we were happy with the progress. Very satisfied - love our new fence. read more

I left a message for Rob at Adirondack Fence Builders regarding fixing or replacing a leaning double sided gate. He called back promptly and set up a time to come by. He came and gave my husband and I direct and honest thoughts about the gate. Basically, he said that the lean was minimal and gave us options, including 1. Just shaving down the small part of the gate that was leaning up against the other gate, 2. replacing the warped gate post that caused the lean, but he cautioned that it might happen again after some time and possibly even worse, and 3. replacing the posts and gates and reinforcing with steel. He answered all of our questions and basically said that it wasn't worth it to us to replace the post or the gate. We really appreciate him taking the time to come out and being up front with the options and costs. We obviously didn't have the opportunity to work with him and thus can't speak about the workmanship but the consultation experience was positive. read more

Our recent experience with Adirondack Fence Builders was very satisfying. We called for an estimate and someone came out about a week later (as scheduled) and truly surveyed out property, talked about our various options and possible problems and then promised a quote in a timely fashion. It came a few days later and we did decide to use this company. The workers were very polite and tried very hard to to complete our project in a timely fashion. It took them about four days to get it completed and then they also cleaned up very professionally once they were finished. It was a little bit messy during the process, but, we had a board on board fence being constructed and this takes a lot of materials. Bottom line, this is a great company. There manager Rob was always able to be reached (after leaving a message) and very professional in his customer service role. David and Mary Alice read more

To be fair this isn't about workmanship or price. I've been asking for a quote for two weeks and despite the 48 hr commitment for response on their website still nothing. If you don't need the work just reply and say "we're busy". You were recommended but I'm not sure why right now. read more

I am extremely pleased with the quality of work and professionalism shown by owner Rob and foreman Jose on my fence project. To begin with, I had requested a specific week for the work to take place. Adirondack fulfilled and made sure that on Monday at 7 am, the work began. Rob also came out every day to talk to me about property lines, grades, gate placement, heights, etc. I can't say enough about how well this worked out. There was a minor question about our agreement but it was quickly resolved amicably by Rob. Very fair. Adirondack cares about how your fence looks in the end and added slight details to my fence to make it look better than what I had asked for and expected. Foreman Jose was very good and easy to work with. The quality of work was great and I didn't worry about checking on them often. As a QC manager in construction, that is hard for me to do! All of the crew was friendly and respectful of my home and surroundings. A word about the estimator Linda - quirky. Before calling Adirondack I would suggest that you know exactly the type of fence that you want and exactly the linear footage. I found that there is a limit to her time productively answering questions. The end result for me is that Adirondack performed great where it matters and exceeded my expectations. My neighbor had her fence done by them at the same time and she is also very pleased. I highly recommend. read more

BEWARE!! This company is completely unprofessional! I called to arrange a visit for an estimate on fencing. The salesman came out at the appointed time and surveyed the work I was requesting. He then said, "Give me a couple of days" and he would email the estimate. After 2 weeks (giving him the benefit of the doubt), no estimate. I called the company three times, leaving a voicemail message that I was still waiting on the estimate. My call was never returned and still no estimate was ever emailed. Don't know why they bothered to come out to the property in the first place if they weren't going to follow through. It was a complete waste of my time and theirs. If they weren't interested in the job, they should have been upfront and honest about it. read more

We had a new 6' privacy pressure treated pine fence installed along the perimeter of our property and couldn't be happier that we went with Adirondack Fence Builders. Communication with Rob was informative and fast and the fence was installed in just two days! The team worked very hard and did a wonderful job cleaning up after the fence install each day! We have recommended Adirondack to neighbors who have since seen the fence and want one of their own now! read more

Rob and his team did an outstanding job. I got bids from 3 different fencing companies. Adirondack provided the lowest bid. Rob was very responsive to my specific requests and needs. The team showed up exactly on time and completed the work in less than a day, and the work they did was perfect. I wish all companies provided such professional and efficient service! read more

We actually didn't use them as we already had a fence contractor, but had some concerns. My wife called and Colleen spent some time giving advice, etc. read more

Work performed: 128' of 8' tall solid board fence across the rear line of your property with one gate using pressure treated pine vertical boards 1x6's and 4x4 posts set in concrete for fencing as well as 6x6 posts set in concrete for gate. (gate hardware included). Also, approximately 231' of 4' tall 3 rail split rail fence with black 2"x 4" coated wire plus one double gate and one single gate. Posts are set in concrete and gate hardware included, $7466. total. This total also includes Angie's List discount. How I prepared: * Researched the county and HOA rules. Discovered I could get an 8' high privacy fence in the back because our property abuts a major road. * Looked up fence laws on the county website. Found out that if a fence is built on a lot line, that both owners own half the fence and are responsible for half of the upkeep, so we wanted to be sure that our new fence was just inside our lot line. * Got property surveys. Had to call them back because they didn't put stakes everywhere we needed * Put up tape between the surveyors' stakes so I that could be sure the fence avoided some trees on one neighbor's side, still staying within our lot line. Services provided by Adirondack after I accepted proposal: * Extensive e-mail exchange to identify and work through any issues that might come up on installation day. * Helped me with HOA request by providing pictures of proposed fence and gate materials, and a drawing of the proposed fence placement on the property * Worked with me during process of getting surveys, HOA approval, easement identification and avoidance, constant rain, and change in proposed fence line after surveys completed because we needed to avoid easements and large trees in the back of the property * At my request, avoided using our driveway because it was recently resurfaced * Planning around other contractors scheduled to work on the property (e.g. arborists and landscapers), and constant rainy days Day of installation at 7 a.m. Monday 11/26th: * It rained all day, but the crew worked diligently and were able to finish in 2 days. They built the fence and gates on site rather than using prefabricated panels. * Met with owner Rob, and foreman Jose to go over o EXACT fence placement (needed to be just inside property line, avoiding as few trees as possible in the wooded area in the back, and working with a large stump and the neighbor's fence along one of the sides) o Went over every utility marking and compared it to photos I had taken when they were first marked. Rain had made them harder to see, but we located them and the crew was able to avoid the utilities. o Gate placement o Whether supporting parallel boards needed to go inside or outside the vertical boards. This was important because of HOA rules. o During the process, the foreman was putting up tape to mark the fence line. * During installation o Foreman Jose asked me again about some of the fence placement, and which side I wanted the vertical boards on. Glad I was home to remind him of what I wanted. o They were patient when I went out to inspect several times, and after they had finished. Caveat: * I rated the price as an "A" but I selected Adirondack from reading reviews online rather than get competing bids. I was time-constrained, and because of delays not the fault of Adirondack, we barely got the fence put in before the weather became cold. It is important to me to have workers who are employees of the companies I hire, and are protected if they get injured. The price I paid was fair to me, especially as I watched them work in cold pouring rain, sitting on top of an 8' fence, hammering. read more

We live in Arlington on small piece of land but wanted a fence to keep the dog in the backyard. I called multiple fence companies and found them to be, overall, unresponsive. Adirondack was the most responsive. He came out and did an estimate. We sat on it for months. We then decided to move forward. Though his email demeanor may seem brusk or curt, in real life, he is a very nice guy. More importantly, he and his crew built a beautiful fence, cleaned up nicely after themselves, showed up on time and the price was as promised. I would use them again for any fencing need. read more

Extremely happy with service from Adirondack. A friend used their services and highly recommended. Linda understood exactly what work I wanted to have done, explained details of the materials and work and within several days I had a contract. The price was very fair. On the day service was scheduled Rob and crew arrived on time and explained work to be done. I couldn't be more pleased with how everything turned out and the professionalism of everyone from Adirondack Fence. read more

I highly recommend Adirondack Fence Builders. They did a great job for a fair price. Communication was excellent as was their quality. They built a 100' long cedar basketweave fence and replaced a three section split rail fence for me. One of the best contractors I have had do work at my house. read more

Extremely Disappointing Experience! My neighbor and I want to replace our common fence; I got a referral to Adirondack Fence Builders from a satisfied customer in my area, contacted the company and spoke to Rob. He gave me information re permitting, etc. and we set a date for him to come out to provide an estimate. I was thrilled that we were moving forward re addressing our fence problem and was looking forward to the consult. On the designated date, he did not arrive as scheduled...I called him after 30 min. to inquire if he was en route. He told me that although the appointment was on his calendar, he completely forgot and apologized profusely. Since I do understand that people make mistakes, and also that small businesses economize on admin staff, I took this in stride even though I was disappointed that he had not shown up, and it was embarrassing to tell my neighbor our consult was not occurring as scheduled. I accepted his apologies and asked Rob if he could come out at that time or later in the day and he said "no". He said he had a job in DC (my locale) the next morning beginning at 7:00, so we agreed that he would come the next day at 10:30 and I confirmed this with my neighbor. At 10:00am the next day, Rob called and said he was stuck on 395 and would not arrive in time for our 10:30 app. He asked if he could reschedule...I asked him if he could just come on now, arriving as soon as traffic permitted since my neighbor and I had arranged our schedules to be available at this time. Much to my surprise he said he was "unwilling to sit in traffic for an hour" so he would not come for the scheduled appointment. He then asked about rescheduling for the afternoon or another day. I told him that given that he did not show up the day before as scheduled, and given that we had been very understanding, it was disappointing that he would not make the effort to get here asap, and that this was putting me in a bad position with my neighbor. Out of nowhere Rob stated I should "just get someone else" and then hung up on me. This was shocking behavior and beyond the pale for a business owner. It was also unexpected and very upsetting. I called him back and told him that I found his actions unreasonable...he apologized, but I told him that an apology makes no difference in this situation. I am just shocked and hurt that a business owner would treat someone in this way, particularly speaking so harshly and hanging up on me after he failed twice to meet his promise. People should not treat others disrespectfully, even if they are under pressure professionally...this was a really bad experience, unnecessarily so.... read more

Adirondack Fence Builders has done an outstanding job of putting two new gates with posts on either side of the house. Beautiful job, attention to detail. Linda, who came out to meet with me initially about the job, was excellent to work with, understood what needed to be done, presented options, and gave me an estimate. All around, a great job everyone. read more