Guys work at chauncy 55+, sand and torn up sod all over the place from snow removal. These guys are…read morebutchers. Never have I brought more sand into my home than with these guys. I think they are being cheap with the rock salt and use or mix with sand.

BEWARE! Madrona will not live up to expectations and if you hire them, you'll be left with…read moreheadaches! I hired Madrona in spring of 2021 to install a new paver patio around my pool. While the patio project came out decent (and it should when you spend the cost of a brand new car), they destroyed my yard in the process. Having really nice, manicured grass and landscaping before the project started, I knew my yard would get disturbed by installing the new pool deck, so I made sure to build into the contract scope that allowed Madrona to repair all of the grass to its prior state when the project was done - something the owner, Vicente, agreed to. A year later, Vicente refuses to honor the agreement in the contract and repair my terribly damaged yard that I've had to spend thousands of dollars in materials and my time trying to fix to date. When the project was wrapping up, several days after promised, the Madrona crew was rushing to get to their next job. What resulted was quickly throwing down some unscreened loam, cheap grass seed and no fertilizer. The soil was lumpy and filled with huge rocks which meant the grass didn't grow properly. It wasn't long before I realized just how dangerous the unscreened loam they used was - it was filled with glass, plastic, and other trash - a major safety concern in a yard where young children are barefoot and pets play. Throughout the project, I found Madrona's communication to be lacking. I was often left in the dark with regards to important details, or given updates with no advanced notice. The excavation crew was careless, causing a sizable rip in my pool liner when excavating the old concrete patio - something I had to pay out of pocket to repair with the pool company. Maybe the most alarming issue with the whole project is that the owner didn't take measurements before ordering pavers, and shockingly, they ran out of pavers before they completed the deck. Sort of reckless to not spend 10 minutes up front to take measurements. There are plenty of reputable hardscape companies out there. Do yourself favor and think long & hard before hiring Madrona Bros for your project.

From the first call placed to the final result, I can not recommend RKM enough!! We mostly worked…read morewith Rob, who provided oversight to all flooring and tile projects, as well as working with our general contractor, who at the time had several different contractors working at the same time. Rob and his team were very flexible and thorough. Rob had my husband and I come to his showroom where we were offered a surprisingly large selection of flooring and tiling options, and worked with us to help us create a custom look that we wanted for our home. **side note: we finished construction on our addition/modification to existing home in early 2019, so we have had ample time to "break in" the floor and tile from every day use. I must say that the work done was very high quality, as we have not one negative thing to say about it! Everything is in wonderful shape, and we are still just as happy as we were when it was first installed!** TILE WORK: amazing. Rob and his tile installers were great--I told Rob that I wanted two niches in the shower, and he made it happen--no questions asked. There was an issue we had (on our end) with the studs in that shower wall, and he worked with the GC to create a solution where we were able to have our niches without having to compromise. The two tilers were friendly, fast and very efficient. You can tell they've been doing it for years. They did a wonderful job on our floor and shower, and we couldn't be happier. My in-laws had the same process as we had with Rob, and are very happy with their choices and work as well! LVF: This was one of the last projects we had RKM do, my husband wanted a flooring for his basement "man cave" so Rob guided us to luxury vinyl flooring. He knew what look we had in mind and matched us with a LVF which was not only cost friendly, but was exactly what we wanted for the space. His LVF installation guys were in and out in one morning--I couldn't believe how fast it was! It's been a year since the installation, and the floor is still perfect. WOOD FLOORING: My in-laws had to pick out flooring for their 2 story addition, and Rob was very helpful throughout. My MIL had a specific wider-planked style in mind (which had to be special ordered), and Rob did a great job searching and working with her to find the perfect finish. The floors are so beautiful in person! He even helped her find wooden flooring vents which perfectly matched the hardwoods! KITCHEN BACKSPLASH: My MIL wanted these oversized aqua tiles and ended up purchasing them on her own; and RKM's tilers installed. They did a wonderful job! We had standard white subway tile with dark gray grout installed in our kitchen. They did a wonderful job with that too!! REFINISHING HARDWOODS: we had RKM come in to refinish our dated orange-ish oak floors to a more neutral brown tone in our family room. We scheduled it to be done while we were away for vacation, but they were done in (I believe) 3 days from start to finish. The flooring looks great, and we removed the baseboards beforehand to make it easier for them. We have tilework on the floor around the fireplace, and working with stain I was a little nervous about how clean the edges around it would be--but it was perfect! No bleeding, no splashes, no inconsistency in the color--I will definitely be calling again when we decide to refinish the rest of the downstairs! All in all, I would happily give RKM's team of Rob and his installers the highest possible rating. They are all high quality, experienced workers, who know exactly what they are doing, and are super efficient. I cannot day enough good things about them. Thank you so much RKM for helping to make our house a beautiful home that we are so happy with!

RKM Flooring did an excellent job on our floors - from start to finish they were great to work…read morewith. They refinished my current hardwood floors in 3 rooms, and the stairs while installing and finishing hardwoods in a fourth room. In addition, they laid tile in my foyer and mudroom/laundry/bath area - which all came out beautiful. They were very patient with me as I chose the finish for my floors (and provided samples for me to bring to the house to look at) and were helpful in sharing their opinions and sent photos from other jobs they had done. I felt as though Rob partnered with me every step of the way. I would 100% use RKM again and 100% recommend them to anyone for their flooring/tile needs.

Paulo and Millena installed hardwood floor, carpeting, and gym floor for me in my house in…read moreHopkinton. He was fantastic to work with throughout -- excellent communication (lots of texts exchanged), and the final product is stunning. Paulo really knows his stuff when it comes to floor. On top of all that, I was 500 miles away (hadn't moved in yet) when Paulo did the work, and he and his crew got the work done on time, on budget, and coordinated well with the other contractors I had in the house. I'll be going to Paulo and Millena for any future hardwood flooring needs.

Millena Flooring resurfaced my hardwood floor in June 2021 when we first purchased our home and did…read morea wonderful job. They have been extremely knowledgeable, responsive and professional. I recently had a delivery company put a very large scratch in the floor and dropped the ball on getting a quote to them for repair reimbursement. I contacted Paulo at Millena and he replied within a minute (well after standard working hours) with photos of my home and details recalled from the previous job. He even marked on the photos the area he would need to repair. Within 10 minutes I had the quote I needed. Truly the best to work with!

GreenOp has been very professional. We have only been using them for our landscaping services for a…read morefew months, but the quality of service is the best I have encountered. I have used multiple services, and this is the first time I felt confident that the crew was treating our property like it was their own-- so respectfully and with attention to detail. The billing is great, too-- very transparent. So far, I am very impressed. I will update if anything changes. My yard looks fantastic. I could not do this myself. The crew is friendly and respectful of our property. I found their prices to be middle-of-the way and more reasonable than other companies. They do good work!

Exceptional service! Green Op is reliable, professional, and does beautiful work. Our driveway has…read morenever looked better after a storm. Highly recommend them to anyone looking for dependable snow removal. Even helped clean off the cars.

They bought 1/2 as much wood as quoted, then required more money to buy more wood and complete the…read morejob. Also had to ask them to redo a lot of their work due to poor application of stain.

Where can you find a hardwood flooring company which represents quality, reliability,…read moreprofessionalism, and dedication? Make sure you check out Eagle Hardwood Flooring, which did an OUTSTANDING job repairing our floor and installing a new floor. They also installed new baseboards, patched drywall, and painted the drywall and baseboards. Their crew, led by Vinny, arrived on-time, and were always prompt, polite and professional. Their rates were very reasonable, and Vinny went out of his way to ensure we were completely satisfied with their work. Compare the before and after photos and check out their work. Even though I'm an hour away from their Boston location, they were more than willing to accommodate the drive, and completed the job on-time and within budget. I'm providing a five-star recommendation for anyone considering a floor repair or new floor.

Hardwood floors were severely gouged during a renovation project this summer. Diamond D Flooring…read moreprovided a prompt Response to my yelp request for a quote and worked with me to schedule a time that worked with my schedule to fix the floors. They were professional, courteous and efficient when they came to do the job and when I finally saw The finished project I had to go back to photos to remember where damage was. Professional, polite, reasonably priced with expert execution of their craft. Would highly recommend and they would be my first call if I need to refinish other Floors in the home.

I reached out to Don he got back to me quickly and came and did the job a few days later. My wife…read moreand I couldn't be more happy. Fast clean quality work we will have them back definitely to have more work done. Check them out you won't be disappointed

Working with Masonworks has been a roller coaster. They are very, very good at the masonry aspect,…read morebut we had a negative experience with everything outside of the excellent stone walls and patio they built for us. They have built beautiful flat stone walls for us in our front and back yards. We were very impressed with them after the first job they did for us in our front yard a few years ago, so we did not even look at other companies when we wanted to spruce up our backyard this year. The garden walls they built in the backyard were once again beautiful. However, as a gardener, I was disappointed and frustrated by the following things: - Our contract included 50/50 loam compost for the new garden beds. During the job, we caught them filling the beds with the grass they had pulled up from our old lawn and asked them to stop doing that. - When I went to start planting, I found that the garden beds had only a layer of new soil but that my shovel quickly hit a lot of big rocks and uncovered old soil, debris, and trash. - They completely trampled and destroyed my established perennial garden, which was located in a garden bed above where the new beds were built. They also broke several pavers in a little garden path I had and removed them without replacing them. - They recommended microclover for my lawn and seeded it for us as part of the contract, but it grew in quite spotty despite us maintaining it properly with daily waterings. I contacted them about the first issue and their initial response was to tell me that the stones I was finding were part of the wall construction - this was not the case. They had someone come out to take a look and concluded that the soil did need to be replaced, which they finally did. It is much better now, though I still have found some large stones in it. However, in the process of solving that issue, they caused the second one - many of the perennials that my mother and I had worked to plant over the past four years were totally destroyed. They offered me a credit to compensate for the loss, or the option to have them reinstall new flowers, but by that point I just didn't want them near my garden anymore so accepted the credit. I didn't bother contacting them about the spotty lawn - I threw down some grass seeds yesterday to try and fill in the gaps. While I appreciated that they did eventually take steps to resolve the issues, I found it quite frustrating to have to keep reaching out just to get them to do what they really should have done in the first place. They never did a final walkthrough as I've seen other contractors do. No apology for destroying my garden. They have a Benjamin Franklin quote, "The bitterness of poor quality remains long after the sweetness of low price is forgotten" - I definitely felt some of that bitterness throughout this process. My conclusion is that they are really excellent masons but do not understand or respect gardens. If you hire them, be prepared to have to deal with that.

We searched a long time for the right contractor for our front railings. Jeff and Riccardo were…read morefantastic. They provided detailed estimates and were able to answer all our questions. They also adjusted on the fly and we able to make a custom solution for us with beautiful wood railings with aluminum balusters. We've gotten multiple compliments from friends how sharp it looks. We have two small kids and were very concerned to be going into winter without railings (we are 33 steps from the street). Jeff was able to squeeze us in before the end of season. Riccardo and his team were out in the freezing temps finishing the railings. Everything came out great; communications were smooth throughout; and cleanup was perfect. I'd highly recommend this company - we plan to use them for home improvement projects in the future.

Geovane and his crew did a less than average job on the hardwood project we had them do in Newton…read morelast year. When a warranty issue came up with the laminate floor in a section of the house, he told us several times that he would go by and address the issue. Never did. Then just stopped returning calls and texts. It's strange because it was a pretty easy fix and clearly their installers fault. I understand that mistakes happen, but its how you handle those that should define you as a company. We were first blamed, then lied to, then simply ignored. Not a good look in my opinion.

Geovane and his team did a great job on my floors. The price was the best I found, and the work…read moresurpassed my expectations!