My slide out was stuck and could not leave the camp ground. Dustin tried to help me over the phone…read morefor 20 min. It did not work so he came next day and fixed it in no time. He was great and new what he is doing. Thanks Dustin.

They do great work, honest. And you won't have to wait months to get the work done. Like you would…read more if you were to use a dealer. They come to where you are, saving you time and effort. They also do warranty work. If your RV needs work, then ORR is your go to!

Brian is very knowledgeable and honest when it comes to his craft . I have a new fifth wheel and…read moreneeded AC repair under warranty , Brian took care of all the warranty paperwork as well as on time and courteous . He is what I call a true Vermonter that enjoys what he does .

Jonathan is a genius with small engine repair. Passionate about restoring and servicing small…read more2-stroke and larger 4-stroke internal combustion engines on lawnmowers, chainsaws, weed-whackers, you name it. He also handles larger engines on boats, in snowmobiles and recreational vehicles (campers, ATVs, etc.). Reasonable prices, fast turnaround, I highly recommend this solid, highly approachable mechanic. Need to shrink-wrap your boat for winter? Or customize your RV for your next voyage? Or just tune your trusty lawnmower? Call Jonathan.j

Let me begin by saying that I'm a tough sell. I do my research, and I have high expectations. That…read moresaid, this was my first camper purchase, and I had much to learn. The staff at Exit 1 RV were never pushy, and unlike every other place I contacted, they NEVER hounded me with phone calls, emails, texts, etc. Not once. Months after purchasing my camper, I continue to receive spam calls from big chain outfits I originally looked into (but didn't buy from), wooed by their flashy online prices. I'm a teacher, so please learn this from me: 1-The great prices that chain stores offer online exclude pretty much...EVERYTHING. Exit 1 RV includes it ALL. Believe them. 2-THINK about where you will get your camper serviced. They all need service, just like your car. If you get a GREAT chain store deal (see #1, it isn't so great), or FB marketplace deal, where will you get it serviced? Think ahead. Exit 1 provides great local service. 3-The personal touch. When we picked up our camper, my husband and I stopped for coffee first. We spent hours, led by Exit 1 staff, leisurely going through our camper and asking EVERY question, flicking EVERY switch, moving EVERY hose, learning by doing. Do you think that happens when you buy a discount "clearance" camper online? No. We weren't rushed at all. We were encouraged to keep asking! This morning, 2 days after bringing the camper home, I opened my mailbox to find a hand written thank you note from Kelly, who guided us through the sales process. What more can I say, except, stop looking for the lowest number online, and head to Exit 1, where you CAN get a great deal, and you'll have a great experience as well.

Awesome group of people here. Would recommend to everyone…read moreneeding camper services big or small.

Jim and his wonderful assistant took care of our Class B with great care. My wife and I are happy…read moreto recommend them. We had a winterize and roof seal check - and the winterize was a bit challenging because of the fact it's a Class B. But Jim and his assistant figured it out and got it done in a very decent time frame. Without a doubt, these two are my new go-to team to help me with my RV needs. Great Job.

From the owner: "We're mobile so you don't have to be".We specialize in mobile service,parts and accessories. Our…read moreservice technician is a Master Certified Technician with thirty one years experience. We work with all Recreational Vehicle manufactures,appliance manufacturers and parts suppliers.

Needed a leaky toilet repaired while on a trip. Not only was S&S responsive they even stock the…read moreupgraded piece I wanted. Responsive, friendly and there when I needed help. Absolutely recommend!

Great people, excellent communication. Called for an issue…read morewith my travel trailer and got a timely appointment during a peak period. Great work. Completely satisfied and would recommend Scott and his crew! Thank you again!!

The Airstream we picked up was not clean, had stabilizer feet missing, they hooked up the sewer…read morehose with a bungi cord and it had rusted stripped screws. This is a new camper mind you! The finance guy was rude & pressing for warranties. They listed the camper wrong on the paperwork for insurance/dmv as basecamp for the brand instead of airstream and it listed warranties I didn't receive or want on the sheet in "down payment". They switched the numbers after I bought it. The appointment we had wasn't an appt. "They were busy" with an event was the excuse for why they didn't go over anything with my husband when he picked it up. The camper had a hose not attached from the water heater repairs so when we filled the water tanks it was filling the inside of the camper. When I went to pick up the airstream the first time the water heater had broken and then they found the special water filter (REI version) was also broken. It was supposed to be ready to go. I drove 3 hours to not be able to get the camper home. I paid a lot of money for this camper and they left us high and dry from pickup time. They still haven't fixed the feet or sent us replacement feet. The sewer hose is still broken too. Awful customer service. I agree that they're nice when they're selling it to you and as soon as they're done with the sale and they get the deal, they could care less about you. I would never go there again. My first time buying something on my own and they were terrible to me.

Cole was a pure pleasure and blessing to work with, if your looking ask for Cole. I also want to…read morethank Pete's putting up with total inspection and giving me everything I needed to inspect the RV. The closing was a little negative but that is because only one person was doing the position and there were people waiting before me. Then Cole kept checking on me and even got me refreshments while waiting.

Recently, the tongue of our motor home bottomed out on a steep dip and damaged/disabled the…read moreelectrical cable between the RV and our towed vehicle as we arrived for a 2-night stay at a park in southwest Vermont. We certainly did not want to pull our "toad" without brake lights and turn signals. I called a number of RV dealers and service centers in Vermont, Massachusetts, and New York, including a Camping World. No one had a replacement cable or suggested fixes. One business recommended I try M's RV in Berlin, Vermont, west of Montpelier. I called and spoke to co-owner Joanne Ducas. She asked me informed questions and I could tell she knew her business. She said they could splice the cable. We drove our rig 2 hours to their shop. Her husband and co-owner, Marcel Ducas, came out and repaired it on the spot. They were both extremely friendly and have a great store where I was able to find parts difficult to find elsewhere to make other minor repairs myself. We are eternally grateful for their skills and assistance. I would highly recommend M's RV!