My slide out was stuck and could not leave the camp ground. Dustin tried to help me over the phone…read morefor 20 min. It did not work so he came next day and fixed it in no time. He was great and new what he is doing. Thanks Dustin.

Came in June. Temp fix to slide out. Keep calling, leave msgs to set up appt. Have not heard back…read more Unhappy!

Needed a leaky toilet repaired while on a trip. Not only was S&S responsive they even stock the…read moreupgraded piece I wanted. Responsive, friendly and there when I needed help. Absolutely recommend!

Great people, excellent communication. Called for an issue…read morewith my travel trailer and got a timely appointment during a peak period. Great work. Completely satisfied and would recommend Scott and his crew! Thank you again!!

Let me begin by saying that I'm a tough sell. I do my research, and I have high expectations. That…read moresaid, this was my first camper purchase, and I had much to learn. The staff at Exit 1 RV were never pushy, and unlike every other place I contacted, they NEVER hounded me with phone calls, emails, texts, etc. Not once. Months after purchasing my camper, I continue to receive spam calls from big chain outfits I originally looked into (but didn't buy from), wooed by their flashy online prices. I'm a teacher, so please learn this from me: 1-The great prices that chain stores offer online exclude pretty much...EVERYTHING. Exit 1 RV includes it ALL. Believe them. 2-THINK about where you will get your camper serviced. They all need service, just like your car. If you get a GREAT chain store deal (see #1, it isn't so great), or FB marketplace deal, where will you get it serviced? Think ahead. Exit 1 provides great local service. 3-The personal touch. When we picked up our camper, my husband and I stopped for coffee first. We spent hours, led by Exit 1 staff, leisurely going through our camper and asking EVERY question, flicking EVERY switch, moving EVERY hose, learning by doing. Do you think that happens when you buy a discount "clearance" camper online? No. We weren't rushed at all. We were encouraged to keep asking! This morning, 2 days after bringing the camper home, I opened my mailbox to find a hand written thank you note from Kelly, who guided us through the sales process. What more can I say, except, stop looking for the lowest number online, and head to Exit 1, where you CAN get a great deal, and you'll have a great experience as well.

Awesome group of people here. Would recommend to everyone…read moreneeding camper services big or small.

They do great work, honest. And you won't have to wait months to get the work done. Like you would…read more if you were to use a dealer. They come to where you are, saving you time and effort. They also do warranty work. If your RV needs work, then ORR is your go to!

Brian is very knowledgeable and honest when it comes to his craft . I have a new fifth wheel and…read moreneeded AC repair under warranty , Brian took care of all the warranty paperwork as well as on time and courteous . He is what I call a true Vermonter that enjoys what he does .

The Airstream we picked up was not clean, had stabilizer feet missing, they hooked up the sewer…read morehose with a bungi cord and it had rusted stripped screws. This is a new camper mind you! The finance guy was rude & pressing for warranties. They listed the camper wrong on the paperwork for insurance/dmv as basecamp for the brand instead of airstream and it listed warranties I didn't receive or want on the sheet in "down payment". They switched the numbers after I bought it. The appointment we had wasn't an appt. "They were busy" with an event was the excuse for why they didn't go over anything with my husband when he picked it up. The camper had a hose not attached from the water heater repairs so when we filled the water tanks it was filling the inside of the camper. When I went to pick up the airstream the first time the water heater had broken and then they found the special water filter (REI version) was also broken. It was supposed to be ready to go. I drove 3 hours to not be able to get the camper home. I paid a lot of money for this camper and they left us high and dry from pickup time. They still haven't fixed the feet or sent us replacement feet. The sewer hose is still broken too. Awful customer service. I agree that they're nice when they're selling it to you and as soon as they're done with the sale and they get the deal, they could care less about you. I would never go there again. My first time buying something on my own and they were terrible to me.

Cole was a pure pleasure and blessing to work with, if your looking ask for Cole. I also want to…read morethank Pete's putting up with total inspection and giving me everything I needed to inspect the RV. The closing was a little negative but that is because only one person was doing the position and there were people waiting before me. Then Cole kept checking on me and even got me refreshments while waiting.

Disappointed Slow getting back to you…read moreLooks like a great deal 9669 marked down to 8999 Then they add the almost 1100 to the final cost for processing. When I asked for them to get back to me if a certain camper became available, they said sure. That camper became available and no call. Went down the road to a dealer willing to work with customers.

We purchased our used camper from Country Campers from out of state. Upon receiving our camper…read morethere were some issues. Country Campers took care of everything for us. One of the best deals we've done when purchasing site unseen. Their service was TREMENDOUS!!! Highly recommend dealing with Country Campers.

The buying experience was flawless from start to finish…read more The sales staff was knowledgeable and walked me to choices that my vehicle could safely tow. The negotiated sale was prompt and fair. Delivery was within three days and parts and service staff were quick and very competent. Every employee was nicely dressed and cordial to me and other staff.. Highly recommended at the Saratoga location.

Had a meeting scheduled for this morning with a very responsive and knowledgable sales rep named…read moreSteve F. We spoke on the phone a couple of times and Steve understood what type of RV we were looking for and we made plans to meet to look at available inventory. After driving 30 minutes and arriving on site at our scheduled meeting time, I was informed that Steve had called out sick and that another employee told me that he "had no knowledge of Steve's conversations with me and that we would need to start from the beginning." What a complete was of my time and money.

We came to Ticonderoga from North Carolina to visit Fort Ticonderoga. On the way from Schenectady…read moreto Ticonderoga we experienced a shuttering in the front end. We felt we couldn't go on so we looked for a shop. The dealer couldn't take it until the next day so we looked for an independent shop. This one got good ratings so we called. He said he might be able to take it in about mid-day so we took it there. He diagnosed the problem but also researched the make and model to make sure. He was able to fit us in and did a great job on short notice and we made our way to other stops before heading home. We had no problems getting home over that whole distance. We really appreciated the fitting us in, the thorough work and a reasonable price for the work.

My car was making scary grinding noises when I turned and I was literally about a hundred miles…read morefrom home thinking it did not sound safe to drive. Took it here. This guy had me over a barrel and pretty much could have charged me what he wished for what he wanted if he had been so inclined. Instead he charged me $30 and removed what needed to be removed and said it was a very minor repair. Thank you!!