They do great work, honest. And you won't have to wait months to get the work done. Like you would…read more if you were to use a dealer. They come to where you are, saving you time and effort. They also do warranty work. If your RV needs work, then ORR is your go to!

Brian is very knowledgeable and honest when it comes to his craft . I have a new fifth wheel and…read moreneeded AC repair under warranty , Brian took care of all the warranty paperwork as well as on time and courteous . He is what I call a true Vermonter that enjoys what he does .

used to be a great place for rv repairs when Craig owned it. unfortunately the new owner is…read morecompletely clueless

I hope that Craig is the owner, I contacted him several times to do some work on my RV. He said he…read morewas too busy, and could not provide a ballpark quote or even give me a time frame on when he could look at it. I understand being busy, but when I told him I just didn't want to wait all summer, he said I should just do it myself. If he is the owner and doesn't want the business, that's fine, but he should update his website that he doesn't need or want any additional work so people like me won't waste weeks waiting to find out he doesn't want the work.

Sean was there to help same-day service replacing a power supply on our brand new Brinkley. I would…read morehighly recommend the RV doctor.

Outstanding customer service! Randy Marston and his son…read moreDavid can fix anything and they stand behind their work. Highly recommend them!

Disappointed Slow getting back to you…read moreLooks like a great deal 9669 marked down to 8999 Then they add the almost 1100 to the final cost for processing. When I asked for them to get back to me if a certain camper became available, they said sure. That camper became available and no call. Went down the road to a dealer willing to work with customers.

We purchased our used camper from Country Campers from out of state. Upon receiving our camper…read morethere were some issues. Country Campers took care of everything for us. One of the best deals we've done when purchasing site unseen. Their service was TREMENDOUS!!! Highly recommend dealing with Country Campers.

In the past most of us have attempted to overlook substandard levels of less than satisfactory…read moreservice, either at a restaurant, auto mechanic, grocery store,, gas station,, what ever. By doing so we therefore forfeit our opportunity to assist the establishment in question the ability to graduate or progress to a more acceptable level. I owned land outside of Derby for over 17 years. I live 4 hours south. My season in VT is maybe 3-4 months long before the cold sets in. Therefore I am eager (or was eager) to head up north and maintain my property. My relationship with the owner and father of this company deteriorated over the last five years after I purchased one of "their" campers. Over that winter I paid this man every month so that I had a camper in the summer of 2016. I drove up on the day of delivery (May 2016),,"Perry" sat up on my land berating my tardiness all the while exclaiming, "Hunting season opened today and I have to wait for you to get up here". His attitude and language that day was self centered and designed to indicate his importance. I was perhaps 30 minutes late due to construction on White River Junction bridge. This man thereby set the stage for any further discussion between us. The camper had issues many of which were never fixed. TV etc.. A service call is $35.00 dollars,, and that does not include any parts therefore Tim would charge me for a problem that he never fixed from the day I purchased the camper from his dad.. I bought the camper for $6000.00. Tim offered to buy the camper back this year for $1500.00. June of this year after 3 attempts I reached out again and asked when the camper would be opened? "Now you are last on the list". No back peddling, no time to talk it over, no apologies, no negotiations, nope, nada, nothing. His reply was as cold as the winter. Needless to say, I'm done. Today I sold the land and camper to a third party. After that exchange who would or could trust him? Folks: The Northeast Kingdom is beautiful and has some genuine, nice and sweet people besides Tim or Perry who open up campers, and I'm quite certain they will converse with you and conduct business with you in a much more pleasant, civil, peaceful, democratic and economical fashion. "The apple does not fall far from the tree".

Tim never gave up on us getting our Awning. He went above and beyond to make sure we finally had…read moreit installed

Cole was a pure pleasure and blessing to work with, if your looking ask for Cole. I also want to…read morethank Pete's putting up with total inspection and giving me everything I needed to inspect the RV. The closing was a little negative but that is because only one person was doing the position and there were people waiting before me. Then Cole kept checking on me and even got me refreshments while waiting.

The Airstream we picked up was not clean, had stabilizer feet missing, they hooked up the sewer…read morehose with a bungi cord and it had rusted stripped screws. This is a new camper mind you! The finance guy was rude & pressing for warranties. They listed the camper wrong on the paperwork for insurance/dmv as basecamp for the brand instead of airstream and it listed warranties I didn't receive or want on the sheet in "down payment". They switched the numbers after I bought it. The appointment we had wasn't an appt. "They were busy" with an event was the excuse for why they didn't go over anything with my husband when he picked it up. The camper had a hose not attached from the water heater repairs so when we filled the water tanks it was filling the inside of the camper. When I went to pick up the airstream the first time the water heater had broken and then they found the special water filter (REI version) was also broken. It was supposed to be ready to go. I drove 3 hours to not be able to get the camper home. I paid a lot of money for this camper and they left us high and dry from pickup time. They still haven't fixed the feet or sent us replacement feet. The sewer hose is still broken too. Awful customer service. I agree that they're nice when they're selling it to you and as soon as they're done with the sale and they get the deal, they could care less about you. I would never go there again. My first time buying something on my own and they were terrible to me.

I just bought a new Winnebago from Craig and Sharon. As usual there were a few minor bugs that need…read moreprofessional attention. This is my 4th RV so I know and understand the bugs. It happens. Anyway their attention and the professionalism displayed by Craig and his team were excellent. These folks know what they are doing in terms of service and the technical aspects of RV's. You won't find a better service center than Hills RV. Conway is 2.5 hours from home and I would not even think of going someplace closer to home to get my RV serviced.

Gotta say, I had my Class B serviced there recently and was treated very well…read more I came in with a laundry list of things I thought might need fixing and they did them all. A couple of them were simple explanations that didn't cost me anything. I felt they were very honest and helpful.