I find Alex's is great for jewelry cleaning and repair. I don't purchase jewelry these days. I do…read morehave a few cherished pieces. I have a necklace that needs repair. I'm hoping I can get out soon. One good thing about cancer and chemo; I recently started swelling more in my hands. My rings finally fit without worry that they will slide off! SEE there's a bright side to everything. Thanks Alex, please stay in business I'll be back.

Alex is so nice. Went there to fix a couple of items. Quick service and had a nice conversation…read morethe entire time I was there. bonus for dog lovers: there is a very cute and super friendly dog there who loves getting pets. Added to my enjoyable visit. If you are in the neighborhood and need any jewelry fixed, cannot recommend this place enough!

This is my neighborhood go to for any watch batteries or strap adjustments. Great, fast, reasonably…read moreprice service and the owner is always very helpful and friendly. I once brought in a quartz omega that wasn't running well and he gave me the advice on winding and it worked! If you need a battery replaced or a strap repaired, this is your first stop!

George helped me out by sizing me for a ring free of charge. I did not have to wait to be assisted…read moreand I appreciate the help!

DO NOT USE THIS MAN!! The older man who used to own this store was lovely. My 82 year old mother…read more(who has Alzheimer's) used to come in and chat with him and shop his jewelry; it made her happy. The new owner is horrible. My Mom came into the store a month ago to have 4 watches fixed, and was charged $150 for this. I could not believe what she was charged, but I figured he must have done some work on them and also changed the batteries. Two of them have already stopped working. Together with my mom, I brought them in today to show him and let him know that they had already stopped working. Not only did he tell us he did not remember the watches, nor my mother, he was clearly upset before we even started and told me I had an attitude. I was upset, and I think understandably, as I feel my mother was taken advantage of. But, I gave him the benefit of the doubt and said over and over I did not want to fight with him, but would take him up on his offer to fix these. He didn't like that I was upset. He told us he would have to make us wait if appointments came in, and I said that was fine. He opened the watches and told me they were unfixable and it was the watches that were bad and not his work. Why didn't he tell my mom this last month when she brought them in to be fixed rather than charging her the cost of a new watch to "fix" them? She would have just bought new watches. The watches she had were not expensive. So, he either charged her $150 to change the batteries or figured he'd scam an old lady. When I got upset, he began screaming at me, telling me I am the problem, and yelled my mom and I out of the store. I am not a Karen, and I never like to leave negative reviews for people, unless they are absolutely awful; which this definitely fit that bill. I have been in the service business as a jewelry designer for 30 years. I deal with people all the time. If I mess up, I own my mistakes and bend over backwards to help people. I'm not saying he had to do this, but some common decency would have been appreciated. If I treated my customers like this, I would not have a business. This man is a crook and incredibly rude. He takes advantage of people and has no respect to stand by his work. No integrity at all. If you get angry and yell at people who are upset with your faulty work, then maybe pick a new profession.

So helpful and knowledgeable. Fixed a precious necklace in just a few hours and went out of his way…read moreto make sure I was happy with it. Will be back!!

I read reviews before coming here since I was looking for a place to fix a bead bracelet I have…read more And this spot popped up and had a great rating. So I stopped in. When I dropped it off had to waite only an hour, I was expecting to pick it up in a few days and it was only 20.00! I was expecting it to be 40+. I will be back here if I have more jewelry to fix and will spread word about this place if anyone on Upper East is looking to have jewelry fixed.

Was quoted over $150 to repair a necklace for my wife at a high-end jewelry store which will remain…read morenameless. Fixed here in five minutes for $10. Nice guy, cannot recommend highly enough.

vadim is absolutely one of a kind. I was recommended by his cuzin Yuri and been with him and whole…read morefamily since the original Diamond district place. honest never pressure to purchase always get all my watched there. thanks I definitely recommend

Wrist Aficionado is hands down the best luxury watch shop to work with. Trustworthy, quick and…read moreprofessional service. I've purchased several pieces from them over the years and have been pleased with each experience. Highly recommend !

Had my watch link adjusted to fit my wrist and it took no more than 5-10 minutes to be done. Very…read morenice place and definitely recommend!

If you have old jewelry that needs repair or new jewelry that the clasp broke or something became…read moreloose, or a watch that needs anything from a new battery to new insides, this is the place to go. They do a really nice job and if you're not happy with the repair, they will try to make it better. The prices are what they are; more importantly you'll be able to wear that necklace, bracelet or ring that's been sitting in your draw looking sad and lonely! They also sell previously owned jewelry as well as silver items, some of which is really beautiful. Not open on Saturdays.

I called in advance to get pricing on a few watches as they all need to get the battery replaced…read more Each watch was $15 and they did it very fast. This is also a barber shop which confused me at first but as l my as the service was quick I didn't care. I will return for any other watch repairs.

Needed my watch adjusted same day and they did a perfect job. would highly recommend anyone when in…read moreNew York City.

This is the only place I'll trust with designer shoes/bags. I brought in a vintage Louis Vuitton…read moreclutch, and he was able to fix the fastener seamlessly. I also brought a pair of Stuart Weitzman shoes that had appliques that had fallen off. He was able to recreate them and they look better than ever

If I could give more than 5 stars, I absolutely would! This isn't just a cobbler , he is a true…read moreshoe surgeon and artist. I brought in a pair of vintage Harley Davidson leather boots that I love but knew would be a challenge for anyone to work on. Not only did he flawlessly install zippers (no easy feat on old, delicate leather!), but he also used jewelry clasps to elegantly attach the decorative chain detail. The result is seamless, sturdy, and stunning. His craftsmanship, attention to detail, and creative problem-solving are on another level. You can tell he takes real pride in his work. I'm beyond impressed and grateful to have found someone who treats every pair of shoes like a masterpiece. Highly recommend! Shout out to Arthur on the Upper east side.

Holy smokes! I'm blown away by the service at the Sutton clock shop! The store is beautiful tick…read moreticking with clocks decorating every inch of the space! Breathtaking is an understatement! And they took a look at my clock and fixed it perfectly! Not only that but I took my clock to two others stores before and one said it was unfixable and the other said it would cost 250 to replace the antique hands with new ones and make it battery operated which I did not want since I wanted it to be restored in its antique glory! So when Sutton clock shop said no problem and fixed it at a very reasonable price I was blown away! Can't say enough positive things about this place! It's worth just a visit to see all the cool clocks for sale! Thank you thank you!

This is my SECOND negative review of this shop. My first had to do with a wall clock that needed…read more4-5 REPEATED repairs with no permanent solution to the problem. Each time, I had to pay an exorbitent bill. Now I write because I contacted the shop by phone & email to arrange for one more attempt at a PERMANENT repair. I have not received a reply to my messages.

I brought a vintage Celine bag that needed a strap repair and two well loved flats that needed to…read morebe resoled. The pricing was fantastic compared to what I got from other cobblers in the neighborhood and the turnaround was fast. Service is friendly and approachable. They did a fantastic job - the new soles (vibram) and heels look amazing and they even patched up scuffs on the leather! My bag is also good as new. 10/10 would recommend. I'm coming back!

The service here is unbeatable. I brought a pair of boots with a mysterious stain and they worked…read moretirelessly to remove it. Tons of work put in for an incredibly low price and a great result. I recommend them for any similar needs.