Great experience with JB Heating-Air & Refrigeration! John was professional, friendly, and thorough…read moreduring the HVAC cleaning and maintenance service. Excellent customer service, and I highly recommend them!

Outstanding professional and timely service ON A SATURDAY! Mr. Bailey was so knowledgeable and…read morekind. He took the time to explain every step. I highly recommend this company for any of your HVAC needs.

THIEF AND SCAM ARTIST!…read more I paid Jarvis $5K to replace an old failing exterior condenser. After a year of excuses and no installation, I was forced to get one with a different vendor. After another year of excuses, I am still owed $2100. It turns out I am his third (at least) victim of this scam. DO NOT DO BUSINESS WITH THIS MAN! https://www.bbb.org/us/ga/atlanta/profile/air-conditioning-contractor/j-cooling-llc-0443-28124227 https://ecorp.sos.ga.gov/BusinessSearch/DownloadFile?filingNo=27987698

I've been using them for a few years now. Always great communication and good work at a fair price.read more

I am very happy with the new HVAC system from Ferguson Heating and Air. The salesman, Chuck, has…read moremany years of experience installing HVAC systems himself. He was great about explaining all of the options and giving me enough information to do a cost benefit analysis on various systems. He went over the payback period on different sizes of systems, heat pump vs. traditional heating and air systems, and whether to replace the upstairs unit at the same time as the downstairs unit. He answered all of my questions and did not try to up-sell me. He told me everything I needed to know to make an informed decision. Thank you!

I recently set up a yearly maintenance contract with Ferguson Heating and Air. The service tech was…read moreon time and efficient. In my case, they didn't have a filter for the size required for my HVAC system, but agreed to order it (no extra charge).

This is an update to my previous glowing review singing their praises. Unfortunately, they did not…read morestand the test of time and I definitely would not recommend Maintenance Unlimited to anyone. The good news is that I suffered the headache others can avoid :) First, the prior work done was not completed and I was hoping they would come back to finish the project properly so that all the systems installed or modified can function correctly. They didn't show up after 2 months of scheduling and constant rescheduling of appointments. All the folks (Darrell & Pam) I mentioned in the previous review turned out to be unreliable - excuse upon excuse. I eventually gave up and found another provider to fix up all their mess and wrap up the project correctly. Second, there were several competency issues with the duct work done. A few examples are: 1) should the supply from an ERV that outputs 200 CFM be connected to the plenum of an HVAV that outputs 2000 CFM? A pro should know that the HVAC will win and blow air back into the ERV. 2) Similarly, should the supply from a Dehumidifier that blows ~100 CFM be connected to the same HVAC plenum? These are seemingly basic air flow considerations any HVAC pro should know. 3) They put only 2 returns (14in and 10in flex ducts) on a 2000 CFM HVAC. I'm not an HVAC pro but even I knew this was not enough return. I had to point out to Darrell to use a duct sizing calculator to figure out how much return was still missing. 4) They couldn't wire my thermostat (Nest - latest gen) to the dehumidifier (Aprilaire E080) correctly too. So many red flags... Third, as a last resort, I called the office to ask to speak to a manager/supervisor. It seems that office rep is pre-programmed to state someone will call back "at their earliest convenience" with an unpleasant attitude to boot. After more than 3 weeks, no call back. Overall, my experience started well but crashed badly. Life is about lessons and even better when you can learn from others' failures. This was a nightmare over a 5 month period and I hope nobody experiences this with them again.

They arrived 3 hours late, then took 10 minutes to reprogram my thermostat, but never mentioned…read morecost of repair until the repair was done. They offered to waive the $99 service fee, but then tried to charge me $99. I asked the serviceperson how much the repair was, aside from the service fee, and he said $50. Then they finally send me the invoice again and they're charging me $80. Won't use them again.

This company is a JOKE!!! They miss appointments and don't even bother to call. The woman who…read moreanswers (Pam) is rude and needs to learn customer service skills. I DO NOT RECOMMEND THIS COMPANY. I will be using Hammond Services! They seem to keep failed appointments from Bowen and Sons. I recommend using Hammond!

We use Bowen & Sons for work on rental properties in the area. Very responsive and easy to work…read morewith. Willing to identify and work on less expensive maintenance ideas rather than more expensive (and profitable for them) replacements. They were also kind enough to help a new tenant with minor thermostat issues. It is good to have good local support

I, unfortunately, needed a new heating unit for my little manufactured home. They came out fast at…read morea convenient time to check out my old unit. They had a new unit sourced quickly. Nikos was in constant contact. The install was done by professionals who answered all my questions. I highly recommend.

Phenomenal customer service! Mikos responded to my service request on a Wednesday evening (after…read more8p) and fixed my A/C the very next day. He identified and fixed the issues quickly while explaining the impact the damaged parts had on the system. Great quality and great experience!

My A/C went out completely and I was in search for a new unit. Everyone tech that came out said I…read moreneeded a replacement so I found Absolute best air. I called and got an initial appointment for a new install quote. The gentlemen came out and gave me a reasonable quote and we were able to get scheduled for install the next day! Jean and the team came out and did a fantastic job and I couldn't have been happier not to have to suffer in the heat another day. Thank you absolute air! Your entire staff were top notch.

We had a great HVAC tech at a different company, but he left and then management started sending…read moretrainees... which was no bueno. so I was on-the-market for a new service firm. I did a search on Mitsubishi's page looking for the top-rated service folks and Absolute Best Air popped up, and hoo boy am I glad they did. Not only did Daniel come out and fix our issue immediately, he was able to give us advice on our other systems as well. And today, Mason came out to service a verrrry told American Standard installation and did a great job troubleshooting and was very nice/professional. In Atlanta, where it gets above, oh I dunno, like 1,000º F on any given summer day it's important to have good HVAC techs on speed-dial. this company is the one to call. I'm now on a monthly service plan and our requests are prioritized and discounted. so glad I found them!

Replaced existing 28 year old 3 ton GE unit without checking size of the house. Normally they do a…read morebasic block calculation or a more detailed calculation to determine the size of compressor needed for the size of your house. Sounds pretty basic right? Not to these folks! In the process of installing they caused a major leak (drain stopped before pan) in my ceiling. Now I am stuck with an underpowered unit that is not able to cool my house. Instead of a 3 ton unit they needed to install a 4 ton unit, and refuse to change it. So word of caution to anyone using their services. Make them calculate the size of the house first.

Please reconsider if you are looking at this company. I had an horrific experience with them that…read moreis too long to even try to explain, and it went on for about 3 months, with numerous visits. The long and short of it is that they sent out two clearly incompetent people, who fixed everything but what was needed on my washing machine, including taking out the better motor I had for a better machine than the one I ended up with. Everything they did was wrong, and cost me my machine. They reimbursed me for what I'd spent after all the hell, but they came and took their parts out of my machine, and their reimbursement was just enough to buy a much more cheaply made machine - not one the quality of my original. My old one was toast! Then about 2 months later, the new one did exactly the same thing I called Lanny Adams for and as it turned out according to the new company I called, there was lent somewhere down the line that had Lanny Adams known what they were doing, they would have fixed the old machine the first time. Plus the office workers are all nice, but they defer to the owner on everything, and he micro-managers grown people like their are children, and talks to you like he's reprimanding you like a crusty old grandfather -- while being dead wrong! Amazing. They might have been good at one time, but I've never experienced such an unnecessary nightmare. In addition to all the times I had to be home for the service calls, they would still only give a time range of about 4 hours, and not a definite time. It is all about them, and they pretend to be about you. Bad, bad news and not worth the headache. If you want to gamble that you'll get a horror show, they Lanny Adams!