I have been a customer of Kelly's for some time now and I honestly have to say she continues to…read moreamaze me with her coloring and cutting talent. I am on some medications that have an effect on my hair. Kelly not only understands what is going on but counter acts it so when I leave, I look gorgeous. Colors and highlight always look natural. She truly listens to my concerns. She doesn't push product just for the sale. I highly recommend her to anyone.

I have been going to Kelly for years, very happy. My husband had long hair when I met him. He buzz…read morecut it once, not a fan. We agreed to meet in the middle on length and he agreed to go to Kelly. In just a few minutes she took him from long and shaggy to easy hot hairstyle. Amazing. Thanks again Kelly!!

**Worst salon experience ever**…read more I am extremely unhappy with my experience here. First, the price advertised online was not what I was charged. The website stated that a blow\-dry was complimentary, but when I showed them the website, they had to correct the information that same day and still did not honor the complimentary blow Dry even though they saw it was listed online .There were also additional charges that were not clearly listed online. Price was wayyyymore expensive More importantly, I went in specifically asking for blonde hair without brassiness I said it a million times I have been getting my hair professionally highlighted for years and know what works for my hair and always achieve a beautiful blonde when done correctly .was reassured that I would get the blonde color I normally have, even though they didn't do anything that other stylist do i absolutely did not get the result i was left with extremely orange, brassy hair that honestly looks like clown hair. This is honestly the worst my hair has ever been I paid for a full head of highlights, yet large sections of the back and entire areas were left without highlights had significant regrowth, and the left side was barely touched compared was shocked that this was considered a full head. The toner was also left on for far too long, and my hair is now more damaged than it has ever been.I had an important event this week and instead of feeling good about my hair, I am embarrassed and extremely upset about how it looks and feels Unfortunately, I also did not feel that the stylist was confident or experienced with the color I was asking for, despite reassuring me that she could achieve it. the salon owner had to keep showing her what to do . Made me Extremely uneasy and nervous The salon itself also had an unpleasant smell when I walked in and looked very rundown . Between the unexpected charges, not honoring the advertised blow\-dry, the uneven highlights, the excessive brassiness, and the damage to my hair, this was an absolutely terrible experience. I would **not recommend this salon, especially if you are looking for blonde hair.Save yourself the frustration and go somewhere else. Theres a lot Other better places I Promise . THis is the worst ! I would never ever go back !!

I would strongly advise against going here. The quality of the service is bad, and the pricing is a…read morerip off. To further explain - I went in as a walk-in on a Thursday afternoon to inquire about same or next day appointment availability. There was one person working who said she could take me right away. After washing she parted my hair in the middle and cut my hair straight across. No cleaning up the ends, no smoothing or texturizing - just a straight blunt cut across. I was in the chair for one minute. She then asked if there was anything else she could help with? It was really odd. I did opt to have my hair blow dried. When I went to check out, I was charged 3x what the prices posted on the wall were. I questioned it, and she confirmed it was correct. My hair frizzed up within 5 minutes of leaving the salon, so I don't think it was dried completely. The way my hair was cut was literally what I did to trim my split ends myself during the start of the Covid pandemic when salons were not open. This was not a professional cut. Meanwhile, I have shared this story with with friends, including a couple who work in the industry, who were all appalled at what I paid. I tried calling and following up to express my concern a few weeks later and my call was never returned. I think this place was empty for a reason. There seem to be positive reviews from a couple years ago. Something has definitely changed based on my experience.

I have curly hair for the first time in my life (thanks to being a woman of a certain age...) and…read moreneeded someone local to help lead me through this difficult transition. After searching online for salons specializing in "curly cuts," I stumbled upon Nina and Ntrigue Salon. I am SO GLAD I did. I had my first visit this morning, and my hair looks fabulous! The salon is bright, clean, and welcoming. I immediately felt like I had walked into a room full of girlfriends instead of strangers. Mercades invited me in and shampooed my hair, and then Nina began my Ouidad cut. Nina was gracious and happy to share information on how to care for/style my hair; she obviously loves what she does, and she does it well. I thought the price for my wash, cut, and dry was reasonable, and I pre-booked my next appointment. If you are a curly girl (or guy), do not hesitate to make an appointment!

Friendly service, professional, very clean environment and skilled stylists. Strongly recommend.read more

My wife and i live out of town and she needed to get her hair done for a family wedding. She really…read moreneeded to get her hair colored and styled and i came across this salon and she was hesitant since we don't live there but she's very happy with her hair. We have recommened this salon to my family that lives here. This spot was very professional and knowledgable. My wife looks drop dead gorgeous with her new hair so i am glad i took her there.

I wish I could give 6 stars. I have been going to Millie (the owner) for at least 5 years, and she…read morehas a whole team of superb stylists!! Excellent dyes, excellent cuts, excellent makeup, and excellent cleanliness. Truly, the best salon in central Mass, especially for those interested in hair dye!

I have been going to Adesso salon for years. Renada does excellent hair cuts and styling. I also…read morehaven't seen the lovely haircuts Frank gives as well. I highly recommend them!

I had a haircut at this salon on June of this year and I am extremely disappointed and angry at the…read moreresult of my cut. I previously had very long hair and was looking for a fresh new look. When I met the stylist Frank I showed him a picture to similar of what I was trying to achieve. I also showed him him pictures of what I did not want.I clearly specified to avoid bob style haircuts and short layers as .y hair is wavy and becomes hea y and bulky. He led to a very uncomfortable shampoo station where he rushed it along and then seated .e in a chair to proceed with my cut. He then asked me in confusion so are we doing a blunt cut. I replied by telling that I explained what I did and did not want to. I was nervous the entire time and told him so but he kept responding with dont worry you are going to love it. When he was half through I knew something was wrong but ignored it. I had been through this before and did not want to to complicate the situation. He finished the very short cut and began to blow dry when I knew it was all wrong, but because I had a big event coming there was t more anything g could be done. I was not going to let him fix a bad cut to make it worse. He finished and I proceeded to pay. My card was expired I must ha e grabbed the wrong one. So embarrassing so I offered to drive him to get the right one and reassured I would e back to honor the payment. Next two days we're When I could reslly see the shape and style of his work. I decided to gat a second opinion and spoke to other qualified stylists that both agreed the layers were to short, the bottom was square a d boxy and nothing blended. I called Frank to arrange for him to see the cut after my first shampoo and we met. I expressed my disappointment and his response was too confident a d dismissive of my concerns. I left angry and decided to ask for a refund. He has not replied. Very unprofessional salon and so dissapointed.

What a find!! I got…read moremarried on a Sunday in Worcester and called all around looking for a salon to do my hair and my bridesmaids' hair. Almost every salon was closed or would charge me an arm and leg to come to the hotel. The situation was a nail biter until I called Salon West and found out that they were open! Although it is unnerving to go to a salon we had never used for the big day, we felt confident with the reviews online. I had fairly good expectations - but could not shake that shadow of doubt. We showed up for a trial - and was immediately put at ease. The salon has a very small, cozy and welcoming feel with big open windows, two stations for cutting, and a big red wall with the 2 additional sinks against it. I was happy with my trial, but after wearing it for the day I started noticing things that I wanted to change about it. Barbara was a joy, taking all of concerns, addressing them, and changing my updo style on the day of the wedding. My hair ended up looking more amazing than I had ever imagined! I absolutely loved it! In 6 hours, Barbra transformed the hair of 6 ladies. Each girl had a different style, and Barbra did such an amazing job executing our hair styles while maintaining our individual personalities! All of our hair lasted through the night. (We are in our mid-twenties and danced the night away with no worries!!) Barbra was so great and allowed us to basically take over the space for the day! We were doing our nails, munching on lunch, doing our make-up and hanging out. She was so easy to get along with - and was really fun to be around on the special day! Barbra, we'll never forget you! Congrats on your marriage as well! This was the best decision ever!! I'd recommend Barbra to anyone looking for a fun experience at a great salon! Also, it is worthy to note that the prices are extremely competitive - we could not have found a better deal... thanks again!

I have been going to Salon West for many years. Barbara the owner is a true gem! She does great…read morework and is so accommodating. I look forward to my visits and getting a great hair style.

I'd been getting my hair cut here for years, and was a client of Salon Exquisite. When ownership…read morechanged my long-term stylist left the salon. I had no idea who to switch to and panicked a bit. I chose Meagan on a whim. I can say that she is wonderful! I took a chance and am so happy with the result. I actually like my haircut better now than I did with my previous stylist. I'm glad that they kept the online scheduling system because it is SO convenient.

I came in for a short haircut with Staci and had the BEST experience! I love my new cut so much…read more She also gave me good tips on how to keep my hair healthy. She's a really good stylist and I'll forever come back to this salon.

I cannot express how much I loved my haircut. I was in desperate need for a change. Before I went…read morein, my hair felt crusty and matted and all I could really do with it was tie it up. I had originally scheduled with Hannah but unfortunately, she got sick and they had to cancel my appointment. They were super kind and apologetic about it and offered me another appointment the next day with another available hairstylist. They also honored the original quoted price. For example, Hannah charges $40 for a haircut, while the other stylist charges $50, they kept the price as $40. My new hairstylist was Dennise. I was attended to quickly and she sat down and had a conversation with me about what exactly I wanted and my past experiences. Honestly every time I have gone to a salon in the past few years, I leave disappointed. Last haircut I got was about 2 months before this one and they didn't cut it short enough or add any layers like I asked. It cost $150 and I was very unhappy with it. I showed Dennise some reference photos and she gave me suggestions and a walk through on what we could do to achieve what I wanted so that I wouldn't be surprised by anything. Unfortunately the picture I took with my new haircut doesn't really get the back of it so it doesn't do it justice. She did cut my hair slightly different because my natural hair is more to the curly side so she took shrinkage into consideration (and I wanted bangs). But my hair looked amazing! I honestly think I found myself a new permanent salon. I could not recommend them enough. I also saw them do a vibrant purple color on someone and it looked fantastic!!

I think you can see just how happy I am with the cut that Jeff gave me! I'm a hairdresser and we…read moreare famously the hardest to please guests EVER and Jeff knocked it out of the park. Def the best haircut I have ever had. Thank you Jeff and staff, it was a great experience from beginning to end.