This is my second I&R property in the last four years, and my experience has been consistent and…read moreexactly as expected. I chose I&R after my previous management company frequently shut off the water at the last minute for "maintenance." With I&R, I haven't had any issues. When work needs to be done, residents are notified within 48 hours and given ample time to plan accordingly. The on-site staff is always responsive to requests and readily available for urgent matters. The properties are clean, well-maintained, and the neighbors are friendly and look out for one another. I've recommended several friends to I&R properties, and they've all received the same great level of service and care

The receptionist is very clueless, doesn't know anything about the business and couldn't answer…read moresimple questions.

There was a water leak in the apartment above mine and it was causing water build up in my wall in…read moremy master bathroom. The Sky Properties staff was onsite swiftly. Roshelle from the office was in constant contact with me throughout the entire process. She reassured me that everything would be cared for and she made arrangements to work around my schedule. I can't say enough how professional and Empathetic Roshelle was to my situation and helping to get it fixed. Mike and Luis were the gentlemen that came and fixed the issue. This was a large job and they worked diligently over a few days to get the job complete and make me feel safe in my apartment. They did not hesitate to come early and on a weekend day to complete the work. They left the area clean with no sight of the tremendous amount of work they had to do to pull the wall apart, fix the pipes, and replaster it. My Bathroom looks like it was never touched. Thank you Sky Properties for your diligence in getting the job done and your help and effort to keep my apprised of everything that was occuring. Thank You, From Lynn Whiting

I want to start by saying that the leasing agent I worked with was pleasant, but unfortunately,…read morethat's where the positive experience ends. Sky Properties Management as a company and their property manager, Yesenia, seem completely disorganized and unreliable. There were multiple errors on my lease. For example: * My contract stated I would be charged using RUBS for water, but later I was told that this only applies to most of their buildings--not mine. Why include it in the contract then? * My lease said I wouldn't have a parking space, but I was told one would be sent later. When I followed up, they claimed it was already in the lease, even though it clearly says zero spaces. * On move-in day, I received a parking lease after 3 PM stating I would be charged $25, despite repeated written confirmation that parking was included in rent. The most frustrating issue is that a vehicle has been consistently parked in front of the gate, blocking the main entrance. I reported this weeks ago and was assured it would be handled. When I received my keys the day before move-in, cars were still blocking the gate. When I asked what would happen if the cars were still there during my move, I was told "we all just have to deal with it." This is unacceptable--my movers charge by the minute, and this obstruction makes moving my belongings extremely difficult. When I spoke with the property manager, Yesenia, I was told there's nothing she can do because they're never present during walkthroughs. Because I cannot get any assurance that the gate will be accessible, I haven't moved any of my belongings in--even though my lease has started. I do not trust this management company at all. If you're considering renting from Sky Properties Management, particularly their listing at 6501 Fulton Avenue, I would strongly advise against it. Update: They pushed my move in day after access issues, which I'm grateful for, however the day of my scheduled move in day, as I'm moving in, I'm told my parking spot is a different spot, which goes against the parking agreement I signed. I made it clear the spot I was showed, confirmed through text, and signed for was a determining factor in my decision as parking in LA can be stressful. I was told over the phone if I don't like the new spot, I can park on the street. After bringing up the fact that I intend to take legal action, the tune changed and I was told they would get back to me on 3/30 (today) and it is the end of the business day and I haven't heard back. Additionally, it appears my Google review was flagged (I presume by Sky) and shadowbanned which explains why the reviews on Yelp are much worse than Google reviews. Also an influx of positive reviews came through after my negative one.

Had a few experiences with different rental companies while searching for my apartment and Del Rey…read moreproperties has been the best thus far. Friendly and informative staff, and very helpful through the process. Felt like they deserved this review.

I had found a nice 2 BR apartment in Studio City, at a very reasonable price, owned by a wonderful…read moreolder couple. However, the passing of the husband, 3 years after I moved in, led to a change of ownership to Del Rey. Almost immediately, it became apparent that they aimed to replace existing tenants with higher-paying ones. A pattern of neglecting tenant concerns became SOP, such as: 1. We saw signs of mold coming from inside the wall in our bathroom, the paint turned black and bubbly. When someone finally came to look at it, all they did was cut out the discolered/black part, left it open to dry, sprayed bleach, and then patched and painted. I asked if this was the proper procedure and if there would be any testing, they said,  "No, it's fine." 2. When I first moved in, the older couple informed me they let another tenant use my assigned parking spot as a second spot. They gave me a "guest spot" under a carport but said I could still have the corresponding storage unit. I didn't think it was a big deal, but soon realized the storage unit was inaccessible when the tenant was parked in the spot - and the tenants were not very accommodating when I needed to access it. At some point after Del Rey took over, the tenants that were using the parking spot assigned to my apartment (my apt. # was literally painted on the floor and on the storage unit) moved out. I asked Del Rey if I could have the spot - I figured this was a no brainer, however, they just absolutely refused. 3. They often refused reasonable requests, like repairing malfunctioning appliances, including an oven that took hours to heat up (if it did at all), a stovetop whose pilot light would not stay lit, and refused routine maintenance requests like repainting worn-out walls after five years of occupancy. This shift in management style clearly demonstrated a prioritization of profit margins over the comfort and satisfaction of long-standing residents like myself.

I have been living here for 14 years in my Apartment I really enjoyed my apartment, my good…read moreNeighbors and everything. Regarding service request, Jonathan the building Manager is the best.

This review is for LaJoi, my Property Manager at one of the East Hollywood Properties. She's helped…read morecoordinate maintenance requests, assisted me when I locked myself out, and generally communicates with me and my fellow tenants with kindness and compassion. LaJoi makes living in this place amazing. Everyone should be so lucky to have such a great property manager and her bosses should give her all of the raises!

If you are looking for a new place and see this company listed as the management, run. They use AI,…read moreapps and outsource calling centers for all their communications. They even outsource yearly maintenance checks, but never list/repair any issues found. Constantly violate tenants rights, until you call them on it. Make it difficult to pay rent without incurring fees. Will only do the bare minimum in repairs, which inevitably leads to more repairs needed. They will take every opportunity to nickel and dime you for ANY municipal code costs and yearly rent increases.

LAPMG is an awful property management company. Slow response times, never answer phone calls,…read moreraises rent to the max every year, unable to fulfill basic requests and never returns security deposit in full even if you clean everything and nothing is damaged. If you see this company managing your complex/potential unit, turn the other way. Trust me.

Please Read! I am a…read morehome owner and finally got out of anxiety filled relationship with Karen as my property manager. To start with doing business with her is extremely unorganized with almost zero transparency. Her prices may seem to be cheap because she claims to not charge for changing tenants. I assure you she is making her money back and WAY more in other more nefarious methods. Do not be fooled to think your monthly fee will cover day to day costs. They will not. There will be all sorts of costs no other property management company word charge and they will be added at a rate she chooses. She even charges to create your 1099 at the end of the year! NOW HERE IS THE IMPORTANT PART: She does all the house improvements. She decides what to charge you. By the end of a year having to pay exorbitant prices, and kidding myself that the river of cash would finally stop. I told her we'd have to part ways. A few weeks before I transitioned to my new agent she urged me to get a fence extension fixed immediately. Her price : 12000 dollars. I told her I'd have my new agent look at it. My new agent price: 4295 dollars ... and it was fixed beautifully. She is NOT who she seems. She is running a business and she is not up front with how she makes her money. I urge other property owners who are currently working with her to take notice! This is not the experience you want!

3-4-20 Heard a hissing noise coming from the water heater…read more Noticed a leak coming from the Hot Water flex-pipe. Got in touch with Karen from Benco. With in less than an hour a maintenance technician was sent out and the pipe replaced. Was a FAST fix and the Maintenance tech was very polite and professional. Thanks Karen! On a side note: The Benco office team is ALWAYS NICE and comes through with great Concern when something needs to be taken care of at the property. Thank You Benco Team! -Eric-

Been living here for over a year and it's been a positive experience throughout. Easy to get in…read moretouch, and the building is always in great condition.

I loved my apartment with tga! It looked exactly how it was present online on the virtual tour they…read moreoffered me. 10/10

We have had an excellent experience with Sue at Modern Property Management. From the day we looked…read moreat the apartment, Sue has been kind, warm, responsive, and accommodating. She's professional and all-round amazing and has made our entire experience of renting in Los Feliz a great one. Thanks, Sue, for taking such good care of us!

Owner of MPM management responds showing dates that are post my review and weeks after the garage…read moreissue arose showing that nothing was done in a timely manner. Noteworthy and thank you for making my point for me, the timeline does in fact speak for itself! And no, the other tenants are not happy. Also, I had to email the owner of the building and tell him that it was the receiver and not the clickers as the management company insisted, it was after that email that anything was properly repaired.