Whenever we have a maintenance issue they are very good about replying and fixing any problems that we have. The workers that come to fix things are always for polite and knowledgable as well. Thanks, Steve read more

I'm a current tenant in a unit managed by WPMLA, and I work elsewhere as a property manager. Unfortunately, my experience here is that Westside Property Management neither takes care of the owners or the tenants. We have had no working fridge/freezer for 2 days with no rush to help, emergency maintenance calls and messages on the weekends go unanswered, and important items are mishandled, resulting in extreme inconvenience and growing expenses. I've tried to reach WPMLA's owner to discuss my concerns with no reply. Property owners are paying a good percentage of their rental income and tenants are paying good rent -- all deserve better service and accountability. read more

Very prompt, kind, communicative and responsive. All you can ask for in a property management company! Had a great experience with Bam

Late evening dripping kitchen faucet reported easily on Westside Property Management online portal. I included photo via easy drag & attach. My request was acknowledged early next morning via email, & plumbers arrived early afternoon during my designated availability time window. Replacement faucet efficiently & swiftly installed by plumbing professionals. I was very grateful problem resolved & water waste minimized. Very much appreciated all on team ! read more

Thank you to Westside, especially Aaron, for being tenant-friendly. I had a supportive and communicative transition from one unit to another with no complaints, all gratitude. The changeover was quick and expedited! read more

I moved into a Westside Property Management rental earlier this year and this far have had a very positive experience! My maintenance request that I was able to easily submit through their portal received a prompt response and the issue was resolved the following day. read more

Based on my experience as a tenant in Venice, Westside PM has proven to be a reliable and conscientious property manager. All unit issues and repairs have been resolved expediently. Greatly appreciate the WPM team and onsite manager! read more

Westside Property Managment has been our apartment management group for about a year and they have been prompt in answering all concerns.

My fiance and I were extremely interested in an apartment going for $4,500 a month. She had a bankruptcy in her past but between us we easily make over 5 times the rent. First we were asked by Aaron, our contact at WPM, for either a cosigner or double the deposit ($9,000). I had to, as someone making $200k, to my parents to ask them to be a guarantor. They of course agreed and when I went back to WPM, I was told that now the cosigner was off the table and we needed to pay double the deposit. I don't know if this was a racial situation with my fiance being black or what, but we felt completely embarassed and screwed over by Aaron. However, I am highly amused that it looks like the property ended up renting for $4,100 a month, $400 less than we had been eager to pay. read more

Most positive experience I've had renting in the past 7 years has been through WPM. Justeen in particular did a phenomenal job in communicating at all phases of my 2.5 year tenancy. She made sure move in, move out, and all maintenance requests during my rental were properly handled. Would definitely consider renting from Justeen and her team again. read more

Mariel Guinucud the Coordinator of Maintenance department of WPM. is the most professional, knowledgeable, caring and Unique, priceless asset of the company. All emergencies of maintenance that I had were taking care of immediately with extremely professional, reliable companies and the best handyman. all that they did was perfect. I can't find any words to thank Mariel. my problems were: The water did not come from the shower, just from below, drain clog in bathtub, handles of bathtub, removal of old AC and replace it with glass, bathroom paint because of back spots.... With all respect, Gratitude and Appreciation for Mariel read more

Westside was great to work with and quick to respond to all requests. Angie Noda went above and beyond to make sure my requests were addressed quickly and in full - would highly recommend Westside and Angie. read more

Why does Westside Property Management never answer calls or emails? They intentionally make it difficult to speak with a real person which is a shady business practice at best. They also made it so I can no longer pay my rent online through their website portal. read more

I have used Westside Property management to manage my rental property in West Side area for years.. I post this because their maintenance department performance has greatly improved , recently, since the new maintenance coordinator Chargene Noval came on board. My last encounter with him was smooth, efficient and pleasant. As a customer, I valued his services . However, the front desk , when left a message.. no one calls back.. that is a major flow. read more

The team at Westside Property Management, including Justeen and Lorna, were professional, responsive to tenants needs, and very helpful. Of note, we needed to make some very quick turnarounds with building upgrades before sale and Justeen was able to accommodate and effectively coordinated with multiple vendors. We are so grateful for their help! read more

Elmer in servicing maintenance and technical issues is the best! Super professional and always efficient

Shout out to Angie Noda and the WPM team -- having lived 9 years in Santa Monica, we always felt appreciated as valued tenants, and safely supported by their team. I would also highlight during the Palisades fires in early 2025, WPM went above and beyond to communicate how to navigate the situation in real-time, including proactive sharing of open listings to help those affected. This was a very meaningful gesture during an impossibly challenging time. Would be thrilled to rent through WPM in the future! read more

This is "the" worst property management company "ever" to rent from. Do Not Do It! You WILL be Sorry ! This is an effort to protect the Prey! That's You! Let's begin ; if you have an onsite manager you can expect very little. You will need to set the bar LOW, Very Low. If you need maintenance? Eventually after enough complaining, your manager "might" address an issue. However, the manager must be "convinced" there "is" in fact an issue first.Don't be surprised with answers like... "well, it still works right?" (Yea, barely) If the manager "is" in fact convinced, an effort will be made to resolve any problem "by" the "manager" first to save company money, or boost a stipend. You shouldn't expect much..because you won't get much....remember.. set the bar Very Very low, and that way you won't be disappointed. Try to remain positive as the comedy of errors unfold before your eyes. Maybe document with video as "work" is conducted. I did. You will be able to share your experience with friends, family, neighbors, strangers even, and laugh about it. Laugh a lot... they can't charge you for that! However, If you're fortunate, very fortunate, maybe a "professional" will show up to resolve whatever maintenance issue you have that needs attention ***This will only occur if the job proves to be too cerebral. Be mindful of the plumbing. The first plumbing issue was free. Then the same problem occurred due to a shared drain line. I was told to take care of it myself. I paid a professional plumber. Yes, your neighbors share your drain line. It can be a bad thing if you are at the end of the line. This means if your neighbor does something stupid and "your" sink backs up...? Be prepared to pay for it. Trust me, your neighbors couldn't care less either. Be sure to document everything from your initial move-in to your move-out, should you unscrupulously decide to rent from them. When you come to your senses and finally had enough to move? They will not only take your ENTIRE deposit but also charge you for wear and tear Therefore, it is essential that you "hound" management about everything. Get everything fixed before you move or you will pay for something you shouldn't be. It's best to start that process before you give the ridiculous "60 day move out notice". (That's so these predators have some time to rent their property to another sucker without missing out on income) In other words, Do Not give them a heads up of your intention to move out. Get everything repaired first. Have them do what they are supposed to be doing. You Rent... maybe that's why you rent..?So "you" don't have to fix stuff all the time. Do you have time for that? Some other things to think about with any place are rent increases. Well, here in this fine state of California, property management or owners are allowed up to a 10% increase every year. Well, this company takes it up to just under the maximum. Think about that. Their explanation will be it's due to rising "maintenance costs and the market" . So Every Year Expect 10% increase for absolutely nothing ! Ask up front! Ask for it in writing. Not verbal. I'm locked in at 1.8 where I live now. No, they don't have any vacancies, in case you were wondering. That's not surprising is it? Seems people stay when treated with decency. Greedy Greedy they are. Oh, and in terms of value? Um, not so great. Shop!! You're all welcome to the exposed Truth. Find a nice place to enjoy... they're out there! read more

I was looking at a unit to rent and I find it sketchy that on the company email it has a "call our office with this link" at the bottom of each email and the link is to a Google docs form when I hovered my mouse over the link? Also the leasing agent I was talking to wouldn't email me from their personal company email like I requested they instead emailed me from a showmojo email read more

I've lived in the same building for over 12 years... Westside Property Management has taken over, and though I already liked the building and staff they have made it better. We have new washers / dryers with an app, so I never have to get quarters ever again, not to mention they are brand new so they work better. We've had EV chargers installed for people who might want an EV. And now our rent / maintenance requests can be submitted / monitored on a web portal. They've done a good job modernizing things so I'm quite pleased with it getting better. read more

I am a (now former) landlord and used WPM to manage my rental for 5 years. They are very equipped, organized, up-to-date and professional. Nothing is perfect, as for anything, but they are responsive and honest, which is very hard to find. I definitely recommend them. Thumbs up! read more

Westside Property Management has zero care for their properties and tenants. We have been living in one of their units for 6 years+ and I am still fighting to get things repaired. We had a carbon monoxide issue that could've killed us - the HVAC company said that there was negligence on so many levels and the heating unit should've been replaced before we moved in. If they work directly with property owners, they should educate them on how to properly manage and maintain their properties - provide suggestions, come assess the property from time to time, hire quality workers that can actually do the job. We recently had our trees trimmed and it was a total hack job. And to add insult to injury, the owner, Josh Barre, doesn't answer emails which is absolutely unprofessional. read more

I've been living at a property managed by them for over a year now, and honestly, this is one of the best property management companies I've dealt with. They're super responsive, really attentive, and always communicative. They actually listen and try to understand, which isn't something you always get. It's been a great experience overall, and I'd definitely recommend them. read more

These people are slumlords. All their properties are old and full of mold. My grandmother visited me from Italy and became ill while visiting. Turns out she has a respiratory infection that is related to mold exposure while staying with us. All the properties they manage need to be demolished but they keep taking money and making people sick. stay away and save your life. read more

Hi I have been a client for 10 years now. We just had the team re-list our townhome and they found us a renter in 2 weeks. We have been happy with their services. read more

I find it very odd for this company to have so many properties that their managing that are listed on Zillow and other rental sites, but no interaction with a potential tent, I'm searching for a place to rent and I want to inquire before scheduling a showing, the contact business phone numbers, No Answer just automated voice;RED FLAG, message the company through the rental app No Answer, Email the company twice No Answer. Is this a legit rental company or a SCAM!? read more

I am a land lord in Santa Monica and this company has been managing my building for 13 years and if you are in the need of a Mangment company I recommend them highly there are so much great things about them satisfied read more

My two roommates and I are tenants at one of Westside Property Management's properties. From our initial move-in there were a few wrinkles to iron out but nothing urgent. We have been in contact with Cassidy from the start and I cannot say enough positive things about how helpful she has been. She is very proactive on any requests and takes the time to follow up on things after they have been resolved. She is extremely professional and personable and had a huge impact on making our new move so smooth!!!! read more

Great property management. Bella especially went out of her way to assist with any concerns. Thanks for all you do!

My previous post was removed. Due to " commentary that reinforces stereotypes, makes light of physical or sexual violence, or otherwise includes unnecessarily graphic or offensive descriptions. For those of you that read my post, you are well aware that was not the case. I simply stated facts regarding my situation and experience. To summarize things, this property management company is unprofessional. Numerous calls have been made due to noise complaints and nothing is ever done. Bathtub was overflowing with feces and it took 3 days to get someone to respond and 2 different plumbers to finally show up and fix it. I would not recommend this company. read more

the owner Josh treats both his clients and his employees like family - as ethical as they come and I would absolutely recommend WPM to anybody needing prop management services. read more

I recently had the pleasure of working with Cassidy, who booked a turf cleaning appointment with us (BriteTurf LLC) for a tenant. She was professional, responsive, and made the process easy. She ensured that all the details were communicated clearly and made the scheduling seamless. It's clear she cares about the tenants. :) https://www.yelp.com/biz/brite-turf-newport-beach read more

To my fellow humans looking for an apartment run RUNAWAY for this place! I lived in 6610 .5 Brynhurst ave. that apartment complex is infested with rats it took about nine months to finally have some peace without any pest. at the end I broke my lease and they were very helpful with that but at the end of the day they should have been very accommodating especially since I never took further action in the conditions they were letting me live in. let's be real they didn't do me a favor I did them a favor. I even experienced someone getting killed in front of my apartment. the neighborhood is very dangerous I had no clue how dangerous that neighborhood really is until I live there. They charge me a cleaning fee which I know is standard. But, the way I kept the apartment I was shampooing carpet I would not keep food inside the apartment at all they should've waive that fee. read more

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Our family property has been taken care of by Westside Property Management since 2019. Previously, I had me and a family member took care of the property and it has been a hassle trying to work with the tenants and fix legitimate and illegitimate issues raised by them. Overall, I and even the tenants have been pleased with their services. Ever since we had WPM take care of our property, there has been less headaches for me and my family. I also asked the tenants how they like WPM as the property management and they all were pleased with the service so far. read more

they quickly fix issues in the building and are a friendly group to deal with. Reliable, dependable, professional

WPM just took over management of our building, and I couldn't be more pleased! I had a terrible leak in my kitchen sink that was flooding my whole kitchen whenever I tried to do the dishes. Put in a request for service using their online system, and a plumber came within 24 hours and got it all fixed up! They also repainted the building and cleaned all of the outside windows - first time in years I can see through them clearly! They've also been great about communication overall. 5 stars! read more

I was all set to sign the lease on an apartment with this despicable company, and the morning of the lease signing they contacted me saying that the rent advertised on Zillow, Craigslist and two other apartment rental sites was incorrect and that the new (correct) rent on the apartment was $400 higher than what was agreed upon. This was an illegal bait and switch scam! I couldn't believe they were pulling something like this on the day I was supposed to sign the lease. In the end I am glad that I didn't lease from them as I would never want to do business with such a disreputable company! read more

NEVER EVER RENT FROM THESE PEOPLE.... Seriously they do not care about you. No property managers answer the phone or emails you're on your own. read more

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Please pay attention to the one star reviews! My advice: if you rent from them, brush up on your landlord tenant law! Since they took over my building, I have experienced firsthand everything mentioned in the negative reviews: failure to give 24 hour notice to enter; unresponsive to maintenance requests; complete lack of communication; when they do say someone is coming, no shows. Our building has had to call the health department AND the gas/electric company on separate matters because of WPM's lack of response. Mind you, this is (or was) a nice building. Oh, and the part about them unlawfully keeping security deposits has also been true. Here's a hint, my friend sued them on this and won. If you know your rights and have the patience of a saint, you might be okay renting from them. read more

They're fine when you live there, but when you move out they'll take $400-$800 out of your security deposit for the routine cleaning and painting they do every time someone moves out. So as soon as you're gone, they have no shame in robbing you. read more