This review is for LaJoi, my Property Manager at one of the East Hollywood Properties. She's helped coordinate maintenance requests, assisted me when I locked myself out, and generally communicates with me and my fellow tenants with kindness and compassion. LaJoi makes living in this place amazing. Everyone should be so lucky to have such a great property manager and her bosses should give her all of the raises! read more

I have been living here for 14 years in my Apartment I really enjoyed my apartment, my good Neighbors and everything. Regarding service request, Jonathan the building Manager is the best. read more

My family moved to LA two years ago and found a lovely property in Hollywood. The place was perfect, the price was right, the staff was so helpful in getting us in quickly. And we've loved living here. Management is so responsive and helpful when we have a problem or question. The place is kept in great condition, and maintenance is fast and does great work. And our neighbors are pretty awesome, too. read more

I'm in an 8-unit building and appreciate how quickly maintenance repairs happen. The property manager is super local and easy to contact, which makes communication with management a lot smoother. Ceilings are thin, so I wish there was some retrofitting done to help with the overall sound. read more

Leaving a review for my building manager, Jonathan Gonzalez. We've lived at our apartment for a long time, and Jonathan was the best building manager I've ever had! He's super nice, responsive, and helpful. He always watched out for my sister and I, and was quick to respond, handle any issues, check camera footage, etc if we had any concerns. He's also offered to check on our unit when we were on a long vacation. read more

I cannot express how incredible grateful I am for Zuly's exceptional service and dedication to the community really shows. Her commitment to helping people and making them feel comfortable in their home and her willingness to make sure that all concerns are addressed in a timely matter shows that she truly cares about the community and takes pride in her work. 1000/10!!! read more

I lived in a Ben Leeds' apartment for 6 years, and Jonathan was a great property manager! He was always very responsive about any issues we had, and maintenance was usually able to come fix any issues right away. We went through a few property managers throughout our time in this unit, and Jonathan was definitely the best! read more

Horrible company to rent from. Rented from them for years and since the beginning it was horrible. They don't listen to your inquiries ever and decide to charge you for fees whenever they want and just add it to your monthly rent portal so you have no way but to pay it before the rent is due. They couldn't even have my building up to date with the proper up to date laws. read more

Miss Johvanna the apartment manager for my North Hollywood building might be the greatest thing since sliced bread!! She's been so helpful and attentive since my move in. Had plenty experience with horrible slum lords and this is far from that. A beautiful experience making my house a home. read more

This review is ONLY for property manager Jonathan. I live in a Mar Vista property and the mgr is responsive and attentive. He was very clear on move in procedure and answered all my questions promptly. Whenever I ran into an issue, he sorted out maintenance and follow up consistently read more

I greatly enjoyed my time at Ben Leeds Properties in Pasadena. The complex and community is well maintained. Any maintenance requests I had were taken care of promptly. Peter Holman, the property manager, is pleasant and puts an effort into taking care of this quiet community. Prices are more than reasonable too. I would have absolutely continued living here, but I ended up buying a house with my dad. Thanks Peter and Ben Leeds! read more

We really enjoy living at 5317 Denny Ave in N Hollywood. Our manager, Roxana, is attentive and professional. The online portal is efficient and requests are fulfilled in a very timely manner. We love where we live! read more

Property manager at 11900 Venice Blvd is very attentive. I locked myself out and he came within 30 mins. Shoutout to Jonathan! Great maintenance of the Property. Price is pretty hard to beat for the location. read more

Do not use this company they are price gouging during b The wild fires. They have raised the rent by more than 25% since the fires started. This is illegal!! read more

Peter H. Is still an awesome property manager, thankful for all his kind help! It makes living here great!

Like any relationship--because that's truly what it is--my time as a tenant at Ben Leeds Properties' property on Fountain Avenue had its ups and downs. That said, I'm giving both the management company and the building manager at 6201 five stars. Almost three months after moving out, I find myself reflecting on my time in the unit with real fondness. From the initial application process to the final move-out, Alex and the team consistently operated with integrity, fairness, and courtesy--and that goes a long way with me. read more

Just recently ended our stay with Ben Leeds. I can't believe it has been 4 years. We moved during the pandemic and we all know how hard it was to do a viewing at that time. They had the most personable property manager at that time, Erica, that made me feel comfortable. Very personable and enjoys talking about plants! Which I love too! They handled everything as needed. If there is a work order, they will schedule it for you! I love our service tech! It's always a happy greeting every time I see them in the property. The second manager, Hoover, is also nice! Didn't get to see him much but he took care of anything I need. He did his job and that's all that matters! Will notify you if there is anything going on at the property. As long as you're a resident who follows protocols, you're kind, know when to pay your rent, and mind your own business, it's a good time over here. I think you will have a hard time with ANYWHERE if you are the opposite of all those I mentioned. read more

Love the place I stay in. Reasonable and generally helpful on-site property management. Jennifer, who manages properties in the office though - is not very familiar with tenant/landlord law. Had to pull teeth and get my city's rent department involved after she informed me that the rent would be raised. It wasn't legal and of course Ben Leeds Property had to back down. Currently in another dispute where Jennifer doesn't know the law about maintenance. I always attach the laws to my correspondence but still it always takes several weeks of me following up repeatedly so someone else can tell her exactly what I've told her. She then gets annoyed and won't provide a timeline, saying things like, "we'll get to this when we can but it's not a priority." I spoke to Roxana who explained the dispute process and informed me they could resolve by Friday. Thanks to Roxana for professionalism. Genuinely wish there was better training and support for staff with knowledge gaps like this. It would be easier on both parties. read more

I was stupid and left my key in my apartment. Jonathan was able to get me back into my apartment same day. Amazing response time.

I had a great experience living here for the past year, Peter the property manager always was super attentive to any issue I had and always made sure that it was resolved as soon as possible read more

Jonathan is the best building manager. I don't know if I'd still be living in the same property if it weren't for all his help anytime it was needed. HE IS AWESOME. read more

Horrible experience trying to view a property! Reached out to schedule a time and was told by Roxanna to arrive @ 5:30p. Got there 5 mins early and waited out front until 5:35p before calling to see if we were still on. She casually says "I can give you access but I'm not giving anymore tours someone is dropping a deposit off today so it's not point". So why not be professional enough to cancel and not waste our time driving/waiting!? Left a bad impression so won't bother inquiring about other units. read more

A really good experience living at this location. Spent three years here and the manager Michael was always very helpful in all aspects! rent was very reasonable compared to other locations near the 20317 saticoy st location. Maintenance whenever was needed was made a priority and taken care of. The location is beautiful and close to stores. I was provided a parking spot which most location do not now a days and had on site laundry room. There's a nice pool that's accessible and perfect for the summer. It was a pretty quiet place which I really enjoyed the most. read more

So far no complaints. Unit clean and quick professional response time on repairs--maintenance team is reliable and very helpful!

I had a great experience using Ben Leeds properties. The process was easy and effortless.

Great property and amazing staff that's always smiling and willing to help with anything!

Ben Leeds Properties is so incredible! So kind and helpful. Amazing 1000% recommend!!!

I've honestly had such a great experience renting through Ben Leeds Properties. The team is super responsive and easy to work with and any time I needed maintenance they sent someone out really quickly to the property and everything got taken care of right away. Move out was smooth too and I got my full security deposit back with no issues. It's rare to find a management company that actually follows through and communicates well. read more

We've had such a great experience with our property manager, Peter Holman! From the moment we expressed interest in the apartment, he was extremely helpful, responsive, and kind. He has been quick to answer any questions we had, super attentive to detail, and genuinely went out of his way to make sure everything was ready and comfortable for us before we moved in. Thank you for making this transition so easy and positive! read more

I am not one to place reviews on Businesses but I see how important they are now a days. I live at one of ben leeds buildings and I am lucky to have one of their best managers, she's very attentive to our building/tenants. Their portal is extremely easy to navigate, work orders & rent payments are processed quick. I recommend Ben leeds. read more

Update for 2024 At least once a month the water is shut off for "repairs." Any plumbing work in any of the 26 units, and they turn off the water for all of us for most of the day. Now it's started with the electricity. Today was the second whole day with no power while their clowns work on the electricity. read more

This was my first time moving in quite some time and I went on tour for numerous properties. Ben Leeds Properties and specifically Peter Holman were by far the best experience that I had. Peter was extremely professional, patient and courteous in answering all my questions and concerns (I had many). The entire experience was great and made this new transition to my APT much easier for me and I really appreciated that. Clear and consistent communication with Peter and Ben Leeds Properties as well. Thanks! read more

Peter Holman, site manager for Ben Leeds Properties was thorough, friendly, and hugely efficient from first introduction to handing over the keys to my new happy place. If I could give 10 stars, I would. He deserves it. Great manager. read more

They are horrible. Worst onsite management and the main office has attitude and isn't helpful at all. Regret staying there. The first year was fine, second year we had a flood and they made it so difficult for us with a newborn and trying to be safe and healthy for her. They wanted us to stay in the apartment instead of putting us in a hotel, they said the fan was good enough. No, not for a newborn. The whole place was flooded. We got a room because of health and safety hazards. Took months to reimburse us after all of the promises. Also, if there's a blackout, they don't have emergency lights in the dark hallways to escape so be prepared. Yes, it's illegal but they have their own rules. Again, with a newborn it was extremely dangerous and scary so we ended up staying without power for 2 days. The apartments all around had backup lights for their hallways but 5050 Klump did not. Make sure to have flashlights in case. read more

Peter Holman was professional during move in experience! Prompt communication and attempted to help as much as possible

5 stars!!! Misti lee is the most helpful agent. Excellent customer service. If you're looking to rent Ben leads is the way to go!

Jonathan has been an incredible building manager for the last couple years I've been in my space with Ben Leeds! I've locked myself out, needed repairs and storage fixes, and everything in between and Jonathan has been the best with responding as well as making my life easier as a resident! Thank you Jonathan for your relentless care for the residents! You're an incredible building manager! read more

DO NOT RENT FROM THIS COMPANY. THEY WILL NICKEL AND DIME. HIDE FEES AND THEN TRY TO TRAP YOU AND STEAL YOUR MONEY. STORY TIME: My partner and I went to rent one of their properties. They informed us that a deposit of a month and a half were required to lock down the place. Being that we have been unsuccessful due to people putting in deposits before us we quickly paid the deposit with a cashiers check. This was on Oct. 14. Mind you the rent was listed for $2,275 per month. We asked if there were any additional fees and were told by Peter, the property manager, that there were none. As we were walking out, we were asking about the parking and that's when we were informed the parking space is an additional $50 per month. My partner and I still agreed that would be fine. We were told they needed the check to clear and took 4 days to state that it was cleared. (It's a cashiers check!) Anyways, since we were told on Thursday afternoon we had nothing set up to move over the weekend and my partners mom was in the hospital. We asked for the move in date to be the following Thursday (1 week from being told the check cleared) to allow us time to set up all their requirements of power and gas and rental insurance. Plus arrange a moving truck etc... When told ok to our move in date and showing up with everything requested. They tried breezing through the lease. As we were signing it became apparent more and more fees were being added. What started as a $2,275/month rent, escalated to a $2,390/month rent. At this point we wanted to review the lease by detail and were told we could not take a copy home to review. They were highly annoyed that I asked a moment to discuss with my partner. We would have never even put in an application on the place if the exact fees were disclosed upfront. Total bait and switch tactic. Now they have been holding out security deposit and wanting to keep a portion cause they said they took down the ad. They lied about the date the ad went down (stated it was the 14th when the deposit was provided, when really it was the 16th) because it specifically stated the date on Zillow. I honestly feel scammed and feel that I deserve a full reimbursement of the paid security deposit due to this deception. STAY AWAY FROM ANY OF THEIR PROPERTIES!!! read more

Ben Leeds Properties - Zillow listing taken down on 10/16 not 10/14. - Property Management Near Me - Los Angeles, California

I've been living in a Ben Leeds Property since 2016, and my experience has been a good one. Misti Lee is the current building manager of an apartment complex on Penn street in Pasadena. She has been great! I can see how things that need fixing get fixed right away and she is very responsive to all messages she receives. read more

Please run as fast as you can. I moved here when I was 9 months pregnant ready to have a baby. Signed my lease and reached out to the property manager to hand over my keys. When I called KEVIN he told me I can't get the keys ( discrimination) so I had to call the office and they demanded him to give me the keys. He's very stuck up and mean. The manager for the VALLEY Roxanne is very UNPROFESSIONAL and DISRESPECTFUL! She threatened to evict me because I told her she was very unprofessional!!! I felt very discriminated against on several different occasions! The apartments are over priced and RUN DOWN! Roaches in there! And the heater always smell as if it's burningggggggg. The city did an inspection and they basically tried to have us lie to them because they know the trouble they'll get in! Please do your research before moving here ! I am left TRAUMATIZED!!! Literally by these people read more