If you are looking for a new place and see this company listed as the management, run. They use AI, apps and outsource calling centers for all their communications. They even outsource yearly maintenance checks, but never list/repair any issues found. Constantly violate tenants rights, until you call them on it. Make it difficult to pay rent without incurring fees. Will only do the bare minimum in repairs, which inevitably leads to more repairs needed. They will take every opportunity to nickel and dime you for ANY municipal code costs and yearly rent increases. read more

LAPMG is an awful property management company. Slow response times, never answer phone calls, raises rent to the max every year, unable to fulfill basic requests and never returns security deposit in full even if you clean everything and nothing is damaged. If you see this company managing your complex/potential unit, turn the other way. Trust me. read more

This company are really strict but the fire employees for not cense . When you want communicate with them they never answer they give you the round around. read more

Worst company. I feel so bad for the maintenance workers because they're so kind! My apartment building has been manger-less for almost a year now. A homeless man runs around our building causing a huge disturbance. He literally wanders the night with a machete cutting down the plants/trees in the middle of the night. He pees all around the building and it's so filthy. He sleeps under our stairs from time to time also. If they gave us a manager maybe our building wouldn't look and smell like a dump. It truly sucks that we have to pay to live in filth. Our trash area is the most disgusting thing to walk through to throw out trash away. Homeless man has over taken that area multiple times. And lays his clothes all over the fence and walls surrounding the building. I hate that I have to write this review but it's been a year we haven't had a manager and the building NEEDS someone to care for it and make our quality of life better read more

SLUM LORDS! BEWARE! THEY FLOOD WITH FAKE POSITIVE REVIEWS. Their "customer service" is AI and outsourced. It's nearly impossible to reach anyone - when you do they are very unprofessional, uninformed and rude. Their app to make service requests is purposely not user friendly. They try to nickel & dime the tenants with fake fees. They spend little to no money on the property - letting issues pile up. They regularly enter the property without notice. They ignore service requests - even delete them without fulfilling. They constantly ignore tenants rights. The only positive, the workers they send to the property are professional, and do good work. read more

Hey guys I just want to say that this guys don't really care about your problems. And you will not get all of your security deposit back!!! I hope this info will help someone to avoid problems, sorry for any grammar mistakes. I am talking about apartment on Kenmore Ave They are so polite when you only start to work with them, but in the end your lease if you have any questions or you disagree with any charges and wanna security deposits back, they will say: "If you don't like something you can sue us!" And hanging up! Because it easy to talk like this with young foreigner! When it was problems with BEDBUGS in all apartments, they made a lot of tricks like you need to be at home to wait for disinfection. It's only your problem! They told me that my brand new leather sofa is infected and I need to throw it away. I said fine. I bought a new mattress because of this problem. And it's no compensation. They can call you to say that they don't like when sometimes you have a guests. But they are don't care that in some of the apartments lives more than 10 people who speaks English even worst then me! Because it's their friends or they are from the same community. When the water flowing from the bottom of the toilet and you call to the office, they fixed the problem 5 days later only and charge me for 200$ for this. They always gonna say it's your mistake! No redound no nothing When I ask to fix the door, because it was hard to open it, people came and fixed the problem but made a holes in a door by screws and nobody care about it. When the ceiling is crushing, because of cheapest paint and you ask manager to help they say "don't worry about it" nobody will make it for you, you will live in apartment with holes in a ceiling. Looks terrible trust me. When you ask " Is the security deposits is refundable ?" That say yes, but be sure nobody will give you your money back. They do the cheapest repair in the apartment and of course everything is crushing so fast. They are gonna do repair for your cost - be sure! When you asking "Do I need to paint?" They say "Noo, you don't need, just repair the holes from TV because we charge people for this" And did it. But anyways, they charged 650$ for paint. You know- this humans greed has no limits! The main door works not good, nobody control it and random people coming to get your clothes from laundry or wash their clothes . Yes they have no camera in laundry. Near the trash cans always someone seating and smoking or using drugs, they are don't care. They have camera there but only to say something to you, for some reason! They are so polite when you only start to work with them, but in the end your lease if you have any questions or you disagree with any charges and wanna security deposits back, they will say: "If you don't like something you can sue us!" And hanging up! Because it easy to talk like this with young foreigner! One star it still a point- not that hard to move and it's cheap option for new people one. Thanks for that. God bless read more

The gentleman who came to paint did an excellent job. very thorough. Thank you very much.

note: they bribe tenants with Amazon gift cards to leave a review so take all 5 star reviews with a grain of salt. absolutely PATHETIC when it comes to timely repairs and maintenance. I have had several urgent repairs that take weeks to be completed including a garage door trapping my car and preventing me from getting to work, and now a broken door preventing packages from being delivered the week before christmas. They have no system to effectively triage maintenance so an unlivable/untenable maintenance issue is the same as a leaky faucet to them. There is no direct contact property manager, and they use a complex opaque maintenance request system which makes it impossible to get any info on the status of your repair. Good luck getting a follow up from anyone other than the third party repairman that they settle on after weeks. It seems their only function is to be a middleman to delay and deflect blame from the cheap building owners who don't approve repairs and live in another country. we cannot receive gifts purchased for others the week before christmas because they won't fix the buzzer/building intercom/ front door entrance system! Fix this now!!!! read more

Scam Artists and good ones. They say the best way to scam or lie to someone is by including a small amount of truth. This company might seem legitimate but they are not. Firstly they are not accredited with the Better Business Bureau. I also had my friend who works in law look them up on the secretary of states website and the only business she found called LA Properties Management group had their license terminated. These are red flags out of the gate. Here is my experience, I scheduled a tour on Zillow they were verified and it seemed normal, scheduled a viewing through a portal, met with someone who works for them that opened the door to the unit. I asked if anyone had applied he said "one woman but she withdrew", I assumed maybe she found better. I applied, normal application, normal 35 dollar fee, the application process normal - the red flags with the application, the only "person" I was interfacing with on email was called 'Leasing Office' didn't disclose who they are also the "Leasing Office" said I only had 24 hours to get my previous landlords to verify rental history, why should I have to do their job I provided their information I'm assuming they ran a background check with that app fee? I get the verification from my old landlord rushed to them, later receiving an email that is a copy/paste "Congratulations! You are approved" I read through this email they said I will not receive a lease until I fork over a cash deposit and it must be done in 24 hours or less and I will need to send the cashier check via overnight fedex or bring it directly to their office in less than 24 hours. I'm a fan of always knowing what you are signing up for and the pressure and urgency they put on you is also a red flag. Do not pay their application fee and apply or work with them if you are a prospective tenant and fall for this SCAM do not work with them if you are a building owner/landlord. Several building owners have complained about their terrible management on facebook reviews and after reading their google reviews I learned they are all fake as well. The facebook reviews also mentioned bed bugs in units, water being shut off for 3 days, taking deposits and not handing over keys, taking deposits even if a place is spotless, their management team taking some feral kittens and drowning them as "extermination" and I mean I'm just a regular normal plane jane person I'm from Los Angeles too like so reading this was so just crazy to me all this horrible stuff. Even a couple that paid the deposit to see the lease, gave 30 days notice at their former unit and then they get the lease and it says they have to pay half of their term in full like 16,000 dollars in cashier's checks they were requesting so they ended up in a terrible situation. Be vigilant out there people companies like this arent totally fake anymore they can sort of exist or even have a brick-and-mortar or agents but will cut corners in every way to rip you off. Some people did end up with leases and the listings not totally fake but why play with fire with companies that will not give you a lease to look at before taking your hard-earned money? read more

HUGE shoutout to the entire team at LA Property Management Group, especially their maintenance department, for successfully completing a recent issue with my garage door. The maintenance crew is extremely professional, who worked around-the-clock to resolve the issue. I created a work order on a Monday and they were on-the-scene the next day, less than 24 hours I might add. I highly recommend LAPMG for those looking to rent apartments, and am thankful for their maintenance team for always going above and beyond. Thanks everyone, I am very appreciative!! read more

Be wary of going through LAPMG... they initially tried to ask us to pay 6 months of rent up front and a co-signer. When we declined to do so and mentioned that we knew cash up front would be valuable considering the owners had just renovated their tune changed quickly. Next they requested we drop off $16,000 worth of cashiers checks in 24 hours BEFORE we had even seen or signed a lease. When we informed them we had an ESA with the proper documentation and declined to give them cashiers checks before seeing a lease they emailed us on a Saturday morning saying that they were pulling our approval. We've already put in our 30 days notice on our current place Incredibly unprofessional and possibly illegal. Unfortunately I'm not sure I can prove it's due to the ESA but this will come back to bite them. read more

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Ever since we moved here along with my wife, it has been great. The apartment is so beautiful, spacious and well taken care of. The price is fair as well and we don't see ourselves moving away a from here for a good while. read more

Alex fixed a leaky faucet in my kitchen. He always responds fast and does an excellent job. He is also friendly. David G read more

I always get excellent service from this management company. They are quick to respond to my maintenance requests. The workers always leave my apartment cleaned up after they complete the job. The website is easy to navigate and enter my maintenance requests. 5 star all the way!!! read more

They allow an 80 year old landlord to harass and try to intimidate their tenants. You can be in the pool and will be watched, you can be in the garage and be watched, etc it's ridiculous! Excessive emails, and excessive rules! Prepare for your guests to be questioned as to why they are there and "not allowed" to come in using the side gate which is absurd. Laundry machines are always broken, no service in or around residence unless you're connected to WiFi, infested with ants and other bugs during summer. This place is ran like a prison and looks like it to! Do better with management on 17740 Scherzinger ln- Love how my previous review was deleted read more

I have to give these two gentlemen's a 5 star on helped us with our HVAC problems. We've been living in our apartment less than a year and our AC has given up on us 3 times. I wish i remembered the first guy that came out twice to help us twice. But the third time, Fernando came out and helped and he was awesome as well. He did let us know our motor was bad and had to replace it. He was in and out within the hour. I give these 2 men props because it's been 100+ degrees outside and they're working fast to help us out. read more

Everything about this property Management is a scam !!! They'll find every single and possible excuse to keep your money from the security deposit !! I've lived there for 11 years and they kept almost all my money !!! It's so hard to even speak to a supervisor. They'll take your money in an instant but took them almost 3 week to give me a couple of hundred dollars back . Want to talk to a Manager . It's like if you want to speak to our president . A bunch of thieves. read more

My outlets stopped working in the middle of this summer heat. The next day an electrician was at my door. I received a call prior to them coming out. Electrician value of working was efficient, professional, and polite. Communicating the entire time. Everything is back to normal and working great. He noticed there was some modifying that needed to happen and he made it happen. read more

My neighbors currently have a serious plumbing problem due to bad work that was done prior. My water stuff is connected with theirs and we had to shut off *all* of our water to prevent their bathroom from flooding. It has now been 48 HOURS and we have not been able to get a response by phone, email, or web portal. My poor neighbors had to pay out of pocket to have someone come and assess (which is how we know that it's a bad problem that will cost a lot to fix). 48 hours with no water during a pandemic. It's nearing the end of the day so I'm sure we won't hear from anyone until at least tomorrow. Classic LAPMG. :))) read more

Los Angeles Property Management Group - Property Management Near Me - Studio City, California

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We have had very few issues until recently. My wife and I have had issues with our Air Conditioning for close to 3 months now. On May 5th workers determined that there was a leak and they pressurized the leak. The workers informed maintenance of the issue, but management hasn't approved the work order. It has been a month. It is currently 85 degrees in my apartment and both my wife and I work from home. I have called and filled out maintenance requests multiple times a week for the last couple of weeks. All they have to do is approve the work to be done. read more

Our buildings just been brought under this property management group. So far have had a few issues that have come up and they've been on top of sending out quality technician's in a timely manner. So far so good, happy to be brought under their umbrella. Keep up the great work! read more

Company is non responsive. I lived w/o heat for 3 months. Had fly infestation all summer and company did nothing until I threatened legal action . Took months to resolve. Multiple managers left the company. Now an interim manager started , made errors on my account and nobody reachable. They do not communicate except via an automated system. Have filed a formal complaint with BBB. They are the worst , most disreputable company I have ever dealt with. Property owner stated they are awful and trying to dump them. Only signed on because they were cheap. Also , property has now code violations that LAPMG caused by failing to maintain property. read more

Quiet apartment building. Maintenance took care of any and all issues in one swoop.

We have lived in our apt for over seven years and rarely have any maintenance issues. One day and of course just days before a long holiday weekend our microwave died on us. We use it daily and it's a strong necessity in our household. The management team was on it! We put in a work order request they had someone in the next day to measure and custom order it. They even expedited it so we wouldn't have to be without it for too long. All in all the process took less than a week. The service was fast and professional. Thank you! We love our new microwave. read more

Los Angeles Property Management Group - Installing the new microwave - Property Management Near Me - Studio City, California

I'm a former landlord who hired LAPMG to manage our rental property. It's interesting reading the reviews from tenants because you might think from those reviews that LAPMG tends to side with landlords. In my experience however, when a question arose, they were very quick to make it the landlord's problem since, for them, it was the easiest way to resolve the situation. We were frustrated numerous times through the years regarding this sort of issue. During our most recent final inspection, they sloppily missed several problem areas including the fact that the tenant had taken our washer and dryer. They took no responsibility for that mistake and instead told us to sue the tenant. If you are hoping for a team that "has your back", consider looking elsewhere. read more

Worst management service ever! Terrible people! Was charged $400 for a missing spring in a window! Stay far away!

Updating this review years later to say this 5 star review was bribed by LAPMG. Be wary of this company as they will never communicate with you, write back emails or return phone messages. At the time of writing this, I've moved out of the unit they were managing. Now 6 weeks later they have not returned my security deposit or overpaid rent. They have broken the terms of my lease. Do not do business with them. Would be 0 stars if I could. read more

Los Angeles Property Management Group - Bribed email for fake reviews - Property Management Near Me - Studio City, California

I would strongly advise anyone considering renting from Los Angeles Property Management to look elsewhere. This is the most intense lease you will ever sign. There were many red flags in the lease including many unusual stipulations about your security deposit (paint lasting for only 2 years, mandatory carpet cleaning fee...etc) and also protocols for any late rent payments (automatic fees and required certified payments for the indefinite future if one payment is late). We found our unit during the height of covid and they were offering a very competitive price and we were itching to get out of our other unit at the time so we decided to just sign the lease and felt that the cheap rent would offset our concerns. We had many many issues with LAPMG including: -One late payment (only 1 day) because of a bank error that was at no fault of ours. A transfer didn't go through as scheduled. LAPMG was very very rude to us and insisted that we make Certified Payments for the remainder of our lease (this was something they included in the lease documents, but we still found it suprising). Absolutely ridiculous considering this was at no fault of ours. Fortunately we're not in the financial situation of living paycheck to paycheck, but had we been this would have put undue burden on a renter and likely spiral them into further fees. LAPMG was not amicable when speaking with us only telling us "you know what you signed". THIS WAS NOT OUR FAULT, IT WAS A BANK ERROR. -A retrofit was scheduled for our building only a few months after we moved in, and we confirmed multiple times if the building was up to code before we signed the lease. We were LIED TO and had no choice but to comply with the retrofit. They were also NOT helpful with making sure that all the tenant concerns were addressed with the retrofit and provided no helpful information. -We had touch up paint taken out of our security deposit even though we moved out before the 2 year mark (paint was only required after 2 years according to our lease). This is unheard of. No other companies take touch up paint out of security deposits. We also had a $360 carpet cleaning fee deducted. The going rate is like $200. Abhorrent Not giving 1 star because our onsite manager was lovely and LAPMG is generally quick to resolve maintenance issues. Bottom line, they do not care about you as a renter and they will squeeze every last penny out of you that they possibly can. Your home should feel like a home, and an LAPMG building is no home to anyone. read more

I have a been a tenant in an LAPMG managed residence for 3+ years. While I can't speak much about how they work with ownership, I can tell you that anytime I need ANYTHING maintenance related at my home, they are extremely fast to get the job done. Their technicians are always kind, professional, and very knowledgable about the work they do. I mean, these guys are jacks of all trades! One tech will handle multiple issues, and will handle them well to completion. I'm always impressed with the maintenance techs who service the needs of our unit. If there isn't a tech who can handle the job, LAPMG will immediately contact a third party service to solve the problem. Ironically, the third party technicians are never as kind, professional, nor as talented as the LAPMG techs. Says a lot about this company and how well they train their staff. In addition, LAPMG offers a simple and easy resident portal website to go on to pay your rent, with a bank account or credit card, and an easy system to report any maintenance related issues. It is super streamlined and simple to use, and makes the process of renting a home very easy. I am throughly pleased with renting an LAPMG managed property, and if I was an owner, would certainly hire them to manage my rental property. read more

I've been living in my building for 10 years now and I've felt this building takes cares of there tenants. If I have a problem Raul and Ramona are quick to get the issue resolved. I am really happy with the maintenance. read more

These recent review are such BS I will be reporting them to Yelp on how they "BRIBE TENANTS" with a suppose "AMAZON" gift card if you write a glorious review on YELP or GOOGLE About their service (lies) ... their bait is that the reason why they are sending you a suppose "GIFT CARD" somewhere when you had a maintenance work order you gave them a 5 stars -----Haha what a joke & a lie I have never ever In my life ever given this low budget management company a 5 stars on -ANYTHING!!!!! They are straight bribing tenants so sad----it's the owners son sending this bogus tactic emails out-----these people don't care about you remember that--- stop lying on here and to others that they are the best out there---nothing but lies, they steal your deposits and they don't know their laws PERIOD--!!!!!! WAKE UP LOS ANGELES---PICTURE BELOW--- read more

Los Angeles Property Management Group - The bribe email from LAPMG- - Property Management Near Me - Studio City, California

Last weekend, I requested service to fix an improperly draining sink. Our property manager Zarin Sadegh contacted me as soon as possible to work out a schedule convenient to me for the technician to come and perform the work. The work was performed quickly and cleanly, to my satisfaction. Keep up the good work! read more

I don't usually post reviews but I had to give a lot of credit to the team that helped me out during the COVID-19 pandemic. I unfortunately lost my job due to Coronavirus and because of that, I had to relocate quickly which means I had to deal with the struggles of moving and informing my property manager. Eddie, one of the Property Supervisors, was incredibly understanding and helpful. He made sure that I was heard and informed from the first call until the date of final inspection. He even went above and beyond to check in with me to make sure there weren't any loose ends. Eddie's one of the good ones. In a time like this, I was really happy to know I picked home with a management company that was willing to help while I was down. Thanks everyone! read more

I have never in my life been so put off and just upset about anything so egregious. Tuck in and sit tight for this roller coaster ride. I was living at one of LAPMG's properties during February '20 - August '20. Since then, my roommate and I had seemingly had issues almost every single month. The biggest problem being BLACK MOLD that had taken over a week to resolve (mind you - this issue had been present for months). We didn't complain that we didn't receive a prorated rate for the days we were unable to inhabit the apartment we pay for and now work out of due to COVID. We ran with the punches, and the amazing maintenance team (not including Mike) semi-fixed the issue. Since the mold issue, we dealt with cracks appearing in our walls, broken faucets, unannounced inspections, unexplained charges, and the second reason I am writing this review, BUGS. We had termites literally flying in our living room that we reported 6/12 and they hadn't gotten back to me. I do not mess with any kind of bug - not ladybugs, butterflies, or snails - nothing. So after dealing with a litany of issues we took a look at our rental agreement and see that due to the time in which it took them to fix the mold AND that they did not try and accommodate us, they are in breach of the agreed-upon lease. This is where I, my roommate, and my mother have been trying to contact this management company for answers - help, anything, and we get James D. who is a supervisor, but apparently not my property manager so it's "not his problem". However, our correspondence didn't start out that way. James was trying to be helpful by stepping in and readying us for Claudia's (the actual property manager) response to our issue, but he ended up aggravating the situation to the point where I am now writing this review. James was so incredibly unprofessional in his handling of these issues in Claudia's stead that I am done and will not be recommending anyone move into any apartment managed by this group. He happened to answer the phone when we called in - he asked for the property's address in which we were calling in about, and at this point should have let me know "Oh, I see this is actually Claudia's property. What I can do for you is give you her email address, and have you email her and call when she's back in the office". Instead what I got was an argument over the lease we poured over and knew back to front. He essentially blamed us for moving to the area and asked "what'd you expect living in the jungles". I stopped writing this review a year ago but decided to begin again because we haven't got our security deposit back as they claim my old roommate owed rent for the month of March + they used the remainder of the deposit on damages to the apartment. When we asked for a break down of these charges, and explanation of the owed rent we were told my roommate didn't give proper notice to vacate and thus owed rent fir March, which is false. After all of the issues I've listed above, I'd run away from any property managed by these people. It's not worth it, you have other options. read more

I currently live in a unit managed by LA Property Management Group. I submitted a maintenance ticket July 6th, 2021 to have the fan in our microwave (above our stove) to be repaired as it doesn't function properly and causes smoke and grease to be in excess in our kitchen. Our property management company sent a technician to check it out on July 20th, and at the end of the appointment, the technician told me that I had no action and that he would report that I needed a replacement fan in the microwaves stove unit, or a whole new microwave with fan. I have submitted additional tickets and called the office for follow up and status updates. I was only able to connect with someone once, and was told that they would try to get an update from the technician who visited in July and would then update my ticket when they heard back. I shouldn't call back but to keep checking my portal for updates. It has been a month since my calling the maintenance team, and almost 5 months since my original ticket submission. read more

Do not be fooled by the initial nicety's. This is a horrible management company who hires inept on site managers. I have lived at this property for 4 years, auto debited rent paid on time every month, and the quality of care of the property has progressively gone downhill. During the pandemic my toilet overflowed, it took the onsite manager THREE DAYS to contact a plumber. Feces were setting into the carpet and padding but they did not care, in fact I was told they do not pay for carpet cleaning! I did not ask them to! I took care of it myself. The carpet is rippling and coming apart but they could not care less about the current tenants, they are upgrading the 4 of 16 empty units! I reported them to the county, photo provided, but they ignored the 11/03/2021 repair by date so I reported them again. They sent out a very nice man who told me they were going to STRETCH THE CARPET and had no plans to replace the damaged carpet from the overflow! He also said they are waiting for me to move! I AM NOT MOVING! I love my apartment, the actual apartment and have no plans to move for at least 10 years! During the pandemic when people were leaving like flies they asked me to sign an 18 month lease, which I did to be a good tenant. I only complain about real problems. Which since the new on site manager seem to have quadrupled due to lack of care. I offered to pay the full price to recarpet! They said I did not have to pay, then I offered to pay half in April when the toilet overflowed. They said they would probably replace it in a few months and I did not have to pay. When I emailed again they told me I would get a response in 24-48 hours ~ nothing! Then a response that NO nothing would be done. If I was an owner and a good tenant offered to pay to carpet why say no? As for other 5 star reviews, do not be fooled. When you are happy they email you to bribe you with $25 gift cards for leaving Google and Yelp reviews! Yep that is true! See the attached email photo. I had two major surgeries in August, wasps which I am highly allergic to were invading the building, the carpet started to fall apart as well as several other problems. When I emailed the onsite manager he did not take care of anything but kept cancelling my maintenance requests. When I told him I was reporting them to the county he responded..."AWESOME". When you live in a premium area paying premium rent you expect a little bit more than rude responses. The trash cans have been overflowing with remodeling trash for weeks. When you ask them to have them emptied so tenants have a place for their trash you are met with lies that it was taken the day before?! If you are an owner I would look elsewhere if you want happy tenants who will stay. I will send you copies of all emails if you want to see how they really treat tenants! read more

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Renting through LAPMG was a never ending nightmare. This review is specifically for 4226 Stillwell Ave Apt #7. Soon after I moved in, I discovered that there was an ongoing cockroach infestation. Though LAPMG had pest control treat my apartment at my request (no less than seven times over the course of the year) the problem persisted and got even worse over time. At one point I was living with the pest control residue and dust all over the middle of my kitchen floor. I'm pretty sure this is illegal as when I finally sent them photos of all the roaches and living conditions I had to deal with, they had the pest control company clean it up right away. They also had the pest control company try to gaslight me by having them tell me how lucky I am to even have a manager who is having pest treatments done. Mind you it's legally required for landlords to do this in CA if you didn't cause the problem, so no, I was not going to be super grateful that they were just doing their job. Pest issues aside, it is nearly impossible to reach anyone here. Their phone directory is purposely a labyrinth, and you're lucky if they even respond to your email. Now, after moving out, I had to fight to get my security deposit back. They took over the over the legally allotted 21 day period to send me anything, and when I finally received a check (for over $1000 less than my security deposit) there was no other documentation or explanation of the deductions, which again, is illegal. I had to email them for an explanation and then had to fight to get more of my deposit back, as they were trying to charge me for preexisting damage to an appliance. Luckily I had photo and video proof as well as a signed move in checklist, so they sent me that portion of my deposit back. My recommendation for anyone suffering through a lease with them is to keep documentation of every interaction, keep photo / video proof. They will definitely try to rip you off. I'm attaching photos of what I had to deal with in the hopes no one else has to do the same. I moved out in June 2021 and they're already trying to rent the unit out again. If a year of pest control hasn't resolved the problem, another month isn't going to do the trick. read more

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LA Property Management Group managed my 4-unit apartment building. Generally, they were OK. But they were often slow to respond or react. They had a problem with frequent changes in managers assigned to my account. Previous managers apparently did not leave good notes for their successors. Simple things often were the hardest to get them to do. Example: in February 2024 I asked them to plant a bush in the front of the building. They did nothing from the time of my request to the time I sold the building on June 28, 2024. read more

Ever since they bought the building I've lived in things have gone down hill. I had a leak in my ceiling, the first starting in November of 2019. Maintenance came out and cut a hole in the ceiling, covered it in a tarp and left saying they needed to seal the roof. They never came back, never fixed the roof. I called and put in maintenance requests, emailed, left messages and never once got anyone to call me back. This lasted the entire year of 2020. A giant crack formed in my ceiling and more leaks and damage. Finally another worker came out in February of 2021. Cut another giant hole in my ceiling and said it looked like the roof was bowing and they couldn't fix it. Covered it with a tarp and left saying they'd have someone out to fix the roof. No one ever showed up, I called, put in maintenance requests, emailed. No Answer. I finally had to contact a city inspector and file a claim in March 2021. They were able to escalate the issue with the management company so that finally April 26th of 2021 the holes were patched in my ceiling. There are other issues. Apartments have sat empty for over year, no on site manager. I can only assume they are letting the place fall apart so we all move out and they can tear it down. Workers are always great when you can get one out and somehow the landscapers still come by. read more

BEWARE OF MAINTENANCE ISSUES!!!!! I'm a new tenant, moved in a month ago, and already appalled! (10201 Woodbine st. Los Angeles 90034) We signed a lease prior to the completion of the unit's remodel. This was a mistake, especially since the rent reflects a recently remodeled unit! We were optimistic on this management company, due to other positive reviews. Again, this was a mistake! Terrible response and communication from maintenance department. I have yet to experience any two-way communication with them. I have reported issues, only to have the wrong repair tech show. I've never been asked my availability for setting an appointment. Appointment times have only been dictated, even after putting my available times on the app. This causes issues with my work schedule, and I have verbalized as much to them. Maintenance issues seem to be surrounding our maintenance coordinator Gina. She has never replied to a single email or text. This makes me think the provided email address on our welcome letter is incorrect: Gina@lapmg.com. I recommend updating your welcome letters or finding employees who can use email/text. More specifically, I'm currently(as in right this minute) waiting for the plumber to show and repair a leak. I was sent a text from Gina yesterday confirming they would be here between 8am and noon today. It's now 4pm and I have been unable to find out where the repair person is. I have text, emailed, and called(left a VM) with no response. I understand things happen and people need to reschedule. However, I'm not okay with no-call no-shows, especially when I stayed home from work to make the appointment. I do not work from home. In a last ditch effort to reach someone, I created a new maintenance request. It detailed the no show employee and contained my cell. What I requested was communication explaining what happened. This maintenance request was promptly canceled by them, with no communication. I created another request and, again the same thing happened. As mentioned above, they have regularly sent the wrong repair technicians out. i.e. When it is a plumbing issue they send an appliance tech and vice versa. This only adds to the frustration when missing work to get repairs done, meaning I need to miss another day of work for the rescheduled date. This continues to happen even after making an effort, to be very specific on our maintenance issues. Maybe this is just one employee but, my overall experience is to avoid the property manager at all costs. Potential new tenants be warned! read more

Los Angeles Property Management Group - Poor communication! - Property Management Near Me - Studio City, California