I am member of Perfect workout and I want to tell you the biggest asset you have is Courtney. I…read morewitnessed her giving aid to some one that has fallen . She acted in compassion and also took charge of the situation while waiting for the ambulance. Everytime I see her she greets with a smile Courtney is the face of Perfect Workout and a huge asset to the gym. Again Courtney you are wonderful and you rock that gym!!!!!

When my husband and I walk into Perfect Workout every day we are always greeted by Courtney with a…read moresmile. The gym is so clean and the machine are always clean. We have met so many people and see a lot of our friends which is great. Courtney always tells us to have a nice day and she is always smiling. I love this place and recommend it to anybody who is looking for a place to workout.

Two things brought me to this gym while traveling in the area: First, they had day passes that were…read morenice so I could go a few days in a row without having to buy a month or year pass. Second, they have lots of different sizes and shapes of heavy things that they let you pick up and put back down again. I like to pick up heavy things and put them back down again, so this worked out quite well. Friendly, helpful guy running the front and tons of machines and free weights inside. I didn't use anything else, just the gym, but it was great!

Really great gym. They have all kinds of unique and useful equipment. And they have a patio to…read moreworkout on when it's nice outside! Really cool place, owners dogs are even chillin there and are sweet. Would love to workout here more and recommended for serious & new weightlifters.

Try to cancel membership they you wanna charge for an extra month for no reason at the beginning of…read morethe month and then you have your main account and your backup payment method and they refuse to charge it and end up giving you a $20 late fee and on top of that they don't even wanna help you take that charge off for their system not doing it and you try to call corporate. They say just call your local location and they say well too bad the places nice looking inside and mildly clean but after this experience, I'll never recommend anybody to planet fitness

Nice gym, clean! the equipment is easy to use they have tanning beds and message chairs and hydro…read moremessage beds for after your workout. Everyone is chill never felt uncomfortable or like I didn't belong. I'm not super great in shape so I get self conscious, but I've never had a problem. You get a buddy pass with your membership and I like bringing my daughter she's a young adult. I just like how easy it is to use everything and someone is always available if you have any questions

If you want to cancel your membership they won't let you! And you will have to call your bank and…read morehave it fixed that way and be prepared for them to harass the living hell out of you!!!!! Do not recommend going here at all and what they don't tell you is all the hidden fees they charge

This post is long, however I feel it may be helpful when deciding on joining this gym or not. If I…read morecould give one star I would but I cannot. Coming up on seven months now. To start off, I was a member at the Kannapolis gym. I could not figure out how to get my card to work for me to scan in and asked an employee about it. They told me I could switch over to their gym (Hickory) with no problem. Stupidly, I agreed. I inquired about cancelling the one in Kannapolis and John, the GM or Assistant GM, said he would take care of it for me. I also asked about the rate fee charge as I had already paid it for the Kannapolis. He again told me he would take care of it and I wouldn't have to pay it twice. Fast forward a month and I get charged for my membership in Kannapolis. I did not have my card on me, so I did not have it added for the auto draft at this time. I call John and ask him what's going on. He told me he had canceled my membership so I asked him why they charged me anyway. He did not have an answer. I had to call the Kannapolis location and cancel my membership and they took care of it immediately. I asked John if I would be charged for that month since they were supposed to cancel it for me and he said no. I then receive an email saying I owe the gym $70 for my rate fee and the month membership. Reminder I did not have a card on file so they could not pull money. I go to the gym and another employee assists me. I explain to him the issue and he waived the charges for me. I have worked at a Workout Anytime before and knew of a card was put on file, money owed would be drafted. To make sure this didn't happen, I asked the employee if I could wait to put my card on file to make sure the charges were in fact waived. He said absolutely. I then run into money trouble and call to ask if they would freeze my account for this month because I could not afford it. John told me since I was such a dedicated member they would give me that month for free. obviously I was grateful and agreed. I put my card on file after talking with John. I then received another email saying I now owe the gym $120. This charge included the previous month, the current month, the rate fee, and a $20 late fee charge. It pulled all of that in my account and left me with less than $1 to my name. I called John and told him what happened and he said he would refund my money to me. Two weeks pass and I have yet to see anything go into my account. I call the Workout Anytime member line and ask if a refund has been issued for my account. The lady told me no. So I call John again and let him know what she said. He told me he did put the refund through and said he would call to do it again. Another two weeks or so pass and I haven't received my refund. I again call the member line and ask about it again. She tells me it has not been issued and I am not authorized to issue a refund, completely understandable. I call John again and tell him once more. H seals he would take care of it. At this point, I'm furious. Another month goes by and I have YET to get my refund of $120. I call John and ask him what the hold up is. He said that they were unable to put the refund back on the card and will have to mail a check. I ask why it was easy for them to take the money, but they can't put it back on the card. He did not have an answer. Seven months later and still no refund. At this point, there's no point to fight and try to get it. But I feel this is important to share in case anyone has had this issue before or is thinking about joining this gym.

I am finishing up on my 9th week at Phoenix Physical Training & OMG y'all, he is awesome…read more I meet with Jesse 3 days a week, 30 min sessions. He is working with me to rehabilitate & strengthen my body from a spinal cord injury & my latest back surgery. After 2 weeks, my family & friends were already seeing a big difference in my walking & activity level. The 4th week I was able to do 2 Walmart trips with my son. Y'all, I haven't been in a store since the later part of 2017. I suffer from lots of nerve damage, both active & chronic. My legs randomly give out on me causing falls. Public places were not an option for me until now. I am even confident now enough to run a few errands on my own. This is huge for me. Anyone who suffers from anything knows the toll it takes on you not just physically, but mentally as well. So just getting out can cause anxiety. Now I'm getting out 3 days a week going to a safe place that's helping me get better. A win-win for me for sure. Jesse is one of the most comfortable trainers/therapist that I have ever worked with. He is so patient & encouraging. I was going to one of the local popular physical therapy places for awhile & I wasn't comfortable. The girls there were great, but it was all out in the open & always lots of people around. No privacy. I dreaded going each time. Another issue I had with them was scheduling. By the time my insurance would approve sessions, this place wasn't able to accommodate them all in-in the time they had to be used by. I was missing out on a lot of therapy sometimes not able to get in for 2 wks. For some reason they wouldn't pre-schedule my visits. It was very frustrating & stressful. I Phoenix Physical Training for anyone either in my situation or just wanting help to get healthy & fit. I can not stress enough how good he is & how comfortable he is to work with. He really cares & is very passionate about helping others. I look forward to our sessions & can't wait to see where I'll be at physically in another 9 wks. I am so excited for my progress & forever grateful to Jesse for bringing me this far so quickly. Thank you.

From the owner: Phoenix Physical Training specializes in weight loss and strength training. Phoenix Physical…read moreTraining offers general gym memberships, traditional personal training (in-person), hybrid personal training (online/in-person), and small group training in the form of fitness boot camps, weight loss programs, and strength training programs. Phoenix Physical Training seeks to become a beacon of health, wellness, and leadership within the community. We create a customer experience that will take everyone through their fitness journeys and to their goals.

Darn it! Why does this studio have to be so far away from where I live! Either way it's worth the…read moreTrek! Great vibe, awesome teachers, beautiful space!

Best gym in the world! Join today! 10/10 recommend! The coaches are amazing and every gym session…read moreis unique.

Coaches are awesome and very welcoming. I moved here two years ago and didn't know anyone at all…read moreuntil I joined and made friends. Great gym and community! Thank you Coach Ryan

The best gym! Friendly and helpful staff, new equipment, and great pool.read more