It was a few years ago that I saw Dr. Mardi Karin, after finding a big lump in my breast. She…read morediagnosed it to be mastitis and sliced my breast open trying to drain the pus. But after two months, the opening wouldn't heal, the antibiotics she prescribed me did not reduce the lump at all, and there was no bacteria found in the lab testing, I started to question whether I actually had mastitis. But Dr. Mardi Karini would not listen to me at all. She was very certain her initial diagnosis was right despite the evidences. Three months after I had the lump, I finally did a core biopsy to confirm that the lump was granulamatous mastitis, a rare disease that's oftentimes associated with autoimmune causes. After the biopsy confirmed that her initial diagnosis was wrong, I was transferred to a different doctor, and I never saw or heard from Dr. Mardi Karin again. During the three months that I saw Dr. Mardi Karin, I had eight office visits with her in total. Every time, she rushed in and out within 10-15 minutes. She always appeared to be confident and knew what she was doing. But when I shared how my body felt with her, I didn't think she was listening. I had a feeling that she did not like to be challenged when the evidence did not fit with her judgement, or facing a new disease that she was not familiar with. It was a traumatizing experience for me. The disease itself was very painful, but on top of that, being misdiagnosed, having an open wound that wouldn't heal for months, being medicated for a wrong diagnosis that destroyed my gut health, and being treated as if my feelings didn't matter all made the experience even worse. Reading some of the other reviews, it seems that Dr. Mardi Karin was good at other aspects. But based on my own experience, she seemed to be different when facing uncertain situations.

I really did not get good vibes from Dr Karin or her PA Heather and would not feel comfortable…read morehaving them on my surgical care team. One thing that made me particularly uncomfortable is when Dr. Karin grabbed at my stomach "to see if there's a little something extra" (for a type of procedure I told her I am not at all interested in). She also delayed my next care steps unnecessarily. But I think the strangest thing to me is that she discouraged me from looking into another type of procedure, because *she doesn't understand how it works*. Clearly it works somehow because other surgeons do it, but since she doesn't understand it, she recommends against it... that is the action of a self-interested salesperson, not someone who cares about the best interest of the patient. Btw she may say sensation cannot be preserved in a mastectomy, but Dr. Dung Nguyen at Stanford does nerve grafts.

I recently had an issue with Deep Vein Thrombosis and Pulmonary Embolisms. I was fortunate enough…read moreto meet Dr Galatin in the hospital. He took the time to answer all my questions and to equip me with the knowledge to turn myself from a patient, back to a person that has to see her doctor on a routine basis. Dr Galatin's NP is also very knowledgeable and is great at returning phone calls and giving you updated lab result information. I have found that the whole team of doctors and nurses will cover for each other to make sure that you get all needed info and the best of care. This clinic also has a lab downstairs which is very convenient. The lab is pretty fast and can usually get results up to the doctors within the hour if you have an appointment with them same day. Finally, this team is associated with Stanford Hospital. They use the same Epic data system which make all reports accessible by doctors at Stanford.

Dr. Steven M. Scates - Conveniently located Hamilton &…read moreWinchester (Walgreens center). The front office was large, clean. The front office staff nice & professional. Dr Scates very nice and understanding. Also they have a lab. down stairs. Very convent! And the Lab. is also fast. Luckily my labs came back neg. Now I only see him once every couple of years. I would refer others to this Dr Scates & South Bay Oncology Hematology Partners.

After going through the circuit of tests , scans etc ... several times, for an issue that none of…read morethe other physicians I'd gone to could figure out , Dr Tin C Ngo was instrumental in detecting and treating what ended up being renal carcinoma. He and his staff were outstanding in all capacities as I navigated my way through an understandably difficult time . Both his professional and personal attitude helped me through all the questions and concerns I had , and for that I and my family will always be grateful. He performed my surgery with incredible skill , and was able to save my kidney. I highly recommend this incredibly capable man and his staff . Thanks again for everything Dr Ngo .

Since I used Yelp as a source to help choose Dr Ngo this is my experience…read more My PSA started increasing after years of normal test results. My primary care physician Dr Hopner referred me to Dr Ngo after we discussed local Urologists. Dr Ngo and I met, discussed next step...MRI, that progressed to prostate needle biopsy, then robotic prostatectomy at El Camino hospital in Los Gatos. There are potential quality of life issues, lots of YouTube info and individual results vary...so my results are my results. I have had 100% bladder control since the catheter was removed on December 19, 2024. There are zero issues with any incontinence or ED side effects post surgery; an unexpected but pleasant outcome. Healing of incisions area is progressing, as is internal abdominal sensations. Pain from any coughing is now zero. No issues coughing, sneezing, standing or bending over. I hope everyone that has to go through this process could have similar results. My experience with Dr Ngo and prostrate surgery was excellent.

I am extremely disappointed with the care my grandmother received from this surgeon. After her…read moregallbladder removal, we were told the procedure went smoothly and that there were no complications. We trusted that everything had been handled properly. About a year later, she began experiencing serious health issues. It turned out she had developed a liver abscess caused by a gallstone that had been left behind during the original surgery. This was not a minor oversight--it led to repeated procedures just to drain the infection, causing her significant pain, stress, and decline in quality of life. What's even more frustrating is that this surgeon did not offer a real solution beyond continued draining. It wasn't until we sought a second opinion that another doctor identified the root cause and performed the necessary surgery to remove the retained stone. This situation could have been avoided with more thorough care and follow-up. Patients and families deserve transparency, accountability, and proactive treatment--not prolonged suffering due to an overlooked issue. I would strongly caution others to seek a second opinion if something doesn't feel right.

Quality care and very conscientious MD and staff. I'd recommend this top notch surgeon to anyone…read morewho wants the best of care and follow up.

My insurance was experiencing delays for their patients with the primary radiology provider, so a…read morelist of various providers was given. I chose this location first, and there was an appointment available for the day I have off. This is located near Good Samaritan Hospital. It's a side street off from where the hospital is located near Bascom Ave. The building is located towards the end of the street on the left in a peach building with a parking lot. I arrived 15 mins early for my mammogram appointment. There were no other patients. Signed in and waited about 5 minutes before I was assisted with the paperwork. Sat back down and waited for the tech. Waited another 5 minutes and was helped 10 mins passed my appt. The waiting area is big, roomy, bright, and very clean. The exam room was roomy, and the gown given to wear was warm. The front reptionist and tech were friendly. I felt like they were very clear on their policy and procedure when explaining it to me. The tech was knowledgeable and knew what she was doing She was gently in helping get situated for my exam. The entire exam took about 10 minutes. Overall, it was not a bad experience for my first time here.

I went to get a mammogram and presented my Aetna insurance to Good Samaritan Breast Care Center…read more They said they accepted my insurance. I had the mammogram. A few months later, I received a bill from Good Samaritan Breast Care Center for $2,144.00 for the mammogram. They said it was not covered by my insurance, and so I was responsible for the bill. Had my insurance paid the bill, they would have paid the negotiated rate of $128.25. I called the billing dept and asked what the procedure would cost if I was a self-pay patient, and not using insurance. They told me it would be $150. I told them I would pay $150 for the procedure, but they insisted that I needed to pay them $2,144.00. Can you imagine how many women would get mammograms if they had to pay this price? This is highly unethical.

Dr. Nurani and all of your Staff, you are incredible…read more From the moment you walk through that door, you were made to feel welcomed. Thank you for guiding me through a process which could have been extremely unpleasant, but with lots of attention from Doctor and Staff, turned out to be a very natural, pleasant experience. He (they) treated my disease with concern & respect and delivered a positive outcome. A very passionate, Thank you.

Dr. Pisani did my surgery in 2009. I was so fortunate to have been referred to him. I was…read morediagnosed with pseudo myxoma peritonea. It was a rather frightening diagnosis. During the consultation, he explained everything and I felt very confident in him. The surgery went well. I Was in the hospital for 8 days, and Dr. Pisani stopped by several times to check on me. I will never forget him.

I remember Dr. Pisani very well. Not only is he a highly skilled surgeon, there is no one better…read morefor complicated Gyn/Onc surgery. He operated on me, did a perfect job and his bedside manner was the best. He was so kind and compassionate, right there waiting in Recovery when I awoke to explain details and his findings. In my case, I was very fortunate. I'll never forget him..

Dr Cici Liu was the kindest, most talented and compassionate physician that I had in my almost 10…read moremonths of navigating our health care systems. She quickly scheduled surgery and saved my life. Her visit notes are excellent, her advice post=op was thorough and welcome. Yes, sometimes an appointment is rescheduled or the wait time is longer than expected - but as someone who was squeezed into her busy day - I am very grateful that she was there when I needed her most and am happy to wait while the next gal gets the care and time that she needs. Bless you Dr Liu and your staff.

"I trusted Dr. James Lilja when he assured me that surgery would resolve part of my fibroid issues…read moreby removing the exposed fibroids. After the procedure, I developed an infection, and Dr. Lilja was not available for postoperative care. I was seen by another doctor and had to insist multiple times before receiving appropriate treatment. I was later informed that the fibroids were not removed and that I should begin hormonal therapy, which I had already expressed I was not comfortable with. At the next follow‑up, Dr. Lilja recommended another surgery, but after a difficult first experience, I needed time to consider my options. About a month later, I received a letter stating that I would no longer be accepted as a patient at their office. Although I had already decided not to return, the lack of postoperative support and the abrupt discontinuation of care were very disappointing. Based on my experience, I do not recommend Dr. James Lilja and Bay Area Gynecology oncology center.