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    ADT Security Systems

    1.0 (5 reviews)

    Services - ADT Security Systems

    Security system installation

    Security system repair

    Security monitoring services

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    Protection 1 Security Solutions

    Protection 1 Security Solutions

    1.7
    (6 reviews)

    This is a terrible company. Beware of their long-term contracts. Our system failed twice because…read moreof a short-lived battery, so when we changed to a different service provider Protection 1/ADT charged us $600 because of the long-term contract. The long-term contract sold by Protection 1/ADT is nothing but a scam.

    Protection One does not provide good customer service. I had to change my home security service to…read morework through my cell phone since I was eliminating my landline. A few months later a guest accidentally set off the security system and I didn't receive a phone call from the company as I had in the past. I called to check on this and the representative I spoke with was very rude and told me that they didn't show that an alarm had gone off. After this experience I decided to switch my business to another company. I wrote a note canceling my service and included it with my payment. When the service was disconnected, I never heard from anyone at Protection One so I thought this was all taken care of. Then I received another invoice. Now they had to know that the alarm had been disconnected. So I called and was told that my contract required me to call to terminate my service. I replied that they were notified and I had nothing in writing that said that and to please send me a copy. I never heard back until today one year later. I received a letter saying that they have tried to contact me several times and are going to turn this $100 that they say I owe to a collection agency. I have never received any phone calls or other communication from Protection One. I called and the only phone number they had was my old landline that is no longer in service. Now how could they be providing security services to me if they did not even have my cell phone number? The representative told me that the billing department only had the old phone number. Isn't that the company's responsibility to notify billing that there's a change in a customer's contact information? Did they expect me to call their billing department to tell them? I already paid them for an extra month after switching to another service and now they want an additional $100+. Beware of contracting service with Protection One. Deanna Rocha

    Advance Alarms

    Advance Alarms

    5.0
    (1 review)

    I have been using Advance Alsrms in Roken Arrow for the past 20 years. They provide such security…read moreand peace of mind to our entire family. One time we were on vacation when they called about a door opening. Our pest control company had opened the door to our water heater & set off the alarm. The police were dispatched immediately because they couldn't reach us. Every time we set it off accidentally they are nothing but kind, courteous & caring on the phone. When we had new windows installled, they came out to install new contacts. Prices were reasonable & their efficiency & knowledge a cut above. We give them 5 stars because they are an excellent company!

    From the owner: We offer security systems, monitoring, & design…read more 1113 E Louisville St, Broken Arrow, OK 918-251-0644 State Licenses: AR E2441 • OK 25 • TX B15478 • IA AS-3368 • OR CLE700 Advance Alarms is an Oklahoma alarm company that offers intrusion, fire, surveillance, and access control systems and 24/7/365 local monitoring to Oklahoma and surrounding states. Advance Alarms was founded in 1982 by Robert Morrison and Teresa Baldridge. Robert Morrison, a former detective, retired from the Tulsa Police Department after proudly serving the people of Tulsa and surrounding areas for twenty years. Advance Alarms has a highly-trained staff of over 65 and growing. Over 80% of our staff has been with our family for ten to twenty years. We do thorough background checks on each of our employees and have many retired police officers on staff as well as an in-house integration and design team. Each of our installation staff have been licensed by the Oklahoma Department Of Labor.

    Alert 360 Home Security

    Alert 360 Home Security

    1.9
    (41 reviews)

    Guardian has been a great company for us. They provide excellent service and are always very fast!…read moreThey are not the cheapest in town, but they do a good job in staying on top of problems we have with equipment and are always courteous and respectful of our home. Their phone callbacks on alarms are fast and thorough!

    I have used this company for over 15 years, the one time I have a break in, they don't call to…read morereport an instant alarm. They sent an email, AN EMAIL, normally in the past I received phone calls and texts numerous times. When I called to complain because there was an actual break in attempt, the manager was so dumb- she transferred me to "Technical Support" stating she thought it was technical issue. Not sure how she thought it was a "Technical Issue?" Even the Technical Support guy, said this is not a technical issue. The manager acted like it was no big deal, that the alarm had gone off and that there was an actual break in attempt. These are the people they hire to be a manager. Poor! This is what you pay for, get an email and no phone call. This problem was Alert 360 issue for not calling the owner (me) to begin with but sending an email. Who reads their email 24/7, that is not emergency way of getting a hold of someone when an instant alarm is sounding at their home. This alarm is getting turned off after the house is sold. Waste of money, horrible manager with her lack of customer service skills and what exactly am I paying for when they don't even call me when there is an INSTANT ALARM that went off due to someone attempting to break in. DO NOT USE THIS ALARM COMPANY- HORRIBLE!!!!! I didn't even want to give them a 1 star.

    ADT Security Systems - securitysystems - Updated August 2026

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