As a long-time customer of Harper's, I will not be returning…read more We bought a GE washer/dryer from them in December of 2023. The washer made a loud and jarring "boom" sound when it began its cycle, and several times throughout the washing cycle. Harper's came out to look at it twice, and said that there was nothing wrong with it - perhaps it was a plumbing issue (though the previous washer had not made this sound). We had a plumber check it out and it was not a plumbing issue. We have listened to the very loud booms from the machine (which reverberate throughout the house) for 2 years until it stopped working last week. Our repairman said it needed a new control board, which he installed. This still did not fix the problem. His finding was that the "boom" sound was a defective drive motor, which was not detected by Harper's on 2 occasions. When I went to Harper's today to tell them about the situation they took no responsibility, telling me their repair person had looked at the machine and not found anything wrong with it, and unfortunately the warranty was up. I find this very frustrating, as there was clearly something wrong with the machine from the beginning, and their lack of getting to the root of the problem caused it to break after only two years. Yes, technically it is no longer their problem, but they could have done way better on this. Extremely disappointing.

Didn't get any sort of warm fuzzies from the sales guy. Really felt like we were A) bothering him…read morebecause we had questions or B) he felt we were not serious about buying or not buying quite enough. Almost seemed argumentative which was very off putting. We don't have time to spend playing around. Killer is, the gentleman lost a sale. They had all the right names and fair pricing. If this is our choice, we can go elsewhere.

The buying experience was great, but after that, it's terrible. So they tripped over themselves,…read moretrying to sell you the equipment, then it comes in late, and then the delivery doesn't include installation. Oh great I have a new gas dryer hook it up yourself! Absolutely the worst would never recommend this place to anyone.

We purchased a Bosch 800 series dishwasher from ABW. The price was comparable, and the service was…read moreunmatched. The dispatch team is so quick and responsive for scheduling, and worked with me when I needed to change dates. It was delivered and installed by Paco, who went above and beyond: when he discovered it needed a new outlet installed, he didn't ask to reschedule--instead, he helped me contact sales to make the order change, installed the new outlet, and even located *and labeled* our unmarked breaker for the dishwasher on our basement breaker panel. Then he waited while I filled an already-existing oversized access hole behind the dishwasher with copper mesh and spray foam to keep neighborhood pests out! Amazing service--I'd use ABW again just to work with their delivery and installation team.

First time using this store and from the selection to service and delivery, this location earned 5…read morestars. The lady at the store Jesse is pleasant, helpful. The selection is nice and reasonable. The delivery is superb. When the given window was 11-1 they showed up at 11am and finished within 30 minutes. This included removing old appliance and installed new one. This would be the first store I check when looking for new appliances. A+ all the way.

Good options at a decent price. Items have minor scratches or dents as advertised. Young lady was…read morevery nice and helpful.

Brought my kubota skidsteer in for some repairs. Dean did a great job He was very knowledgeable…read moreand explained everything that was done on my equipment. I will take all my equipment back for him to work on.

I would give a zero rating if it was available. Worst service ever! if you want something worked on…read moreand never repaired this is the place. if you want to call and no one ever answers this is the place to go. if you do go here for service the only person you will get a call back from is Pat so you better see him. He answered my calls and called me back. more than the manager and the lady in service ever did. After 6 weeks of being without my loader i picked it up paid for work never done and had to bring it back and they still have it.......WORST PLACE EVER

Went here after friends recommended we look here for bathroom vanity and kitchen cabinets when…read morewe're ready for that big project. I'm going to say the showroom has something for everyone and every budget and the custom design is great for anyone who wants to upgrade and update their kitchen-just bring in measurements on pre-designed sheets. We were completely satisfied with our experience and would recommend them to anyone interested in a small remodel or big remodel. We bought a vanity with extra long sink top for bathroom & I can't wait to get it installed. Looking forward to getting back there for kitchen remodel as soon as we can do it! Bob the owner was generous with his time & explained everything to us about the cabinets and marble/granite tops. Today he was out & the gentleman who assisted us had everything ready to go & carried it to our truck!! I don't know his name but I'm very grateful to him & he was very professional. I'd give them 10/10 if I could for cleanliness, friendliness, experience, helpfulness and overall good experience!! Thanks!

We've used CDKC for 3 kitchens in homes we've owned over the last 15 years. And there's a reason…read morewe've come back each time! The team has always been helpful, and offered us suggestions that have always led to great results. From the showroom, to their Design services, we've always been happy with their service and commitment to our projects. In the case of a minor mistake from the manufacturer, they took it upon themselves to handle rather than pawning off the problem to their customer. I would gladly recommend them to anyone in need of kitchen, bath, or any needs in their home. I'm sure we'll be going back to them when the time comes for home #4!

We just completed a major renovation on a home we recently purchased and we worked with ProSource…read moreto supply the materials and do the kitchen design. The owner, Andy Miller, is great to work with. Their showroom has a very well curated selection of materials, we were able to select everything, except countertops, from ProSource. They were on top of the deliveries, had great options for us, and Emily Fujii designed what is the nicest kitchen we have ever had (and we are old!).

I had the best experience dealing with ProSource of Columbia!…read more I've been looking for this particular tile for weeks now to remodel my master bathroom. It had to be the same one, nothing similar. I've called around a million and one companies looking for it to no avail. Either that or they would have to ship it to me, and shipping cost more than the damn tile. I came across ProSource on Yelp and spoke with Jensen Weh who was a huge help from beginning to end. While ProSource didn't physically have this tile, Jensen ordered the time for me from his distributor and I was able to pick it up. All in the same week! Would definitely re-use this company and recommend.

I came here to purchase a countertops for an upgrade for my kitchen…read more I was told to go to Home Depot. Thanks. I did go to Home Depot and purchased the same thing that I was going to buy at Reico. I wish I could rate you -1000 stars stars.

I worked to upgrade my kitchen cabinets with them. They did a good job, and the rep was responsive,…read morebut the process was tedious in that it involved much going back and forth on-site to pick up parts that became available intermittently. Even though they asked a lot of questions about size and measurements, it is not a thorough evaluation because there was one shelf that didnt fit and I ended up paying a restocking fee. There was also a push to make a part fit during installation rather than help identify the one I needed. Taking care to know exactly what is needed is critical, or one could end up with some unexpected additional charges for the parts that do not fit, plus charges for reinstallation.

Masood Butt is the best sale manager at this Elliott City, MD location. He is very knowledgeable…read moreabout the products and showed so much patience in the decision process. He explained every detail and answered all questions of each mattress. Great customer service which made me feel listened to and a valuable customer. Highly recommend Masood Butt and this location.

Just purchased a new mattress from this location, and it was the best experience my fiancé and I…read moreever had! We worked with Brian and he was super knowledgeable and incredibly attentive. He listened to our needs and wants, and found a mattress that works for us! 100 percent recommend stopping by if you're in need of a new mattress.