Most reliable pawn shop in Cincinnati for me. Great customer service. Over the years we have become…read morefriends. Will HATE TO SEE HIM CLOSE BUSINESS. GOOD LUCK

Great business.. they are incredibly fair on loans (well, 'fair' for a pawn shop) and he will work…read morewith you if you are having problems redeeming items. Just stay in touch with them. As far as items for sale, you have to look... but these are REALLY good items for sale. You just have to take your time, do your homework, and make a REASONABLE offer. I've been going to this business for 20+ yrs and have always felt like I was treated fairly and with respect.

The branch staff here are extremely knowledgeable and friendly. Branch Manager Ms.Seiler truly goes…read moreabove and beyond to make sure you are well taken care of. If what you are looking for is more than a redundant bank experience Wyoming 5/3rd is the branch to visit.

My boyfriend went in to cash a check that was issued by this bank and written by one of its own…read morecustomers. Instead of explaining the bank's policy, he was immediately told they couldn't cash the check and was directed to go back to his own bank--even after he explained that his bank had specifically instructed him to bring the check to the issuing bank. After he came back outside, I went in to try to help. I explained that the person who wrote the check was a customer at this branch. The employees even told me they knew her personally. I suggested they simply call her to verify that she had written the check, but they refused. We then drove to the customer's home, explained what had happened, and she returned to the bank with us. Once she arrived and confirmed everything, the check was cashed without issue. What was most upsetting was that no one apologized for the inconvenience or acknowledged how we had been treated. Instead, after we left, the bank contacted the customer to let her know we had come in to cash the check. That left us feeling as though we had been viewed with suspicion despite presenting a legitimate check and ultimately having the customer herself verify the transaction. The entire experience felt dismissive and disrespectful. My boyfriend, in particular, felt he was unfairly judged and stereotyped from the moment he walked in. Every customer and visitor deserves to be treated with professionalism, respect, and without preconceived assumptions. I hope management reviews how situations like this are handled, because no one should have to go through what we experienced just to cash a legitimate check.

They removed the ATM and canceled all Saturday hours (previously were open Sat mornings). It is…read morenice to walk in and talk to a person, but the changes they have made recently are not customer friendly. We have been customers since 2011, and we are looking for a new option.

Ashley N. is good!…read more Chase--OH3-4094 To: Management/ Customer services leader or to whom concerned (Ashley Ndao) 2521 Cunningham Dr, Evendale, OH 45241 1-513-554-1647, 513-554-1686 From: Cxxxxxs (New Customer) xxxxx Ph.D. (Future Loyal business and personal account holders) Mobile #: xxx-5xx-4xx Topic ref; Thanks for Easy business financial choices and wise advice! We are a 3rd generational military family and truly understand service and duty! OBJECT: WE ARE VERY HAPPY WITH YOUR SPECIALIST Ashley Ndao/ Cust. Rep. NMLS ID: xxxxxx.... She went beyond her duties to make us confident about our choices!! Mr. Jxxx Exxxx  Ph.D. (A U.S. Miltary Hero)

I am in the process of getting a mortgage. My company uses chase bank as their recommendation. I…read morecan easily say that this home purchase has been the most difficult experience I have had ever getting a mortgage.perfect credit money in the bank and still extremely difficult. I can definitely say this is the first mortgage with Chase and will certainly be the last.

I am elderly. This bank deleted my online account because I didn't use it often enough. I will have…read moreto take a cab for an hour long trip just to recover my account number. Rep on the phone was very rude.

From the owner: At First Commonwealth Bank, we're obsessed with helping you build financial confidence for yourself…read moreand your business with checking and savings accounts, loans, financial planning, treasury management and SBA loans. Member FDIC. Equal Housing Lender.

Worst bank. I would put zero if I could. Can not get into the account to pay the bill. Call to get…read morehelp and they will not talk to my husband because he is only an authorized user. But yet to set up the account they had needed his social security number. As an authorized user, you should not need his social security number. As a past accountant, I am luck that my husband likes to handle paying all the bill. I tried to add him so he can call in since he handles that part....guess what, they will not allow him because it is a separate account. I called and talked to many people and they are not able to help. After asking to get transferred to a manager, they transferred me to a supervisor that could not do anything either. Asked to speak with a manager. Well she would not transfer me. So OLD Greg Carmicheal, you are stuck in the dark ages and you need to be able to think out of the box. You worked at GE, you should understand out of the box thinking. But all I got was NO NO NO NO help. There was only one way to do it and they do not try to help your customers. I will never refer any of my clients to you for mortgages as I have over the last 20 years. I will tell every Realtor I know about how bad you are and encourage them to do the same. I would have to have one of my clients or a fellow Realtors clients have to go through this. Frustration beyond belief. GET OUT OF YOUR BOX and help your customers.

Vickie Neltner...........took 7 days to return a phone call....blamed a trainee using her desk so…read moreshe could'nt check her vm's she said.......I found out from one of her co-workers today, she was able to check those vm's anytime from anywhere on any phone.....Then texts me and says I'll call you back in a few........50 minutes later.......no return phone call........don't use 5th 3rd for a mortgage, their unprofessional......check US Bank none of the easy lies will have to be dealt with.....stay away from 5th 3rd