Ashley Johnston - State Farm Insurance Agent

Michael and his team are amazing to work with! They take the time to explain things thoroughly and…read moreshow that they truly care about my family and our insurance needs.

From the owner: OH-1337509 Our mission is to focus on helping prepare each customer for the future, minimizing the…read moreunexpected, and listen to the needs of our customers. Michael Schanne State Farm Insurance will provide the customer with outstanding service through a friendly and knowledgeable team. Trust, integrity, and loyalty will be the foundation of the agency, as well as adapting to any changes thrown our customers' way which may impact their insurance or financial needs. . Finally, we will embed ourselves into the community through volunteer, sponsorships, and overall presence into Middletown, Hamilton, Lebanon, West Chester, Franklin Liberty Township, Fairfield, and surrounding communities in Butler, Warren, and Hamilton Country

Marjorie Schaeffer - State Farm Insurance Agent

I've been working with Marjorie, and it's been great. Her and her team are so nice and friendly. If…read moreyou're looking for auto, home, and life insurance, I recommend calling or visiting this office!

From the owner: OH-1251531 Our office strives to provide State Farm customers with the most efficient and…read moreprofessional service in the Lebanon, Ohio area. We serve all of Warren and Butler County, including Lebanon, Waynesville, Morrow, Oregonia, Blanchester, Mason and Maineville. We focus on Auto, Home, Life, and Small Business Insurance needs. We take time to complete a personalized comprehensive review of customers' insurance needs. We hope to be the first and preferred choice for your Insurance Services.

Jeff Mundy - State Farm Insurance Agent

4.0

(4 reviews)

There are other agents out there; if you want State Farm, you need not use this office. I started…read morewith Bonnie when she had this office, always had good service from her, but she retired. I just changed State Farm agents, because when I had an issue recently, I visited the office and from behind his three foot wall, Jeff spoke to me and my fiance rudely and condescendingly. Rather than inviting me to sit down to talk about my situation (issue in my basement) and my policy, he was dismissive and unhelpful. Just the fact that he kept me and the Hoff standing there while he was hiding behind his wall told me he didn't want to deal with me. He seemed angry with me that I hadn't sat down with him earlier to talk about my policies, and when I explained that I work a lot, he made some sort of comment about being available in the evening to meet with me. When I said I sometimes taught until 10pm, he seemed incredulous. So, at a moment when he could have been being helpful, he was scolding me for not having found time in my schedule to sit down with him - even though I had come in to renew my policies with one of his employees and had an extended conversation with her at this time (by the way, she's a wonderful, friendly person, and I think she knows her "boss" is not customer-friendly). I do not recommend this office.

We have had nothing but impeccable service from Jeff Mundy, and all of his support staff. Jeff has…read morebeen very accessible when we have questions about our policies, and returns phone calls promptly. We have always found Jeff to be nothing but friendly, and extremely knowledgeable about all the products and services his office has to offer. We were so impressed with Jeff that we changed all of our policies (auto, home, renter's, life insurance) over to State Farm, under his care. We are continually impressed by his excellent service.

Insurance Associates Agency

I had Insurance Assoc. for years but, being retired I need to find something cheaper. Cheaper…read moredoesn't necessarily mean better. Terry was very honest with me, and because of the rising costs of insurance, I needed to find the right one. But, all in all, I thing that I felt comfortable with Insurance Associates and didn't have to worry.

We have been with Terry McCarthy, Insurance Associates Agency, for over 20 years now- 3 different…read morehouses, multiple cars, etc.. We have had "average" claims over the years, nothing absolutely major, thank goodness. Anyway, Terry has ALWAYS been prompt to address our claim needs and facilitated in getting things fixed and back to normal ASAP. Insurance prices have always been competitive and overall we have been very happy through the years. He is honest and a nice person to work with and Always picks his phone up when you call. Great guy, great insurance.

Little Miami Insurance Group

Greg was most helpful finding homeowner's insurance for me. He found me one that I can afford and…read morewill work with me by letting me pay monthly. It also has the coverage that I need. I am very satisfied and appreciative. I am happy to recommend.

From the owner: At Wallace Insurance Network, we believe in more than…read morepolicies; we believe in partnerships. Our journey began with a dedication to serving clients with integrity and excellence. Today, we boast a diverse portfolio of great clients who trust us with their most valuable assets. All new clients get a free 30 minute consultation with one of our licensed professionals.

Bri Bosch - State Farm Insurance Agent

4.7

(12 reviews)

Jessica was very patient understanding and very professional with me. She worked diligently to get…read moreme the best deal. I saved over $50 month with my new policy and it now includes life insurance for myself. Thank you soo much Jessica. Cheers. Mo.

Kati helped me find the perfect quote saving me over $100 from Progressive. I was with Progressive…read moresince 2003 and they inexplicably jacked up my prices!! So, I'm glad to once more be part of the State Farm family. Kati was attentive, answered all my questions, and was just so nice! Thanks so much!!

Maddox Insurance Agency

1.0

I called today I needed help with a large commercial property and a couple automobiles. I am older…read more I did ask if he was going to be in a couple times today and she literally snapped at me. You couldn't pay me enough money to go to this insurance company too bad for Matt because I actually know the whole family I knew Terri and this girl whoever she is ruined the business

From the owner: Specializing in: - Insurance Consultants & Analysts…read more- Insurance

First Financial Bank

I love this bank especially the Middletown office. They couldn't be more helpful or kind! I would…read moredefinitely recommend this bank. I've been banking with them 47 years! They have always worked with me and they are wonderful

Engaged with an iffy site and ended up the next morning waking to a call from the First Financial…read morefraud department. It was determined the best thing to do was void the card used and go to the closest branch for a replacement. I did (815 S. Breiel Boulevard branch) told them what happened expecting some attitude or Tsk-tsks and got, 'We'd be glad to help you'. They did; like another branch in town that helped with my mom's account a while back. Beware of First Financial Bank-- they'll spoil you.

First Financial Bank

3.8

(4 reviews)

Have been banking with them for over 15yrs. with no problems live less than 5 mins. from them but…read morenever have to go because i can do everything online.

Ihave been banking personally and commercially with FF since 2005, Service has been great! Iwould…read moretotally recomend them for all banking needs. John C.

Union Savings Bank

3.7

patti and rest of staff are always very nice and helpful! best bank i have ever used!read more

This was my first visit to this branch. I stopped to pay my mortgage while out and about down in…read moreFranklin. The lady who was working was very nice and polite. She was quick and efficient as well. Can't really comment more on that as this was a quick visit to do a quick task.

U.S. Bank Branch

3.7

Made a deposit 5/2/26. Deposit was posted to wrong account. Will call Monday, 5/4/2026 to…read morestraighten this out.

Staff was very friendly but I'd encourage them to move the waiting line through a bit quicker. I…read morefelt encouraged conversation w the customer should be reserved.

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

9 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Shelby S.

7 months ago

Leslie took her time to help me switch my car and home owners insurance. As a new home owner there is a lot to navigate. She helped me to understand and worked extra to help me with this whole process. Very thankful for the education I have received! read more

Michelle S.

2 months ago

Ashley and her team provided and outstanding experience taking care of all my insurance needs. Everything was handled efficiently and professionally. I am very impressed with the high quality service and great rates! read more

Janga R.

10 days ago

Great customer service, Alex helped me find my auto, Home and Life insurance policies according to my nee. I am referring them to my family and friend. read more

Christopher A.

10 months ago

Leslie is an AMAZING agent. She took her time to answer all of my million questions. 10/10 would HIGHLY recommend Leslie and the agency.

David B.

2 months ago

Helped set me up with new home owners insurance and my auto insurance as well. Took care of everything for me. I just signed. Thank you.

Linda S.

11 months ago

Alex was the best. understood the coverage we needed and nailed it!!! as long as the rates are like this, I won't have to shop around.

Janga R.

28 days ago

Very professional staff, got me the best deal for my home , auto and life policies. I have will refer my friends and family to them

David S.

21 days ago

Brandy knows her stuff she will find the best deals she can best agent I've dealt with in a long time !!!!!

Emily B.

179

2 months ago

Ashley is fabulous! Super great to work with. Highly recommend and she will save you money!!

Ashley Johnston - State Farm Insurance Agent - homeinsurance - Updated August 2026

People who viewed Ashley Johnston - State Farm Insurance Agent also viewed

Beth Wilker - State Farm Insurance Agent

3.3

(7 reviews)

Very quick response to my questions and more than willing and capable to help with my insurance…read moreneeds. Beth and Kristin will do the same for you. They deserve the five ***** rating.

State Farm is a great company as long as you pay your premium and never make a claim. Otherwise,…read morethey attempt to dodge claims, raise rates for the tiny amount they do pay for, and gaslight you for even wanting to make a claim. Horrible and non-ethical insurance company! Steer clear!

Virgil Lovitt - State Farm Insurance Agent

(5 reviews)

I am extremely happy with the insurance services offered at State Farm. The staff at Virgil…read moreLovitt's office was very helpful today. Jamie was very prompt and responsive with my request for the information I needed. I highly recommend Virgil Lovitt for all your insurance needs.

Jaime is super helpful and made it a breeze when I had to file a claim! The whole office is always…read morewilling to help! It was also very easy to apply and get life insurance. The app is also very user friendly

Insurance Associates Agency

Ohio Insurance Center Agency

Great experience, Bob listened to my concerns and provided me with exactly what I needed. I chose…read morethem from a google search. So happy I did

Best place to get insurance! Very friendly and easy to deal with.read more

Tiffany Norvell Insurance

4.0

Tiffany was very helpful in switching from my current provider. She helped in quickly determining…read morethe best products and the cost savings I'd obtain in switching.

West Chester Tax & Accounting

Without getting into too many details, when Steve and his team took over my taxes (personal and…read morecorporate), they made me realize how much my previous accountant of seven years had messed things up for me. Some things they were able to fix retroactively; others were no longer possible, but they did everything they could in my case. Their services are very reasonable. Due to the highly increased demand, it takes slightly longer now to get a response, but I have never had issues. They created very simple yet robust tax solutions for my needs, legally lowering my liability and exposure. I could not be happier. Many times they add personal touches to their interactions, and they are much appreciated. I definitely highly recommend them.

Pretty amazing people. I was floored when, during my first appt, Brad pretty much finished up my…read moretaxes while I was sitting with him. I think if I had had all of my info, I would have walked out that day with my returns done! Prompt, friendly, knowledgeable about what they are doing, and reasonably priced!! Can't get much better!!

Meridian Capstone Insurance- Tara Allen

3.0

(2 reviews)

DO NOT APPROACH! I was wrongly charged $8,000 for insuring homes I did not purchase. They did…read morenothing to fix the issue. All documented

I deal with Laura Wiedemann for my Auto and Home insurance. She is very informative and thorough…read morewhen discussing options for coverage. I can call for a simple question or a price quote for other polices and she is very responsive and quick to return a call and get you all the information needed. She gives you options and can explain every bit of the coverage available. I would highly recommend her for any of your insurance needs. I love working with her! Thank you so much!

United Heartland Insurance Agencies

(6 reviews)

Absolutely phenomenal! Shannon was able to take care of all my needs very quickly, I am a hard…read moreperson to please (lack of patience) and I was very pleased with all her hard work! She definitely needs to be recognized. AND on top of handling everything quickly she was the sweetest person to speak to and was able to answer all my questions. Great work to the team at Heartland Shannon, John and Kristina!!

I would like to recognize Jalah Turner of United Heartland Insurance for her consistent follow-up…read moreand insuring everything is correct from start to finish. Thank you, Jalah for the smooth transition.

Annette Snowden - State Farm Insurance Agent

(11 reviews)

**Customer Experience Highlight!**…read more I spoke with Amy today with great urgency regarding homeowners insurance, and I couldn't be more pleased! She was extremely helpful and knowledgeable, guiding me through the process effortlessly. I received our quotes within just a few minutes, and the payment process was a breeze. Remarkably, we were covered all within an hour of my call! This is what excellent customer service looks like! Thank you, Amy, for your outstanding support!

Amy V from the team is highly responsive to getting quotes and updates on insurance as our needs…read more(especially cars!) changes!!

Trusty Insurance Group