Worst bank ever. Can't speak with a real person at this branch and after several prompts…read moreautomatically hangs up on you. They lie to your face and there is never a manager around to discuss a complaint. They take your money without explaining anything to you. Just a warning that they had a significant amount of money in my account for 6 months and only paid 65 cents of interest. I got a runaround on a promotion they had that they didn't pay out. I feel like I have been robbed and constantly lied to. I will NEVER do business with them again. Just a friendly warning to those who are thinking of opening an account there. DON'T.

Would I be reviewing a bank that I have used for many years if I won't give it a five-star rating?…read more Chase is great and this branch is my favorite, not just because it is located near me, but it is easy-in the lot, a few steps to the door, and you can get in line for a teller or just go to one of the 2 ATM machines to do your business. Grab a cup of coffee too if you want. I also use Chase to pay all my bills online and many other uses as well. They have not disappointed me in any way. What else can I say?

I had the pleasure of working with Tyler from INOVA and his…read morecustomer service was top tier! Communication was great and he was very thorough with the whole process. I was with INOVA for years with my last car and glad to be back with them for my new car. I have never had any issue with them whatsoever. Thanks Tyler and INOVA!

INOVA made refinancing my car very easy. I had my car for 6 months with CarMax and they gave me one…read moreof there loans which sucked because it was a night monthly payment. I got a letter in the mail From INOVA researched them and then completed the application online it was fast and easy and a specialist got back to me in 2 days stating other documents I needed in all the process only took a few days and I was approved and pay almost $100 dollars less than I did with CarMax.

If you are tired of checking fees, this bank may be for you. Although normally if your check is…read moredrawn off of a certain bank you do not have to pay a cashchecking fee like I was told but then when I walked there blocks in the rain, I was advised I would have to in order to avoid a $7fee. I don't get that. But companies like McD do not have direct deposit bc of revolving doors. SO on that note if you work for McD & you can get here, it will be worth cashing your chk here. Everyone was friendly.©®™

‼‼ psa psa psa if i could leave -5 star review i absolutely would! these people do not care about…read moreyou or the vehicle! they're just shiesty con artist salesmen‼‼i ended up cussing out the owner for calling me stupid!!! completely

Rip off and con artist I did a buy here pay here with them I made it 37 miles before the rear went…read moreon the 2007 dodge ram 3500 they said that the work I asked to be done before pick up wasn't even touched the just cleared the codes the transmission they said they put in was no good they put the wrong rear in so the speed gage was wrong by 5 miles when I went to pick up the truck after they so called fixed it they asked for a payment, I never made it home besides work with the truck to make money after that it broke down 8 more times before the next weekly payment was due they ask me to bring it in so they can try to fix the problem buy they never returned the truck they said it was a volunteer repo and that they are keeping my money but if I want the truck to give them 10000.00 and everything would be squashed but someone in the inside told me they didn't want to fix the truck that it would cost them to much to fix so they just want to sell it so it can't come back I have a lawyer looking into it and the shady transport company that is associated with them also filing a complaint to BBB on them I have all phone calls recorded and I recorded all of our talks man are they in for it. If you buy from them be very careful here are some pics of the truck don't buy it unless you are going to rebuild it completely trust and believe I have the list of what is needed

Stopped in to look at a nice looking car on their lot . I was ignored in the showroom , to be fair…read morethey were busy but they made no attempt to acknowledge me . I was ok with this as kind of got a 'slimy' feeling about them . Just a hunch or feeling but you have to trust those sometimes.

THEY ARE CROOKS IF, THEY THINK SOMEONE IS GOING TO PAY BIG BUCKS FOR VEHICLES WITH THAT KIND OF…read moreHIGH MILEAGE! So, if it has over 100,000 miles. FYI, after this kind of mileage you will need to rebuild all the suspension and do intense engine work and these cars today are nothing to sneeze at. We are talking $10K for a new engine or $5K for a good used junkyard engine. So, I looked at cars and trucks and the high prices and 240,000 miles is a joke for $17,000.00! Keep it, I am going to the HONDA Store in the morning and looking at a Ridgeline for $45,000 and it is brand new 2026.

Worst ever- I had an Auto loan for well over 3 years- never missed a payment, never late. I traded…read morethe vehicle in all of the sudden they report me late. Paid off 10/3 reported to credit report, reported late the same day 10/3!!! Why ?? " the dealership is at fault" - ok ...the catch is they put up the road blocks preventing the dealer from paying this off immediately. One thing after another... then thru have the nerve fo ding my credit ! Last time I even think about doing business with these clowns. Do not deal with the folks they are unscrupulous. Absolute crooks

Great rates and service. Very helpful, with no surprises. I recommend Inova to all my friends…read more Monica at Inova was my go-to person; she was great.