Wasn't too happy with service they're nice until you refuse to buy a car off their lot. Most the…read morecars have body damage to them. The one I looked at was a Kia optima and it looked like someone attempted to rebadge the car then spray paint the front of it black? The car also had a top piece on it that looks like it was half assed glued on. So I decided to look at the black dodge dart that was on the lot. Back end had a couple dents no biggie but when I drove it the gas pedal kept popping back up forcing my foot up off the gas. So I drove it back and decided not to get that one but to look at the Chrysler 200 gray. The one gentleman started it up when my fiancé noticed white smoke come out of it. So he asked for the hood to be popped open and the vehicle was leaking coolant and oil. When brought up to the manager he said oh I'll bring that up to my tech guys. And when we informed him we weren't interested in any cars on the lot we got a "okay whatever" and he stormed inside the building mumbling Whatever he was while walking inside. Also some cars have rear bumper damage and scratches and dents on them. Let alone whatever issues they have mechanically. They never said thank you to us or even a simple bye have a great night. We drove over an hour to this place to look at the one car. The financing they use is sketchy. Asked me how many hours I drive a week is beyond strange. And to only offer a warranty for 30k miles says something as well and only for 30-90 days I believe. Also you have to do a zoom interview with the finance company. Which I also thought was very strange. Don't bother or even waste your time. They were friendly for about ten mins until my fiancé started asking questions about the car and if the car has had any accidents or such. Also financing took FOREVER. So unless you have about four hours to sit there just don't.

I called to ask if we could just pay off our car in cash or if it needed to be like on a card…read morebecause we finally saved enough money to pay it off and the girl literally was making fun of me because I didn't know my husband's Social Security number we just got married so I don't know it and then she goes since you don't know his Social Security number what's his last name so I tell her what the last name is and then she asked what's his first name but I couldn't understand her because she mumbled it so I said what, and she literally yelled in the phone what's his first name, like if you hate your job, then maybe find a different job because there is no reason that you need to be yelling in peoples phones especially when they're just trying to ask a simple question like if we're able to pay off the car in cash I figured it would just be a yes, or no question I literally cannot stand byriders. They are always so mean and always so quick to be yelling at their customers. I wish so bad we never bought from this place because we are always having issues.

Was at this location this morning to finish with getting my wife the kia that she wanted. between…read moreyesterday and this morning they must have decided that they didn't want us to have it. they started trying to force us into a chevy cruse. not the car my wife wanted. told us the Kia Sorento was the most expensive car on the lot. I looked up some of the others they have on the lot and found that to be a lie. Dont go to byrider they try to force you into a crap car.

This company just sucks with every ounce of my being I wish I would have waited a few more days and…read morewent somewhere else to get a car. They make it very easy to get their cars and then your screwed once you do. I would do anything to get out of the car I have with them

Con artists that rely on underhanded tactics to get customers in the door. They use a 'Lady Luck'…read moremail scam in which the owners of this dealership decided to mass mail phony 'sweepstakes' to get people in the door. Every single mail piece will say you're a winner with a big cash prize (mine said $1000), however what they don't tell you is you won the CHANCE to win $1000. So when you show up, they give you a piece of junk (mass produced tumbler or earbuds etc) and then try to sell you on a car. Total waste of time, do not give people like this your money. To the owners of this dealership: I suggest you should start trying to attract clients through above board good customer service rather than trying to trick people into becoming customers.

it seems my bad google review was taken down by them.,,i had to wait over a week to get a key after…read morei bought a car. they were all in cahoots in spinning me. r u n f r o m t h e m!!!

Very easy going and well knowledgeable staff, helped me find the car for me and stay in the price…read morerange I was looking for! 100% Recommend it was like spending time with family!

After being in a tight spot without a vehicle, Bolyards was able to help get my family into a…read morereliable minivan for a reasonable monthly payment. We're 6 months in, and our rear brakes need done, but otherwise the van has been an excellent vehicle for my family!

This is now Axius. My experience there was very sad. I made an appointment a day in advance to have…read morespark plugs and transmission fluid replaced. I left the car the next day for service and about the time it should have been done they called and said they did not have the parts on hand so it would be the next day. At this point I cancelled and found a local repair shop that performed the work for $800 less than quoted by Axius.

It's now Axius and the Sorg feel is gone. I've been there twice now for parts and feel like they're…read morejust trying to upsell you. This last visit I had a rattle noise going over bumps. They proceeded to tell me I needed new struts, brake pads, and rotors. $2500. I'm not sure how a broken strut (according to them) is now all new brake parts. I'm doing the repairs myself for under $400 after paying $165 to find the broken strut. Theyre also very slow at calling back as we had to call them several days in a row just to try and schedule an appt. Will not make the drive anymore as the service/tech knowledge doesn't seem present.

RightWay has an amazing group of people who will help you anyway they can. They work with all types…read moreof credit situations and can help you into a car when everyone else has told you no. Stop in and speak with them. They will answer any questions you have.

Would not recommend this place. We spent over a week trying to make a deal with them and were…read moreconstantly tossed around. Vehicle didn't look good enough for show, vehicle was in service, so and so is not here and will call you back (no call back, numerous times) etc. Finally went to look at a vehicle then all of a sudden it didn't work for our situation even tho that was one approved for. Won't go back and won't recommend anyone.

Wide selection of cars/attentive but not pushy/manager stayed late so we could finish test drive/…read morekevin in sales very friendly and helpful in getting things wrapped up.

From the owner: The Premier Auto Group is a team of buy here, pay here used car dealerships in Fort Wayne. Premier…read moreAuto Group started as a small, local business and has grown as a dealership with 2 locations in the community in order to serve you better. We offer a huge selection of reliable vehicles backed by a 26-month, 26,000 mile warranty. Best of all, we offer flexible financing options designed to fit your needs. Let us know what you need, and we'll do whatever we can to help. We invite you to get to know the Premier Auto Group.

As a salesman at Rice Ford Lincoln. I take pride in my job. The fact that I can help put a smile on…read morea individual or an entire families face, when they get into there new vehicle. Makes it all worth wild.

took my car in for fuel filter change a little early for my 9 am appt. I was done in 35 minutes…read more price was less than quoted and truck runs great. had brakes done and they did a great job. couldn't be happier.