The guy who waited on me was very nice but the finance lady was rude and should not be allowed to…read moredirectly with customers. They also didn't give another lady a receipt when she paid her tire's off. Then on top of all that I waited over an hour for them to put my tires back on. It wind up being the best thing because I chose another company and will be saving over 500 dollars. Recommendation would be don't choose them they are overpriced and a bit shady. Who doesn't give receipts when you pay something off.

Would not recommend them to anyone after the way they treated my parents. Very rude customer…read moreservice and don't have a clue what they were doing. After they told my parents they had paid their account off then they were hit with hidden fees. Plus the payment was supposed to come out automatically but for some reason didn't so there fore all these hidden fees. Save your money and go somewhere else believe me your saving yourself a lot of grief

freak show converters are the best. have been using them since 2018 with great results. thier…read moreservice is A+. would highly recommend!

I Called Mike at FreakShow Performance before I took my 97 Chevrolet…read morePickup to his Shop I informed him what the truck was doing and asked for a rebuild price including the torque converter, he gave me a price and I took my truck in the next week, the turn around time was awesome, 2 days. the Truck ran and shifted like a Brand New one I am extremely please, this was my Dads Truck and when he passed away I got it so it means a lot to me and these Guys took great care of it, i highly recommend them.

Well, it's a parts store. Buts it's the closest one to my house. And the guys behind the counter…read moreare great, knowledgeable and friendly. They haven't let me down yet, or sent me home with the wrong part. Good job guys. For a small store, there's sure a lot of stuff in that back room. I'll be back.

Very helpful customer service. They were very knowledgeable…read moreand knew exactly what I was looking for and was able to explain to me how to use it

This is still my favorite parts store. You can buy parts anywhere, but the real difference is the…read moreexperience that the employees have. There are four or five people at the store that have worked here anywhere from 10 to 20 years. It's impossible to Measure how much help Their experience is. Prices at all parts stores are getting absolutely ridiculous, but there's nothing we can do about that. If you happen to come to this store, ask for Calvin. He's the best!

If I could give this place 0 stars I would. I arrived 5 minutes before my 9am appointment. there…read morewas only one person at the front desk so it look longer than usual to get help. While i'm waiting and next in line the man proceeds to say "do you need something" as if i'm not already and been waiting in line for 20 minutes which, was understandable because there was only one person. I then get to the counter and ask with my two services can i also add on a oil change and then later change my mind about it after hearing the price when I usually get it done for cheaper amount. Then when he gives me the final price for my services it is way more than what i was quoted for on the phone and I asked how much each things costed and there was a bunch of extra things added on and so being irritated with this customer service and plus the pricing, I walked out. I later then called to speak with a manager, I was told to wait and I waited for 10 minutes and then had to call back because no one was answering. I finally am able to speak with the manager after waiting 15 minutes on hold and then he proceeds to say that a $70 oil change is cheaper than most oil changes because I have a older car and I told him well I'm getting it done at another place right now because it's cheaper and he replied with "well do you get it done for free". Then about the price change he constantly was blaming it on a employee that they had let go this week, and said it could possibly be him who gave me the quote instead of taking responsibility. I then explained regardless of if you let an employee go and he was the one who gave me the quote, they were still representing PEP BOYS as a company and proceeded to give me that quote after 30 minutes of explaining what needed to be done. He then says "that's a whole other conversation we aren't going to get into" saying how that's not the case and how i'm talking about things that don't correlate with the situation. Basically just blaming the whole thing on not only ME but also the so said let go employee due to miscommunication. at some point i hung up the call because it kept going in circles he then calls back twice and said "well we don't even have a tech to fix what you have going on" which is an electrical issue regarding my back taillight. The conversation was wrapped up quickly because it seemed like they just wanted me to come back in to get a run for my money even though he already said they can't fix what i needed to get done and I told him I was going to take it somewhere else and the call ended. I have never ever received this type of customer service and lack of respect, communication, and patience from a "professional" company like this so I am very surprised and I do not recommend ever going there for anything. Firestone on south clack took care of everything professionally and at a cheaper cost. I recommend firestone!!

I have a nail in my tire. I came in for help getting the nail out and get a tire patch. They told…read moreme their machine for tire patching is broken and the new technician they hired broke it. They said they do not recommend me getting a tire patch from the new guy. I have to go somewhere else to get a tire patch. :(

Informative, kind, and courteous define the helpful patience of our salesman Patrick. This…read morecombined with upfront, helpful, no-gimmicks approach of the entire process is what car shopping and buying should be. I look forward to recommending them to friends.

Josh and his crew took good care of us! We recommend Lawrence Hall Mazda to everyone.read more