[[HIGHLIGHT]]Discount Tire has always treated me very well, and this time was no exception.[[ENDHIGHLIGHT]] They found a way to solve my problem quickly, and charged less than their estimate. read more

There seemed to be some mixup when it came to installing my tires and getting them balanced. [[HIGHLIGHT]]They tried to explain it but it made no sense.[[ENDHIGHLIGHT]] When one spends $990 on a set of tires, that doesn't exactly fill one with confidence. read more

I want to give a shout out to one of the employees here. A different store had quoted me $280 for tire pressure monitors. When I came to discount tire, He quoted me $210. When he went out and checked my monitors, he said there was nothing wrong with them. They only needed to be reset. [[HIGHLIGHT]]His honesty impressed me and he saved me $210.[[ENDHIGHLIGHT]] I wish I got his name, but I will definitely recognize him when I go back to do business here. Thanks for your help and I will definitely be back. read more

We live in East Texas now and our nearest discount tire is 30 mins from us. I was coming to abilene to visit and decided since my tire had a slow leak that I would just go to my trusted one in abilene. [[HIGHLIGHT]]I got online and made an appointment for Saturday at 10 am.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]We got there at 9:45 and got right in.[[ENDHIGHLIGHT]] They said a an hour wait but it was more like 45 mins and they had us out the door. They even showed me the piece of metal that was in it. Thanks discount tire! read more

[[HIGHLIGHT]]Shot out to Mr. Cruz Castillo for exemplifying customer service.[[ENDHIGHLIGHT]] We were headed through abilene when our rv had a tire issue. [[HIGHLIGHT]]While they did not have a new one they quickly called and found one.[[ENDHIGHLIGHT]] He had me back on our trip in less than a couple hours. Thanks read more

Went today to have some tires I purchased installed on the front of my car. Tires were directional, and I had a spare on passenger front. Explained to the dude specifically what I needed, and added that my new tires were directional. Once I got my car back, both my new tires were on the rear, and one of them put on backwards. I mean at least they got them on the rim. But otherwise, you might double check the people you pay to do it correctly read more

[[HIGHLIGHT]]It was extremely disappointing that the actual wait time was far longer than what my husband was told.[[ENDHIGHLIGHT]] Unfortunately, the problems didn't end there. We went in for a flat tire, were persuaded to spend over $1,000 on four new tires, and during installation our wheels were left misaligned, causing further issues. When we raised this with the service representative, we were told that the team responsible couldn't fix the problem they caused, and no compensation or solution was offered. read more

[[HIGHLIGHT]]As a woman, who knows NOTHING about cars, I can honestly say this company as a whole is respectful and mindful of the needs and actual care for you and your vehicle.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They ALWAYS help me! VERY KIND! VERY accommodating![[ENDHIGHLIGHT]] [[HIGHLIGHT]]CONSISTENT in their attitudes and welcoming heartfelt ways.[[ENDHIGHLIGHT]] I truly am a lifer here. They are AMAZING and under appreciated. THANK YOU DISCOUNT TIRE TEAMS!!! STATE TO STATE I can honestly say you've NEVER let me down. read more

[[HIGHLIGHT]]they got my vehicle in as fast as they could!![[ENDHIGHLIGHT]] great work that I couldn't do myself, also got a good deal as well. THANKS DISCOUNT! read more

An hour and a half after my appointment time, my car had not moved from where I parked it. I paid to have both windshield wipers replaced also. The wipers were not replaced. I'm going to have to go back and get my wipers that I paid for. read more

They are super nice and will fill your tires with air for free. Old style service and nice people. Who could ask for more?

Had a tire problem in Abilene and stopped by this discoint they have been pretty good in the past . i didnt have my receipt on hand and they couldnt find me in the system but the still honored the warranty on the tire and was kinda pleasant . hope it continues ill be goin back as needed. read more

the techs are very shady and took 4 hours to get us in because we wouldn't let them upsell us. will never come back here again.

Usually purchase all my tires here but getting service after the sale always a pain. In line for an air check, going on 27 minutes now. 3 different people have come to say someone would be right with us. Can't blame covid, there's been 3-4 people changing tires and 4 people behind me JUST for tire checks, possibly having to purchase new tires. Discount tire management needs to restructure the employees. read more

After having a horrible experience at another Tire place, decided to go back to Discount Tire. Should've never gone anywhere else. The only reason I went to the other location was to get brake work done and a state inspection. Easily ordered my tire online and made my appointment. Showed up and was professionally greeted and treated with respect. Everything was explained to me and I was in and out in less than 45-minutes. Will definitely continue doing business here. read more

I was traveling from Fort Worth to Abilene and hit some debris on the road and one of my tires started leaking air. I made it to Abilene and went to Discount Tires on S 1st without an appointment. Derek immediately took care of me and got me back on the road with a repaired tire in 30 minutes. He was thorough, patient and kind. While I am waiting, I notice the other counter worker (did not get his name) who was exceptional. While waiting for some customers to complete paperwork, he was giving keys to those who were picking their car up. Highly efficient. If I could give a 20 star rating I would. read more

Extremely quick and courteous service. There's really no other place to buy tires and certificates that can get anywhere near the value of this place. read more

These guys that work at Discount Tire are always so friendly. They know it's a hassle and these things take time but they are so nice and understanding about it. Great place if you need new tires. read more

These guys are top notch. They are friendly and the prices are great. We qualify for employee discount at another tire shop and Discount Tire is still a better deal. They are also really fast. We tried to run an errand while they were replacing our wheels and tires and had to turn around and come back because they already finished. We are repeat customers and we will continue to shop here. read more

My car was stuck a few miles from the location with a completely flat tire. I'm a returning customer, but had no spare or way to air up the tire and get my vehicle to the store. Jerrod took his personal spare tire and put it on my car, during his lunch break, so I could drive the vehicle in to be serviced. He truly went above and beyond to take care of my vehicle and make a customer happy! Thank you so much for taking the extra time to provide excellent customer service. 5 read more

Amazing customer service. The staff at the South 1st location, went above and beyond to take care of me.

I live down a county road and often have nails in a tire. I just started using discount tire because of the appointment system. Both time I was helped by Derek, excellent customer service and explained the wear on my tires. I'll soon be replacing them and using discount tire. read more

Discount tire at the south 1st location has been notorious for misleading me to get me in the door. Today, I called to have a tire replaced. When I spoke to the rep on the phone, he confirmed I had road hazard warranty and a replacement tire was available. I asked if I came up right now, if I would be able to have it swapped out real quick and was told it wouldn't be a problem since I'm leaving work to take care of it. I get there 15 minutes later, wait another 15 minutes after checking in just to be told it would be over 2 hours before my one tire could be replaced. id like to add that it was a loose tire, not even taking space in a bay. The headache is not worth all of this. There's plenty of other local tire shops around. I wish I could say it did any good to make an appointment, but I can't because they are worse than a Dr.'s office. read more

That over filled my tires the past 2 times I've gone there. Got 4 new michellins and they weren't even all at the same pressure. One at 36 another at 33 etc. Check your pressure before you leave! read more

I've been a Discount Tire fan for a while. Right after this store opened last year I went in and made a deal on tires for my pickup. I had bought two other sets of tires at Discount, so I thought I knew what I wanted. I visited with the manager and got a great price on an even better set of tires. I just went back in today and ordered tires for my wife's car. Visited with Phillip who was very accommodating and got the proper tires ordered. I don't believe you will find a better deal on tires anywhere around here and they've been super helpful anytime I've had any dealings with them. read more

Wow. Great service! I was put in a really flat situation on the interstate on my way to Dallas and the team had me up and running again in less than 15 minutes. I was treated professionally, my concerns were acknowledged and taken care of. Thanks boys! read more

I had a non tire issue with my car. I thought I would see if someone at Discount Tire near Lee Elementary School in Abilene could help or suggest a temporary fix. Tony accepted the challenge. He went right to work this morning. Because of his innovative "fix" I was able to drive to the metroplex in a quiet vehicle. Your store has an angel walking on this earth in Tony. He charged me nothing and was so polite. I've been a Discount Tire customer for many years. This willingness to go above and beyond even for an unrelated problem is why I am a repeat repeat repeat customer. Hurray to your personnel department for hiring such a kind and caring man. read more

You just can't go wrong with any Discount Tire location. I've been a customer for almost 20 years and they never upsell. Give you a good price and if you want cheap tires they are happy to sell them and you STILL get your flat fixed free. I honestly don't know what anyone would go anywhere else. read more

Arrived at 9:15, checked in and waited. A friend showed up at 9:30 for his 9:45 appt. He wasn't seen until 10:18. We waited. At 11:30, another customer was complaining about already having waited an hour, she was told she was next. We chimed in about waiting for 2 hours when Jeremiah told us we had only checked in at 10 and about appointments, etc., but we were next to be pulled in. You lost me with the 10 o'clock lie, then again when we were conveniently next. Does it really take 45 minutes to enter a customers info? Huge disappointment! Where did the old managers go? This store needs them back. read more

had a tire changed in Jan 2022 all was good !two months later have a flat and they never put the spare back in car so i'm stranded with no spare they order me another spare so i go back and get two tires get home get them on to find out they don't have air in them either! unbelievable, unreliable!! i'll never use discount again! read more

willl never come here again!!!! have been patiently waiting for 4 hours!!!! finally got tired of waiting cussed their asses out and asked for a refund they immediately out my car!!!! never again read more

This place is terrible. Definitely would NOT recommend sending your wives, gf's or daughters there. They think they can take advantage of people. My friend and I in the same week went here with a flat tire from a nail and both times said they could not fix it so they had to put a new tire on. I was first so was able to tell my friend that it was a scam and she told them no. When they told me they had to put a new tire on my car, they also told me they couldn't match the other tires on my car so I'd have to settle for what they had in stock if I needed it then. I took my car the next week to where I bought my tires and they fixed it for free with no problem. Discount tire promised that if I was not satisfied with my tire I could give it back. That was a LIE. when I called back to tell them that I did not need this new tire I had only drove on it for 3 days they told me they could not take it back. read more

Great people, very friendly. My only problem is I have to bring my vehicle back the next day to re fix the problem. If this was a some times or not so often I wouldn't even make this review. But it's every time I come to this location, new tires, well there not going to be balanced so u better make plans to bring it back the next day. Getting a flat fixed, well u better make plans for the next day to bring it back up there so they can try to fix it again. Like I said, it's every time I use this location. (If the business wasn't 2 blocks from my house I would drive across town) For service done correctly the first time use the other location, on Catclaw Dr. read more

I went here on Tuesday morning to get my tire pressure checked. I wanted to write this review because the guy that was doing the tire pressure was VERY nice! He did an amazing job! Thank you so much Discount tire for providing this service for free! I'm so happy that my whole family gets tires from you guys. Thank you so much!! read more

I am so happy! They got the tires in that I wanted! They had them on in record time! These guys are the Best! I so appreciate all they do! Greatest Smile & Service! I will be with them forever! ‍ read more

Great service, very professional. Work with you on getting the tires you need. Friendly staff, very comfortable waiting area. Work bays were clean and neat. read more

Vincent was amazing at customer service. He went above and beyond to help me out today. I am forever grateful.

Newest location in Abilene. I was able to get an appointment made for same day service. Greeted as soon as I came in, and the guys really helped me choose the right tires for my truck within my budget. They even offer a military discount. Thanks to the gentleman at Discount Tires for doing such amazing work! read more

I have been a loyal costumer for 8+ years! Referring family, friends, and businesses! Until recently i had my rim and tire fall off due to a broken stud on my spacer. Thankfully i'm still here as it happened on the interstate which could've ended a lot worse! It's been 3 1/2 weeks and my truck still isn't fixed. I'm hoping something will happen soon!! read more

Set an hour for a flat repair and rotate. When finally got it complete there was a screw missing and 2 stripped. Been a long time discount tire customer and this is very disappointing. read more