Had a 2004 R32 that I wanted looked at prior to selling so I could sell with a clear conscious…read more This is the only local place Id go to. He's educated and they're great to deal with. He gave me honest feedback and made the needed repairs in a timely fashion. Highly recommend.

Took my 2011 bmw 328i in for small gasket job... says my oil filter housing was cracked so trusted…read morehim and had it replaced too 1400 for that then charges me for 2 air filters and a fuel treatment that I nvr asked for nor was it mentioned to me... ALSO left my engine bay a complete mess and stripped my drain plug on my radiator leading to all my coolant pissing out... DO not recommend owners a dumbass...

I would not recommend Cochran Volkswagen North Hills to any female seeking warranty service…read more The windshield wipers on my 2024 Taos were malfunctioning and would activate while the switch was OFF, even when there was no rain. At my initial visit, I was told they were "working as designed". At another visit, I was told the problem was caused by my EZPass. It ultimately took six visits, extensive documentation, and considerable persistence before the issue was properly addressed when VW issued Service Bulletin 94-26-01, documenting a "ghost operation," which was my exact problem. What was particularly troubling was how I was treated while trying to have a legitimate warranty concern addressed. During one visit, the technician asked if I was a "girly girl" who applied makeup, brushed her hair, and sprayed products in the car. He stated that "girls do what girls do" and that products will "jack up" the steering column and cause issues. These gender based assumptions further delayed the diagnosis of a legitimate warranty claim. Instead of focusing on the mechanical problem I was reporting, the technician shifted the focus to stereotypical assumptions about my behavior as a woman and suggested that I was potentially responsible for the malfunction. This experience was further compounded when, after the fix was finally applied, I discovered a dent and scratch on the driver's side that had not been present when I dropped off the vehicle. I notified the service director, who stated they would "air" on the side of taking responsibility and did arrange repairs. I am sharing this experience because I believe customers, particularly women bringing legitimate warranty concerns to this dealership, deserve to be taken seriously, treated professionally, and have their concerns evaluated without gender-based assumptions. The problem with my car was real. Volkswagen ultimately documented the exact defect. The way I was treated while trying to get it addressed was the part I should not have had to experience.

I took my car in for service, inspection, and an oil change on a Friday. The shop recommended…read moreadditional maintenance, including new tires and brakes, bringing the estimated total to about $3,600. They told me they'd prefer the car to stay because the cords were showing on the inside sidewall of the tire and said the new tires wouldn't arrive until Wednesday. They gave me a loner car in the meantime. Thankfully the tires arrived sooner and I got my car back on Monday. When I picked up my vehicle, the final bill was about $4,600 almost $1,000 more than the original estimate. There was no prior notice of these additional charges. They linked them to the original service request. After driving the car less than five miles home, mostly through a 35 mph zone, I parked it in my garage. The next day, when replacing my EZ-Pass, I noticed a significant chip in the windshield on the passenger side. I contacted the service center within 23 hours of pickup, but they refused to take responsibility, hiding behind the excuse that it had been off their lot for over 24 hours. Instead, they told me to file a claim with my own insurance. Beware of this shop. They inflate prices without warning and refuse to take responsibility for damage that happens under their watch. Their dishonesty and lack of accountability make it clear they do not value their customers. If you care about fair pricing, transparency, and the safety of your vehicle, take your business elsewhere.

Excellent service today. I had a rare Kohler spark plug that three other places had no clue about…read more It took some time and research, but they found me a compatible plug, they had it in stock, and they even told me what the gap should be set at .... Big Cheers!

Great job Feel very thankful that I chose there place of…read morebusiness Would highly recommend

100% will definitely go back. It's so hard to find a place to take your car that you can trust…read more I've definitely found mine. The 2 people at the front desk were amazing. Leanna (I think that's her name) was doing whatever she could to make the customers experience the best. The man who sits next to her is absolutely hilarious and is so extremely knowledgeable about vehicles. The service was very prompt. My car even had some issues I didn't know about and one of the mechanics came to talk to me personally about it and showed me pictures to help me understand. I called ahead for an estimate and they were right on the money. This place will never take advantage of you. I have verbally recommended to so many people already! Also side note I am not originally from PA and back home my dad would always help me with car troubles. When I don't have that type of access available in Pittsburgh, it's so nice to find a place that will not take advantage of you because you're a clueless, young woman. This place treated me with respect and excellently explained all the questions I had. If you are worried about getting ripped off from a mechanic or don't have a lot of knowledge about your car troubles, this is the place to go!!! I recommend to anyone!!

If you are looking for a reliable, honest, hard working mechanic honestly look no further. From the…read moretime I walked through the door to the time I left...it was the best experience I've had at an auto-body shop in a very long time. Mitch and his crew are outstanding!! Everyone was soo kind. Give these guys your business!! They deserve it!!!

This store is bigger than it appears on the outside, and they have so many products to choose from…read more The staff is very helpful, and it appears they will go out to your car to test your battery for free. There were many products marked with a sale price and the discounts were substantial. Eazy access because it's near a stoplight and there is plenty of parking. Sore is organized well and I quickly found what I was looking for.

Well these guys are morons. Offer same day delivery. Wait for a long time. get an e-mail that…read morethey couldn't deliver it, and I was welcome to come to the store to pick it up. They have same day delivery because, i don;t know, you might HAVE YOUR CAR IN PIECES. Idiots. Finally call corp, note that no fleet found was on the order. CSR had no idea. Finally got an e-mail...Well they use door-dash and Uber..apparently they can't do that? Who knows, they won't tell you anything! Had refunded and will NEVER buy from them again. Advanced Auto here I go again!

We were driving through from Olive Branch, Mississippi, to drop our child off at college when our…read moreAC went out along the way. The entire staff at Keith's Service Center was quick, super friendly, and jumped into action right away to get it fixed. They had us back on the road in record time. Really appreciated the fast, honest help on such a hectic travel day -- thank you!

I was traveling from out of state. Keith was kind enough to fit me in and get my car fixed. He was…read morehonest and straightforward about the possible costs due to the repair he anticipated for my car. He was able to fix the car and the estimate was fair and correct. Honest,hardworking man. His team worked together well

I had a strange request and Val at Boff's helped me out…read more I injured my back badly at home during the few days my car was in a garage in Wexford for minor repairs and inspection. I was ordered "no driving" for several weeks. It was very difficult to schedule my 2 grandkids to retrieve it when repairs were finished, due to college schedules. After waiting 9 days of it waiting to "come home" and still no grand kids--I called Boff's. The experience was wonderful. Val in the office said they could get the car and bring it to my home. Such relief!! The kind tow truck driver, Dave, came to our house quickly to get my keys as the other set was locked in the car. He retrieved it and had it back in our driveway within a short period of time. Val and Dave represent the company well. Professional, kind and understanding. They brought calm to my stressful situation. Stating "Don't worry. " I am so very grateful for them. Dave even placed it in it's very own parking space for me in our driveway. My heroes!

Top notch from start to finish - thanks to their team for the transport of my Jeep to and from a…read more30-minute garage. I highly recommend!!

We had a great experience! Our daughter's remote starter stopped working. Ziebart (where it was…read morepurchased) referred us here to get it fixed under warranty. After taking time checking it out he determined it was dead and worked out an arrangement to have Ziebart provide a replacement, which he installed quickly. Great friendly local business that we recommend!

Jim did a fantastic job at a reasonable price with the installation of a new receiver and speakers…read morein our Honda CR-V. He ran into a few snags during the process but came up with great solutions for them. Very pleased with his professionalism and responsiveness.