While I was out of town my wife had an emergency and had her car battery replaced here for her 2016…read moreHonda CRV. You'll pay about double of what you should and the battery was only 3 years old, which probably did not need replaced. No interest in coming back here again and it was a good lesson learned about this group. Please steer clear and find someone you trust.

Terrible treatment, would never go there for business. They treat the customers rude, cursing,…read moreinconsiderate, not a good place to have in your local area.

Perry highway location is the best! Chris in particular goes out of his way to help - often leaving…read morethe counter to join you in the aisles, and ensuring you get the best deal for your money. He even coordinated a battery return which really I should've had to return to Mr Tire. Fixed me up on the spot!

McCandless Perry Highway store is great. Chris is most knowledgeable and helpful…read more Thanks all!

I had a hitch installed on 3/21/13. Called in advance, talked to Jeff (owner - nice guy) and set…read moreup an appointment for 9 a.m. My wife arrived promplty. Jeff told her they would be running behind because one employee called in sick and he had to answer phones until his wife arrived (late). Hitch took longer to install because Jeff had to do it, while dealing with other customers. Hitch and lighting themselves are good. Workmanship however is another story. My wife had to return 2 addtional times to shop because exhaust was hitting the hitch. On her second trip I asked her what size ball was on the hitch, she told me there wasn't one. Turns out you have to ask and pay for the ball separately. And finally, upon inspection I discovered that the molding in the wheel well and the rain shield underneath the car were not installed correctly. I had to go the the store and purchase hardware (screws and washers), I went to the car dealer to look at how the pieces were supposed to be, and remove and reinstall them myself.

I walked in a woman was placing price stickers on racks . she saw me looked at me standing there…read more She did not utter a word . I asked her if she had car key batteries she said yes and proceeded to put stickers on the rack . After about 5 minutes I left and went to auto zone across the street . Not an entire soul in the store no workers new customers totally ignored me.

Always kind, courteous & knowledgable! I give this auto parts store a triple A+ for advanced auto…read moreawesomeness!

I was so grateful for the kind, quick, and reliable service that the awesome employees at this…read moreJiffy Lube provided! I showed up with my morning ruined after getting a flat tire and being turned away at another auto repair shop down the street that was booked up for the day. The guys at Jiffy Lube were able to take my car in right away and made a point to cheer me up in the process! Would definitely return.

I was on a long road trip with a friend. Our oil light came on, and we had driven over 3000 miles…read moreon this trip alone, so we stopped in this Jiffy Lube on McKnight Road in Pittsburgh. When they were changing the oil the guy came out and said our brake pads were worn and should be replaced. We were driving my friends sisters car, so we tried to get in touch with her to consult her. While we were waiting to hear from her the advisor came out again to give us the proposed costs. He told us Jiffy Lube does not replace the pads, we would have to purchase an entire system, including rotors. We argued with him, saying 'why can't you just replace the pads?' He repeated, ' jiffy Lube doesn't do that, we replace the whole system.' This was going to cost us $575 We went 2 doors down to Monro Muffler Brake. The guy there checked our brakes and said there was nothing wrong with them, and charged us nothing. Later we heard back from my friend's sister that she had just recently had her brakes redone. We drove the entire way home with no brake problems. Shame on this Jiffy Lube for trying to take advantage of 2 women traveling alone, far from home. This review applies only to this Jiffy Lube on McKnight Road in Pittsburgh- I love my local Jiffy Lube in Manhattan Beach CA and will continue to go there!

Dealing with car problems is a stressful thing - almost as bad as dealing with health problems…read morebecause it can impact your finances and livelihood. The people brave enough to work at pep boys will often deal with customers who are in low emotional states so it requires great patience for humanity. Whether you're the desk operator or the mechanic both jobs are just as important as they depend on each-other to function as a unit. In my opinion, they are just as noble as nurses and doctors. My first and only experience with pep boys was for a warranty repair while we were in a Carvana trial period. We have 2 toddlers and it was a big hassle dealing with everything but pep boys got it done. Siri and Carlos are the absolute dream team of automotive care. They did their best and we are deeply grateful.

An actual joke. They told us an inspection would take 2-3 hours when we dropped the truck off at…read more9am. We called 4 hours later to check on it, and they said "it's in the shop now, I'll call you with an update." Another 3 hours later, and we have to show up at the store to see that the car hasn't moved from the original spot we parked it in. We walk in and speak to staff and they say it hasn't even been looked at yet. Honestly, we probably saved ourself a bill for when they fail it for one bad windshield wiper or something. Don't come here. Find a local shop, with reliable people, who don't lie to you. We won't be back.