If you are looking for horrible customer service, then go to this store. We ordered a part we desperately needed for transportation and were given a solid arrival date/time from a regional manager. Called back to check on the part and the store manager said he didn't know when it would come in, and did not care. Did not care that my family has no transportation to work, and made it clear he could have cared less. No effort to fix the problem, offer help, listen, work with us. This guy should get a different job if he's miserable there, and let someone willing to work and help people be put in his current position. We have spent a lot of money with Advance Auto Parts through the years, but never again. O'Reilly or Auto Zone will get our money from now on. We're in a really bad spot now, and lost time when we could have went to a different company that would have given us dependable info/help. Zero stars. read more