Stopped in with a flat tire in the trunk and had the spare on. I was thinking I was going to have…read moreto buy 2 new tires but they said due to the location of the nail, they would be able to fix it. They were busy and said it would be about two hours. I got a text an hour later that it was ready. I went in to pick it up, he handed me the keys and said "You're all set!" I told him I haven't paid yet. He looked at the paperwork and said "Looks like you don't owe anything. You're all taken care of." I couldn't believe it. I was worried about money but knew I would have to suck it up and figure it out, but this literally just made my day. I will definitely be going back when I actually need new tires. I appreciate you guys!

Third time coming here always friendly, helpful, clean comfortable waiting area, got my wipers…read morereplaced and alignment done at the same time, I'll be back again I'm sure!

The guys are always helpful and get me what I need. I will say the store sometimes seems…read moreunorganized: product not always on the shelves, and tags that are inaccurate. This is a small price to pay for good customer service. I'm happy to recommend this shop, because the guys always honor the price it should be with a good attitude

My husband and I had a bad experience with a tire shop where they refused our car. The day had been…read morestressful and exhausting. But as soon as we walked into autozone to make the fix ourselves, we were greeted by excellently kind people/staff. There was always someone available to help, there wasn't a single question that the staff didn't know how to answer. They seemed to be prepared for any questions and any problems. They were patient, kind, helpful and very hands-on! Which I love and do did my husband. They have every car part imaginable, clean environment, they wear masks, the staff look tidy and neat. I am amazed by how amazing our experience here was. If I could give them 6 stars , I totally would!

Love this mechanic! They always get me in fast and they're straight forward. The pricing is also…read morereasonable for everything. Although I don't necessarily enjoy having my car repaired, they make the experience enjoyable.

Awesome service…read more employee were great would recommend this place for anyone who needs a fixer upper

Recently bought a 2018 Ford Escape. They are friendly and stand behind there vehicles. Had an issue…read moreafter purchasing it they fixed it right away. Would definitely recommend checking them out if you are looking for a vehicle.

Marie was awesome. Answered all our questions. Didn't intend to buy a vehicle that day, but the…read moreFord Edge was such a great deal. We'll send more people in your direction. Sherri Denney

I called after 6 PM to get a quote because my vehicle was broken into and the call center operator…read morewas so polite and kind. I explained that my insurance reccommended a provider that coundn't get me in for 2 days and with small children and appts. to make in the mean time that wasn't acceptable to me. She was able to schedule me for the next day and explained the cost difference of bringin g it into the shop versus having a tech come to me. I arrived at the shop 45 minutes before my appt and they took my vehicle to begin cleaning (from the break in) almost immediately. Even though I was told it could take 60-90 minutes to install, I was out of there 25 minutes after my actual scheduled appt. They were very busy taking calls and doing installs, but still made time to offer beverages to me and the other customers. They were able to offer me a discount because I use Allstate(even though I had to pay out of pocket because of the insurance deductable on my plan). I'm happy with the final result of the service and very pleased with their people skills in dealing with my situation. I would reccomend their services.

Terrible customer service. They made the problem worse and refuse to fix it. I spent an hour…read moreattempting to actually speak to someone about the issue and then she brushed it off like it's not an issue. Avoid going here.

My 17 ram 3500 actuator threw a fault code. I took it to bergstrom ram oshkosh because they should…read moreknow their product. The service advisor showed my how far down in the engine bay the actuator is and how many parts had to be removed to access it. I had a service agreement so the service advisor was going to interface with them to save me a lot of money. They replaced my actuator at a total cost of $4000 but my part was only $1000 because of all his hard work on the phone. I decided to try to bulletproof my 6.7 if one little part cost 4 grand. I replaced the turbo and my 4 thousand dollar actuator. My third/newer actuator was ordered with the 64mm turbo. My new mechanic removed the passenger side wheel liner, removed four screws. Installed the $700 new actuator in 20 minutes. My cost for the actuator was $700 and I suppose that bergstroms price would have been much less than that. My point is that markup on labor and parts at bergstrom is beyond what any reputable dealer would charge. Beware of the sharks swimming around in that dealership because 400% markups are not ethical in any industry. I wouldn't do business at this oshkosh ram dealer on a dare. Take your truck to any other shop in the area until they flush the rats out of this dealership. They certainly cant fix the dealership with bergstrom personel. If you look at all the yelp ratings for every bergstrom dealership you see why using yelp is a HUGE MONEY SAVER as it exposes the crooks in the automotive business.

Service on my 23 Rebel has always been great. Bronson Enli who i believe moved to another store…read morewas awesome. Super sincere about making sure my purchase was great! I think he was more excited about the order package than i was. At delivery i noticed what i thought was a dent on the rear ds of the cab. Well there was another on the passenger side too so we thought nothing of it. four months later I noticed a discoloration on the ds spot and noticed the paint was cracked. Called back to the store we both figured it was due to shipping. They covered the repairs and had it back to me in a short amount of time.

The staff is super kind! They explained everything! They took care of my tires and with such…read moreefficiency, it's so nice to go to a place that is so professional. Every of the gentleman were so happy and kind.....

I don't live in Wisconsin, but I came to this Discount Tire for an emergency situation after my…read moresteering wheel suddenly began shaking. I had a 5+ hour drive home that same day and specifically requested that the wheels be balanced and the one bad tire be replaced. Initially, they declined to do what I requested. After speaking with my dad over the phone, they agreed to replace a tire. However, once I got home and we removed all four wheels, we discovered that the tire they replaced was not the tire that actually had the issue. They had also added a significant amount of wheel weights to the problematic wheel without explaining this to me. All four of my Michelin tires had been balanced within the past year and previously only had a small amount of weight on each wheel, so seeing that many weights added to a single wheel was concerning and appeared to indicate an issue with that tire. What was most frustrating was the lack of communication. The staff appeared to focus on some existing cosmetic damage to one of the rims and suggested that may have been the cause of the vibration. They also informed me that the problem would not be fully resolved, which left me wondering why the actual source of the vibration was not addressed. The steering wheel shake disappeared for roughly 350 miles after I left, then returned. I understand they were likely trying to help me get home safely, but I left feeling that my concerns were dismissed and that the root cause of the problem was never properly addressed. For an emergency situation where I was relying on their expertise, the communication and diagnosis were disappointing. I do want to add that the staff were very friendly, professional, and quick to help. Given that I was dealing with an unexpected issue while traveling, I appreciated that they got my vehicle into the shop right away and worked to get me back on the road as quickly as possible. My disappointment is not with how I was treated personally, but with the communication and the fact that the underlying issue was not properly identified or resolved.

Been going here for over a decade! Wonderful service, staff & recommend them to everyone! Mark,…read moreDennis & the whole staff are amazing even when my cars emergencies have happened. Even bought my current vehicle from here. They are honest, explain things point blank & don't try to have you fix things that aren't broken. My parents & daughter also bring their vehicles here. 10/10 recommend!

Absolutely Outstanding Service at Dante Auto! - My Fuel Issue Fixed Fast and Fair!…read more From the moment I limped my sputtering vehicle into Dante Auto in Oshkosh, I knew I was in good hands. I was experiencing a frustrating fuel issue that was making my daily commute a nightmare, and honestly, I was bracing myself for a lengthy repair and a hefty bill. Instead, I received nothing short of five-star service that truly exceeded all my expectations. The staff at Dante Auto were immediately welcoming and attentive. They listened carefully as I described the symptoms my car was exhibiting, and they got it into the shop incredibly quickly. I was kept informed throughout the diagnostic process, and within a reasonable timeframe, they had pinpointed the problem. What truly impressed me was the mechanic who took the time to explain everything to me in clear, easy-to-understand language. He didn't just tell me what was wrong; he showed me and explained the potential causes and the necessary steps for the repair. This level of transparency was incredibly reassuring and made me feel confident in their expertise. He even broke down the cost of the parts and labor beforehand, so there were absolutely no surprises when it came time to pay. Speaking of the bill, I was absolutely thrilled with the final price. Considering the speed and efficiency of the repair, and the thoroughness of the service, the cost was exceptionally fair - truly a breath of fresh air compared to some of the horror stories I've heard about auto repairs. To have my fuel issue resolved completely and correctly, all in the same day, for such a reasonable price is simply fantastic. It's not just about the quick fix and the fair price, though. The genuine care and professionalism displayed by everyone at Dante Auto were remarkable. They treated me with respect, answered all my questions patiently, and made what could have been a stressful experience surprisingly pleasant. If you're in the Oshkosh area and experiencing any car trouble, I wholeheartedly recommend Dante Auto. They are honest, reliable, and provide top-notch service with a personal touch. They've definitely earned my trust and will be my go-to auto repair shop from now on. Thank you to the entire team at Dante Auto for getting me back on the road quickly and affordably! You've truly earned this five-star review and my sincere gratitude.