Avoid at all costs. These are scammers trying to Prey on naïve people…read more Requested a quote for rear struts and sway bar. Automotive Specialists: "You're gonna have to bring it in for us to give you a quote" I bring in my car, thinking it was going to be a 5 minute thing - throw it on the lift see how bad the struts are. They say "well let you know" Take a whole 34 hours to get my "quote" They tell me a dozen other things "wrong" with the car, then give me a "quote" of $3250. Mark up the price of parts by about 3x. I say NO, then they tell me that the inspection will cost $150 AT NO POINT DID THEY COMMUNICATE THEY WERE DOING AN INSPECTION AND IT WOULD COST ME AN ENTIRE DAY OF PAY AVOID THESE SCAMMERS Not to mention they're literally giving gift cards away if you give them good reviews.

Worst experience ever! Zero communication! The service I…read morerequested was to have the battery replaced and oil changed in my 2005 Honda Civic. It took 3 hours and cost me $428.00. My appointment was for 1pm. My car wasn't moved from where I parked it until 1:25. I thought once they had my car in the garage and had a look at it that they would come out to the waiting room to give me my options. Instead, they installed a $254 battery; they thought this was ok for a 20yo car. There was no communication with me regarding anything until 2:45 when Brian came to the waiting room to inform me of $2000 worth of work that my car needed, which included $761 for 2 rear struts. I never asked for a full car inspection. I thought I would not be able to leave, but I was informed the battery was not yet installed. I didn't get out of there until 4 pm. Once I arrived home I took a closer look at my receipt and saw that I was billed $85 for a "charging system test" which I did not ask for, nor was it necessary. I then looked under the hood and saw that even though they had my car for 3 hours, they couldn't take a minute to do a courtesy top-off to the power steering fluid and brake fluid, but instead left them at below the low mark. The AAA battery they installed had a black date sticker of 6/24; a one-year old battery.

Paul was incredibly helpful…read more I would recommended Simon's Auto Service based on their commitment to customer service and outstanding communication.

Got my rear bearings and brakes done. Great work for an amazing price. Just upset they're not open…read moreon Sat but most mechanics don't work Sat up here. Paul is a great guy and very helpful. You don't have to spend a boat load to get your auto fixed. Thanks Simon's!

Very nice owner, worked with my friends to get them a car when they were in a bind. Nice cars…read morethere, friendly & is a nice caring business.

Very honest and upfront about everything!!! Purchased a 2020 Toyota Corolla very nice car…read more Exceptional service.

Lover this place! Highly recommend. Dave and his staff are very knowledgeable, up front and do a…read moregreat job! It is not letting me give 5 stars....not sure why....It Deserves 5 Stars!

Dave at Alternative does a fantastic job. Quality and speed is great and the price is right. We…read moreappreciate the great service we receive.

It's hard to find someone with the time to help us. Alot of the employees just point in a direction…read moreinstead of helping customers find what they are looking for. Most employees that we asked questions of responded with I don't know. We did make some great purchases, but don't think we will return.

I ordered some weather tech floor mats for my vehicle. They ordered them and said they.would be in…read morerhe next day. They.called.me when they came in the next day. I told them I would be in later in the week and stopped to pick them up and they had them ready for me. They greated me like an old friend, brought out the mats, took away the cardboard. I placed them in my vehicle and they fit like a glove. Great service as I couldn't have asked for anything more, I will definitely go back.again

They will say things are wrong with your car that are not wrong and try to scam you for more money…read more I do not recommend using them. They will get the job done. If you already know what's wrong with your car and you tell them what you want they are not bad mechanics but if you go there and you don't know what you're talking about they will take advantage over you and screw you for every dime. I needed to get my axle fixed and I knew exactly what was wrong with it. I took it there and they told me everything up to my steering column was gone and needed to be replaced. The bill was about $2000 is what they quoted. And they try to convince income for me that everything needed to be replaced when it did not. Everything is just fine other than what I came there for.

DO NOT GO THERE I REPEAT DO NOT GO THERE. first of all me…read moreand my whole family we all go to the auto select in neenah if we have any issues with our cars, But recently i took my 2008 infiniti g35x to auto select in neenah and have them look at my car because the interior lights wasnt working And the license plate lights weren't working... but while my car was there they told me i need to get my catalytic converter Fixed and i got it fixed spent around 1500$ on it but when i picked up my car there was a check engine light on. I told them And they looked at it and RESET The check engine light and told me to come back if it turns on again. So i left with my car and brought it back the next hour because the check engine light turned on again and they reset again and told me to come back the next day if its still there. So i brought my car back to them the next day, NOW they told me i need to replace catalytic sensors too and i would have to leave my car there because they had busy schedule.. understandable BUT IN NIGHT TIME WHEN I GOT DONE WITH WORK AND I WAS DRIVING PAST AUTO SELECT IN NEENAH I DIDNT SEE MY CAR THERE IN THE PARKING ALOT OR IN THE GARAGE and i could sleep all night knowing someone is out there driving my car pushing on it or misusing it because its NOT THEIR PROPERTY when i confront them the next day about my car not being there lastnight "they kept refusing said they parked it in the church parking alot because their parking lot was full, but wholetime the parking lot wasnt even fully full there was still 3 to 4 car parking spots were empty in the parking alot.. and i even paid for the sensors and have them put it on my car.. so my girlfriend can finally drive my car but the check engine lights was still on.. so i left and brought my car to the bergstrom and They kept my car there for week and test every single part on my car and they said the check engine light is keep turning on because of the bad catalytic convertor PART that auto select put in. So i went back to the auto select and ask them if they can look at it n replace the part BECAUSE I HAVE 3years part warranty on it. talked to Anthony and the onwer they kept interrupting me and wasnt trying to listen or hear anything they being really RUDE about it.. they didn't listen or do anything about it.. i spent over 4000$ and still the check engine light still on because of auto select.