Advance Auto Parts

Thought I had a bad battery so stopped in one night and Mickey came out and did a power check and…read morefound a loose cable torked it down and didn't try sell me me a new battery. Can't say enough about the honesty at this shop.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Buchanan & Young

1.0

Just another dealership service department where you will be overcharged and may or may not have…read moreyour car competently diagnosed or fixed by the time you pay them and leave. For fair, honest, highly competent automotive service and repair at a fair price, I highly reccommend both Scott at ACME auto and deisel and Ray at Tipton automotive, both in Burnsville NC.

Garage scheduler was combative and unprofessional when asked about the curious timing of a…read moredangerous mechanical failure that occurred while my vehicle was under repair for a different problem, and did not inform me that this life threatening failure had occurred before handing back the keys. He and a female manager there yelled at me for a very lengthy time in direct opposition to anything resembling acceptable customer service. If you have to get work done there, definitely do NOT question them about the nature of the vehicle's issue, and bring your own fan if you have to spend time in their waiting room during the summer, as there is neither air conditioning nor a fan for customers' comfort. Also check your brakes before your leave.

O'Reilly Auto Parts

3.9

(7 reviews)

Definitely the worst of any of the local auto part stores .Sold me wrong part I returned part to…read morehave them tell me "they would have to look through all the parts to find the right part" waste of time and drove vehicle to find right size. Baffling. Will never go there again.

I didn't select a rating. This parts house is absolute trash. I spend on an average 1,500 dollars a…read moremonth in this trash hole and every part I buy,I have to return it 2 to 3 times. My time is valuable too. I bought an alternator on 04/22/25,put it on my truck. By 04/24/25 it quit charging. I returned it on 04/24/25,re-installed it on my truck. 05/25/25 half way to work it smelled like my truck was on fire. I'm sick of paying high prices for junk parts. I will never darken another O'Reilly auto parts doorstep. 90% of the parts I've bought in the past 2 years have been absolute junk. Do better or shut down. You're as bad as advance auto parts. The people that work at these places deserve better. They're the ones catching everyone's hatred.

O'Reilly Auto Parts

I've utilized this O'Reilly Auto Parts store several times. Every time, they've always had what I…read moreneed in stock. It's conveniently located close to where I am. There's also an Auto Zone and an Advance Auto Parts near by, but O'Reilly Auto Parts is really designed with the mechanic in mind. They don't have all that gimmicky stuff in your face when you walk in...they know you're there for some auto parts...not a plastic diamond-plate Sponge Bob flashlight.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

NAPA Auto Parts - Phillips Auto Parts

3.0

Very knowledgeable and helpful. Had the parts I needed for my 2011 sequoia and easy to do business…read morewith.

Completely unknowledgeable but friendly. Wrong parts are common and most of the time they cannot…read moreeven find them on the shelf.

Phil's Tire Service

(6 reviews)

He got me out of a jam quickly with a tire plug I needed to get on the road to work this morning…read more He even opened 10 minutes early! My husband has used him for tires as well and has been happy with the work and prices. Highly recommend!

As a newish resident of Burnsville, I relied on locals to steer me to my next tire place, and our…read moretown FB group seem to love Phil's. So, I needed two tires, and this being a small town, I called to ask if I should make an appointment because I've spent hours at a Firestone even with an appointment. They were incredibly courteous on the phone, and that extended to my visit. The two tires I received were comparably priced to Wal-Mart, but I'm absolutely 100% positive that I didn't have to drive 40 minutes to get subpar service, so I would have paid more to avoid the headache. I went and had breakfast while I waited, and hit the thrift store. I was gone less than 45 minutes, and my car was done and waiting for me when I returned. I was so pleased with the experience that I made an appointment for the other two tires, and any repairs I may need in the future. If you are local, you already love this place. If you are visiting, or a part-time resident - this is where you go to not get ripped-off or hassled. I should also mention, they were kind enough to check on my brakes as a courtesy. Ample seating in the waiting area, and adequate enough parking for the size crew they have. If the parking lot is full and you didn't make an appointment, I think you'd likely be in for a wait. Google Maps wanted me to access Phil's from Main St., but you have to do so from 19 - FYI.

Auto Tech

Mark is a great, solid mechanic who can figure out most problems in almost any type of vehicle. I…read morewas glad to find Auto Tech through a friend around 2019 or so. I've since brought both my 1995 Chevy S-10 pickup and 2010 VW TDI Diesel to him for everything and anything. In addition to basic maintenance, I can trust he'll figure out the occasional odd problem and get it fixed, and in almost every case, if anything he's under-priced considering his skill levelk and dilligence. Highly recommended.

I have been super happy with Mark's Auto Tech in Burnsville for 5 years now. He is knowledgable,…read morehonest, capable, and thinks of the customer's best options right away. That's important. Other mechanics think of their best options to make the most out of you, but Mark is the opposite. When I get my bill I always feel I got a good fair, honest repair. This guy's amazing. Mark has rescued one of my cars that Asheville mechanics wanted an arm and a leg to fix. Mark figured out a safe way to fix it, and it's been running fine for the last 3 years. I drive a lot for my work, and depend on my cars. I also depend on my mechanic. Mark's Auto-Tech shop is the best I ever had. ron

Elk Mountain Motors

All six of my family members have been "patients" at Mike's (prior to Rob of Elk Mountain buying…read morehim out) for at least a decade. Rob has followed Mike's tradition of honest, fair auto repairs. Won't say they're the cheapest but my family can attest that many, many of the others are far more expensive. I will always put my money on honesty and dependability to avoid the horror stories that abound. The premises are spotlessly clean, the mechanics are attentive, and Rob is clarity itself in explaining problems.

From the owner: Elk Mountain Motors is a full-service auto shop in Asheville NC specializing in European, Asian,…read moreand vintage automobiles.

Decola's

4.6

(11 reviews)

Just good people. I've used Decola's several times and have recommended them to many. They are…read moresmart very easy to work with. Simply put, they have their shit together. If you need towing services in the area, they should be at the top of your list.

We were broke down in the absolute middle of nowhere in a place that barely had a cell signal, and…read moreMr. Kirk from Decolas towing came to our rescue instantly. Our battery was dead, our alternator was shot, our window was stuck open, and it was just starting to rain. He popped the hood, gave it a jump, rolled up the window, loaded our rig onto the truck and was off to our service shop in a matter of minutes. Mr. Kirk was kind, professional, totally willing to help us, and cleary knew exactly what he was doing. We will always call them if we ever need help again.

McGee Brothers Body Shop

perfect work! I wouldn't think about getting someone else to fix our cars. This is the third time…read moregetting him to do the work.

Eagles Towing