Great service, quality, and price. Will definitely come back. They tested my old battery to make…read moresure that was the problem. That also installed new battery at no extra cost. Nice to do business with a local company as opposed to a large corporation.

From the owner: For all your battery needs. Give us a call at either of our 2 locations to see the difference in…read moreour service and pricing.

Terrible customer service. I called twice before driving there to make sure they had inventory to…read moreduplicate a vehicle key and fob and was assured yes. I also verified that I needed the vehicle present to program the fob. I double checked this twice because I live an hour away each way. I get there and the customer service guy told me that he doesn't have time for me. I'm the only one in the store. Turning customers away is unacceptable and I recommend going to Lowe's or anywhere else for your needs.

The guys in the Hendersonville store are great! Very knowledgeable, excellent customer service,…read moregreat prices on phone repairs!

Quick service! Was quoted a price on a battery, two days later it was over $30. more. Same…read morebattery. Wasn't happy with that.

I needed a special battery for a verizon land line box. I had been to 6 stores from Hickory to…read moreLenoir with no luck. Tyler built one for me on the spot. You don't need to go anywhere else for your battery needs. From small ones to car batteries and more, they can help you.

Had a shattered screen on IPhone, couldn't see anything. Made appointment for the next morning. I…read morebelieve it was Josh (the manager) that greeted me and walked me through the process. Verified all of the info, and was very thorough in making sure that all the questions were covered. He said that it would take a couple of hours. When I went back at the promised time, phone was ready to go. Very smooth process, and would highly recommend. Thanks

I came here to buy 2 new motorized wheelchair batteries for my papaw so he could get around and the…read morecustomer service was aweful. The didn't try to help whatsoever and I could tell they just wanted me to leave. I was very polite throughout the whole conversation I had with the employees. I have never written a bad review on anything else because I felt as if it was a waste of time but I feel like people should know about this place. Stay away from this particular store and order online if you can.

I went to Battery Specialists this afternoon & bought a new battery. Very happy with the service…read more I didn't shop around so cannot tell if there price was good or bad, but I am a senior with nobody to help me most of the time and Ray even installed it for me at no charge, so it was worth the price, regardless! Feeling grateful!!!

Went here looking for a battery for a New Holland 555…read more backhoe, and not only did they have it, it was on sale for $79. Knowledgable and friendly staff to boot.

Definitely the worst of any of the local auto part stores .Sold me wrong part I returned part to…read morehave them tell me "they would have to look through all the parts to find the right part" waste of time and drove vehicle to find right size. Baffling. Will never go there again.

I didn't select a rating. This parts house is absolute trash. I spend on an average 1,500 dollars a…read moremonth in this trash hole and every part I buy,I have to return it 2 to 3 times. My time is valuable too. I bought an alternator on 04/22/25,put it on my truck. By 04/24/25 it quit charging. I returned it on 04/24/25,re-installed it on my truck. 05/25/25 half way to work it smelled like my truck was on fire. I'm sick of paying high prices for junk parts. I will never darken another O'Reilly auto parts doorstep. 90% of the parts I've bought in the past 2 years have been absolute junk. Do better or shut down. You're as bad as advance auto parts. The people that work at these places deserve better. They're the ones catching everyone's hatred.

Today, it was snowing a lot. My wiper blade split, and I stopped at O'Reilly's on the way home. A…read moregentleman, Fred, helped me find the right size blades. He even went out in the snow and installed them for me. Now that's service! I really appreciate his kindness and helping me get home safely.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!