Joe Shelton was very helpful tonight when I stopped by to get oil for my car. My oil light came…read moreon and after purchasing the oil, he came out and put it in my car. Each time I stop by this location everyone is so helpful. I will definitely continue to shop at Advanced Auto Parts Gulf Breeze. Great customer service!

My engine light came on so at the suggestion of my Facebook family I went to this store. On a…read moreSunday. Fifteen minutes before closing. I expected to be turned away as it was the end of their work day and I offered to come back in the morning if it was too much to ask. Without skipping a beat Eric already had the computer reader in his hand and heading out to my car. It was such a relief to learn that the fix was minor - he took care of it on the spot. Now I don't need to worry about my son driving up later in the week to get his sister moved out of her dorm. I would highly recommend starting here for any car issues. ~One happy mother

Hubby & I stopped in here for some mass Air flow censor cleaner for our Rover…read more This Auto Zone had exactly what we needed, was super clean & well stocked. The staff was also super friendly & helpful. Very Small parking lot thou that is shared with Pep-boys. Not much room for big trucks/trailers. Will return!

Review for AutoZone on 9th Avenue, Pensacola, FL…read more I had a very disappointing experience at this location. I came in politely asking for help with a car part, and instead of assisting me, the employee just yelled "aisle 5." When I asked for clarification, he repeated the same thing without any effort to help. I specifically asked if they could look up my vehicle to ensure I was buying the correct part, and he flatly said, "Nope, we can't." I tried to figure it out on my own, but there were so many parts it was overwhelming. When I asked another employee, he behaved the same way rude, dismissive, and unwilling to help. When I pointed out that AutoZone's own website asks for make and model, they shrugged and said, "We just don't." What was even more frustrating is that while I was struggling, I noticed them being attentive and helpful to other customers but not me. It felt like the difference in treatment came down to a complexion, which was deeply upsetting. I left and went to O'Reilly's on 9th Avenue instead, where the employees immediately looked up my vehicle, helped me find the right part, and went above and beyond to make sure I had what I needed.Please avoid the AutoZone on 9th Avenue. The staff here were rude, lazy, dismissive, and they clearly pick and choose who they want to help.

Severe crack in my windshield from rock. Took care of it fairly quickly. Good customer service…read more Phone system a little challenging. Overall not bad. No leaks or any complaints so far.

Asked for a quote, got a phone call within the hour. Came the next day, it was quick service and…read moregreat customer service.

I went here last week to get my wheels rotated and tire balanced and when the guy was done, I go to…read morepay, he tells me I'm good. And I was so confused, he just said you're good. So I left, I'm not car savvy so I don't know what to check for. I go to check my wheels today because I happened to be outside on lunch and there's massive road rash along my wheel on the passenger side that was rotated to the front. I've never had road rash because I've never hit any curbs and I always wipe my wheels after a car wash. Otherwise, why would I not need to pay for services?

I bought a full set of brand new tires for my car from tire kingdom, they've always been good…read moreservice The couple of times I brought my car in for a balance and rotation, UNTIL they were bought out by Mavis. I returned today with an issue on a tire, first time l've had a real issue, I called before to make sure it was still covered under warranty and it wouldn't be a problem for them to fix. I was reassure two times that it wouldn't be an issue and to bring in my tire, which I had already removed from my vehicle. Upon arriving after they looked at my tire, they informed me they could give me 50% off a new tire because of the tread left on my old tire. They informed me that they didn't have my old tire brand anymore, but could offer me one that was equivalent to what I had. He then proceeded to tell me that half of a new tire would bring my total to around $200. I told him I wasn't sure how that was possible when a brand new tire regular price was $200. Where did the 50% come in to play? He told me after mounting the tire on my rim and other fees it would be around $200. I had already removed the tire from my car so they weren't even having to put it on or off my vehicle. They told me even with a cheaper tire my total would still be around $170. I told him that the tire he was trying to sell me for $170 was listed brand new for $120 on THEIR OWN website so I was still confused when the half off came into play, how my total would be that much. Worst is customer service l've ever received from them. I took my tire and will now bring it to a local tire shop instead of counting on them. Let's just say the warranty and the things they make you feel like you need to purchase when you purchase new tires from them is unnecessary because it does not help when you have a real issue. Not sure if it's the new management that took over this establishment or if it's the new company that owns them but even with the warranty from them, I will no longer use them.

We were driving on I-10 heading towards from DeFuniak Springs FL en route to LA when the…read moresupplemental braking system that brakes the car we flat tow behind our RV quit working. This puts added pressure on the RV's hydraulic brakes. I called the InvisiBrake's manufacturer, Roadmaster Inc, for assistance. They gave us the name of Humphrey's to have it checked. I called them and they got us in as soon as we arrived. They were able to troubleshoot and repair the problem (blown fuse and a wire that came loose) for a very reasonable charge. We were back on the road in about 3 hours, which included the mechanic's 1 hour lunch break. These folks were very friendly, knew what they were doing, and got the job done quickly and for a good price. I would definitely check with Humphrey's for your hitch & trailer needs in the Pensacola area.

I'm giving these guys a 5, but they honestly deserve higher. I called yesterday after Key Marine…read morerecommended them. My boat trailer was in bad shape. I bought it that way. They quoted me a week turn-around time, but to my surprise it was the next day! They made my trailer look brand spanking new! There were 3 employees that I worked with and each one went well above and beyond to help me. I'm amazed at how kind they were and the craftsmanship. Thank you so much, I'll always come to you. I didn't post any before pics, but let's just say, we don't know how I got the boat & trailer there... God was definitely watching over me. They told me it was fine to bring my boat on the trailer too. That was a convenience.

Polite and trustworthy. Very thoughtful and thorough!…read more Thank you, Chip and Amanda Holder

Quality Service. Great price. Occasionally has specials for teachers or single moms…read more Gives back to the community.

Low cost tires. Quick and easy no appointment needed. They get you in and get you out.read more

Recently, I've experienced two events involving nails in my front tires. Both times I made an…read moreappointment at the Davis Highway location and was in and out within an hour. No charge for repairs and no extra plus selling of tires that I didn't need. The staff is very friendly and knowledgeable. Great experience and customer service.

DEAD BATTERY UNDER WARRANTY WILL NOT HONOR. Will never use them again. My daughter and her 8 month…read moreold baby stuck at target in 100 degree heat with a dead battery. Not trying to get one over on them or steal from them just trying to exchange it cause AGAIN it's under warranty.

I came to have my battery tested because my car wasnt starting on its own. Michael tested the…read morebattery and found that my battery was on its last leg. My battery was corroded on to the connector and Michael and other associates worked on the battery for a while when they could have sent me somewhere else. I believe they went abive and beyond to help me. They even have military discount which was a plus. Thank you OReillys auto parts.