Derek went out of his way and fix my terminal connectors to my battery. Would choose this place any…read moreday of the week if I had car problems or had to find the right part!

During the really bad weather I got new wiper blades and the employee installed them. I remembered…read morethat people always have trouble with the adapter, as did this employee. He decided not to use any adapter. That didn't seem right, but it was really cold. In about a week a plastic part of one of the blades broke. And then in another week, both parts broke and the blade came off. S*** happens. What matters to me a lot is how the business responds. I took the blade in and showed Tyler that it was broken. Without my even asking, he said it would be replaced. When I explained that I thought it broke because it was installed without an adapter. He agreed. Replaced and installed two new blades. And is the first person (of 4) putting new blades on this car who figured out immediately how the adapter worked. I go out of my way to go to this store. Big call out to Tyler for courtesy and competence!

I've revised my opinion of this place on my second visit ... very unprofessional staff …read more.. unwilling to help or give out information ... or they just don't know the answers ... I cannot really tell what is going on here. Stopped in for a case of oil ... easy peasy right? WRONG!!! They don't sell cases of oil, nor do they offer a discount if you buy 12 single bottles. Also, they have a sign that says "Ask our Parts Professional about our Military Discount," (I am a veteran) but when I asked what the discount was, he says, and I quote ... "it varies ... I don't really know" ... very professional (sarcasm). "PARTS PROFESSIONAL?!?!" Ha!!! More like "Parts Idiot.!!" Do yourself a favor, just skip this place and drive a few miles down the road to Napa ... they sell oil by the case and at a significant discount ... No Cheers for this crappy O'Reilly's ... BYE FELICIA!!! P.S. They supposedly offer a price-match guarantee... I bet that's why they don't sell oil by the case, because then they'd have to price-match it ... SNEAKY, TRICKSY O'Reilly!!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

They're extremely unrealistic when it comes to returning anything. Even if the box says "Napa" on…read moreit they won't accept it even with a receipt. Complete sticklers. They genuinely don't care about doing good business and speak to you as if you mean nothing to them. Absolute cheapskates.

I was always taught to change my own oil and tires growing up, but when I moved to Pittsburgh, I…read moregot a little scared to do work on my car without any supervision. I walked into O'Reilly's one day to pick up headlights for my car and immediately I could tell the employees actually cared about helping me and not just getting a big sale. They helped me find all the items I needed and even offered to change my headlights for me FOR FREE. I was overjoyed. I have recommended this location to so many people and I have been back so many times since. Whenever I have any car needs, I will always check here first! Everyone is so helpful and I love knowing that they genuinely want to help me instead of getting a sale.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Let me start this out by saying I have an older car, an 05 Buick Lasabre, It's one of the only…read moreassets I own, so I do my best to take extra good care of it. After the 1st time I went here for a service 3 or 4 years ago, I knew I would be back again for any subsequent service, because my perception of the staff at Knorrs Automotive is that they're very hard working and trustworthy. My lived experience matches up with what I felt in my gut pretty seamlessly so far each time I go there to get something fixed or looked at! I've had some bad experiences in my life with mechanics as I'm sure everyone does, but NEVER at Knorrs, they do the services I need, competently, and at a proactive pace (For the repairs I've needed with my car), for a reasonable price. I have nothing bad to say about them at all and would recommend them highly. They're busy so if someone seems curt or brief on the phone don't take it personal, but do take your vehicle in for service!!!! I'm from West Pgh and I'm thankful to have Knorrs Automotive in my neighborhood!!!!!! Thanks to all the staff who is making it happen down there!!! I just got done getting tires, an oil change and some other pre-winter services and I rode all the way home with my head in the clouds, bc I wasn't stressed about my car!!!! That's priceless!

Called to get prices on two tires. They said they had them. When i got there (left work) The one…read moreperson could not find the tires the other person said he was looking in the wrong place the man came out again and said they were all terrain tires and I asked what that meant. His answer was that means they are luggie. I asked again what does that mean we did this for about five minutes finally he said they are snow tires they gave me the runaround were completely unprofessional total jerks I would never go there again if my life depended on it oh and they kept going outside to check my tire size because he didn't believe I knew what I was talking about probably because I'm female he said I'll go check the tire size I said I gave you the tire size he seif I'll go check again

Would not recommend…read more I've been a customer for over 10 years, but the quality has gone downhill since the ownership change. Too many problems to list, the latest being a tech leaving a large stain on my headliner during service.

Rear brake pads and rotors cost much less here than at the dealership. Very pleased prompt…read morescheduling and service.

I have been going to these folks since my wife and I first started dating 7 years ago and she…read morerecommended them to me. I just got my car back from this year's inspection and just wanted to tell everyone that if you want fantastic service from friendly people at a cost that can't be beat, the Auto House in Robinson is for you! They always treat us right, going above and beyond, doing excellent work and taking deserved pride in what they do. Five stars, all the way!

Fair, reasonable and reliable service. They stand behind their work and always give an estimate…read morefor your approval prior to performing work.

This is a review on the snyder brother's in carnegie. Please do yourself a favor and never go…read morethere. i needed some work done on my exhaust. i dropped off my keys on 9/11/17 in the morning. A couple of hours later, i received a phone call from them. they quoted me a price that i believed to be exorbitant. i thereby declined their services. on 9/13, i went there in the morning to get my keys. i was handed a key whose remote was cracked and had holes on every button. i told john (one of the workers there) that my key remote did not look like this when i handed it to them a day and half ago. instead of trying to figure out why my key was now broken, he told me the lady who checked-in my key can TESTIFY to the FACT that the key remote i handed to her had holes in it and was cracked. come to find out, the key they handed to me earlier was'nt mine and when they found my actual key, there were no holes nor cracks on it. i understand that mistakes happen but i don't appreciate being accused of lying and being lied on. By the way, i received no apology for their mistake. Please stay away from these people.

This review is on Snyder Brothers in Carnegie. If I could give this auto shop 0 stars I would…read morebecause they don't even deserve 1 star. I went there on 9/27/14 to get new brakes on my car. I noticed that they took longer than expected (close to 2 hours when they told me it would only be about 30-45 mins), but I didn't think much of it. When I left my car appeared to be driving fine until the next day (9/28/14). I was on the highway and heard a loud banging sound come from underneath my car. When I went to brake, I couldn't and realized that I LOST MY BRAKES ON THE HIGHWAY!!! By God's grace, I was able to get to an auto shop without causing an accident. When I got out of my car, the mechanic immediately noticed that the outer part of my left brake pad came off. After a complete diagnosis was done, it was determined that my left caliber wasn't installed correctly back onto my car resulting in the bolts and caliber coming off while I was driving. I also have pictures of the caliber dangling underneath my car which looks crazy. The mechanic even said he never seen anything like this before. Obviously I was very upset and did receive a refund from Snyder's, but their attitude was VERY RUDE AND UNAPOLOGETIC. The mechanic (Steve Corbly) that SABOTAGED my car wouldn't even look me in the face and just shrugged his shoulders and said 'I don't know what happened'. The owner (Dan) even admitted that Steve's behavior was unacceptable, yet he still works there. To make matters worse, the owner told me that Steve had the NERVE to try and flip it and say that someone else tampered with my car. So I guess someone just went underneath my car in the middle of the night and loosened the bolts on my caliber...REALLY??? This was a completely RIDICULOUS statement especially since I have an alarm on my vehicle, and never had any issues like this before. They are just trying to cover their mess by making up nonsense, which really PISSED ME OFF. I don't usually right bad reviews, but Snyder Brothers need to be exposed because this could have been a tragic situation and they could care less about my safety!!! Any auto shop that's more concerned with protecting the faults of a mechanic than the safety of its customer needs to be shut down immediately because the next person may not be as fortunate. STAY AWAY FROM THIS PLACE!!!