Today was my fist time stopping at this store i needed a couple switches and a few other little…read morethings the staff was vary helpful especially Shawna For sending me a copy of my receipt When there computers wouldn't print it out and being a small business owner this is vary important To have . Thanks Shawna you are awesome

I was in need of a new rear wiper blade and this was the nearest store of any kind that I could…read morevisit. I walked in with a general idea of the size I needed, but decided to double check with the book that is available for customers. I should of went with what I had thought in the first place, because the book was wrong. More on that in a few. I purchased the blade and went outside to install it. Good thing I did this before I left the lot because it really wasn't the right one. So I repackaged the blade and went back inside. I dealt with a different employee this time and she informed me that I should have asked at the desk before selecting my blade. That would be fine and dandy to have known, but why have those booklets if they aren't correct? After the employee retrieved the right blade you would have thought I was trying to pull a scam on them. I mean you saw me just purchase this, go out in front of your store, attempt to install it and come back in to exchange it for the right one. What could I have done in between any of those actions to suggest I was duping you? Anyway, after I got the right blade, I had no trouble installing this one and was on my way.

I went in on a weekday afternoon because I needed a new headlight bulb for my car. The technician,…read moreLuke, who assisted me demonstrated great customer service in finding the Correct and inexpensive bulb for my car and installing it. I recommend O'Reilly Auto Parts to anyone who needs service/maintenance for their car.​

Staff was super friendly and helpful, went in for oil change special and I was out of there quicker…read morethan any other auto parts store. manager Jake was a pleasure to talk to. Will be giving them my business again

I can't say anything about the mechanical service, likely its fine…read more It is truly a shame that Cochran wouldn't take care of me on fairly routine fix for them, but it cost me $900 to get done, and that was the best price I could find. You see, Hyundai used a plastic piece that wore out sooner than it should have -- Hyundais screw up, not mine. I actually had to borrow the money at the time to get this fix done, and my mechanic told me it would eventually become dangerous. You see, I obtained the car used, and I had no idea there was a recall on this problem -- the original owner apparently blew off the recall notice, and never told me. If I had known I wouldn't have gotten it done, for free. I take recall notices seriously. I only found out about this design problem when, out of the blue, my steering started to shimmy, the fix cost $900. I even shopped around -- $900!!! Not happy at all. Exceptions are exceptions for a reason, to give someone a break. I guess Cochran doesn't think I deserved a break.

They put the customer over policy and we are now the owners of a 2024 Tuscon Hybrid. The customer…read moreservice was great.

I called with a unique situation, as our car had been backed into by a semi causing body damage to…read morethe front of the vehicle. The bumper was duct taped on to prevent it from falling off, and our inspection was due this month. The trucking company has been ignoring all attempts to reach them. I was told to swing by the day before to talk to Justin, the service foreman, to determine if anything can be done as a stopgap until repairs can be made. Justin came up with a game plan, but he knew he'd be off the when I brought the car in, so he talked to Robert and some other guys who were on that day about the game plan. They agreed that bolting the bumper to the frame would keep it secure and follow inspection requirements. When I showed up to get the work done, Noah was looped into the plan, and the 3 of those guys literally saved my sanity and ability for my daughter and me to get to work while our insurance company now battles with the trucking company. Robert was the guy who made the repair that allowed them to proceed with the inspection. After 11 days of getting ignored and being given the run around by Western Express trucking, I seriously could have hugged all 3 of them and when they lent a hand. My husband and I have always had excellent service from your dealership, but these 3 men went above and beyond yesterday at a time of great need, and I can't thank them enough.

Service Department won't pick up the phone, won't respond to an issue or complaint in followup to…read moreservice. Won't answer calls made by landline, cellphone, their own online chat window or email, all tried on the same weekday during regular open hours. ZERO RESPONSE to a serious safety issue. This is why I left Brewer services years ago, but the new faces and names are using the same policies and toolbox as the old ones. I'm sorry I gave them another chance. If they ever contact me, I'll update with what they were willing to do or make it right. If they can convince me of some integrity I might even delete the review. Edit: they eventually did call back. My wife took the car in to address the safety issues they failed to either own or remedy. Within 1 mile of leaving the service department, my wife driving noticed the hood of the car undulating at 40mph. She pulled over and discovered the hood only secondary latched and not closed all the way. After calling to report this, their rep called u and said "they were never under the hood" so if you you want a picture of what dealing with them will look like, this is it. I'm done with them.

A great selection of you pull parts, some good prices, others are high, but what isn't these days?…read more Bring your own tools and wonder the yard, plus they have a pretty good tracker of what's on the lot and what row it's in. Good bunch of guys working there. Only wish it was on the other side of the city, the traffic getting there can be brutal.

Dave is fantastic to work with. Did my negotiating over the phone -great communication throughout…read morethe process of selling my car for scrap. Good to find someone with such integrity.

Amazing people, they really treat you like family. I'd highly recommend them for any vehicle…read moreservice.

Hmmm!!......Where can I start? They are an outstanding company without any doubt that your…read morecar/Truck/SUV will be done right the first time, kinda place. I was rest assured when I was told that the owner had done and all the accomplishments that came from his wife about a pick up that he built and from all the awards hanging not to mention that it was on the cover of 4Wheel and /or Off Road magazines. Deliah, the woman who takes a lot of the calls, had an outstanding personality. I felt welcomed (bc I couldn't drop my car off the nite before) by her chatting with me, to sitting outside with me when I needed a smoke. The work I had done pics to follow this review. As you'll see in the picture. I highly recommend this place for everything that you need. Minor to major they'll stand by the work performed and will stand by you as there word and work is golden. (Deliah, I hope your Gnocchi was good). Don't hesitate to call this company.!!!!!! Pics to follow on the work they done.

I had an excellent experience at #1 Cochran Honda in McMurray today. I arrived without an…read moreappointment after discovering I had a flat tire, and Anthony Cutrana, my service advisor, was able to assist me immediately. He was incredibly kind, professional, and helpful throughout the entire process. The service team assessed the tire and patched it in about 35 minutes, which was much faster than I expected. I was especially happy to learn that I didn't need to purchase new tires. The level of customer service I received was outstanding, and everyone made a stressful situation much easier to handle. Thank you to Anthony and the service team for the prompt, honest, and efficient service. I look forward to returning for future maintenance and highly recommend #1 Cochran Honda to anyone looking for exceptional customer care.

If you want to buy a CERTIFIED PRE OWNED vehicle that does not come with a full tank of gas as…read moreadvertised, has dog hair in the cup holders even though it was supposedly detailed, has tire pressure issues even though it supposedly has new tires and has personal items belonging to a previous owner such as a toy and a remote control for a television still randomly placed around the interior of the vehicle ( within the passenger compartment fairly close to the cup holders that contained the dog hair ) then this is the place to go. Hardly come anywhere close to the high standards of Honda's CPO program but they will gladly pass it off as such. All this within 48 hrs and 50 miles of driving after a handshake and a smile. A sucker born every day. Thanks COCHRAN HONDA. What a huge mistake i made. Go elsewhere folks and be on guard

I highly recommend this place…read more I live just a few blocks away so when I needed my oil changed I figured I'd give them a shot. As the other reviewer said, they are very knowledgeable here and were fair and honest. The best part though was it felt like they went above and beyond in doing the actual work! Basically if you go to like Jiffy Lube etc they'll do a basic oil change for a cheap price, but at Apex for a reasonable (slightly higher but I'm telling you it's reasonable/worth it) they actually check all your fluids and tighten everything that needs tightened, my car feels 100 times better than before they worked on it. I'll be coming back to them next month for an inspection and pretty much anything I'll need done from now on. Good guys who really know what they're doing. And quick, too! Highly recommended if you're anywhere near the area.

Do Not Go There. They ran a pressure test and blew out my reservoir! They ruined my car costing…read morehundred to get it fixed elsewhere. The car was in perfect shape upon arrival. All they had to do is AC Work. The AC components sit next to the coolant reservoir and they cracked it on the left hand side. DO NOT EVER ISE THEM! They will purposely damage your car so you will keep coming back! RUN!!!! They will pretend and deny they have no accountability for the damages they cause!