This place is not nice towards women!…read more I needed to buy a car battery. I did my research and chose to come here. I told the clerk I needed to purchase a battery and have it installed. He asked me what type of car I have and I told him. Automatically he showed me a high priced one and said this was all they had. I told him that their website directed me to this location because they had the kind that I wanted in stock. He said no again. I showed him the website. Then he tells me his computer shows a note saying to call a specialist before installation so they cant do it and I need to call the dealership. I ask him for proof of that in writing. Nothing. I asked if corporate would know and he says I can call them if I want. I called and they were closed. So I called the dealership to the make of my car, and they said they never heard of that and there is nothing specific with my car that I need a dealership to confirm or advise on a battery change. I called my fiance to meet me and when he showed up, then answers were produced. The battery I wanted is in stock now all of a sudden, but they can install it but because where it sits in the front of my car...they dont wont to mess up anything. Look at the picture to see where my battery sits.

Been having trouble with my truck ever since I bought it. These guys have been there every step of…read morethe way. If you have any issues with a Ford small block, Bobby is your guy. He's probably forgotten more about cars than I'll ever know. Thanks again y'all.

No one here. 1pm on Sunday! Crazy. Says it should be open . Lights are on. I guess bad…read moreemployees

I was having a little bit of car trouble. I raced over to the store low and behold when I got there…read moreat 7:50 PM the doors were already locked with customers still inside mind you

Got me in and out within a day on a 24 volt starter for an import 1991 Toyota Land Cruiser Diesel…read more Made it look brand new even though its 30 years old!! World class service in a family owned business!

Fixed my car in a timely manner, communicated everything well ! My backlights now work and I am…read more100% satisfied .

I am strictly an Interstate Battery person. I've used them in all the vehicles I've owned and do…read morenot use any other brand. You will pay a little more. But there is no substitute for your car starting up at all times. They also have a good nationwide warranty that I utilized out of state once. I've come to this location about 2 - 3 times. Didn't know they existed, as I was driving all the way down to Woodland. Good service. Got a little pushback when I attempted to use my 10% off Yelp check-in. But after a phone call, it was cleared up, which allows for a positive review. Certainly plan to return as the need arises.

Battery discharge light came on BMW. Bought a battery from this store , didn't have it installed…read moredue to store not having proper equipment.Took battery home, had Hendrick BMW install and test, problem was a module, not the battery. Tried to return battery a few days later. Store does not allow returns. Next battery I buy will be at Walmart, Auto zone or Advance. There cheaper and they allow returns.

Zero stars PLEASE DO NOT use this mechanic !! Larry came…read moreout to repair my son's VW Jetta. Initially, seemed like he did as he said because car was back running. However .... he charged near $750 to replace fuel pump & 02 sensor but refused to provide an invoice of any kind, receipt for parts or record of a diagnostic report we paid $50 for ,that fee was to go toward repair, but he never applied the fee to repair! Worst of all is .. this "new" fuel pump failed just a few months later! If it was actually replaced it would be under warranty. I reached out to him & recently (finally!) he provided some Amazon receipt ( with parts totaling $92 / he charged me almost $300 for ) BUT those parts do NOT match as a fit for my son's year and model Jetta .... nor does that "Amazon" misfit match up as the fuel pump that was just removed & replaced ( w legit receipts proof of w old part physically removed & new parts with receipts ).. this was done by another legit mechanic !!! Larry stated once he received wrong fitting fuel pump initially, but could not provide receipt for the correct parts being ordered/ received. ??? Asking a mechanic to provide an invoice & receipt was is reasonable & an expected request !! Larry acted like I was crazy & disrespectful to even ask ! Like what ???? We had problems over past few months , like mentioned above fuel pump then recently completely failed . Turns out after a proper licensed mechanic did real diagnostics they determined neither part we paid was ever actually EVER replaced ! He simply used relay to get failing pump to function short term ! Our latest legit mechanic can testify he recently removed ORIGINAL pump. We have now replaced both parts . Larry did not ,but charged us for these parts and labor. He also seems he caused more issues by messing with rigging relay ! Idk , but in a nutshell, Larry stopped replying to me , refused to provide receipts for any such fitting parts / warranties , diagnostic report ... just plain refused to provide any type of invoice or attempt to do anything to make this right at all. I gave him numerous chances to provide receipts & come out & rectify /repair. He stopped responding. I have reported him to BBB. Please don't let this happen to you!! It's costing us more money, time & headache :-0 Just another FYI, according to our legit mechanic Larry also overcharged for us what he didn't even do. Unbelievable !!

Couldn't have asked for better service. Extremely professional, friendly and quick. I needed brakes…read moredone in a hurry and he was at my house in less than an hour. How often do you find that kind of service? Never. Highly highly recommended. Thanks so much for helping me get back on the road.

my experience with Lake Norman Hyundai last Monday was phenomenal. Richard Marsh, the sales rep who…read moregreeted me and my friend when we walked in, was absolutely wonderful. No push, just information and he answered a ton of questions patiently and cheerfully. He was really awesome. Turned out that going in for information and leasing a car was absolutely in the plan and that subject was thoroughly discussed, pros and cons. Everyone from the manager to Richard to the finance guy were patient and wonderful. I had purchased a Hyundai Sonata, '08 I think, back in 2010 at Lake Norman Hyundai and I had an extremely positive experience over the years with that vehicle and the dealership, et cetera. I love my car and I love the fact that I can message Richard or call is right there to help even after the deal is done the papers are signed. I made an appointment with him on Wednesday to go up and go over the myriad of features in the car and he spent two hours with me, sitting in my car out front of the dealership going over absolutely everything.

Had my son take his 2024 Elantra hybrid there to have a recall taken care of which turned out to…read morejust be a software update. During which they tried telling him he needed a coolant flush, brake fluid flush, fuel system cleaning totaling over $890. WTF...the car has only 36,000 miles on it! They prob saw he was a young kid and thought they could squeeze some $ out of him. Told him never to go there again.

I originally booked this appointment based on the positive reviews and called beforehand to confirm…read morethat my vehicle could be diagnosed in a timely manner so I could plan transportation accordingly. The appointment was scheduled through my warranty company for an electrical issue involving my car's radio volume. I arrived at 11:15 a.m. and chose to wait at the shop because I had already missed a day of work and had taken an Uber from 45 minutes away. I was told the diagnostic test would take a couple of hours. By 3:30 p.m., I still had not received any update on my vehicle. I noticed my car had been sitting for some time, and when I asked what had been found and whether I could review the diagnostic estimate being sent to my warranty company, I was not provided any clear information. After asking multiple times for an update and a timeline, Matt, the store manager, became condescending rather than addressing my concerns. The owner, Jade ("J"), then joined the conversation. Instead of providing answers, he appeared unsure of the status of my vehicle and had to ask his staff what was going on. He then asked me to step outside, despite the fact that I had remained calm, respectful, and was simply seeking information about my vehicle after waiting for several hours. Outside, the owner stated that he felt "uncomfortable." I found this troubling, as I had not been loud, disrespectful, or confrontational. As a black man this is definitely not ok. Rather than acknowledging the lack of communication, the wasted workday, and the inconvenience of being without transportation, my concerns were dismissed. The conversation became more uncomfortable when the owner raised his voice. I calmly asked him not to do so, and although he later apologized, the overall experience left me feeling disrespected and unwelcome. My frustration was never about the repair itself. It was about the poor communication, lack of transparency, excessive wait time, and the way I was treated when asking reasonable questions about my vehicle. Based on this experience, I cannot recommend this business.

Made appointment have F1 fluid added to my Maserati which I gave them make model and year while…read moremaking appointment and explained in detail on phone just as I did with service manger upon arrival. You put car on lift and add fluid located on top of F1 pump, remove cap then pump in fluid which i had fluid and small portable pump. I had new Container of CHF 11S fluid which is commonly used in maserati garages, container said power steering fluid which is 100 % hydraulic fluid and can be verified easily on line. Manager tells me its not correct fluid then prints out different model of my car showing plug for transmission claiming I did not know what I was talking about. Had I spoke with mechanic which I guess he was a want to be mechanic would had been no issue! So they refused to work on my car Highly don't recommend this place at all highly incompetent.

Nice place for used car parts. They have a good selection and you can rent a wheelbarrow for big…read moreparts or a golf cart. You can also print a receipt with the location of the vehicle you came to pull parts from. Recommend bringing boots or work shoes, because the yard itself is rocks which can be rough. Otherwise good place.

My parts girl Lucky or Lucy always has the know how and gets me guided in the right direction. I'm…read morethe Volvo and Janet Jackson guy and they all yell and greet me when I come in. Feels like home and always glad to go there.