Roman helped us out with a last second after hours pre-purchase inspection. He was highly…read moreresponsive and communicated perfectly throughout the entire process which ended up saving me headaches later down the road. He did a very thorough job and went well above and beyond expectations. I highly recommend you reach out to Roman and his team for any vehicle service/maintenance needs.

From the owner: Welcome to Primes Auto Service — Your One-Stop Automotive…read moreDestination. Located in the heart of Charlotte, Primes Auto Service is your full-service automotive repair and collision center, proudly serving local drivers, fleets, and national accounts. Whether you’re here for a quick service or complex repair, we deliver precision, speed, and unmatched customer care. We Do It All Under One Roof: • NC State Inspections (including emissions & safety) • ADAS Calibrations for advanced vehicle systems • New & Used Tire Sales • Tire Mounting, Balancing, & Flat Repairs • Wheel Repair & Refinishing • Complete Auto Body & Collision Repairs • Aluminum Panel Repair & Paint Work • Frame Straightening & Insurance Work Welcome From preventative maintenance to full body restorations, we’re equipped with the tools, technology, and team to handle it all — fast, affordable, and done right the first time. Why Choose Us? At Primes Auto Service, we don’t just fix cars — we build trust. Our team is committed to honest diagnostics, transparent pricing, and top-quality workmanship backed by years of experience and the latest repair standards. Conveniently located | Fleet welcome | OEM diagnostics | We accept all major insurance

Great, honest people…read more I've had my axle replaced, engine repaired, oil changed, etc. They don't overcharge, they're fast, effective, and very personable.

Got my transmission flushed and filter changed on a Porsche 911. Fast and great service! Would…read morerecommend! 2nd time using them.

These guys are great, honest mechanics. They always do great work, and I never have to worry about…read morebeing ripped off or given the run-around. They specialize in Japanese cars, but they can work on just about anything, and always do an excellent job!

I recently had to have an inspection done on my dad's GMC Canyon and I noticed that the brake…read morelights weren't working so I took it to Firestone in Belmont. They weren't able to fix the situation and they advised me to take the truck to a dealership or to an electrical mechanic. So I went to Victory Chevrolet in Mt. Holly and the service advisor told me that I shouldn't waste any money in the vehicle because it was old and smelled liked mold, mildew and had the worst water damage he's ever seen. Needless to say I was disheartened and didn't know what to do so I looked up mechanics in the Belmont and Mount Holly area. This is where I came across R&M Auto Center, their reviews were almost perfect so I called them up and the front desk was very helpful, professional and pleasant. She set up an appointment for me relatively soon. When I arrived, I spoke with Cameron and explained the situation in detail with the brake lights, the driver's window not going down and locks not working. He assured me that it would be taken care of. He also reiterated that the diagnostics fee was $103 and if they didn't resolve the issue in the first 45 or hour then there would be an additional charge for each additional hour. I left my vehicle overnight and when they call me back the next day, to let me know what the issue was, I was worried but Leslie explained that they found the issue and it was a simple fix for the brake lights. I was extremely happy about the price because I was thinking the worst. They finished my vehicle and did my inspection as well in a timely manner. When I picked up my vehicle I was surprised that the driver's window worked and the locks on the truck worked as well and yes the brake lights were fixed. They took care of everything and didn't try to exploit the situation. Overall, I would definitely recommend R & M Auto Center for your vehicle's repairs because they are truly honest, upfront and do great work on your vehicle for a very fair price.

They use quality Aisin Toyota replacement parts for my Toyota Corolla. They also use the correct…read morepink coolant to refill my radiator for the water pump replacement. The only recommendation I have would be that they should break down the cost of parts, and labor seperately when they do a quote. There is also a seperate environmental fee for the service. They also left my car unsecured overnight with all of the doors in my car unsecured parked outside of the parking lot. Security should be important for all customers cars especially when they are park on the outside of the repair shop. They are busy so you will have to wait a few days for the repairs to be completed. The man I spoke to got upset on the phone when I asked him to break down the cost of parts and labor for the repair

Very good experience. Auto was ready for me when I arrived. Brought back a few days later for a…read morequick repair and Justin handled everything and had me on my way very quickly. Mark was great and Taylor was very nice, thorough and made sure every detail was covered.

The mechanic Justin is very unprofessional and he also over charges his customers as well as having…read morea poor attitude. And talks like he's smarter than a computer, ha ha what a joke. He's just a plane RIP off. Don't let him get you to. check around you can find better deals and a better mechanic!!!

I had a terrible experience at this shop. I went to Chris for a labor only brake job for rear…read morebrakes & rotors (I bought my own parts prior). I was quoted 158 for this job the day prior over the phone and I confirmed at the start of the appointment if that would be the price. My brakes were in poor shape, missing a brake pad on one side and the mechanics spent an extra 15-20 mins working on my cylinder. At the end of the job, Chris informed me that they got air on the line and would have to bleed the brakes. (I've always had my brakes bled at the end of any brake job so this is standard for me to have done whenever I get my breaks done. They told me this would be an extra 120 dollars at the end of the job. My father is a mechanic and said that price was a little high just to bleed the brakes and was very familiar with the procedure. He told me "go call your dad and ask him to send you more money." When I asked if they could take 20 bucks off and knock the price down to 100 from 120 he asked me to tell him how old I was which I thought was rude and uncalled for. I told him I was 30 and he proceeded to say "wow you look 18" and said "one day you're going to have to learn that everything in life isn't free sweetheart." When I went to his office to pay he also said I'm going to have to buy him lunch because they spent extra time working on my car than they planned. Disgusting behavior. I would not recommend this shop to any woman (or really anyone) unless you want to be taken advantage of and upsold. They ended up bleeding one brake so my car would be somewhat drivable. My interior dashboard was also scratched up when I got my car back from them.

Great service quality and value. Found our new mechanic in Charlotte, which is always one of the…read moremost important things!

Know how to work on both our old vehicles, 2003 truck & 1995 Miata…read moreReasonably priced.

I always go here when I have trouble with my tires. Yesterday I was having trouble with air…read moreexiting my tire slowly. They listened, took care of the problem and I was in and out in 45 minutes and the cost was minimal. The staff was friendly. The waiting room was roomy and adequate. Even with Wifi.

I would recommend this place to anyone. They did a Great job on the repairs on my vehicle. The…read moreprice was also very reasonable. I was recommended by someone that takes all of their vehicles there for repairs. They are also very nice.

From the owner: We service all makes and models. Repair or maintenance. We have an excellent record of customer…read moreservice. We’ve been operating in same location for 10 years.