First time I came to you out of frustration with another retailer. Troy Reaves welcome me with a…read moresmile and a handshake. told him I was there for an alignment, and possibly a leak in a tire. From the time I arrived until I pulled out to go home, a mere 45 mins had passed. I got my alignment, I didn't have a leak, they recalibrated the TPMS. Thanks to all the guys in the shop.

Went in to get a plugged tire properly patched. Only one car there being worked on. I sat down to…read morewait and the guy who came in after me dropped his vehicle off to get one tire. They took his right in, so I waited. Half an hour later they finally took mine in after his was done. So, after another half hour, I was told mine could not be fixed. I waited an hour for nothing. Then they acted surprised I didn't want to buy a tire there. What a waste of my time.

Fast friendly service! Great value for the pricing. Getting your car serviced is quick easy and…read moreaffordable.

We were on our way from Cleveland to Grayson KY when the tire on our trailer blew. They got us in…read moreright away and didn't over charge us for this emergency service. We were so grateful!

Has always gotten me in quickly for my tractor and mower tires and always does a good job. Keeps me…read moremoving on the farm when time is important. Prices are always comparable to other places and often even cheaper.

watch out for this place, very shady practices. Make sure you know your vehicle is in good repair,…read moreor they just might sell you one with major problems. BEWARE.

Very helpful and efficient!! Guaranteed approval and affordable!! The staff was friendly and…read morewelcoming and I would highly recommend going there if you're looking for a reasonably priced vehicle!!!

Took a Toyota rav4 in last week , told them had a humming noise in the rear, think it may be a…read morerear hub bearing, nope they said it was tires ok . Well we will look around for tires , Well took it too another garage , both hub bearings were bad , When I did pick the car up it was in the same exact spot , I left it , soo im not Saying there bad , but be honest no one even looked at the hub. Maybe they took a ride down the road and heard it maybe not , but at least look at the dam thing.

Incredibly rude staff. We decided to leave instead of spending good money on bad business. There…read moreare still a few shops who care about customers and that's where I will spend my money. How hard is it to say hello and make a customer feel welcome?

Sutherland's was bought out by Vest auto repair. I went to the dealership and asked about a…read moretransmission fluid change and they said $300. Vest said about $130. Well when I went in they found that an old gear box that I had run over at night had knocked a hole in my transmission pan. They ordered a new pan and put it on, changed the fluid and charged me $275. still $25. cheaper than what the dealership wanted for just the fluid change. I also had some brake work done and it seems they might not be quite right. But I'm 100% sure if I call them and explain to them that something might be going on they will straighten it out. It might be where I don't have new brakes on the rear too.

Absolutely wonderful service. We have used Sutherland's for years and after today, they solidified…read morelifelong customers. I had an issue with my car that turned out to be something very simple. They attended to it the same day, and wouldn't take payment for their service, despite the fact that they took time out of their day to assess the issue and fix it. Keith told me "I wouldn't feel right taking money for that." Wow. Not something you hear every day! They're honest and provide fantastic service. Thank you SO much!!

These guys came out a detailed my 2009 Jeep Liberty and made it look like new again. Very high…read morequality work for a couple young men trying to start a business. Professional and thorough. We had Great Danes and there was a hair left in the jeep when they were done. Great job.

Nice young man. Showed up on time. He did a nice job on both of my Power King tractors. I would…read morerecommend him.

I went in on my lunch break to have an exhaust inspection done and they had my universal muffler…read morewelded in within 45 minutes. Good price and great service. I will recommend to others!

I cannot in good faith recommend this shop, but I especially cannot recommend it to anyone lacking…read moreat least moderate car knowledge. If you choose to come here, you risk them performing unneeded work on your car without informing you of the extra cost, up-charging you 65% on parts, and acting unprofessional and defensive when politely confronted about it. For context, I came in with my car which I specifically mentioned was coding for its mass air flow sensor. They performed a smoke test that cost $100, which was entirely unnecessary, as the problem turned out to be an easily detectable 2-inch hole in the air intake hose (you could fit about four fingers into it). I paid $169 dollars for a replacement hose after their 65% up-charge. Additionally, they performed a $50 throttle engine cleaning that I did not request. I paid for two and a half hours of labor, but upon returning to question the process and the cost of the work, I was shown the entirety of the fix, which only took about fifteen minutes. In the end, they begrudgingly refunded me $100 of my $450 bill. My check engine light is back on less than a week later, coding for the mass air flow sensor yet again.