I came in to replace my battery and Bryce was a huge help! He helped me carry the battery in,…read moretested it and replaced it for me. Very polite, timely and knowledgeable. Highly recommend asking for Bryce if you need help or have a question.

Called in to order a brake line part at the Chillicothe Ohio location. The man on the phone priced…read moreit at $17.99 and "ordered it". Today went into the store. They couldnt find the part. Then they finally found the part the guy had ordered it under the wrong information and priced it wrong. I then had to pay over $30. No apology or offer to price match or discount due to their error. I voiced that I was not happy that I was paying almost double due to their error and fuck up I then was told by the manager Chris that if the part didnt fit I could happily return it and buy it somewhere else. Chris said this with the most sarcastic rude tone. I said that if it wasnt the right part I would. The manager then smirked at me and made a gay slur and insult towards my girlfriend and I. I have shopped here for years and always buy my car parts here over the 2 advanced autos and auto zones in town. I will now not be returning and will be elevating this issue and advising people of the harrassment I received. The level of disrespect was ridiculous and absolutely unacceptable.

Had Rich come help my car get towed at 6am. He was very rude and pushy about me having to make a…read morephone call so somebody could be there with a payment. Told me he didn't have all day to wait (it was 6am, mind you.) Tried to call multiple phone numbers to complain because I was very unhappy with the attitude, as I was already upset about having to get towed on my way to work. Rich answered and told me he already talked to the owner's about me and was hesitant to let me know when I could call back to talk to an owner. Gave an attitude on the phone call as well. Will not ever use their services. & It wasn't even my choice to call then so I wouldn't bother. You'll just feel like a burden.

From the owner: Specializing in: - Towing…read more- Automobile Parts & Supplies - Automobile Accessories

Mine is in Richmond Ky, good store, great and helpful staff, very knowledgeable. Dependable. My go…read moreto for parts for my pickup and my Sprinter Van

The staff is really knowledgeable and very helpful with finding what you need. They also will help…read moreyou with minor things like installing wiper blades.

Great, honest service from awesome, knowledgeable folks. I've had several alternators repaired here.read more

Our 1978 Ford Vacationeer RV was purchased from the original owner of 38 years, but it wouldn't…read moreidle. We removed the carburetor & had it overhauled by Hite Parts Exchange & now it purrs like a kitten!! The return time was super quick & packaging was excellent, which is a good thing because it got beat up by the carrier. The carburetor was fine! Thank you, Hite, for your EXCELLENT overhaul of our carburetor!!

They have hard to find parts and are always ready to help. The prices are usually pretty…read morereasonable and parts are of good quality. Check them out first next time!!

They have parts you can't get at other stores. Always friendly and ready to help you with your…read moreautomotive needs and repairs.

From the owner: Ross Auto Parts in Chillicothe, OH, has the region's largest selection of automobile parts fit to…read moreaccommodate cars of any make or model. Whether your drive a car, truck, or SUV, their independently owned automotive supply company has all the parts and equipment you need to repair any vehicle foreign or domestic. Making it simple to browse, compare, and select the perfect parts for your next automotive project, Ross Auto Parts is here to take the stress out of shopping for auto parts, so you can stay in the garage instead of wasting time in a store. To speak to a knowledgeable member of their staff, call (740) 774-4300 today. For more detailed information, visit them online.