Had a complex problem with the EGR valve - problem was solved quickly and efficiently - great…read moreservice!

An Honest, Dependable Service center, reasonable prices. I…read moreHighly recommend taking your Vehicle to Shawn at 27 Automotive.

Tried to be a loyal customer. Like the mechanics and their work is unmatched. Go to pay the bill on…read more3 occasions and there is a charge of $30.00 foe shop supplies on all 3 occasions. I understand that there are certain items that need to be charged for under this category I've experienced this at other shops but not virtually 30% of the bill. Needless to say I am done there. Would not recommend this shop unless you are willing to spend $30 to get in the door.

First, I'd like to say mechanics get a bad rap from only a few. It's hard work to be a stella auto…read moremechanic. It's hot, it's cold, it's dirty, customers usually don't know jack and are suspicious and hate paying big bucks usually via ignorance and the story goes on and on. If you find a stella shop stick with it and gift them occasionally. Began having service done at the PP a little over a year ago. Reason: I had a 2010 Ford Fusion inspected at another local garage and some additional service requested. I was satisfied for the most part. But one thing stood out from the service. I requested a transmission fluid and filter change. The owner said he would not recco it until I had the Trans cooling line replaced as it was leaking. Total line and replacement cost was $650.00. I fell out of bed! The section of the line that was leaking was a small rubber section at the radiator. This is a long dual line with a 6" rubber section. Very expensive and labor to install. He showed me where it was leaking. I passed on the line. The car is 12 yrs old. I won't keep it more than 2 more yrs. then another car purchase that's 2 yrs or less old. With that in mind on to a 2nd opinion. I ended up two wks later at the recommendation of my son at the PP. I explain. He gets his LED headlamp and looks down at the line. Oh I see it. Small leak. I can replace another rubber section that will last as long as you have the car. $100! He asks when was the last time you changed the trans fluid. Never! I'll change it for you if you waive any issues after the change. I say why? He explains. I don't get the trans change. I still think why? A couple of wks later on YouTube my favorite Scotty Kilner the Toyota/Lexus guy (most reliable cars ever made) made a video on why not to change trans fluid if you never changed it over 100K miles. I look further and it's true. You should not. If you do save the old fluid. These guys at the PP know their stuff. They realized and were in sympathy of my thoughts: it's an old car and it's going soon. Some places only repair how the OEM engineers designed it and some improvise. Which way is correct? As a matter of (fact) it depends on the issue and the age of the car; Secondly, the original design is not always the best way or the only way to repair; (watch Ray Rainman on YouTube); Thirdly, if another way is just as good or better and you can save the customer hard earned cash, that's just good business sense and a win-win for all. Few think outside the box while others just follow the original design. This one thing as well as quality service, won my business.

Christopher was super knowledgeable on all things auto! The other O'Reilly store on Mast St…read morerecommended him on S. Willow as they had the machine to match paint for tough ups and they didn't have the machine to help me. Christopher took care of me and about 20 others. As I watched I was amazed at how much he knew about so many different types of issues relating to automotive issues and went above and beyond by providing call backs and other O'Reilly stores that carried what they were looking for. I really appreciated him creating the paint color for my touch up and I really like shopping at both O'Reilly parts stores now. The one on Mast St and the one on S. Willow are both great. And thank you for the military discount!

Bought wipers recently at the South Willow location (used to be on Gay St) and had the best…read morecustomer service experience with Sam... she was upbeat, professional and extremely helpful thanks!

My husband and I have bought many, many cars and trucks over the years, and in all honestly - we…read moredread it. To us, the thought of dealing with the sales people, the sales managers, the back-and-forth ... it's just exhausting. We were looking for a third car, and of course, our search began on-line. We did end up looking at several cars and trucks in person, both at dealers and for sale by owner. We saw several that interested us at Phillips Auto Sales in Chichester, NH, which is about an hour from us. We decided to go and check them out. Each of the three cars (SUV's and Vans) we looked at were all in great shape and appeared as the online ad depicted, unlike several of the ones we had seen at other dealers. We test drove the one we liked the best, and worked out a price with the owner of the company, Mike. No pressure there. Mike is an honest guy, and he and his father have owned this business for 40 years. I think they've been doing something right. When we picked up the car, it was spotless, and had a full tank of gas, and a new inspection sticker. Little things mean a lot. I will be referring Phillips Auto Sales to family and friends looking for a used car. You cannot beat the service or selection.

Just bought my mini Cooper at Phillips. . My experience was great in that both Mike the owner and…read morehis dad (family run) are friendly and no pressure kind of guys. I found them to be straightforward and honest and comfortable to deal with. They happily honored the 30 day guarantee by checking and fixing a few minor concerns. I would definitely recommend this used car dealer.

Bought another one salesman found me exactly what I asked for & it's already got pipes bars & the…read moremagnum front rim only 12k miles they put on new tires full service and detailed her thanks again to the whole team all working together like a well oiled machine

welcome to 2026 and national powersports…read more 2013 road glide, 13yo with almost 40k miles .... still $11,000. mechanical notes "rear rocket seep"! why not just FIX IT!!!! then they have a 2007 street glide, "select unit", which i dunno sounds like it should be a GOOD thing, not cheap... "needs steering issue corrected"... because it's a SALVAGE TITLE!!! what world are we living in?!? national just pedals JUNK, and they won't budge at all on price. what a frustrating experience