Had what I needed and it was very quick service. Plenty of staff around so no wait at all to get…read moretaken care of. Efficiency is key for me.

Two years ago, the customer service was outstanding. Now I call and ask about the same battery…read moreinstallation that you all did previously and because of "new management" you can't do the same job that you did just over two years ago? Does that make sense!! Then you offer a mobile mechanic's services A classic case of steering business to the person of your choice. Bad service!!

Best prices ....way better than Autozone or any other big chain part store, service was also…read morehelpful and friendly.

I've gone there in the past and whenever I need it any obscure item they were always able to come…read morethrough. Hopefully they stay in business for a long time.

Went to buy a battery for my Ford F150 pick up truck and even though there was a little more…read moreexpensive than the one at the dealer they were able to give me a courtesy 10% discount without even asking for it that goes along and they will definitely get more business in the future

Dominga was able to check my battery, see the warranty and made sure I had everything I needed to…read morego and crank my 74' Chevelle. Service was beautiful, we laughed and the entire team was on point. this is a neighborhood store, that acts accordingly. The team creates a great environment to make return visits. These guys deserve an award

What else can I say? They do masterful work quality whether they fabricate or bolt on. I went there…read moreyesterday to install some PLM downpipes on my 2020 Infiniti Q60. The owner told me it was going to take long but I knew it wouldn't for them and I was right. They started working on it around 8 am and were done by 10-ish . Because of what he told me I thought I'd be out by 12pm or 1pm which wasn't the case.

They were quick efficient and honest with the pricing and any questions I had. I highly recommend…read morethem!! Hard to find a shop like them especially in Miami.

I'm grateful for finding Robert. My old mechanic was amazing but is now too far away. Robert is…read morevery knowledgeable, experienced, repaired my car quickly, and is a straight shooter. He's everything you want and need in a quality mechanic. Looking forward to working with him in the future.

It is a pleasure working with Robert! He clearly knows what he is doing! I highly recommend him!…read moreYou won't be disappointed!

I went to this advanced auto parts to see what was going on with my battery which I had purchased…read morefrom an AAP store on Ft. Lauderdale and it was still under warranty. I was helped by a very nice young man named Matias Zambrano. I explained to him that I had gone to the store on old Cutler, where an intellectually challenged young man told me that my battery was fine. Matias checked the battery. Confirm the battery was for all intents and purposes no good. He then honored my warranty. I had three months left on this battery and very quickly installed the new battery. He went above and beyond by suggesting that I buy covers for the terminals to protect against the heat and the corrosion that we all see I was so impressed by him I complimented him to his manager. This is store number 9940. I will return especially if this wonderful young man there.

Went in for a bulb replacement, asked rep if I had the correct one, he looked on the computer and…read morecouldn't confirm but agreed that it was similar to the one removed from my wife's vehicle and said good luck when I purchased it without giving me a receipt. Went outside to attempt insta, but it was not the correct bulb. Went back inside less than 5 minutes after purchase, communicated with THE SAME REP, who asked me if I opened it after I told him it wasn't the right one. And I replied yes is that okay?"" His answer is "NOT REALLY." Thanks for the great customer service. I hope this helps someone else to avoid poor service.

The customer service here was awful, I came for some battery maintenance and they were so…read moreunprepared and gave me an unorganized box of scrap tools with trash in it and told me to find the tools and bring the battery inside. Also told me they didn't have the battery I needed to replace but manically 10 minutes later the battery popped up.

Just wanted to give a shout out to the awesome guys at NAPA Auto Store. Super friendly and helpful…read moreto a couple of teachers who had no idea what we were doing. Thank God there are still some businesses that put the customer first. A special thanks to Robert and Nelson. I have Santa put you on his NICE list for sure.

Customer service us the worst. I had not been in this store…read morein a long time because of the bad service, but because I needed to go to the store next door I decided to give them an opportunity. I regret it. The service was as bad if not worse. I was there 1st on the line. They looked at me and said nothing, just continued doing whatever they were doing. I waited a while waiting to at least ve acknowledge, but nothing, as if I was invisible So. I left the store.

Putting one star cause there is no option for 0 stars . Staff don't even know how to do they're job…read more. I asked them for a 9 /16 spark plug socket and the person couldn't understand and did not know what a socket was . This is absolutely unacceptable that you hire staff who can't even do their job.